Smartwares C794IP User manual

Wireless Pan/Tilt APP Camera
Installation and Operating Instructions
Model: C794IP
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT
AND KEEP THIS MANUAL FOR FUTURE REFERENCE.

1
CONTENTS
Overview ......................................................................................................... 2
Please Read Before You Start ..................................................................................3
Wireless Device Operating Range ............................................................................3
Important Safety Precautions....................................................................................3
Getting Started ............................................................................................... 5
Kit Content................................................................................................................5
Safety and Installation Tips .......................................................................................6
Product Overview .....................................................................................................7
Installation ................................................................................................................8
Setup Your Camera......................................................................................... 9
APP Introduction .......................................................................................... 12
Live View / Snapshot / Recording ...........................................................................12
View Your Videos....................................................................................................15
Playback.................................................................................................................15
Main Page Overview...............................................................................................19
Advanced Setting....................................................................................................24
Trouble Shooting ......................................................................................... 31
Product Specication .................................................................................. 33
Storage Media Management ......................................................................... 34
Camera Siren Test Report ........................................................................... 34
Appendix: Compatible List ........................................................................ 35

2
OVERVIEW
The C794IP camera is capable of delivering high quality Digital High Definition (HD) video to your
smart-mobile device(s), which would require higher internet bandwidth. Due to your local
internet environment condition, your mobile device(s) may display black-screen or temporary
disconnect to the C794IP camera.
*Make sure the C794IP camera is operating with sufficient internet bandwidth, 1Mbps (upload/
download speed) is suggested.
*For best performance, the smart-mobile device(s) need to be on Wi-Fi or 4G mobile network
in order to receive maximum download speed.
*When the internet transmission is low, the app will automatically switch to Relay
Mode:
‧By adjusting to “Better Streaming” in the system setting section may improve the
APP performance.
*Your internet bandwidth is limited. For best performance, avoid more than two users
connecting to the C794IP camera simultaneously.
*Make sure your smart-mobile device(s) is equipped with up-to-date technology, 1.5GHz dual
core processor or equivalent is suggested.
*If the signal strength of your Wi-Fi router is weak, there are several ways to improve range:
‧Change router/camera relative position to receive better signal.
‧Use wire Ethernet cable on the C794IP camera to establish connection between
C794IP camera and your router.
‧Use Wi-Fi repeater/extender to maximize the service range of your Wi-Fi route.
‧Switch your router to 11b/11g mode in order to improve router service range.
‧Purchase extension cable or high gain antenna for your camera from the C794IP
vendor.
* Please make sure the memory card used is CLASS10 rated.

3
IMPORTANT SAFETY PRECAUTIONS
Damages caused by non-compliance with this operating manual will void the warranty!We will
not assume any liability for damages to items or persons caused by improperhandling or non-
compliance with the safety notices! Any warranty claim will be null andvoid in such cases.
1. Do not drop, puncture or disassemble the camera; otherwise the warranty will bevoided.
2. Avoid all contact with water, and dry hands before using.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera to high temperature or leave it in direct sunlight. Doingsomay
damage the camera or cause camera temporary malfunction.
5. Use the devices with care. Avoid pressing hard on the camera body.
6. For your own safety, avoid using the camera or power off the camera when thereisastorm or
lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out ofthe reach of
infants.
10. Check power cables, do not get crushed or damaged by sharp edges whenever thedevices are
in operation.
PLEASE READ BEFORE YOU START
Always use discretion when installing CCTV equipment, especially when there isperceived policy.
Enquire relevant local regulations applicable to the lawful installationof video recording/surveillance.
Third party consent may be required.
WIRELESS DEVICES OPERATING RANGE
Ensure the signal reception viewed from the wireless camera(s) is the best possiblereception
between the camera(s) and the Wi-Fi router. If necessary, reduce thedistance between the
camera(s) and the Wi-Fi router to improve overall systemperformance. Wireless Color Camera
Recordable CCTV Kit operating on a securedigital 2.4GHz frequency which could greatly reduce
interference from product suchas wireless routers, cordless phones or microwave ovens.

