Simplecom SD422 User manual

Simplecam®
SD422 1'ual Bay USB 3.0 Docking Station
for 2.5 " and 3.5" SATA Hard Drive
Vl
User Manual
www.s imp lecom.com.au
ww w.simplecom.com.au
© Simplecom Australia All Rights Reserved. Simplecom isa registered
trademark of Simplecom Au stralia Pty Ltd. All other tr ademarks are property
of their re spective owner. Specifications and external app ea ran ce a re sub ject
to change w ithout notice.Warran ty and technical support covering th is
product are only va lid in th e country or region of purcha se .
~ www. si mplecom.com .au ~ s uppo rt @s i mp lecom. co m.au

I Introduction
SD422 is a dual bay SATA docking station designed to support two
2.5" or 3.5" SATA drives simultaneously. It provides a simple, fast and
efficient solution for data recovery, drive imaging, and service
centers, or any home and work environment that requir es fast access
to uninstalled/archived SATA drives.With USB 3.2 Gen 1 (formerly
known as USB 3.0) interface, you can take advantage of super speed
data transfer rate up to SGbps.
SD422 can be connected to a computer via USB for use as an
external hard drive dock, with Multi-LUN Support, 2 SATA slots wi ll
show separate drive letters, so you can access data from 2 SATA slots
simultaneously, you can also copy files from one drive to another
drive eaosily. It also can be also used as a standalone duplicator dock
when not connecting USB to a computer and lets you clone an
existing hard drive without the use of a host computer.
I Installation
1. Connect the power adapter to the Hard Drive Dock
2. Connect the USB 3.0 Cable to Computer USB port
3. Insert 2.5" or 3.5 " SATA Drive into the SATA slot
4. Switch on the Hard Drive Dockand it is ready to use
f:'
(
3.5 • HOO
2.5• HDD
4lli
I Features
• Designed for direct insertion of two 2.5 inch or 3.5 inch SATA drives
• USB 3.2 Gen 1 (USB 3.0) Interface,transfer rates up to SGbps
• Backwards compatible with USB 2. 0, transfer rates up to 480Mbps
• Multi-LUN Support , separate drive letters for 2 SATA slots
• LED light indicates Power and Activity status
• Hot-swappable, plug and play, no drivers needed
• Support UASP (USB Attached SCSI Protocol)
• Support offline clone, standalone duplicating without host computer
I Specifications
• Model:SD422
• Interface: USB 3.2 Gen 1 (USB 3.0) up to 5Gbps
• Material: ABS Plastic
• SATA SlotsSupport: two 2.5" or 3.5" SATA HDD or SSD
•Offline Clone Support: Yes
• Multi-LUN Support : Yes (separate drive letters for 2 SATA slots)
• DC Input: 12V3A
• Dimension: 152x109x62mm (LxWxH)
•Operating System Support:Windows XPand above, Mac OS 10.4
and above
I Package Contents
• 1x USB 3.0 Dual Bay SATA Docking Station
• 1x USB 3.0 Cable
• 1x Power Adapter
• lx User Manual

I System Requirement
•Available USB 3.0 for Superspeed data transfer
•Operating Systems: Windows XP and above (32/64-bit), Mac
OS Xl 0.4 and above, Linux
I Product
• Front
Po w er i ndic a tor
HDDl Indicator
Clone Progress Indi cator
HDD2 Indicator
Clone Button
• Interface
( 2.5/3.SSA T AHDD ,SS D)
r ======= '==--- {__j __ HDDl
{Sourc e)
(2 .5/3 .5 SATA HOO,SSD ]
f---+-- HDD 2
(Tilrget)
2.s• HDIO
U SB3.0 12V DC
Powe r Switch
I Offline Clone
a) Switch off the dock, unplug the USB cable from computer
b) In se rt the HDDs to "HDD-1 "&"HDD-2''. HDD-1 is the source HDD
to be cloned, HDD-2 is the target HDD to cloning
c) Switch on the dock, press the Clone Button 2 times, Clone will
start and Clone Progress Indicators will start blinking from 25 %
d) Clone in progress: 25%, 50%, or 75% Indicators will blink
according clone progress
e) Clone finished when 100% Indicator is constant on
f) Switch off the power afterclone finished, then you can take out
HDDs, pl ease be careful the hot surface of HDDs due to long time
cloning process
Important Note
1. Please backup any important data before cloning process
2. Target HDD (HDD-2) capacity must be equal or larger than
Source HDD (HDD -1 )
3. USB cable must be unplugged when clone in progress
4. Plea se do not move HDDs or disconnect power when clone in
progress
5. Press the clone button for 3 seconds enter clone mode
6. Cloning time depends on the HDD size (Not Data Size)
7. Please be careful the hot surface of HDDs after clone finished
8. Pl ease note offline clone is hardware level copy, and no matter
data size on the source HDD, it will copy from first sector to last
sector of entire hard drive. (e.g. 80GB HDD will take around 30
mins, 500GB HDD will take around 3 hours and no matter how
much data on source HDD)

I Troubleshooting
Unable to startcloning.
Please check whetherthe actual capacity of HDD-2 disk is larger
than HDD-1 disk (HDD-2 must be equal or larger than HDD-1 ),
otherwise it won 't wor kwhen HDD-1disk actual capacity is larger
than HDD-2 disk.
Indicator light stops flashing up during offllne duplicating.
It might because of disk bad sectors so that data couldn't be cloned
as usual. You have to change agood disk.
Where is rest capacity of HDD-2 disk after cloning?
Aftercloning, the rest capacity of HDD-2 disk is showed and
operated via Windows "Disk management'; which located at
"AdministrativeTools" in Control Panel, Disk Management located
on the left-hand side of the Computer Management window, under
the Storage heading.
Please backup any important date on HDD -2 befo re cloning .
Because once you startcloning, HDD-2 hard di sk partition methods
and data are completely cloned as a hard disk.Our company does
NOT undertake any responsibility for data or economy loss which
could bring by damaged data.
2TB or larger hard disk couldn't be identified by USB under windows
XP.
Because the ma x imum capaci ty of hard disk which Windows XP can
support is 2TB and couldn't be identified by system if over 2TB . It
only supports after upgrading the operating system WindowsVista
or above and we suggest changing hard disk i nto a GPT disk
partition.
I Note
•Ane w hard drive needs to be initialized and partitioned before
appear in Windows Explorer or Mac Desktop.
•Do not remove the hard drive while it is in use . Doing so may
corruptthe data on the hard drive or cause damaged to the
hardware.
•Simplecom takes diligent care of all goods, however Simplecom will
not be responsible for any loss of data,and that it is the responsibility
of the customer to backup any data that he/ she believes to be
important, valuable, or irreplaceable.
I W ar ra n ty
1 Year limited Warranty.Ourgoods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a majorfailure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goodsfail to be of
acceptable quality and thefailure does not amount to a majorfailure.
For our assistance with regards to warranty please email to
[e-mail] or create a support ticket at
http: // www.simplecom.com. au