Smart Animal Training Pet Tutor User manual

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PET TUTOR®
USER MANUAL

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Smart Animal Training Systems, LLC
133 W Market St. Suite 360
Indianapolis IN 46204-2801
www.SmartAnimalTraining.com
Copyright © 2014 Smart Animal Training Systems LLC
All rights reserved.
Pet Tutor®User Manual
April 2014

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CONTENTS
COMPANY STATEMENTS........................................................................................................................................... 4
VISION ............................................................................................................................................................................ 4
MISSION ......................................................................................................................................................................... 4
VALUES .......................................................................................................................................................................... 4
HOW THE PET TUTOR®WORKS ............................................................................................................................ 5
WHAT’S IN THE BOX? ................................................................................................................................................. 6
THE FEEDER ................................................................................................................................................................... 7
About the Buttons on the Feeder............................................................................................................................... 9
The Pet Tutor ® pre-programmed factory settings .................................................................................................10
THE REMOTE ................................................................................................................................................................ 11
The Remote Functions: (Button actions: Quick press=1 beep, hold=2 beeps, long hold=3 beeps) ......................... 12
Pairing the remote to a feeder .................................................................................................................................13
Re-calibration of the feeder’s treat detectors.......................................................................................................... 13
THE UNIVERSAL CRATE MOUNT .................................................................................................................................14
PREPARING THE PET TUTOR®............................................................................................................................. 15
QUICK START -OPERATING THE PET TUTOR®.............................................................................................. 15
CARE AND CLEANING .............................................................................................................................................. 16
THE PET TUTOR®CONTROL CENTER PROGRAM FOR COMPUTERS ..................................................... 17
CONNECTING THE PET TUTOR®TO THE CONTROL CENTER ....................................................................................... 17
Timers: ..................................................................................................................................................................... 17
TOD (Time Of Day) Triggers ..................................................................................................................................... 18
Internet .................................................................................................................................................................... 18
Logger...................................................................................................................................................................... 19
Diagnostic Screen .................................................................................................................................................... 19
TRAINING TIPS............................................................................................................................................................ 19
FREQUENTLY ASKED QUESTIONS ....................................................................................................................... 20
SPECIFICATIONS........................................................................................................................................................ 21
IMPORTANT HEALTH INFORMATION AND SAFETY PRECAUTIONS........................................................ 21
SAFETY PRECAUTIONS FOR AC ADAPTER ................................................................................................................... 22
Servicing of Double-Insulated Products ................................................................................................................. 22
SAFETY PRECAUTIONS FOR THE PET TUTOR®REMOTE.............................................................................................. 22
If the battery leaks................................................................................................................................................... 22
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT ........................................................................................................... 23
TO REPLACE BATTERIES ........................................................................................................................................ 23
IMPORTANT:BATTERY INFORMATION......................................................................................................................... 23
TO PLUG THE PET TUTOR®TO AN OUTLET.................................................................................................... 24
FCC STATEMENT........................................................................................................................................................ 24
IC STATEMENT (INDUSTRY CANADA) ................................................................................................................ 24
ONE YEAR NON-TRANSFERABLE LIMITED WARRANTY ............................................................................. 25
CUSTOMER CARE ...................................................................................................................................................... 27
QUICK START YOUR PET TUTOR®...................................................................................................................... 28
Remote Buttons Quick Reference............................................................................................................................ 28

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COMPANY STATEMENTS
VISION
The Smart Animal Training Systems products strive to be such easy and effective animal-teaching devices that
positive reinforcement becomes the most widely used method of animal trainers and guardians.
MISSION
The Pet Tutor®provides a positive reinforcement training method through the use of simple, reliable and
adaptable technology that enhances the training experience of trainers, guardians and their pets.
VALUES
-We believe that all pets deserve respect and humane treatment.
-We believe learning science has proven the effectiveness of positive reinforcement methods and they
apply equally well to pets, working/service animals and zoo animals.
-We believe technology, when correctly applied, can facilitate the learning process between pets and their
caregiver.
-We believe animals are always learning so teaching should be able to happen wherever they are.

