Smart+ Products SPP-1000-4WC User manual

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SPP-1000-4WC
Introduction
SMART+ PRODUCTS Infrared Heaters utilize the latest infrared heat technology. smart+ products
Infrared Heaters provide a safe, convenient, clean, and economical way to distribute heat
throughout your home or business without producing deadly fumes or monoxide gases. Our
heating system produces therapeutic infrared heat that can potentially relieve symptoms of
cardiovascular conditions and inflammatory diseases. Infrared heat technology, in general,
produces rays that are safe and highly beneficial to our bodies and health professionals have been
using infrared technology for decades to treat muscle and joint pains.
smart+ products Infrared Heaters are constructed of a wood housing. They are equipped with
nylon caster wheels for easy mobility. And the highly efficient filter can be maintained and cleaned
by simply rinsing with warm water.
Safety
USE CAUTION
Save these instructions because electrical safety is essential to keeping your home safe. When
using an electrical appliance, basic precautions should always be followed to reduce the risk of fire,
electric shock, and injury to persons. Please adhere to the following safety instructions:
The heater must be operated by an adult. Keep heater out of the reach of children.
Only operate the heater when it is on the floor.
Do not operate heater near any water.
Do not plug heater into any other cord connected device such as power strip, surge
protector, multiple outlet adapter, grounding adapter, outlet-type air fresheners or extension
IMPORTANT INSTRUCTIONS

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cords. Plug the heater cord directly into a 3-prong 120V 15 amp grounded circuit
receptacle.
Never plug heater cord into a loose fitting or broken receptacle.
Never alter the heater’s design or operation. Such actions will void warranty and could
result in injury and/or death.
Do not operate the heater if it has a damaged cord or plug.
Do not operate the heater if there are signs of malfunction. If the heater has been dropped
or damaged, do not operate.
Keep combustible materials such as furniture, pillows and other bedding materials, paper(s),
clothing, and curtains at least three feet away from all sides of the heater during operation.
Always unplug heater when not in use.
Do not use the heater outdoors.
Do not run heater cord under carpet. Do not cover cord with throw rugs, runners, or similar
coverings. Do not route cord under furniture or appliances. Route cord away from traffic
areas.
Do not use the heater in bathrooms, laundry rooms, or similar indoor locations.
Turn off heater before unplugging.
Do not insert any foreign object or allow foreign object to enter the ventilation opening
or exhaust opening as this may cause electric shock, fire, and/or injury.
Never block the air intake or exhaust opening in any manner as this could lead to fire.
Do not locate heater, when in use, immediately below a receptacle.
Never operate heater in or around a bathtub, shower, or swimming pool.
Only open heater if instructed by an authorized representative of the manufacturer. There
are limited user-serviceable parts inside.
Use heater only as described in this manual. Any other use is not recommended by the
manufacturer as it may lead to fire, electric shock, and/or series physical injury or death.
Heater Specifications
SMART+ PRODUCTS Heater Model# SPP-1000-4WC
Carton Size: 19.4 in x 17.1 in x 18.6 in Thermostat: Electronic Analog
Heater Size: 15.8 in x 14.8 in x 16.2 in Fan System: Cross Flow Fan
Net Weight: 32 lbs Fan Noise Level: 46 db
Gross Weight: 36 lbs BTU: 5600
Cabinet: ¾ ply –Oak Delayed Start Function
Power Cord: 5.8 ft / 16 gauge Remote Control
Heat Chamber with Diathermanous Copper Plate “HI” Function: 1500 watts
Heating Elements: 4 Infrared Quartz Bulbs w/ Nickel-Chrome Filament “LOW” Function: 750 watts
Power Requirement: 120V 15 amp Electrostatic Washable Filter
Heating Elements Life Expectancy Potential: Rated 20,000 hrs Warranty: Limited 1-Year Parts Warranty
Heat Type: Therapeutic Quartz Infrared Heat