4
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital device,
pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are designed to provide
reasonable protection against harmful interference in residential installations. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this equipment causes interference to radio or
television equipment reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna.
•Move the equipment away from the receiver.
•Plug the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•Consult the dealer or an experienced radio/television technician for additionalsuggestions.
You are cautioned that any change or modications to the equipment not expressly
approved by the party responsible for compliance could void your authority to operate
such equipment.
DISPOSAL
If the camera system no longer functions or can no longer be repaired, it must be
disposed of according to the valid statutory regulations.
Disposal of spent batteries/accumulators:
You are required by law (Battery Ordinance) to return all spent batteries and
accumulators. Disposing of spent batteries/accumulators with common household waste is
prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols
on the side. These symbols indicate that it is prohibited to dispose of these batteries/accumulators
in the household waste. The abbreviations for the respective heavy metals are: Cd=cadmium,
Hg=mercury, Pb=lead. You can return spent batteries and accumulators that can no longer be
charged to the designated collection points in your community, outlets or wherever batteries or
accumulators are sold. Following these instructions will allow you to fulll the legal requirements
and contribute to the protection of our environment!
FCC Compliance Statement: This
device complies with Part 15 of the
FCC rules. Operation is subjected to
the following two conditions: (1)this
device may not cause harmful interference,and (2) this
device must accept any interferencereceived, including
interference that may causeundesired operation.
Products with CE Marking comply
withEMC Directive (2004/108/EC);
LowVoltage Directive (2006/95/
EC);RED(2014/53/EU); ROHS
Directive(2011/65/EU) issued by the Commission
of theEuropean Community. Compliance with
thesedirectives implies conformity to the following
European Norms:
EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328

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For best system performance:
- iOS: iPhone5 / iPad2 / Mini iPad with iOS 7.0 or above.
- Android: 1.5G dual core processor dual core procesor with 1G Ram or above.
- Storage: Class 10 memory card.
- Bandwidth: 1Mbps or above upload/download speed suggested.
Wireless App Camera
Camera Antenna
Quick Start Guide
Ethernet cable
Power Adapter
x 1
x 1
x 1
x 1
Tools Required:
‧Electric drill
‧5mm masonry drill bit
‧15mm masonry drill bit
‧No. 2 Philips screwdriver
x 1
KIT CONTENT

6
SAFETY AND INSTALLATION TIPS
Do not attempt to open the units with the power adaptor plug connected to avoid any risk of
personal injury.
When installing CCTV camera(s), always follow manufacturer's advice when using power tools,
steps, ladders, etc. and wear suitable protective equipment (e.g. safety goggles) when drilling
holes. Before drilling holes through walls, check for hidden electricity cables and water pipes. The
use of cable/pipe detector is advisable.
To avoid exposing any cameras to extreme weather conditions (e.g., under a gutter which is prone
to any water leaks). When installing any cameras with this unit, to use cable conduit to protect any
video/power extension cables from being exposed externally and to prevent/reduce the chances of
the cables being tampered with. After drilling any hole though an external wall for a cable, ensure
the hole is sealed up around the cable using a sealant to prevent drafts.
To prevent a re or electrical shock hazard, do not attempt to open the housing while the unit is
exposed to rain, water or wet conditions. There are no user serviceable parts inside. Refer servicing
to qualied service personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree
branches or moving objects that might unnecessarily cause the camera to record.