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HOW THE PET TUTOR®WORKS
-The Pet Tutor®is an advanced Smart Remote Training System to deliver treats or dry food.
-It dispenses treats through a remote using wireless technology.
-It has sound and movement sensors and utilizes smart technology.
Pet Tutor®combines multiple functions on the same unit to TRAIN your dog, PLAY with your dog and FEED your
dog with timed meal deliveries:
-TRAIN your dog with the most advanced technology with either manual or automated reinforcement.
Reward your dog remotely while in the same room or over the Internet.
-PLAY with your dog with expandable capabilities for enrichment. With the ‘chase feed’ feature your dog
will engage in chasing activity, turning meal time into play time. With the movement sensor you can turn
different toys and objects into fun, interactive and energy-burning games.
-FEED your dog with the internal clock that can be pre-program for how much you feed, when you feed and
how you feed your dog’s meals.
The Pet Tutor®’s remote control can manually trigger from one to three feeders or can be set to automatically
treat via sound or movement sensors. Internal programs are also available for automated training protocols.
Connecting the remote to a laptop allows you to customize your settings such as timers, reward intervals,
sensitivity of the remote’s movement, activation of the bark mode, setting the time of day triggers, and provides
many advanced capabilities, such as keeping a log of the dog’s training activity. The program also allows you to
remotely trigger the feeder over the Internet.
Pet Tutor®comes with a highly versatile mounting design which can be used virtually anywhere the animal is
located. The floor base provides both ‘bowl’ and ‘chase feed’ treat delivery options; you can set it on an object
above your pet’s reach. With the Universal Crate Mount you can attach the Pet Tutor®to a crate or kennel.
Utilizing the stainless steel handle, you can also hang the Pet Tutor®from a hook, a tree, over kennels or outdoors
(not water proof). The feeder attaches to the floor base or crate mount with its one hand quarter-turn twist lock
system.
The Pet Tutor®adapts automatically to different types and sizes of treats allowing for the use of a mixture of dry
kibble and treats. When the treats are dispensed, a light is activated, providing a visual marker to the animal. You
can also choose to set a marker tone or leave the delivery of the treats completely silent.
The Pet Tutor®:
-Is flexible for almost any situation
(e.g.: portable, manual or automatic operation, etc.)
-Is suitable for professional trainers and pet guardians
(professional grade materials and design, but easy-use for average consumer)
-Is an effective, positive and humane training method
(using only positive reinforcement)
-Offers a variety of input mechanisms to address many training scenarios
-Is expandable with future software and hardware accessories.

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WHAT’S IN THE BOX?
Item
What it does
Feeder
Dispenses one or more treats depending on size with a capacity of up to 5 cups.
Remote
Manually or automatically triggers the feeder. It can be connected to a laptop (PC or
Mac) or smartphone with cables.
Floor base
Secures the feeder in an upright position allowing you to place it on any flat surface.
Crate mount (optional)
Can attach to a variety of chain link fences, wire crates and the wire door of plastic
cargo crates.
2 D Batteries
Placed in the bottom of the feeder, they run the feeder for typically over 40 hopper
loads (16,000 treat cycles) on average.
USB cable
Connects the remote to a laptop for recharging or to interface with the Pet Tutor®
laptop program.
Audio microphone cable
Connects the remote to a smart phone audio plug.
AC adapter
Connects to the feeder to provide alternative power. Note: does not charge the feeder
battery.