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How It Works
The smart+ products Infrared Heater works with your in-home furnace to provide supplement heat.
In short, room temperature air circulates from the rear of the smart+ products Infrared Heater,
passes through a highly efficient filter, enters a chamber that houses the Infrared Quartz Bulbs,
and exits as heated air from the Diathermanous Copper Plate constructed on the front of the unit.
The smart+ products Infrared Heater ideally heats a room of 500 to 700 square feet, but can be
used to heat up a single room size up to 1000 square feet depending on the ambient temperature.
And it does all this with a noise level below 46db. The smart+ products Infrared Heater is not for
use as the primary/sole heating system.
Components and Functions
A. The smart+ products Infrared Heater is constructed with Infrared Quartz Bulbs. Each
Infrared Quartz Bulb is rated at 375W. These bulbs produce therapeutic infrared rays that
warm the air which passes through the inner chamber. The Infrared Quartz Bulbs are
constructed with a stainless steel thermal conducting housing. The incorporated twisted
style increases the efficiency of the unit.
B. An AC Cross Flow Fan pushes air over these Infrared Quartz Bulbs. Cross Flow Fans
create a wide flow of air using a cylindrical-shaped impeller. Air is drawn inside the smart+
products Infrared Heater, flows along the circumference of the chamber and over the
Infrared Quartz Bulbs, and is blown out laterally creating a uniform flow of warm air.
C. The smart+ products Infrared Heater has a Delay Start Function which controls the AC
Cross Flow Fan. The purpose of the Delay Start Function is to allow the Infrared Quartz
Bulbs to heat up before the fan begins to circulate the air flow. In addition, the AC Cross
Flow Fan will continue to circulate the airflow after the power is turned off to circulate the
warm air from the smart+ products Infrared Heater cooling the unit down.
D. The air flow exits through the front of the smart+ products Infrared Heater. It travels from
the Diathermanous Copper Plate. The Diathermanous Copper Plate is constructed from
red copper making it advantageous for efficient thermal conductivity. It is a resourceful
material in reflecting the infrared rays.
E. The LED Digital Display is a convenient, stylish, and modern way to display the set
temperature and time. This attractive addition compliments the smart+ products Infrared

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Heater, in that, it simplifies and makes controlling the unit easy. Operating the heater is
logical and can be done on the unit itself or by remote.
Unpacking the SMART+ PRODUCTS Infrared Heater
1. First, check the carton to make sure there are no obvious damages that may have occurred
during shipment.
2. Open the smart+ products Infrared Heater packaging and remove the heater by sliding it
from the box. You may want to gently and cautiously turn the entire box upside down
letting the heater slowly slide out.
3. Remove all the protective materials from the heater. It may be a good idea to keep the
protective materials and packaging for storage during the off-season.
Operating Instructions
Visually inspect the smart+ products Infrared Heater for any damages before operation.
Do not operate the heater if any damages are detected. Contact your dealer immediately.
NOTE: “UP”and “DOWN”arrow buttons on the control panel and remote control
have dual function capabilities.
Adjust TIME / TEMP with up arrow or adjust HI / LOW settings.
Adjust TIME / TEMP with down arrow or adjust 0C/0F settings.
1) Plug the power cord directly into a conventional 120V 15 amp outlet and press the
MASTER POWER switch on the rear of the portable heater. Then press the POWER
button on the front control panel or on the remote to start the unit. The LED display will
show the default value as 720F/220C.
Function Display

