Soma Networks SOMAport 400 User manual

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SOMAPORT USER GUIDE
Part S1AH6P1P0006-- revision A

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Preface .......................................................................................... 9
Important Safety Instructions ................................................. 11
Regulatory Notices ................................................................ 15
Introduction ............................................................................... 21
Overview ............................................................................... 22
The Front Panel ..................................................................... 23
The Back Panel ..................................................................... 25
The Internal Antenna .............................................................. 27
Installing the SOMAport ...................................................... 29
Unpacking the SOMAport ...................................................... 30
Choose the Best Location ..................................................... 31
Connecting the Power Supply
and Powering on the SOMAport ............................................ 32
Connecting a Computer via Ethernet ..................................... 34
Connecting a Computer via USB (Optional) ........................... 35
Connecting Telephones to SOMAport ................................... 37
Activating Service .................................................................. 42
Connecting Multiple Computers ...................................... 43
Overview ............................................................................... 44
Using an Ethernet Hub .......................................................... 45
Using an Internet Router ........................................................ 46
CONTENTS

CONTENTS
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Troubleshooting ...................................................................... 47
Finding Causes of Computer Problems ................................. 48
Finding Causes of Telephone Problems ................................. 50
The Signal is Weak ................................................................ 52
There is a Fault Condition ...................................................... 54
The SOMAport is Not Receiving Power ................................. 55
There is a Problem with the Ethernet or USB Cabling ............ 56
There is a Problem with the USB Port Settings ...................... 58
The Computer Uses an Old Dial-up Connections ................... 59
Internet Explorer LAN Settings are Incorrect .......................... 61
Ethernet Network Settings are Incorrect ................................ 62
IP Address Needs to be Renewed ......................................... 72
Specifications ......................................................................... 75
Index ............................................................................................ 77

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SOMA NETWORKS INC. ENDUSER PRODUCT LICENSE AGREEMENT
THE SOMAPORT™ SUBSCRIBER STATION AND PROVIDED SOFTWARE CONTAIN CERTAIN
COMPUTER PROGRAMS AND OTHER PROPRIETARY MATERIAL OF SOMA NETWORKS, INC. OR
LICENSED TO SOMA NETWORKS, INC., THE USE OF WHICH IS SUBJECT TO THIS AGREEMENT.
BY: (A) SIGNING AN AGREEMENT FOR SERVICE WITH YOUR SERVICE PROVIDER; (B) OPENING
THE SEALED ENVELOPE CONTAINING THE SOMAPORT; OR (C) USING THE SOMAPORT, YOU
ASSENT TO AND ACCEPT THIS ENDUSER PRODUCT LICENSE AGREEMENT. IF YOU DO NOT
AGREE WITH ALL THE TERMS OF THIS AGREEMENT YOU MUST RETURN THIS PRODUCT (WITH
THE ENVELOPE STILL SEALED), ALL MANUALS AND DOCUMENTATION, ANY SOFTWARE PACK-
AGES PROVIDED WITH THE SOMAPORT AND PROOF OF PAYMENT TO THE PLACE YOU
OBTAINED THEM FOR A FULL REFUND WITHIN THIRTY (30) DAYS OF FIRST ACQUIRING THE
SOMAPORT, OTHERWISE YOU ARE DEEMED TO HAVE ACCEPTED AND AGREED TO THESE
TERMS AND CONDITIONS. UNAUTHORIZED REPRODUCTION, DISTRIBUTION, DECOMPILATION
OR OTHER REVERSE ENGINEERING OF THIS PRODUCT INCLUDING ITS HARDWARE AND/OR
SOFTWARE, OR ANY PORTION OF IT, IS PROHIBITED AND MAY RESULT IN SEVERE CIVIL AND
CRIMINAL PENALTIES, AND WILL BE PROSECUTED TO THE MAXIMUM EXTENT POSSIBLE
UNDER THE LAW.
1. GRANT OF LICENSE: Subject to the terms of this Enduser Product License Agreement (the
"Agreement"), SOMA Networks, Inc. ("SOMA") grants you (the "Licensee") a non-sub-licensable,
non-exclusive right ("License") to use the Product. "Product" means, collectively, the Software and
the provided hardware, and specifically the SOMAport™ subscriber station and its accessories, if
any, together with documentation provided to you by SOMA or your service provider. "Software"
means, collectively, the version of the SOMA software program in object code format and all
updates to that program distributed to you by SOMA, directly or indirectly, by any means and
includes any firmware provided to you with the Product. You have no right, unless otherwise explic-
itly permitted, to receive any source code or design documentation relating to the Product. SOMA
retains ownership of all Software copies. The Software and this License is only provided to you to
be used in conjunction with the SOMAport provided to you by SOMA or your service provider when
you subscribed to services that utilize the SOMA wireless air interface technology and is not
licensed to you to be used for any other purpose.
2. RESTRICTIONS: Except as reasonably required to use the Product strictly in accordance with
the License and this Agreement, you may not copy any Software. Licensee shall not (and shall not
allow any third party to): (I) decompile, disassemble, or otherwise reverse engineer or attempt to
reconstruct or discover any source code or underlying ideas or algorithms or file formats or pro-
gramming or interoperability interfaces of the Product by any means whatsoever; (II) remove any
Product identification, copyright or other notices; (III) modify, incorporate into or with other software
or create a derivative work of any part of the Software or Product; or (IV) modify or otherwise alter
the operation of the Product. Various components, functions, routines and/or portions of the Prod-
uct may be protected by Intellectual Property Rights ("IPR") including, but not limited to, designs,
copyrights, trade secrets and one or more patents or pending patent applications. Licensee is
licensed under such IPR, if any, only to the extent that such a license is required by the licensee to
operate the Product in the manner intended by SOMA. No other rights are granted under such IPR