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THE FEEDER
The feeder stores and dispenses the treats or dry kibble.
Features:
-Holds up to 5 cups of food.
-Can handle different treat sizes and consistencies.
-If needed, it automatically agitates the treats in the hopper to maintain reliable treat delivery.
-Has an indicator light (a marker), as well as a user selected audio tone (frequency and volume).
-Maintains a time of day clock, whether unit is turned on or off.
-Can interface with multiple remotes.
-Can operate on battery or wall power (note: feeder batteries not rechargeable).
Item
Description
Hopper
Holds up to 5 cups of food. Blue tube can be washed in the upper rack of the
dishwasher.
Brushes
Durable, jam resistant silicon brushes that adapt to different sized treats. Gently
grabs the treats from the hopper and delivers them out of the feeder. Brush
Assembly can be washed in the upper rack of the dishwasher.
Electronics module
Houses the computer and wireless circuits as well as the motor. NOT waterproof, do
NOT get wet.
Power on/off button
Hold down until it beeps and flashes to turn on. Hold down until it beeps and
flashes to turn off.
Top end cap
Provides refill opening and supports the rest of the feeder when carried or
suspended over a feeding area.
Lid
Hopper refill lid. Quarter turn clockwise to lock (until click) and quarter turn
counter-clockwise to open.
Stainless steel handle
Durable stainless steel handle to carry or hang the feeder. Provides a wide range of
hanging options. Makes it easy to carry multiple feeders or other gear at the same
time.
Volume button
Press and hold the button. Let go when at the desired volume. When it stops making
a sound, it’s set to MUTE. Volume choices are: Mute, Low, Medium and High.
Manual feed button
Press once and release to activate the brushes in the feeder (one treat cycle).
Recalibration feature
Press the top two buttons simultaneously to recalibrate the feeder. Note: This may
be used rarely if at all in normal uses.
Pairing feeder to a
remote
Press the two bottom buttons simultaneously to pair the feeder to a remote. Note:
the feeder and remote are paired at the factory and normally do not need to be
paired again.
Power status light:
Will pulse green when on battery power and the battery is fully charged. Is solid
green when on wall power. Will flash red when the battery is getting low.
Hopper status light:
Will flash red during treat dispensing when the treats are getting low (about 1/4 to
1/2 cup left).
Battery compartment
A finger release lock is on the door. Pull to open the compartment. Springs hold 2 D-
cell batteries in place. NOTE: Feeder batteries are NOT recharged.
AC adapter
Plug the adapter into a standard wall outlet to run feeder on electric power in order
to prolong battery life.
Locking tabs
There are two tabs at the top and two at the bottom. Press the two locking tabs on
the opposite sides of the tube (either at the top or at the bottom) to disassemble
the feeder.
Note: If your dog has special dietary needs, consult with your veterinarian before using this product.

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Electronics Module
Brushes
A/C Adapter
Feeder on Floor Mount

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About the Buttons on the Feeder
Button/Light & Action
Button/Status Indicator
What It Means
Top light pulses green
Operating on battery and
battery is sufficient.
Top light pulses red
Operating on battery and
battery is getting low.
Power: Turn feeder on/off: Press and hold for
about 3 seconds until it beeps and flashes.
Top light is solid green
Running off of the AC
adapter.
Volume: Press and release for desired volume
(Mute, Low, Medium, High).
None/listen to the sound
Selected sound will act as a
marker signal that precedes
the delivery of the treat.
Feeder Status Light: Check hopper for treat
quantity.
Flashes red as the treats are
dispensed if the hopper is
low.
The feeder is running low on
treats (less than 1/4 to 1/2
cup left).
Power + Volume:
Recalibrate the feeder: If the feeder repeatedly
dispenses more than 5-6 treats, the unit needs
recalibration. Empty all treats out of the hopper
and press the manual button multiple times
until the feeder is completely empty. Make sure
the lid is on the top of the feeder. Hold the top
and middle button until you hear a beep.
Beeps, red and green light
flicker (for 30 seconds).
The power light will begin to
slowly pulse again indicating
calibration complete.
The sensors may need to
recalibrate if you see too
many treats dispensed.
Volume + Manual Feed:
Pair the feeder to a remote. Remote and feeder
are paired at the factory. You will only need to
pair the feeder to a new remote or a second
remote.
See section ‘Pairing a remote
to the feeder’.
For a remote to trigger a
feeder it must first be paired
to the feeder. New remotes
may be paired to the same
feeder. One remote may also
be paired to up to three
different feeders.

