Solwise VOIP-IPBX-SW User manual

Simple setup gui de for Solwise IPBX-SW VoIP PBX .
Before starting you will require the following information;
From your Internet Telephony Service Provider (ITSP);
Used in this example
Your settings
SIP Trunk Account Name
sip-iis-1
SIP Trunk Account Password
secretpassword
Phone number allocated to account
08450048101
SIP Server Address
sip.iisupport.com
SIP Server Port
5060
From your network administrator
IP Address for iPBX
192.168.1.2
Netmask for local network
255.255.255.0
Default gateway of local network
192.168.1.1
WAN address of your broadband line or
dynamic DNS type entry configured for
your line
Decided by you
Extension 1 – Caller ID
100
Extension 1 – User
100
Extension 1 – Password
secret
Extension 2 – Caller ID
101
Extension 2 – User
101
Extension 21 – Password
secret
Extension 3 – Caller ID
102
Extension 4 – User
102
Extension 4 – Password
secret

Connect the system up as shown below. For this example we will be using
the LAN port for configuring the iPBX, everything else is connected to the
WAN port.
Internet
Broadband Router
Admin Laptop
Ext 100
Network Switch Ext 101
Ext 102
With the Admin Laptops network interface set to DHCP opening
http://222.222.222.1/ in a browser should bring up the iPBX login screen.

Sign in using the default username admin with a password of admin and you’ll
be presented with the main screen.
From click on “wizard” to start the setup wizard. The first question is about
how the WAN interface is configured. We will be using “Static – IP” so select
this.

Enter in the details given to you by your network administrator and click on
Next
You can simply leave the defaults in place and click on Next on the NAT
Setting screen as we are not using this.

Enter the details you have from your ITSP in the “Add Service Provider”
section and click on Insert.
Then add the details for each extension in the “Add User Extensions” section,
clicking Insert after you enter the details of each one. When finished click
Submit button.
Once you submit this page the PBX will reboot.
While this is rebooting configure your VoIP phones to point at the IP Address
of the iPBX and login with the details you just added.

Once the iPBX has restarted, reboot the phones and sign in to the iPBX as
admin.
Selecting Information / PBX Extension Status should show you that the
phones have successfully connected.
Selecting Information / PBX Trunk Status should show you that the iPBX has
successfully connected to your ITSP.
If your internet connection is through an NAT router, and you are using the iPBX
to make or receive calls from the outside then you will need to configure the
iPBX to cope with this.
To use iPBX behind NAT:
1. Access web setting page
2. At Network Setting, under WAN Setting, there is an option called: NAT/
Bridge Mode, please select "NAT" mode.
3. Go to SIP Basic Setting and, under "NAT Support", please follow the
instructions below.
If you use the IPBX behind a NAT device then the externip, externhost and
localnet settings are used to communicate with services on the outside.
Extern IP: Address that is going to be put in outbound SIP messages if device is
behind a NAT. If you are on a fixed, static external IP address for your internet
account then enter here the assigned static address.

Extern Host: If you don’t have a fixed address then, alternatively you can specify
an external host, and the iPBX will perform a DNS query periodically. i.e. this is
a domain you have setup for this DSL line (this could, for example, be a
dynamicdns type domain which is updated whenever you address changes).
Externip is better but this can be used instead.
Extern Refresh: How often to refresh the externhost if used.
You may also specify a local network in the field below (so the iPBX knows what
is local and what is outside)
Local Network Address:
<Examples>
localnet=192.168.0.0/255.255.0.0 ; All RFC 1918 addresses are local
networks
localnet=11.0.0.0/255.0.0.0 ; Also RFC1918
localnet=171.16.0.0/12 ; Another RFC1918 with CIDR notation
localnet=168.254.0.0/255.255.0.0 ; Zero conf local network
With configuration completed you should now reboot the device.
That’s it, you’re now ready to make calls. Dialing 100, 101 or 102 from the
phone will call one of the other extensions. Dialing 9 followed by a normal
phone number will get you an outside line.
Whilst you’re looking through the rest of the settings you may want to
configure extensions for voicemail and SMTP email so the system can take
messages and email them to you.
Solwise Ltd
www.solwise.co.uk
[email protected]
Notes prepared with assistance from Dark Origins Ltd