SIMAG SDE Series User guide

HOLLOW ICE CUBE ICE
SDE | SDH SERIES
USE AND
ORDINARY
MAINTENANCE

ISO 9001 - Cert. n. 0080
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Dear Customer,
this manual contains all the information necessary for the use and routine maintenance of
the product.
We therefore recommend that you read it carefully before use and keep it carefully for
future reference.
If any step is not understood well, the Manufacturer remains available to provide any
information.
This booklet in digital format is interactive; for example, a simple "click"
of the mouse on the writings or on the page numbers gives direct
access to the contents indicated.
If you need to print the booklet, it is advisable to deactivate the
“Photo” level from the Acrobat menu.
Drawings and texts will be printed but the background photos will be
hidden: in this way it will be possible to save a lot of printing ink and,
consequently, protect the environment!

SIMAG
Via Pascoli 22, 20005 Pogliano Milanese (MI)
Tel.: [phone]
Fax: [phone]
e-mail: [email protected]
Safety page 4
Knowing the appliance page 7
Using the appliance page 8
Cleaning and maintenance of the appliance page 12
Service page 14
For any information, always state:
• product model
• serial number
• data in the purchase invoice

4
SAFETY
Pictogram explanation
Indicates that caution is required when
performing an operation described in a
paragraph that bears this symbol. The
symbol also indicates that maximum
operator awareness is required in order to
avoid unwanted or dangerous consequences
Indicates important information to be read
and complied with.
Indicates requirements relating to actions
that must be avoided.
This symbol placed on the appliance or used
in the manual identifies the areas with an
electrical hazard.
Indicates grounding
Indicates that it is necessary to read
carefully the paragraph marked with
this symbol before installing, using and
maintaining the product
Safety warnings
WHO IS THIS MANUAL FOR?
The pages identified with this symbol are mainly
addressed to the user, who must read them carefully
before use and routine maintenance (cleaning) of
the appliance. If you have not understood the whole
content of the manual, contact your local distributor or
Dealer before working on the appliance.
Given the continuous progress in the design sector, the
Manufacturer reserves the right to make changes to
the production and instructions, without this entailing
the obligation to update the production and previous
instructions. If necessary, further copies or updates
of these instructions must be requested from the
Manufacturer.
INTENDED USE AND CLASSIFICATION
This appliance is an ice maker and must only be used
for making ice (not as a container for bottles, cans, etc.)
The appliance is designed to be used in
domestic and similar applications such as:
• kitchen area for staff in shops, offices and
other work environments;
• farms and by customers in hotels, motels
and other residential-type environments;
• bed and breakfasts;
• catering services and similar applications,
not for retail.
OPERATING LIMITS
Minimum Maximum
Ambient working temperature 10°C 43°C
Water temperature 5°C 38°C
Water pressure 0.1 MPa
1 Bar
0.5 Mpa
5 Bar
Voltage tolerance with
respect to the data
indicated on the plate
-10% +10%
Sound level produced
by the operation of the
appliance
< 70 dB(A)
GENERAL WARNINGS
Partial or total non-compliance with
these instructions and following
prescriptions, improper installation, use,
ordinary or extraordinary maintenance or
other than those indicated in the manual or
the tampering with or modification of the
appliance or some of its parts (unless
expressly authorized), use of non-original or
non-specific spare parts for the model,
unauthorized interventions:
• can cause damage, injury or death;
• void the warranty
• reduce or compromise the quality and
safety characteristics of the appliance;
• release the Manufacturer from any liability.
It is absolutely forbidden to tamper with
or remove the safety devices adopted
(protective grids, danger stickers, etc.). The
Manufacturer declines all responsibility if the
above instructions are not complied with.
Use or routine maintenance (cleaning)
other than those mentioned in the
Manual may cause damage, injury or fatal
accidents.
This appliance can be used by children
aged 8 and over and by people with
reduced physical, sensory or mental abilities
or with a lack of experience and knowledge
only if they have been adequately instructed
and supervised in the safe use of the
appliance and have learned the possible
dangers derived from its use. Children must
be supervised to make sure they do not play
with the appliance.