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The Pet Tutor®pre-programmed factory settings
Timer
Default
Description
Dispense interval
5 secs
Every 5 seconds a dispense cycle will run in timer mode
Bark dispense
pause
20 secs
Pet Tutor®will dispense treats after 20 seconds of silence then will keep treating
every 5 seconds until empty.
Sleep timer on the
feeder
15 mins
The feeder will automatically go to sleep after 15 minutes of inactivity unless it’s
in Sound or Movement Detection Mode.
Sleep timer on the
remote
3 mins
The remote will automatically go to sleep after 3 minutes of inactivity unless it’s
plugged in to the charger or it’s in Sound or Movement Detection Mode.
Auto interval
increments
0 secs
When set on 0 (factory setting), the Pet Tutor® will dispense treats with a fixed
time interval between the treats (every 5 seconds). When changed (see ‘The Pet
Tutor®Control Center Program for Computers’), this number indicates how
many 1/4 seconds will automatically increment between each dispense cycle.

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THE REMOTE
Item
Description
Button 1
Manually triggers the feeder by quick press. If you press and hold button 1, it
will putt the feeder into Time Dispense Mode or Silent Mode.
Button 2
Manually triggers a second feeder if paired, or will set the remote into a Sound
Trigger Mode, or will put the remote in Silent Mode.
Button 3
Manually triggers a third feeder if paired, or triggers on the movement of the
remote, or will trigger when the remote is rotated through an angle (e.g.: 90°).
USB plug
Plug in the USB cable to connect a laptop to the Pet Tutor®The Pet Tutor®
Control Center program, which is available for Mac and PC or to recharge.
Audio plug
Plug in the audio cable to connect the remote to a smart phone (smart phone
app).
Microphone
Will trigger the remote to a sharp rising sound above the ambient noise (e.g.:
click, bark, “yes”).
Speaker
Emits feedback tones when buttons are pressed or to signal an error.
Light
A slow pulse green light indicates when the remote is awake and tells you which
mode it’s in. The light will flash red when there is a problem with the feeder.
The remote has a rechargeable lithium battery, rechargeable via USB. Contact customer service when it needs
replacement (by phone at 1 [phone] or email at [email protected]).

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The Remote Functions: (Button actions: Quick press=1 beep, hold=2 beeps, long hold=3 beeps)
Button
Modes
How to
What it does
To cancel
Manual: Remotely
control the delivery of the
treats.
1 press = 1 dispense cycle
Quick press and
release of button.
Remote single beep.
Will run 1 dispense cycle on the
feeder. A marker sound will be
triggered on the remote and on
the feeder (if not muted).
N/A
Automatic Timer: the
feeder automatically and
continuously dispenses
the treats on a
programmed interval.
Hold button until 2
beeps and the status
light double blinks.
Dispenses treats automatically
on the programmed dispense
interval. Feeder runs without
the remote nearby, until
empty. Interval is user
programmable (see Pet Tutor®
Control Center).
Quick press
1
Silent mode 1:
Automatically reduce
barking by rewarding the
dog for silence. Similar to
Auto Timer except pauses
if sound triggered.
Long Hold button
until 3 beeps and
status light triple
blink.
The remote will activate the
Pet Tutor®’s timer mode after
20 seconds of silence from the
dog (you can change this time
with the Pet Tutor®Control
Center). If the dog barks, the
treat dispensing stops and the
protocol starts all over again.
Quick press
Sound Trigger: Will
trigger feeder on sound
using microphone in
remote. Hands free
training/internet train.
Hold button until 2
beeps.
The remote will trigger one
dispense cycle on the feeder to
a sharp sound above the
ambient noise (e.g.: click, bark,
“yes”).
Quick press
2
Silent mode 2 TOD
(Time Of Day): to
automatically reduce
barking by rewarding the
dog for silence. Same as
Silent Mode 1 except used
with TOD Triggers(see Pet
Tutor Control Center)
Long Hold button
until 3 beeps.
The remote will activate the
Pet Tutor®’s timer mode after
20 seconds of silence of the
dog. If the dog barks, the treat
dispensing stops and the
protocol starts all over again.
Quick press
Movement trigger:
Senses movement or
vibration of the remote to
trigger feeder. (Note:
does NOT detect dog
movement nearby)
Hold button until 2
beeps and the status
light double blinks.
The remote will trigger one
dispense cycle. For enrichment
option when placed in a toy, or
on any object that will trigger
the feeder when moved.
Quick press
3
Orientation trigger:
Senses rotation of remote
through set angle such as
90°
Long Hold button
until 3 beeps and
status light triple
blinks.
For special applications (e.g.:
wrist movement for people
with limited mobility)
(Modifiable with Pet Tutor®’s
Control Center).
Quick press
Notes: * For multi-feeder configurations Quick Press on buttons 2 or 3 will manually trigger the feeder #2 or #3 once
they are paired into the remote (see pairing instructions).