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(Note: If the current ambient temperature is greater than the set temperature, the HI/LOW display,
fan, and Quartz Bulbs will not operate.)
2) By pressing the 0C/0F/Down button, you can switch the temperature format from Fahrenheit
to Celsius and vice versa.
3) By pressing the TIME button, the LED display will switch from the temperature status to the
TIME status and begin to flash. The default time will display “--“. This means that the TIME
is not activated and, therefore, the heater will remain on. You must press the HI/LOW/UP
button or the 0C/0F/DOWN once again within (5) seconds to set the time. Each time you
press the HI/LOW/UP button, the time will increase by 0.5 Hr. If you press the
0C/0F/DOWN button, the time will decrease by 0.5 Hr. The maximum value for time is 8.0
Hr. By holding down the HI/LOW/UP button or 0C/0F/DOWN for (2) seconds, the number
rotation will cycle more quickly. If you do not press the HI/LOW/UP button or 0C/0F/DOWN
within (5) seconds, the time status will switch back to the temperature status.
Press TIME to switch
to time status, then
press HI/LOW/UP
button once within 5
seconds to scroll up
Press the 0C/0F/Down to
switch from Fahrenheit
to Celsius.

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4) Again, the default set temperature displayed on the LED display is 720F. By pressing the
TEMP button, the LED display will switch to the temperature status and flash. You must
press the HI/LOW/UP button or 0C/0F/DOWN button once again within (5) seconds to set
the desired temperature. Each time you press the HI/LOW/UP button, the temperature
setting will increase by 10F. Press the 0C/0F/DOWN button and the time will decrease by
10F. The maximum temperature setting is 860F (300F). If you hold the HI/LOW/UP button
or 0C/0F/DOWN button for (2) seconds, the number rotation will cycle more quickly.
5) Press the HI/LOW/UP button to switch from HI (rated at 1500W) to LOW (rated at 750W).
The default setting is HI.
6) To find the ambient room temperature, hold down the TEMP + TIME and then let go. The
ambient temperature will be displayed. To calibrate temperature setting, hold down the
TEMP button for (5) seconds to switch to thermostat calibration status. The LED display
5 seconds later the
value switches to
ambient temperature
Press TEMP to switch
to temperature status,
then press HI/LOW/UP
button once within 5
seconds to scroll up
From HI to LOW

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will begin to flash. The default setting on the display is 00. The 0For 0C LED light will
illuminate. Press HI/LOW/UP or 0C/0F/DOWN button to scroll up and down for the correct
calibration. The displayed temperature should match your wall or free-standing
thermometer within (2) degrees. Once the desired temperature is set, press TEMP again to
save your settings.
(Note: Make sure you understand the difference between the set/desired temperature and
the ambient room temperature readings on the heater. The set/desired temperature
reading is defaulted to 72 degrees Fahrenheit. You see this displayed when you first turn
on the heater. The set/desired temperature reading has nothing to do with calibrating the
heater. The ambient temperature is what the heater believes to be the current room
temperature. To find the ambient room temperature, you must push the temperature
button + time button and let go quickly. This will display the ambient room temperature and
this is the temperature you want to match your home thermostat reading (primary heating
device). The ambient room temperature on the heater is what needs to be calibrated. For
example, if your home thermostat says 70 degrees Fahrenheit and the heater has
an ambient room temperature reading of 75 degrees Fahrenheit, you will need to calibrate
the heater to -5. Please keep in mind that if your home thermostat temperature sensor is in
a different room, there may always be a few degrees variance between it and the
heater. Now the heater will read the current room temperature 75 degree Fahrenheit as
well.)
(Note: To set back to factory settings, hold down the TIME button for (5) seconds. This will
set all values back to default.)
7) The smart+ products Infrared Heater can be turned off by pressing the POWER button. DO
NOT TURN OFF THE MASTER POWER SWITCH ON THE REAR OF THE HEATER OR
UNPLUG THE HEATER UNTIL THE FAN SHUTS DOWN. If the heater is left on using the
TIME function, there will be (5) second sound alert to let you know that the time is expiring.
If no actions are taken, the heater will shut off.
Recommendations for Maximum Performance
1. Be sure not to place the heater in an area where the air flow or air movement is great.
2. Direct the outflow towards the center of the room and not against a solid structure, like a
wall for example. For larger areas, place the heater within a central location.
3. The smart+ products Infrared Heater is designed for maximum efficiency in the 680 F to 740
F range. This is because of the ambient air moving through the heater and out constantly.