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and no right to repair or replace the Product is intended or provided and specifically, no right of
reconstruction, substitution or repair is provided.
3. TERMINATION: This License is effective until terminated. This License will terminate automatically
if you fail to cure any material breach, as determined at the sole discretion of SOMA, of this Agree-
ment within thirty (30) days after such breach first occurs (or immediately in the case of a breach of
§2). Upon termination, you shall immediately cease all use of the Product and return all of the Prod-
uct including Software, hardware, manuals, documentation of any kind accompanying Product to
the place where you first obtained such Product or such other location as may be designated from
time to time. Except for this License and except as otherwise expressly provided herein, the terms
of the Agreement shall survive termination.
4. WARRANTY DISCLAIMER: THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF
ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. FURTHER, SOMA DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE, OR THE
RESULTS OF THE USE, OF THE PRODUCT OR WRITTEN MATERIALS IN TERMS OF CORRECT-
NESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOUR SERVICE PROVIDER MAY PROVIDE
FURTHER WARRANTY COVERAGE FOR YOU.
5. LIMITATION ON REMEDIES AND DAMAGES: SOMA SHALL NOT BE RESPONSIBLE OR LIABLE
UNDER ANY CIRCUMSTANCE WITH RESPECT TO ANY SUBJECT MATTER OF THIS ENDUSER
PRODUCT LICENSE AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHER THEORY: (A) FOR LOSS OR INACCURACY OF RECORDS OR DATA OR (EXCEPT FOR
RETURN OF AMOUNTS PAID TO SOMA THEREFOR) COST OF PROCUREMENT OF SUBSTITUTE
GOODS, SERVICES OR TECHNOLOGY, (B) FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF SAV-
INGS, (C) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, OR (D) FOR ANY MATTER
BEYOND THE REASONABLE CONTROL OF SOMA EVEN IF SOMA AND / OR ITS SUPPLIERS IS/
ARE INFORMED OF THEIR RESPONSIBILITY. SOME JURISDICTIONS DO NOT ALLOW FOR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
6. UPDATES TO SOFTWARE and TRANSMISSION OF PERSONAL DATA: You consent to receive
and employ updates to Software, without requiring further notice to you, that may occur from time
to time, as may be necessary, as determined at the sole discretion of SOMA and/or your service
provider, for the use of Product by you and for the efficient utilization of services as may be pur-
chased or subscribed to by you from your service provider. You also agree to the application of the
terms of this Agreement to any and all such updates. You accept and acknowledge that Software
shall be able to transmit such data as is authorized by your service provider in order to allow for the
utilization of services subscribed or purchased by you in order to allow for the billing of such ser-
vices or as may be necessary by law.
7. MISCELLANEOUS: This Agreement and the License provided by this Agreement are not assign-
able or transferable by you without the prior written consent of SOMA. Any attempt by you to do so