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Depending on various conditions, the remote will trigger the feeder at a distance of approximately 50-100 ft.
Pairing the remote to a feeder
The remote and the feeder you have received are already paired at the factory and should not require additional
pairing. However, if the remote or feeder is replaced or a new one is added, the pairing process will be needed.
Note: One remote can be paired to up to 3 feeders and one feeder can be paired with up to 3 remotes.
Initial pairing of the Feeder to a Smart Remote (must be done in this order):
1. On the Remote: simultaneously press and hold buttons 2 + 3 until the remote beeps, then release
both buttons.
2. On the Feeder: simultaneously press and hold ‘Volume’ + ‘Manual Feed’ buttons until the feeder
beeps then release both buttons.
3. Wait for a beep from the feeder to indicate the pairing process is complete. Do not press any
buttons during this process.
4. To confirm feeder and remote are paired, Quick press and release button 1 on the remote to
dispense a treat. If this does not work you may have to clear the pairing (see ‘To clear prior
pairing’) in the remote and feeder and repeat the above steps.
Note: The remote can be paired with up to 3 feeders. The process above is repeated for each feeder added to the
remote. The remote will automatically assign the first paired feeder to button 1, the second paired feeder to
button 2 and the third paired feeder to button 3. To start over and clear out the pairing assignments, see the
procedure below.
To clear pairing memory to (start over):
You will need to clear the pairing memory any time a remote or feeder is replaced or if the pairing step was not
successful.
1. On the Remote: simultaneously press and hold buttons 2+3 until the remote beeps then release both
buttons. Then immediately go to step 2 while remote status light is flashing.
2. On the Remote: repeat step 1; i.e.: simultaneously press and hold buttons 2+3 until the remote beeps then
release both buttons. The remote pairing is now cleared and ready for fresh pairing (see ‘Initial Pairing of a
Feeder to a Smart Remote’) after you have cleared the pairing memory on the feeder.
3. On the Feeder: simultaneously press and hold ‘Volume’ + ‘Manual Feed’ buttons until the feeder beeps
then release both buttons.
4. On the Feeder: repeat step 3; i.e.: simultaneously press and hold ‘Volume’ + ‘Manual Feed’ buttons until the
feeder beeps then release both buttons. The feeder pairing memory is now cleared and ready for fresh
pairing (see ‘Initial Pairing of a Feeder to a Smart Remote’).
Re-calibration of the feeder’s treat detectors
With medium size treats, the Pet Tutor®will typically dispense 1-3 treats at a time. With very small treats, it may
dispense up to 4-5 treats.
The Pet Tutor®has two sensors located above and below the brushes that detect treats as they go through the
chute. The sensitivity of those sensors is set at the factory and typically would not require re-calibration. When
using very small treats or dark colored treats a re-calibration of the detectors may sometimes improve the
precision of the number of kibble dispensed at every dispense cycle. If a large number of treats is consistently
dispensed, this procedure may help reduce that number.
1. Remove all treats from the hopper and the brushes.

