Smart Eye Lumin-i User manual

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Created by
Getting started

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Document: Lumin-i Manual - UK - B
Language: English
Date of issue: July 2021
Copyright © 2021 Smartbox Assistive Technology

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Contents
Introducing Lumin-i 4
Installing Lumin-i 5
Getting started 6
Anti reflection mode 8
System requirements 10
Safety and compliance 11
Operating temperature 12
Product care 13
Symbol explanation 14
Intended use, user and environment 15
Epilepsy warning 19
Manafacturer 21
Other safety 22
Technical specification 23
Smartbox Support 27

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Introducing Lumin-i
Lumin-i is a powerful and accurate eye gaze camera
created by Smartbox and powered by Smart Eye.
Key features include incredibly responsive eye tracking
for fast performance, powerful infrared transmitters for
outdoor use and a large track box that tolerates a wide
range of head movements and positions.
Built into the Grid Pad purpose-built camera unit,
Lumin-i is designed for use with Grid Pad 12 and Grid
Pad 15 – allowing you to turn your communication aid
into a robust and dedicated eye gaze device.
Lumin-i eye gaze unit

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Grid Pad with Lumin-i eye gaze unit
Please refer to your
Grid Pad eye gaze unit
installation guide for
information on how to
attach Lumin-i to your
Grid Pad safely.
Eye gaze unit
installation guide
Installing Lumin-i

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Getting started
To get started you will need to install the Lumin-i
software drivers on your Grid Pad and activate your
Lumin-i licence. Your device must be connected to the
internet to download the driver and licence the camera.
1Download the Lumin-i installer from our website:
thinksmartbox.com/lumin-i-installer
Activate your Lumin-i licence in Grid 3:
Menu - Settings – Licences - Activate
Once you have activated Lumin-i you will see a
Windows Firewall prompt. Select Allow access.
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You can also activate your licence in Licence Manager:
Windows Start Menu - Licence Manager.

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For guidance on positioning and calibrating your
Lumin-i camera please refer to the manual supplied
with your Grid Pad device.
Your Lumin-i camera is calibrated within Grid 3 under
Settings - Access - Eye gaze.
Support
If you are experiencing any issues setting up or using
Lumin-i, our support team are here to help:
thinksmartbox.com/support.

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Anti-reflection mode
Your Lumin-i camera has an anti-reflection mode that
improves its performance in certain situations.
This mode can be useful if you are using your Lumin-i
and wearing corrective glasses with coatings or filters.
You can toggle this mode on in Grid 3’s eye gaze
settings.
Settings - Access - Eye gaze - Camera

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Epilepsy warning
This mode can create a strobing effect with the LEDs of
the Lumin-i hardware and when using the live monitor
on screen.
See Epilepsy warnings for more information (page 19)

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System requirements
Device
Grid Pad 12 (2018)
Grid Pad 15 (2020)
Operating system
Windows 10 Anniversary Update (version 1703) or newer
Software
Grid 3
RAM
4 GB
CPU
Quad core 6th generation Intel Core or Intel Xeon
processor or newer
Camera interface
USB 3.0
Maximum screen size
24” (16:9 aspect ratio)

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Safety and compliance
Model number
Lumin-i-kit-12/15
Description
Lumin-i is an eye gaze camera that is part of the Grid
Pad Eye gaze unit.
When the eye gaze unit is connected to a Grid Pad 12
or 15, it allows user to operate the Grid Pad device with
their eyes.
Additional information
See your Grid Pad 12 or 15 manual for further
information on the safe use of your Lumin-i, Grid Pad
and Grid 3 together.
Safety standards
IEC 62368
IEC 62471
Declaration of conformity
EU Directive 2014/30/EU (EMC)
EU Directive 2011/65/EU (RoHS)

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The Lumin-i eye tracker has been tested at normal
operating conditions during a 24 hours period with an
ambient temperature of 25 degrees.
After approximately one hour of use the device reaches
a stable temperature which is maintained until the
tracker is turned off.
The maximum temperature on the outside of the device
was 36 degrees during the test.
The Lumin-i eye tracker is designed with a good margin
to operate at a temperature of 36 degrees and neither
the function nor the lifespan of the product is adversely
affected. The temperature 36 degrees is not harmful to
the user, although the device may be experienced as
unexpectedly warm to the touch.
Operating temperature

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Product care
For optimal tracking, please keep your eye gaze unit
clean.
Use a dry microfibre cloth to carefully wipe the front of
your camera unit.
Avoid using any harsh cleaning chemicals.
Warranty
Your Lumin-i is covered under the standard 2 year
warranty from the time of purchase.
Repairs and Maintenance
Your Lumin-i camera unit is not a user serviceable
device. If your device requires a repair, please contact
your local dealer.