5
If the power cable is damaged, have it
replaced ONLY by QUALIFIED
PERSONNEL in order to prevent any risks.
Before carrying out any routine cleaning
or extraordinary maintenance, it is
necessary to disconnect the appliance from
the power supply, close the water tap and
wear suitable personal protective equipment
(e.g. gloves, etc.).
If the appliance does not work or
functional or structural alterations are
noted, disconnect it from the power and
water mains (if provided) and contact a
service centre authorised by the
Manufacturer without attempting to repair it
on your own. The use of original spare parts
is mandatory. The Manufacturer accepts no
liability for the use of non-original spare
parts.
If the appliance is being repaired,
highlight with appropriate signs placed in
a visible position that it CANNOT be used.
Do not place objects that cause poor
ventilation on and around the appliance.
In particular, make sure that the front and/or
side ventilation openings are always free
from obstructions.
Do not store explosive substances in this
appliance, such as aerosol cans with
flammable propellant.
Do not use electrical devices inside the
application container, unless they are of
the type recommended by the Manufacturer.
Do not place any solid or liquid object on
top of the appliance and do not use it as
an anchor.
Do not sit on top of the appliance.
Do not work on the appliance with wet
hands or bare feet.
For small movements of the appliance, it
must always be lifted. NEVER push or
drag it.
The rating plate provides important
technical information that is vital in case
of a request for maintenance or repair of the
appliance: please do not remove, damage or
modify it.
To ensure the best conditions of use and
safety of the appliance, once or twice a
year (or according to the provisions of the
national regulations in force) contact the
Dealer or the local distributor to have the
appliance checked so that it undergoes
extraordinary maintenance (washing,
descaling and sanitizing the water circuit
and replacing the XSafe lamp - if any).
The Manufacturer’s warranty does not cover
oxidation due to installations in marine
environments or in the presence of salt.
The status of the appliance stopped,
detected by means of a visual inspection
of the same, does not guarantee with
certainty that the appliance is switched off.
In order to protect his own safety, the
operator must check that the appliance is
not live, i.e. that its plug is disconnected or
that the switch on the panel to which it is
connected is in the “OFF” position.
This manual is an integral part of the
appliance and must accompany it
throughout its useful life. Store the manual
carefully, in a dry and accessible place, near
the location of the device for any further
future consultation by the various operators
when they need it.
The appliance must be easily moved for
any extraordinary maintenance: pay
attention that any masonry work subsequent
to installation (e.g. construction of walls,
replacement of doors with narrower ones,
renovations, etc.) do not hinder movement.
Caution! Do not install the appliance on
containers with an area smaller than the
base of the appliance.
When cleaning any part or accessory do
NOT use:
• abrasive or powder detergents;
• aggressive or corrosive detergents (for
example hydrochloric or sulphuric acid,
caustic soda, etc.). Caution! Never use
these substances also when cleaning the
floor under the appliance;
• abrasive or sharp tools (for example abrasive
sponges, scrapers, steel brushes, etc.);
• steamed or pressurised water jets.

6
INSTALLATION INSTRUCTIONS
Installation must be performed by
authorized technicians.
When installing the appliance, replace
the existing water supply tubes with the
new ones supplied with it.
Place the water drain hose(s) supplied in
the relative drain.
Attention, use only drinking water.
The water supply tap must be within
reach of the operator.
The installation of a softener filter for the
water connection is recommended. For
the installation, contact your local official
distributor.
Before installation and periodically
during use, check that the power cable
is not torn or damaged.
If the power cable is damaged, have it
replaced ONLY by QUALIFIED
PERSONNEL in order to prevent any risks.
It is mandatory to connect the appliance
to a wall switch installed on the power
line.
Do not place multiple sockets or portable
sockets behind the application.
The main switch and/or the electrical
outlet must be close to the appliance
and within reach of the operator.
During the installation, check that:
- the socket of the power supply line is
earthed.
- the contact opening distance allows
complete disconnection in the conditions
of category III overvoltage. Disconnec-
tion devices must be incorporated into
the power supply in compliance with the
installation rules.
- the appliance has a minimum distance of
150 mm from the walls to allow sufficient
ventilation;
- the appliance is perfectly level.
REFRIGERANT GAS SAFETY WARNINGS
Propane is a highly flammable gas.
The appliance contains fluorinated
greenhouse gases governed by the
Kyoto protocol, in the quantities indicated on
the serial plate.
The GWP (Global Warming Potential) of:
• HFC R404A is 3750;
• HFC R452A is 2140;
• HFC RE134A is 1430;
• R290 is 3.
The propane used in refrigeration systems
is odourless and heavier than air; in case of
refrigerant leaks it migrates to the ground.
The system is hermetically sealed.
Any unauthorized reproduction, even partial, of the content of
these instructions is expressly prohibited. These instructions and all
accompanying documentation have been checked prior to sale. If
errors or inaccuracies are found, please inform the Manufacturer.
The manufacturer reserves the right to make improvements to the
appliance or accessories at any time, without notice. Measurements
are purely indicative and not binding. In the event of disputes, the
original language of the manual is Italian. The Manufacturer is not
responsible for any translation/interpretation errors.