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2. Turn the feeder on then cycle the unit several times to ensure there are no treats in the brushes (quick
press of the power button on the feeder).
3. Set the feeder on a firm flat surface or on the floor or crate mount.
4. Simultaneously press and hold the volume and power buttons for about 7 seconds, until the unit beeps
and the power and status lights begin to flash. As soon as you hear the beep and see the lights flash release
both buttons. The unit will automatically cycle the brushes and the status and power lights will continue
to flash for about 30 seconds during the calibration. Do not move the unit or press any buttons during this
time.
5. Once the calibration is complete, the power light will return to a slow flash. You can then add treats into
the hopper and run a few cycles (quick press of the power button on the feeder) to test the precision of the
dispense.
THE FLOOR BASE
Item
Description
Bowl
The bowl collects the treats as dispensed by the feeder.
Chase feed
Allows the treats to roll across the floor, into a crate or off a counter or table.
Attachment brackets
Stainless steel brackets hold the feeder in bowl or chase feed positions
You can set the unit on the Floor Base in two ways: facing the bowl or the chase feed. The treats shoot out the side
of the feeder where the Pet Tutor®logo is facing. While holding the device upright, simply lock it into the locking
brackets with a clockwise quarter turn. The placement of the logo determines if the treats will shoot into the bowl
or the chase feed. The Floor Base can be set on any flat surface.
THE UNIVERSAL CRATE MOUNT
Note: The crate mount is under development and coming soon.

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PREPARING THE PET TUTOR®
1. Install 2 D-cell batteries into the compartment located on the bottom of the
Pet Tutor®. For indoor use, you can also plug in the AC power adapter
provided with the unit.
2. Twist the lid open at the top of the feeder. Pour treats in the hopper (up to 5
cups) then place the lid back on. Do not force treats into the hopper.
WARNING: There should always be a space left between the top level of the
treats and the lid.
3. Before beginning fully charge the remote (8-12 hours) or plug it into the USB
charger and keep it plugged in during the entire training session.
QUICK START -OPERATING THE PET TUTOR®
1. On the Feeder, turn power on by holding down the power button until you hear the beep and light flashes
(approximately 3 seconds).
2. On the Feeder, press the manual feed button to dispense 1-2 cycles to ensure that it is turned on and
delivering treats.
3. On the Remote Control, press button 1 once or twice to wake up the remote and ensure that remote and
feeder are communicating properly.
4. On the Feeder, adjust the settings (volume and tone). Set remote mode (manual, automatic feed, sound
trigger, movement trigger), according to what you want to do with the Pet Tutor®.
5. Set the Feeder in the desired location, while making sure the animal will be able to access the treats:
mounted on the crate, on the fence, kennel, on the floor, etc.
6. Start using!
We recommend that you familiarize your pet with the Pet Tutor®before you use the device for training
and/or enrichment purposes.
-Place the Pet Tutor®in your pet’s reach and allow your pet to touch and smell the device.
-Set the tone and volume of the sound marker (mute if animal is sound sensitive) as you will use it in
training or enrichment.
-Fill the Pet Tutor®with your dog’s meal and set it on Automatic Timer mode. Let your dog eat 1-2 full
meals from the device both in the bowl and in the chase feed configuration.
-Most animals are immediately comfortable with the Pet Tutor®. However if your pet is likely to be anxious
about the device, you can place it out of reach (i.e.: on the counter), with the tone set at a Low volume (or
on Mute) and let the treats shoot out the chase feed onto the floor. If your pet is shy, you may also
manually place a few treats in the bowl a few times to help your pet associate the device with the
dispensing of the treats. Once your pet shows excitement and immediate orientation to the sound, you
may begin using it with your pet. Do not start using the device for training or enrichment until your pet is
totally comfortable with the device.