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shall be void and void this License. Any notice, report, approval or consent required or permitted
hereunder shall be in writing. If any provision of this Agreement shall be adjudged by any court of
competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to
the minimum extent necessary so this Agreement shall otherwise remain in full force and effect and
enforceable. This Agreement shall be construed pursuant to the laws of the United States of Amer-
ica and the State of California and without regard to conflicts of laws principles thereof. If success-
ful in any action to enforce this Agreement, SOMA shall be entitled to recover costs and expenses
including, without limitation, attorney's fees. The parties agree that a material breach of this Agree-
ment would cause irreparable injury to SOMA, or its suppliers, for which monetary damages would
be an adequate equitable relief and SOMA shall be entitled to any other remedies it may have avail-
able hereunder or at law. Both parties agree that this Agreement is the complete and exclusive
statement of mutual understanding of the parties and supersedes and cancels all previous written
and oral agreements and communications relating to the subject matter of this Agreement. BOTH
YOU AND SOMA AGREE AND ACKNOWLEDGE THAT SOMA RESERVES THE RIGHT TO AMEND
THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT FURTHER NOTICE TO YOU
OTHER THAN PROVIDING TO YOU THE AMENDED TERMS AND CONDITIONS OF THIS AGREE-
MENT. IF YOU DO NOT ACCEPT THE AMENDED TERMS AND CONDITIONS AS PROVIDED TO
YOU BY SOMA, THIS LICENSE SHALL TERMINATE IMMEDIATELY. ALL USE OF THE SOFTWARE
AND ANY SERVICES SUPPORTED BY THE PRODUCT AND SOFTWARE MAY CEASE OR BE
CAUSED TO BE CEASED WITHOUT ANY LIABILITY TO YOU BY SOMA AND YOU SHALL RETURN
ALL PRODUCT HARDWARE, MANUALS, DOCUMENTATION OF ANY KIND ACCOMPANYING
SOFTWARE TO THE PLACE WHERE YOU FIRST OBTAINED SUCH HARDWARE, MANUALS, DOC-
UMENTATION AND SOFTWARE

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Preface
Introduction
Troubleshooting
Installing the SOMAport
Connecting Multiple Computers
Conventions
This section describes the conventions used in this guide.
Measurement Conventions
Measurements in this guide are expressed according to the Systéme
International d’Unites standards for metric units and abbreviation.
Equivalent Imperial measurements (used in the United States) are
provided in parentheses, except when Imperial is the international
standard.
Bits and bytes are not abbreviated, though their prefixes are; for
example, "kbits" for kilobits, "Gbytes" for gigabytes.
Trademark Identification
The SOMAport™ subscriber device, a trademark of SOMA Networks
Inc., is referred to without notation in the rest of this document.
PREFACE

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Alerts Used in This Guide
WARNING: Where you see this symbol and the WARNING
heading, strictly follow the instructions to avoid personal
injury or damage to the product.
WARNING: Where you see this symbol and the WARNING
heading, strictly follow the instructions to avoid electric
shock.

PREFACE
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IMPORTANT SAFETY INSTRUCTIONS
For your safety and protection, read this entire guide before you
attempt to install the SOMAport. In particular, read this safety section
carefully. Keep this safety information where you can refer to it if
necessary.
Installation
Read Instructions
Read and follow all of the safety and operating instructions before
operating the SOMAport.
Retain Instructions
Retain the safety and operating instructions for future reference.
Follow Instructions
Follow all operating instructions.
Heed Warnings
Adhere to all warnings on the SOMAport and in the operating
instructions.
Ventilation
Slots and openings in the SOMAport housing provide ventilation,
ensure its reliable operation, and protect it from overheating.
WARNING: One milliampere of current flowing through your
body can kill you. Voltage as low as 15 volts can kill under the
right conditions. Treat energized equipment with respect.

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Do not place the SOMAport in a closed-off location such as a book-
case or rack unless there is proper ventilation.
Setup Orientation
Keep the SOMAport in an upright, vertical position. Placing the
SOMAport on its side or in other positions may interrupt its cooling and
cause the unit to overheat.
Operating Environment
Avoid placing the SOMAport in an environment of high temperature and
high humidity. In case of condensation found on the SOMAport, imme-
diately unplug the power cord from the power outlet.
Once the condensation disappears, re-insert the power plug into a
power outlet.
Power Sources
Use only the type of power source indicated on the label. If you are not
sure of the type of power supplied to your home, consult your product
dealer or local power company.
Power Supply Cord
The power supply cord is the disconnect device. Ensure that the
socket outlet is installed near the equipment and can be easily
accessed.
Telephone Line Cord
To reduce the risk of fire, use only No. 26 AWG or larger telephone line
cord.
WARNING: Do not block or cover these openings. The
openings prevent the SOMAport from overheating.
WARNING: The air from the top openings (holes) may be hot.
Do not touch the heated air as it may cause burning.