7
F01
A A
B B
C
E
D
F
C
Before using the appliance it is good to know it thoroughly. This appliance is an ice maker and must only be used to
make ice (not as a container for bottles, cans, etc.)
F01 All models have the ice container built into the appliance.
To avoid possible cold injuries, remove the ice cubes using the scoop “F” (supplied with models with integrated ice
container) and PPE devices, such as gloves (not supplied).
The air lter “B”, if present, must be inspected and cleaned periodically; for removal operations and cleaning
methods, see F08 page 13.
Never obstruct the front or side ventilation slots “C”, they are used to ensure the good operation of the internal
cooling unit.
KNOWING THE APPLIANCE
KEY
A Ice container door
B Air lter (if present)
CFront or side air vents
DON/OFF switch (if present)
E Evaporator thermostat for cube size adjustment (if present)
FIce scoop

8
F02
2
5
ON
ON
1
ON / I
OFF / 0
4
6
3
F03
Serial number XX 123456
x A
CI. T
Type
IP xx Rxxx x,xx kg x,xxx t Co2eq.
2103
xx Hz xxx W xx A
230 V ~
ABC 123 AS 230/50/1 Rxxx
This appliance can be used by children aged 8 and over and by people with reduced physical, sensory or mental
abilities or with a lack of experience and knowledge only if they have been adequately instructed and supervised in
the safe use of the appliance and have learned the possible dangers derived from its use.
F02 Starting the appliance
1Power the appliance inserting its plug into a socket with adequate capacity and turning the switch that
powers the socket to ON or, if the appliance has been connected to an electrical panel, set the main switch of
the panel to ON: the appliance is now powered up.
2Open the water supply tap so that it can be lled from the appliance.
USING THE APPLIANCE
only for machines with
water condensation
opening the water supply tap
depending on the models, inserting
the appliance plug or turning on
the main switch of the dedicated
panel: now the appliance is powered
Current intensity
Frequency
Degree of protection
Climate class
Coolant data
Supply voltage
Supply fuse
Maximum power
Certications
Production date
for instance 2103
21: year | 2021
03: month | March
Manufacturer Logo
and company name
MODEL
SERIAL NUMBER

9
F04
2
5
ON
ON
1
ON / I
OFF / 0
4
6
3start of the ice cube production cycle
water lling
cube size adjustment (if present)
stop of the ice cube production cycle
F04 Ice cube production start
3To improve the appearance of the cubes produced, some appliances have the option of making adjustments
based on the temperature of the room in which the appliance is located via an evaporator thermostat.
If present, turn the knob:
- to the right if the cube is empty.
- to the left if the cube is too full.
When the room temperature varies (for example when the seasons change), it may be necessary to turn the knob again.
4Press the ON/OFF switch (if present in your model). In models without the ON/OFF switch, no operation is
required.
5The appliance starts loading water automatically. After about 5 minutes (the time varies depending on the
model) loading is completed and the ice cube production cycle starts.

10
F05
A
B
C
Ice cube production stop
To block the cyclical production of ice, press the ON/OFF switch (if present). In the models without the ON/OFF
switch, to stop production, unplug or turn OFF the switch that powers the socket or the electrical panel to which the
appliance is connected.
Even if the key is o, the appliance is still powered up.
Turning the appliance o
To turn the appliance o, for example to carry out cleaning or at the end of the working day, unplug the appliance or
turn o the switch that powers the socket or the electrical panel to which the appliance is connected.
These appliances have
a built-in ice container:
door “A” must be lifted to
remove the ice.
If you are not taking the
ice, the ice container
door must be kept closed
to prevent incorrect
interventions of the
thermostat located inside
the container.
water supply tap
water loading for cooling (only for machines
with water condensation)
water loading for ice
production
ice container door “A”
depending on the model
there may be a plug Aand a
switch Bto disconnect it if
it is in a dicult position or an
electrical panel C
F05 After about 20-30 minutes (depending on the model) the rst cubes will be released which can then be
removed from the container using the scoop provided. Subsequently, at intervals of about 20-30 minutes
other ice cubes will be released continuously, without needing to press any button.
To avoid excessive lling of the integrated container and possible ice cube spills, inside the container there is a
container thermostat which stops production if the maximum capacity level is exceeded.
When the cubes are withdrawn and the level drops, the appliance automatically resumes production without the
need for any operation on the part of the user.
After taking the ice, the scoop must be placed inside the collection container; to avoid contamination of the ice, use
only the scoop provided and sanitize it frequently.