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PRODUCT OVERVIEW
Light Sensor
Lan Port
Reset
Antenna
Microphone
LENS
Micro SD Card Slot
Power LED
Power Jack
LED INDICATOR
STATUS DESCRIPTION
Power On Power on the camera and wait until the GREEN LED indicator
becomes steady on. This process would be finished within 45
seconds and make sure the LED is ashing in GREEN.
Soft AP Green LED ashes once followed by 2 short ashes.
Reset factory under Soft
AP
Green LED ashes quicly
Default Reset Green LED ashes quicly
Update Firmware Green LED ashes quicly
Start Recording Video Green LED ashes once

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INSTALLATION
1. Place the mounting bracket on the mounting surface as a pattern to mark the holes.
2. Drill the mounting holes and use the wall plug screws to secure the bracket to the wall.
3. Fasten the camera to the bracket using the tapping screws.
4. Hang the camera and plate onto the hanger screws. Arrange cable properly so that it will not
block pan/tile operation.
△
 BEFORE YOU START
‧Before connecting the camera to power source, rst connect the camera to your Wi-Fi router
by using the Ethernet cable provided.
‧ After the camera is connected to the Wi-Fi router, connect the camera to power source and
wait until GREEN LED begin ashing. DO NOT begin the setup process until the GREEN
LED begin ashing that indicated the camera is rea (roughly 45 seconds).
‧Please follow the steps in the following pages to complete the setup.
Steady ON
Steady ON

9
For iOS For Android
Steady ON
Power Adapter
SETUP YOUR CAMERA
Follow the instructions below to help congure your camera for initial use.
1. APP download
Download and install the "OMGuard HD" APP to your device.
2. Poweron the camera
Power on the camera and wait until the GREEN LED indicator becomes steady on. This process
would be nished within 45 seconds and make sure the LED is ashing in GREEN.
3. Add camera
1. Connect your smartphone to the WiFi network that you want your camera to connect to.
2. Launch the APP, tap "+" to add the camera.
3. Scan the QR code label on the back of the camera to bring up the DID information. Or tap
"Search" to locate the camera. The APP will search available camera(s) connecting to the Wi-Fi
router and display the camera information in the pop up list.
4. Enter the default password 123456 and save the settings. Later, APP will request user to modify
default password to private password.

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(iOS) (Android)
5. In the Wi-Fi setting section, enter default password:123456. Choose the appropriate Wi-Fi router
on your local network. The Camera will ofine for around 40 seconds to reboot for Wi connection.
When camera connects to Wi-Fi router correctly, the Green LED will stay ON.

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In most cases, you can successfully add the camera according to the steps above. However, the
camera will not nd the network if Wi-Fi router turns off the SSID broadcasting function. Please
enable the SSID broadcasting to complete the settings.
Note:
In soft AP mode, the GREEN LED long ashes once followed by 2 short ashes. In normal
mode, the LED is ashing in green.
Most Wi-Fi routers broadcast the Service Set Identifier (SSID) by default. This is the
name of your wireless network, and SSID broadcasting is how Wi-Fi-enabled devices nd
networks.
The camera will only accept SSID composed with English alphabet characters and Arabic
numbers. Non-English and special characters (!@#$%, etc.) will not be accepted.
If you fail to add the camera for several times, please press and hold the “Reset” button for
5 seconds to reset it.

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LIVE VIEW / SNAPSHOT / RECORDING
Arm
Tap to turn ON/OFF the volume.
Tap to take snapshot image(s) of the video. The captured
snapshots will be stored in your mobile device.
Tap andhold the icon to send the voice to remote device
Tap to Start/Stop recording. The recorded video le will be
stored in the memory card of your camera.
Tap to set/move camera to default postion
Tap to return to the main page.
Tap to arm/disarm
Disarm

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Control camera direction via nger swipe.
Record the point
When event triggered, the camera will immediately rotate to the scene. This fuction allows you
record the camera position. You're able to select the record point you saved that the camera will go
to the position. Follow the below instruction to set up.
1.To rotate the camera by using the live video.
2.Tap to enter the record the point section.
3.Tap "Save" you're finished.