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CARE AND CLEANING
-Feeder: Turn the Feeder off and empty the hopper of all the treats. Press on the two locking tabs at the
bottom of the blue feeder tube and gently pull it upward by the handle to unlock the tube from the
electronics module. For easier separation of the blue tube from the electronics module, you may lock the
Pet Tutor®into the floor base. Press on the two locking tabs at the top of the blue tube and gently
separate the top end cap from the blue tube. You can hand wash both the blue tube and the end cap. You
may also place the blue tube in the top rack of your dishwasher and hand-wash the end cap separately.
-Brushes (Feeder): Gently pull the brush assembly (see
illustration) off of the electronics module. DO NOT ATTEMPT
TO LOOSEN THE STAINLESS STEEL SCREWS ON THE
BRUSHES. You can hand wash the brush assembly or put it in
the top rack of the dishwashers. Once clean, put the
assembly back onto the electronics module, and with the
brushes facing you, align the tabs in the brushes with the
notches in the drive posts on the electronics module. When
aligned gently push the brushes back onto the electronics
module. The brush assembly will easily slip over the posts if
properly aligned. Do not force. ALWAYS CONFIRM THE
BRUSHES ARE DRY BEFORE PLACING THEM ON TO THE
ELECTRONICS MODULE.
-Electronics module (Feeder): Make sure the Pet Tutor®is turned
off. With a lightly dampened cloth or paper towel wipe off the
stainless steel plate. DO NOT SUBMERGE THE ELECTRONICS
MODULE. WATER WILL DAMAGE THE ELECTRONICS. Dry all parts
thoroughly before reassembling them.
-Floor base: Hand wash with warm, soapy water and dry
thoroughly. DO NOT PLACE IN THE DISHWASHER. DO NOT
PUT ON TOP OF A HOT ELEMENT.
-Crate mount: Wipe the chute out with a damp cloth.
-Remote: Wipe off with hand sanitizing wipe or computer
wipe. AVOID THE MIC AND SPEAKER ON THE REMOTE. DO
NOT LET YOUR PET PLAY WITH THE REMOTE.

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THE PET TUTOR®CONTROL CENTER PROGRAM FOR COMPUTERS
You can access the Pet Tutor®Control Center after you download
the program and plug in the remote to your computer using the USB
cable provided. You will first need to download the Pet Tutor®
Control Center from our website www.PetTutor.biz.
The Control Center allows you to change factory settings, set time of
day triggers, trigger the unit from the Internet, log activities and
facilitate factory trouble-shooting.
The blue ‘feed’ button at the top right of the screen triggers one
dispense cycle on the feeder.
CONNECTING THE PET TUTOR®TO THE CONTROL CENTER
1. With the USB cable, connect the micro USB jack to the remote and the USB jack to the computer.
2. Turn on the feeder then press button 1 on the remote to wake up the remote and ensure it is
communicating to the feeder.
3. Open the application on your computer.
4. Select the remote from the drop down at the top right hand corner, then press the connect button. A
window should open and confirm that the application is connecting to the feeder. The ‘connect’ button
should now say ‘disconnect’.
5. Hit the ‘Feed’ button to check that it’s all working. The unit should dispense a treat.
6. You should see the current settings of the Pet Tutor®under the ‘current’ column.
7. You can now start to use the Control Center
Timers:
Function
Factory default settings
User programmable settings
min -max
Dispense interval
5 seconds
5 –1800 seconds (i.e.: 30 minutes)
Auto Interval Increment
0 seconds
0 –20 1/4 seconds
Bark Dispense Pause
20 seconds
5-1800 seconds (i.e.: 30 minutes)
Feeder Sleep Timer
15 minutes
15-2888 minutes (i.e.: 48 hours)
Remote Sleep Timer
3 minutes
1-2888 minutes (i.e.: 48 hours)
To change the settings enter the new value under the
column ‘New’, then press the button on the right
corresponding to that setting to update Pet Tutor®.
If you click on the ‘reset factory default’ button, the program
will reset all the factory default to the Pet Tutor®.