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Symbol explanation
Symbol Meaning
Conformity European symbol to declare
conformity with EU legislation.
Federal communications commission symbol
to declare conformity with US legislation.
Waste electrical and electronic equipment
symbol to indicate you should dispose of
this equipment in accordance with local
regulations.
Read the manual symbol
Read the manual symbol

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Intended use, user and
environment
Lumin-i has been tested as a Class 1 medical device
when used with the Grid Pad 12 or 15. Specifications and
standards have been listed in the Compliance section of
this manual.
Please consider these safety warnings to ensure safe
operation of your Lumin-i camera and Grid Pad.
Intended Use
• It is used as an access method for a voice output
communication aid (VOCA)
• It is used to control a Windows computer
Intended User
It is designed for individuals with complex
communication and/or access needs. Complex
communication and/or access needs may arise as a
result of a variety of conditions including but not limited
to:
• Developmental disorders, e.g. cerebral palsy,
developmental verbal dyspraxia, autistic spectrum
disorder (ASD), developmental language disorder
(DLD), global delay.
• Acquired disorders, e.g. cardiovascular accident

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(CVA/stroke), dementia, traumatic/acquired brain
injury (TBI/ABI)
It may also be used by individuals with complex access
needs in the absence of communication difficulties for
computer control, environmental control and non-face-
to-face communication e.g. including but not limited to
individuals with:
• Spinal cord injury
• Degenerative neuromuscular disease (e.g. muscular
dystrophy, spinal muscular atrophy)
Intended environment
It can be used in a variety of settings in which the
individual is likely to wish to utilise it for the above
intended use. These settings may include but are not
limited to:
• private homes
• supported living homes
• nursing care facilities
• schools, colleges, universities
• in the community, e.g. shops, restaurants
• hospitals (acute, rehabilitation and community)

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Significant contra-indications, warnings and
precautions
Although designed to assist with expressive
communication, it should be used in combination with a
range of augmentative and alternative communication
(AAC) methods and therefore should not be relied on
in isolation to enable an individual to communicate
expressively.
Other methods of AAC may include the use of paper-
based systems, sign language or the use of eye pointing
frames.
Despite this, it is recognised that individuals with
signification communication and/or access difficulties
will rely heavily on a VOCA (in this instance a Grid
Pad 12 or 15) to communicate given the significant
enhancement to expressive communication that a
VOCA often brings.
Although designed and manufactured to be extremely
robust and reliable, it is possible to lose function due to
power loss or other technical issues. For this reason, it
should not;
• be used as a life supporting device.

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• be relied upon for well-being.
• be relied upon as the user’s only way of making an
emergency call or alarm.
• be used to administer medicine.
• be relied upon as the only method of interaction with
EC devices.
It is also not intended to provide information which is
used to take decisions with diagnosis or therapeutic
purposes.
When the device is working with other equipment, there
may be interference. For this reason, Grid Pad should
not be used:
• in an MRI environment.
• in an X-ray environment.
• in a military environment.
• in a harsh RF environment.

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A very small percentage of people may experience
a seizure when exposed to certain visual images,
including flashing lights or patterns that may appear
when viewing the track status. Even people who
have no history of seizures or epilepsy may have
an undiagnosed condition that can cause these
“photosensitive epileptic seizures” while using Anti-
reflection compensation built in to eye tracking
technology.
Anti-reflection compensation changes the behaviour
of the Infrared LED’s in the camera from a constant
illumination to a strobing illumination.
This only occurs when the anti-reflection setting is
enabled in Grid 3, and is most visible when viewing the
live video monitor of the camera. If you or anyone else
using the system experiences any issues from either
the infrared strobing or the live video monitor please
immediately stop using the eye gaze camera and
consult a doctor.
Seizures may have a variety of symptoms, including
light headedness, altered vision, eye or face twitching,
jerking or shaking of arms or legs, disorientation,
confusion, or momentary loss of awareness. Seizures
may also cause loss of consciousness or convulsions
Epilepsy warning

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that can lead to injury from falling down or striking
nearby objects.
You may reduce risk of photosensitive epileptic seizures
by taking the following precautions:
• Use in a well-lit room.
• Do not use Anti-reflection mode if the user is drowsy
or fatigued.
• If you or any of your relatives have a history of
seizures or epilepsy, consult a doctor before using
eye tracking technology.