11

12
F06 F07
INOX
1 ml +
+
1 l
H2O
DD
US
O
P
RO
F
ESS
I
O
N
ALE
SOLUZIONE
Clorossidante elettrolitico
DISINFETTANTE
CONCENTRATA
Ordinary cleaning
Before carrying out any ordinary or
extraordinary maintenance, it is
necessary to disconnect the appliance from
the power supply, close the water supply tap
and wear appropriate personal protective
equipment (e.g. gloves, etc.).
Ordinary cleaning is intended to keep the appliance in
good operating condition and prevent the proliferation of
bacteria.
To clean any component or accessory DO NOT use:
• abrasive or powder detergents;
• aggressive or corrosive detergents (for example
hydrochloric or sulphuric acid, caustic soda, etc.).
Caution! Never use these substances also when
cleaning the floor under the appliance;
• abrasive or sharp tools (for example abrasive sponges,
scrapers, steel brushes, etc.);
• steamed or pressurised water jets.
The user must carry out only routine maintenance,
for any extraordinary maintenance, contact a Service
Centre requesting service from an authorised
technician. The cleaning of the appliance is reserved
only for suitable and capable personnel and must not be
carried out by children.
CLEANING AND MAINTENANCE OF THE APPLIANCE
DAILY
Clean the ice scoop with the manufacturer’s
disinfectant mixed with warm water (1 ml in 1 litre of
water, the dilution percentages are also indicated on
the rear label of the product). Finish rinsing and drying it
thoroughly.
MONTHLY
Clean the ice collection compartment with a soft
cloth soaked with the manufacturer’s disinfectant mixed
with warm water (1 ml in 1 litre of water, the dilution
percentages are also indicated on the rear label of the
product). Finish with a thorough rinsing.
Clean the external surfaces with a soft cloth
moistened with a specic product for stainless steel, free
of acid, aggressive or abrasive agents. For how to use it,
refer to the instructions provided by the manufacturer of
the chosen detergent.
The manufacturer’s
disinfectant is the
only one tested
and guaranteed to
thoroughly sanitize all
surfaces in contact
with the ice, in full
compliance with
the construction
materials.
Contact the ocial
local Manufacturer/
Distributor for any
purchase.

13
F08 F09
1
2
C
M
T
TP
F07 Clean the front or side “D” air vents with a
soft bristle brush or vacuum cleaner.
F08 Remove air lter “C” (if present), wash it with
warm water and soap, rinse it thoroughly and
reposition it only after it has completely dried.
F09 Depending on the model, remove the spring
“M” and the silicone cap “T” or the cap “TP”
of the water circuit (if present); wash the latter with soap
and water, taking care to remove all the accumulated
limescale, using a sponge if necessary. When cleaning
has been completed, rinse it with running water and put
it back in its seat locking it with spring “M” (if present).
Clean the control panel and the door with a soft cloth
slightly moistened with a neutral detergent suitable
for delicate surfaces. For how to use it, refer to the
instructions provided by the manufacturer of the chosen
detergent.
EVERY 6 MONTHS / 1 YEAR
Contact the ocial local Dealer/Distributor for washing,
descaling and sanitizing the water circuit.
EVERY YEAR
Contact your ocial local Dealer/Distributor for the
annual maintenance plan.
Proper and timely maintenance is essential to
ensure health safety and maintain excellent
performance of the appliance over time.
Filter "C" is present only
in air-cooled appliances