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4. Existing HVAC heating system vents should be closed. This allows the heater to function in
an isolated area.
5. It is not recommended to operate heater in areas exposed to non-insulated concrete or
metal walls. Concrete floors should be covered to insulate the heat within the room.
6. If the heater filters become dirty or dusty, they must be cleaned for the heater to operate at
its maximum efficiently.
Care, Maintenance, and Storage
Before care or maintenance is applied, always unplug the cord from the receptacle. The cabinet
housing can be wiped down with water and a damp cloth or with furniture polish. The heater has a
washable filter. The filter should be cleaned regularly to provide for maximum performance. Once
the filter is removed, run warm water through and over the filter to remove dirt and dust. Shake all
water residue from the filter and replace it back in the heater. (Note: A mild soap can be applied to
assist in removing dirt and dust from the filter)
If the heater is not to be used for an extended period of time, it can be stored away. Make sure the
power is turned off and the cord is unplugged from the receptacle. Wrap the cord around the
handle on the rear of the portable heater. Cover the heater to prevent dust from accumulating on
the heater. You may want to repack it back in its original carton. Always store the heater in a dry
and dust free environment.
(Note: You may want to clean the filter prior to storing the heater away so that it is ready for
operation the next time it is put in use.)
Troubleshooting
1. PROBLEM:
a. If the Heat Emitter is broken or damaged
b. If the Control Panel is not responding, the temperature reading is above 860F/300C, or there
is a burning odor coming from the portable heater
c. Or if the power cord is damaged
SOLUTION: Contact the manufacture immediately. DO NOT attempt to operate the portable heater
as this may cause electric shock, fire, and/or injury.

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2. PROBLEM:
a. The amount of heated air exiting the front of the portable heater is reduced.
SOLUTION: Check the electrostatic filter to make sure it is free of dust and dirt. Also
check the front grill and rear air intake to make sure it is not being blocked by any kind of
debris.
3. PROBLEM:
a. The portable heater will not turn on.
SOLUTION: First, test your outlet to make sure it has power. You can do this by plugging in
another appliance and turning the appliance on. Secondly, check the LED display to see if it is
flashing. If this is the case, press the POWER button to turn off the TIME and resume normal
operation of the portable heater. Third, check the power switch to see if it is lighting up. If the outlet
does have power, the LED display is not flashing, or the power switch is not lighting up, then contact
the manufacturer immediately for further troubleshooting.
4. PROBLEM:
a. The portable heater continues to operate even when the power switch is turned off.
SOLUTION: Do not unplug. The portable heater has a fan that will continue to operate even when
the power switch is turned off. This fan continues to run in order to cool down the portable heater.
Once the fan stops running, you can then unplug the portable heater.
5. PROBLEM:
a. The control panel displays no temperature or TIME.
SOLUTION: First, check to make sure the power cord is not damaged, is plugged in, and the outlet
has power. Secondly, check to make sure the control panel is not damaged. If the control panel
display continues to be inoperable, contact the manufacturer for further troubleshooting.
6. PROBLEM:
a. The control panel is displaying a temperature and TIME, but the portable heater does not
operate.
SOLUTION: The Signal Cable or other relevant plugs may have become disconnected. Please
contact the manufacture for further troubleshooting.
7. PROBLEM:
a. The heat emitter is functioning and the air outflow is working, but the temperature displayed
on the LED panel does not increase.
SOLUTION: The temperature sensor may be damaged or has become disconnected. Please
contact the manufacture immediately for further troubleshooting.
8. PROBLEM:
a. The display shows “Er”. This error code means the heating system is not working correctly.
SOLUTION: Contact the manufacturer immediately. DO NOT attempt to operate the portable
heater as this may cause electric shock, fire, and/or injury.