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The APP allows users to have access to live video. User can take snapshot image(s) and record
the live video.
If you’re using the indoor model, you can also choose the color tone according to the lighting
condition. By default, the APP applies the ‘indoor’ option with warm-yellow color tone for the indoor
models. You can also choose the ‘outdoor’ option in the advanced setting for cool-white color
tone if it best ts your viewing environment. It is not necessary to change this setting for outdoor
models.
When you launch the App on the smart phone or tablet, the image displaying on the main screen
is the very last automatically captured snapshot from the live view of the previous established
session. Tap the image to enter the live view mode.
The controls and layout of the APP have been customized to meet the operating system
requirements of the mobile device. The main page may vary, depending on your mobile device. By
default, the live view is displayed in portrait mode. You can also turn the device sideways to switch
to landscape mode for a larger view.
Note:
Once the recording is started by motion detection or manually, the APP will continue the
recording for 1 minute. User cannot stop the recording during this period.

15
VIEWING YOUR SNAPSHOTS
For iOS
Yoursnapshots will be named with the time stamp and saved into the Camera Roll location of your
mobile device.
For Android
Yoursnapshots will be named with the time stamp and saved into the Photo Gallery > snapshot
folder on your mobile device.
PLAYBACK YOUR VIDEOS
The recorded video le(s) on your camera is automatically saved to the memory card inserted in
your camera. You can remotely access the le(s) for playback via your mobile device.
Tap the CAMERA SETTING icon on the main page.
(iOS) (Android)

16
Tap EVENT LIST icon and the Date-Time lter would appear. User may dene the period
for system to display all available recorded le(s) for playback.
During the playback, you can tap the PAUSE icon to pause / resume the video, MUTE to
deactivate/activate the audio function and GO BACK icon to return to the event list section.
You may also review recorded video le(s) with your PC. For best performance, please use
“Free Video Converter” from http://www.freemake.com/free_video_converter/, or Video LAN
from http://www.videolan.org/. The video is using FFmpeg codes and is H.264 compression
method.
1.Tap to pause/play video
2.Tap to view full screen
User’s local network environment condition (example: upload/download speed) may cause
improper video playback (black screen), when it happens, please leave the playback mode
and try again at later time.
APP layout may vary depending on the display panel size of your mobile devices. Please
refer to the release note from the APP Store/Google Play for more details.
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00:02 00:58

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This function helps user to easily transfer the recorded file(s) from thememory card. It is strongly
suggested to download the le(s) at yourhome Wi-Fi network (WLAN), meaning the mobile device(s) is
connecting to the same Wi-Fi router as the camera. Minimum bandwidthrequirment is 1Mbps (upload/
download). Download process may be forcestopped if the bandwidth becomes too slow and cannot
continue.
DELETE
First select the le(s) by tapping the le name, following by taping on the Trashcan icon
to delete selected le(s) Multiple les can be selected for delete.
Note:
For Android system, please use "MX Player" APP for playbackdownloaded video le(s).
You can nd "MX Player" from Google Play(free of charge).
If you are experiencing scattering video image, please switch thedecoder function of the
MX Player to "S/W Decoder".
Note:
For iOS system, please use "Oplayer Lite" APP for playback downloaded video les(s).
You can nd "Oplayer Lite" from App Store (free of charge)
Check the video clip
Then tap the trash can icon

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To Download/Delete the video le(s) in the EVENT LIST section, please follow the steps below:
DOWNLOAD
Long press the video clip to download the file onto your movbile device.
Note:
During the download process, system will stop both the live view and recording
functions. APP will automatically inform any user accessing the camera that the
systemis busy and the connection has been terminated.

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MAIN PAGE OVERVIEW
The MAIN PAGE section offers user an overview for all registered camera(s), including camera
status (connected/disconnected). User can quickly access the camera(s) in the list. When multiple
cameras are registered, scroll down to locate the registered camera for access.
ADD CAMERA
The ADD CAMERA icon allows you to register additional camera(s) to the system. The
system supports up to 3 concurrent user connections.
1. Connect the additional camera to the Wi-Fi router using the provided Ethernet cable. The Wi-Fi
router must be the same as what your mobile device is connecting with.
2. Tap the ADD CAMERA icon. The System Information panel appears. Specify a name or use the
default system name for your camera in the SYSTEM NAME eld.
3. Enter the DID code that provided with your camera in the DID column.
(iOS) (Android)