Snooper MY-SPEED XL G2 User manual

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper
SNOOPER MY-SPEED
MY-SPEED XL G2, MY-SPEED DVR G3
AMAZON SUPPORT GUIDE & FAQ

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper
ABOUT THIS SUPPORT GUIDE & FAQ
The aim of this small guide is to cover any issues that Amazon customers might have regarding their
new or existing Snooper ‘My-Speed’Speed Camera Locators. We have covered all the most
common issues that customers have had with our devices and provided information on solutions as
well as information on where to obtain further support from the Snooper Technical Team.
SNOOPER SPEED CAMERA LOCATORS
Snooper's 'My-Speed' Speed Camera Locators alert
you to changes in the speed limit on every road you
travel on, so you can ensure you’re both driving
safely, protecting your license, and avoiding
speeding fines.
Using GPS Technology and databases provided by
Aura and Here, you can receive visual and audio
updates on the speed limit on almost any road
across Europe.

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper
SNOOPER MY-SPEED MODELS
Our current range of Snooper ‘My-Speed’Speed Camera Locators available on Amazon in our
Amazon Store includes the following models below.
SNOOPER MY-SPEED XL G2
SNOOPER MY-SPEED DVR G3

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper
SNOOPER MY-SPEED FAQS
DEVICE ALERTS / GPS ISSUES
•No Over-Speed Alerts - In the settings go onto Set Up and then Vehicle Type
Set Overspeed Limit which notifies you when you go over the speed limit of the road.
•Inaccurate Road Speed Warnings –Please update your device with latest software.
Alternatively, perform the GPS Reset operation shown below.
•Inaccurate Speed Limits –This is caused by the GPS Signal strength.
Please perform a GPS Reset described below:
Use Configure Menu - Select GPS Status - Use Reset Button (bottom right).
Allow device to pick up signals in an open area for a couple of minutes
This may resolve these issues and show if GPS is the issue or not.
•Signal Location Issues - If the GPS Reset process above does not work
Might be down to location / lack of signal strength for the device in this area.
Please test GPS Reset in a different location to give an idea if this is the case.
MY-SPEED DVR G3 ISSUES
•Recording Issues –For recording issues, please format the SD Card.
•SD Card Compatibility - Please ensure you are using the correct Snooper SD Card.
•SD Card Usage - Please be careful when inserting the SD Card so not to damage the device.
Please do not remove the SD Card whilst the device is in operation.
DEVICE & CHARGER ISSUES
•Device Registration Issues - Please see our YouTube Videos on registering your device.
Check you are viewing the most up to date version of the Website.
•Device Volume Issues –If you experience issues with the devices sound, please use the
Volume Control Menu in the Settings. There is Test Button to test the devices sound.
If there are still issues it might be a speaker issue, so please return the device for repair.
•Charger Port Issues –If your devices charger port becomes damaged so you can’t insert your
charger cable, please return to us for repair.
•Device Won’t Boot - Please ensure device is fully charged or connected to a power supply.
•Device Glitching in Use - Please ensure device is fully charged and connected to a power
supply. Please update the Speeds Limits of the unit
•Device Not Charging –Test both In-Vehicle and USB Cable to charge the device.
Identify if it’s the cable or device causing the fault, if it’s the cable then replace
If your device is faulty, please return your device to Snooper to test and therefore resolve.

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper
SNOOPER MANUFACTURER SUPPORT
For all further Technical Support, FAQ’s, Troubleshooting and User Manuals please visit the links we
have provided or visit our Snooper Support Site or ring the dedicated Snooper Support Line.
SNOOPER SUPPORT
Snooper Customer Services Phone:
0330 232 2020
Snooper Technical Support Phone:
0330 232 0020
Snooper Support Email:
[email protected]
Snooper Online Contact:
https://gb.snooper.eu/contact
Snooper Support Website:
https://www.snooperneo.co.uk/CustomerMain.cfm
SNOOPER MANUALS
We have also included the Manufacturers User Manuals below for the Snooper My-Speed Devices
all of which can be viewed in PDF format on your Smart Phone, Tablet or computer.
Snooper My-Speed XL G2 User Manual
Snooper My-Speed DVR G3 User Manual

SNOOPER MY-SPEED - AMAZON SUPPORT GUIDE & FAQ
AMAZON STORE: http://www.amazon.co.uk/snooper