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TOD (Time Of Day) Triggers
A TOD trigger when activated will cause the feeder to begin dispensing treats at the prescribed time. This will occur
whether or not the feeder is turned on. If it’s turned off, the feeder will turn on to start the pre-set operation.
There are four TOD triggers that can be set independently. Each trigger has the following:
Setting
Description
Enable
‘On’ or ‘Off’ enables the trigger.
Bark Pause
‘On’ or ‘Off’ will activate the bark pause when the remote is also in the
corresponding mode.
Start time of TOD trigger
Set the time of day that you want that trigger to start. Enter the hours in the first
field, the minutes in the second field.
Quantity
Set the amount of food in cups that you want the feeder to dispense when the TOD
trigger is activated.
Dispense interval
Set the number of seconds you want between dispense cycles.
Once you have set your parameters, each TOD trigger needs
to be uploaded independently by pressing the corresponding
‘Update Trigger’ button on the right.
The time the feeder is set to appears at the bottom left of the
page. The current feeder time is only updated when you press
the ‘Read Pet Tutor®’ button. You can change the time of the
feeder by entering the hours and minutes in the ‘New Feeder
Time’ boxes, then pressing the ‘Set New Time’ button.
With the ‘Cycles Per Cup’ button you can set the approximate
number of Pet Tutor®dispense cycles required to dispense a
cup of treats. A typical value is 110, but that value will change depending on the size and shape of the treats. An
easy way to count the number of treats per cup is to fill the feeder with a cup of food, then press the ‘Count Cycles’
button (auto-calibrate).
The ‘Read Pet Tutor®’ button reads all the current values that are programmed in the device and displays them on
the screen.
Internet
The ‘Big Ass Feed’ button is identical to the ‘Feed’ button on the
top right of the screen but much larger to make it easier to
activate even when looking at a small screen.

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Logger
This page logs all the activity of the Pet Tutor®as long as the
remote is plugged in. You can review when and how many
dispense cycles have been delivered, as well as any potential
errors. In ‘Silent’ mode, any gap in time will indicate when the
dog has barked.
You can save the data collected into a file by clicking on the
‘Save log’ button.
To clear the data click on the ‘Clear log’ button.
Diagnostic Screen
This screen is available for customer support use. Through Team
view, your customer support will be able to help you over the
Internet and diagnose any issues. It allows customer support to
read the detail status of the feeder and the remote.
TRAINING TIPS
For training tips and ideas, visit our website www.PetTutor.biz

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FREQUENTLY ASKED QUESTIONS
Can I use any treats in
the Pet Tutor®?
The Pet Tutor®is set to automatically adapt to many shapes and sizes. However,
when the food is too soft or wet, it can stick together and form lumps too large to go
through the opening. Do not use wet food (canned or raw). For best results use dry
kibble or a mixture of kibble and other semi moist treats.
How many treats will
the Pet Tutor®
dispense?
The number of treats dispensed at once may vary with the size of treats. With larger
size treats (up to 3/4 of an inch in diameter) only one will go through most of the
time. With very small treats (like puppy food), more treats are likely to be dispensed
per cycle.
Does the unit jam?
Pet Tutor®was designed to be very resistant to jamming. In hundreds of thousands
of cycles, with a typical size kibble, the feeder has not jammed.
I have multiple pets,
can I still use the Pet
Tutor®?
We highly recommend that you use the Pet Tutor®for only one animal at a time. If
you have multiple pets, you will need to separate them. If you have one Pet Tutor®
per animal however, you will be able to train multiple pets at once. You may for
instance reward all of them at once for staying on their place mat. Note: if you have
pets with food guarding tendencies, keep them separate from the others.
My remote light is not
coming on when I press
the button.
Make sure that your remote is fully charged. If so, your remote might have gone to
sleep to save the battery.
Why is my remote
flashing red?
When the feeder is empty or not responding, the remote will flash a red light. Go
check the feeder.
How long will the
remote run once fully
charged?
When on continuously, the remote will last 8-9 hours.
How long will the
feeder run on
batteries?
With factory default settings, typical 2 D cell batteries will run the unit about 40
hopper loads of treats.
How far can I be with
the remote and still
operate the feeder?
The distance will vary according to the conditions (indoors, outdoors, mounted on
the crate or on the floor) and can vary between 50-100 ft. Barriers such as walls or
metallic surfaces will decrease the distance.
What is the capacity of
the feeder?
The feeder can hold up to 5 cups of food.
What if my pet wants to
chew the unit?
The unit can be used in a number of ways to prevent chewing including: hanging,
setting on a counter to dispense on the floor or use the chase feed option to
dispense away from the unit. You can also reverse mount the unit and keep it inside
a crate while your pet is loose in the house.
What material is the
unit made from?
The plastic in contact with food is made of a strong polycarbonate material which is
food safe. The feeder tube and the brushes are dishwasher safe. The interior food
slide and the handle are stainless steel.