14
SIMAG
Via Pascoli 22, 20005 Pogliano Milanese (MI)
Tel.: [phone]
Fax: [phone]
e-mail: [email protected]
Downtime
During any downtime, switch the power and water o.
Before resuming operations:
• accurately clean the appliance and accessories (if
present);
• submit the appliance to the water circuit check and
cleaning;
• reconnect the appliance to the power and water
supply.
Extraordinary maintenance
Extraordinary maintenance, such as the replacement
of a faulty component, must only be performed by
qualied personnel authorized by the Manufacturer.
The Manufacturer accepts no liability and does not
recognize the warranty if the user independently carries
out or has unqualied personnel carry out extraordinary
maintenance.
End of life disposal
IT08020000000615
Implementing Directives 2011/65/EU and
2012/19/EU on the disposal of waste
electrical and electronic equipment.
The crossed-out bin symbol indicates that
the product at the end of its useful life must
be collected separately from other waste. The separate
collection of this appliance at the end of its life is
organized and managed by the manufacturer. The user
who wants to get rid of this appliance must then contact
the manufacturer and follow the system that he has
adopted to allow the separate collection of the appliance
that has reached the end of its life.
Adequate separate collection for the subsequent start-
up of the decommissioned appliance for recycling,
treatment and environmentally compatible disposal
helps to avoid possible negative eects on the
environment and health and favours the recycling of the
materials of which the appliance is made.
Illegal disposal of the product by the holder involves the
application of administrative penalties provided for by
the current legislation.
Your appliance is reliable and sturdy but sometimes
small problems may arise that, thanks to our service
centres, are quickly resolved.
Before contacting them:
• try and refer to the following tables;
• get the model and serial number of the appliance,
both of which can be found on the serial number
plate on the back of the appliance (see F02 on
page 8)
• find the purchase invoice for the appliance.
If there is a need to replace faulty parts, keep them and
entrust them to the installer in charge for replacement
so that they can be sent to the Manufacturer for the
necessary checks.
Do not attempt to repair the appliance on your own: this
could cause serious damages to people, animals and
property and voids the Warranty.
Always request service by a service centre authorised by
the manufacturer and request ORIGINAL spare parts.
Manufacturer:
Model:
Serial number:
SERVICE

15
SIMAG Via Pascoli 22, 20005 Pogliano Milanese (MI) - Milano - Italy
Problems and solutions
PROBLEM SOLUTION
The appliance does not
switch on
• Check that there is no black-out, that the main switch of the dedicated panel has
not blown and that the plug is correctly inserted in the socket.
If none of these solutions solves the problem, contact Technical Assistance.
The appliance makes no
ice cubes or production
is limited.
• Make sure that the appliance is not near another very hot one (for instance an oven).
• Check that ambient temperatures do not exceed 43°C.
• Check that the supply water tap is open (see F05 on page 10).
• Check that air filter “C” (if present) is not clogged, if necessary clean it (see F08
on page 13).
• Check that front or side air vents “D” are not obstructed by objects or dust (see
F07 on page 12). Switch the appliance o and back on,
If none of these solutions solves the problem, contact Technical Assistance.
The appliance makes
imperfect cubes
• Check that the inlet water pressure is between 1 Bar and 5 Bar.
• Check the water system for obstructions.
If none of these solutions solves the problem, contact Technical Assistance.
The appliance is very
noisy
• Check the appliance touches no other apparatus, object or machine.
• Check the appliance is perfectly level.
• Check that all visible screws are properly tightened.
If none of these solutions solves the problem, contact Technical Assistance.
EU DECLARATION OF CONFORMITY
2011/65/EU; 2014/30/EU; 2014/35/EU;
We
declare under our responsibility that the product:
FABBRICATORE DI GHIACCIO
SDE 18 A | SDE 18 W | SDE 24 A | SDE 24 W | SDE 30 A | SDE 30 W | SDE 34 A | SDE 34 W | SDE 40 A | SDE 40 W | SDE 50
ASDE 50 W | SDE 64 A | SDE 64 W | SDE 84 A | SDE 84 W | SDE 100 A | SDE 100 W | SDE 170 A | SDE 170 W | SDE 220 A |
SDE 220 W
SDH 18 A | SDH 24 A | SDH 30 A | SDH 40 A | SDH 50 A | SDH 64 A
To which this declaration refers, is in compliance with Directives:
• 2011/65/EU “RoHS”;
and the following standards or other regulatory documents:
EN 60335-1 (2012) + A11 (2012) + AC (2014) + A13 (2017); EN 60335-2-24 (2010); EN 55014-1 (2006) + A1 (2009) +
A2 (2011); EN 55014-2 (1997) + A1 (2001) + A2 (2008); EN 61000-3-2 (2006) + A1 (2009) + A2 (2009); EN 61000-3-3
(2008); EN 61000-4-2 (2009); EN 61000-4-3 (2006) + A1 (2008) + A2 (2010); EN 61000-4-4 (2012)2; EN 61000-4-5
(2006); EN 61000-4-6 (2009); EN 61000-4-11 (2004); EN 62233 (2008)
POGLIANO MILANESE SIMAG
29/03/2022 ing. T. Vania
Technical Director

ed. 03 | 2022 rev. 01
SIMAG
Via Pascoli 22, 20005 Pogliano Milanese (MI)
Tel.: [phone]
Fax: [phone]
e-mail: [email protected]