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Grounding or Polarization
The plug for the power cord on the SOMAport fits into the power outlet
only one way. If you are unable to insert the plug fully into the outlet,
contact your electrician to replace your outlet. To prevent electric
shock, do not use this plug with an extension cord or outlet unless you
can fully insert the blades without blade exposure. Do not defeat the
safety purpose of this plug.
Power Cord Protection
Route power-supply cords so that they are not likely to be walked on or
pinched by items placed upon or against them. Watch for wear in the
cord at the plug and socket.
Accessories
To avoid personal injury or damage to the SOMAport, do not place it on
an unstable cart, stand, tripod, bracket, or table.
Attachments
Do not use attachments with the SOMAport that have not been recom-
mended in this guide as they may cause hazards.
Water and Moisture
Do not use the SOMAport near water or moisture.

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Maintenance and Servicing
Cleaning
Unplug the SOMAport from the wall outlet before cleaning. Use a dry
cloth for cleaning. Do not use liquid or aerosol cleaners.
Servicing
Do not attempt to service the SOMAport yourself. Opening or removing
covers may expose you to dangerous voltage or other hazards and
may void the warranty. There are no user-serviceable parts inside.
Refer all servicing to qualified service personnel.
Conditions Requiring Service
Unplug the SOMAport from the wall outlet and refer servicing to quali-
fied service personnel under the following conditions:
The power supply or cord is damaged.
Liquid has been spilled on the SOMAport or it has been
exposed to water.
An object has fallen into the SOMAport.
The SOMAport does not function normally even though you
have adhered to the operating instructions and have made
adjustments to only those controls covered by the operating
instructions.
The SOMAport has been dropped and a change in
performance has occurred.
The SOMAport exhibits a distinct change in performance.

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REGULATORY NOTICES
FCC Part 15 Notice (Applicable to Use Within the U.S.A)
This equipment complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, you can try to correct the interference by:
Relocating the SOMAport
Increasing the distance between the SOMAport and the
device experiencing the interference
Connecting the equipment to an outlet on a circuit different
from that to which the SOMAport is connected
ATTENTION: Changes or modifications not expressly approved
by SOMA Networks for compliance could void the user’s authority
to operate the equipment.

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FCC Radio-Frequency Exposure Notice
This equipment should be used in such a manner that the potential for
human contact during normal operation is minimized. To avoid the
possibility of exceeding the FCC radio frequency exposure limits, this
equipment has to be installed and operated while maintaining a
minimum body to antenna distance of 20 cm.
Industry Canada Notice (Applicable to Use Within Canada)
This equipment complies with the limits for a Class B digital device and
conforms to Industry Canada standard ICES-003.
Avis de Conformité à la Réglementation
d’Industrie Canada
Cet appareil numérique de la classe B est conform à la norme
ICES-003 du Canada.

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Notice for European Community
Marking by the symbol
The SOMAport complies with the R&TTE Directive 1999/5/EC. Such
marking is indicative that this equipment meets or exceeds the
following technical standards:
Radio
ETSI EN 301 753 - Fixed Radio Systems; Multipoint
equipment and antennas; Generic harmonized standard for
multipoint digital fixed radio systems and antennas covering
the essential requirements under article 3.2 of the Directive
1999/5/EC
ETSI EN 301 489-1 - Electromagnetic compatibility and
Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and
services; Part 1: Common technical requirements
ETSI EN 301 489-4 - Electromagnetic compatibility and
Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and
services; Part 4: Specific conditions for fixed radio links and
ancillary equipment and services
EMC
EN 300 386 - Electromagnetic compatibility and Radio
spectrum Matters (ERM); Telecommunication network
equipment; ElectroMagnetic Compatibility (EMC)
requirements

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ETSI EN 55022:1998+A1:2000+A2:2003 (Class B) -
Information technology equipment. Radio disturbance
characteristics. Limits and methods of measurement
Safety
ETSI EN 60950-1:2001 - Information technology equipment-
Safety-Part1: General requirements
WEEE (Directive 2002/96/EC) Compliance
Your product is designed and manufactured with high quality materials
and components which can be recycled and reused.
This symbol means that electrical and electronic equipment, at their
end-of-life, should be disposed of separately from your household
waste. Please dispose of this equipment at your local community waste
collection/recycling centre. In the European Union there are separate
collection systems for used electrical and electronic products.
Please help us to conserve the environment we live in!