Sonance VISUAL EXPERIENCE Series Installation instructions

VISUAL EXPERIENCE SERIES
VX42 | VX46 | VX62 | VX66 | VX82 | VX86
VX42R | VX46R | VX62R | VX64R | VX66R | VX82R | VX86R
INSTALLATION AND SUPPORT MANUAL

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IMPORTANT PRODUCT FEATURE
VISUAL EXPERIENCE SPEAKERS
VX42 | VX46 | VX62 | VX66 | VX82 | VX86 |
VX42R | VX46R | VX62R | VX64R | VX66R |
VX82R | VX86R
TABLE OF CONTENTS
2 Box Contents
2 Introduction
2 Important Safety Information
2 Installation
5 Grille Painting
6 Technical Specications
12 Warranty
ROUND FRONT VIEW ROUND BACK VIEW
BOX CONTENTS
(1) Cutout Template/Quickstart Guide
(2) VX Model Speakers
(2) Paintable Grilles
INTRODUCTION
Thank you for selecting Sonance Visual Experience
Speakers. Sonance has over four decades of experience
in premium distributed audio. Please take the time
to carefully read through the manual and study the
illustrations. This extra time can lead to trouble-free
operation and continued musical enjoyment.
IMPORTANT: Read this section in its entirety before
attempting use of speaker.
IMPORTANT SAFETY INSTRUCTIONS
Always follow these basic safety precautions when using
your speakers to reduce the risk of re, electric shock,
and injury to prople or objects.
1. Read all the safety and operating instructions before
operating the speaker and retain them for future
reference.
2. Adhere to all warnings and precautions listed on the
speaker and in the operating instructions.
3. Follow all operating instructions.
INSTALLATION
1. Determine the location for the speaker.
2. Perform an obstruction survey to be certain that
there are no studs, conduit, pipes, heating ducts,
pocket doors, or air returns in the wall cavity that will
interfere with the speaker.
3. Position the included cutout template where the
speaker is to be located and pencil an outline on the
wall or ceiling. If you are unsure about obstructions,
drill a small hole in the center of the outline and
insert a coat hanger wire into the hole to feel-around
for possible obstructions.
4. Cut the mounting hole using tools appropriate for
the construction, and run the speaker wires from the
mounting hole to the amplier location.
IMPORTANT: Consult local building codes before
running speaker wires through walls.
Figure 1: Latch in the LOCKED Position
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Sonance Visual Experience speakers can be installed
using a one-stage or two-stage installation process
thanks to the innovative Flex Frame mounting system.
Read through the installation steps for each to help
decide which process works best for you, then follow the
appropriate steps to install your VX product.
ONE-STAGE INSTALLATION
1. Leave the Sonance VX speaker module Flex Frame
latches in the LOCKED position as supplied out
of the box. This will ensure that your VX speaker
remains a single piece for the one-stage installation
process (see Figure 1).
RECTANGLE
FRONT VIEW
RECTANGLE
BACK VIEW

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Figure 3: Roto-Lock Toggle Feet Retracted
INSTALLING INTO THICKER SURFACES
The Sonance Roto-Lock system can accommodate
material thicknesses up to 1.5” (38mm) out of the box.
For deeper substrates that are up to 2.125” (54mm) thick,
remove the tip of the Roto-Lock toggles before inserting
the speaker into the cutout opening (see Figure 4).
7. Insert the speaker into the mounting hole and
tighten the four screws on the front of the speaker
bafe (see Figure 5).
4. The speaker’s positive post is labeled with a red dot;
the negative post is labeled with a black dot.
5. After making all connections, double-check that you
connected amplier “+” to speaker “+” and amplier “–”
to speaker “–”.
Sonance Visual Experience Series Speakers feature an
exclusive integral RotoLock®mounting system for quick
mounting directly into existing walls and ceilings.
6. Make sure all the Roto-Lock toggle feet are retracted
so that the speaker can t within the mounting hole
(see Figure 3).
8. The Roto-Lock clamps will automatically rotate into
position and begin clamping the speaker.
Figure 5: Tightening the Roto-Lock Screws
Figure 4: Remove Roto-Lock Toggles Before Inserting
Speaker into Cutout Opening of Thick Surfaces
IMPORTANT: Always use low-torque settings when
using a screw gun and go very slowly; never over
tighten.
IMPORTANT: Adjusting the tension of the Roto-Lock
Clamps to help the speaker sit at with the surface will
help ensure proper grille contact all the way around
the speaker.
TWO-STAGE INSTALLATION
Sonance Visual Experience speaker models can be
installed leveraging a unique two-stage process which
allows the installer to separate the speaker frame from
the speaker module to easily hold, wire, and secure
the frame to the installation surface (see Figure 6). This
feature makes it simple to pre-wire with maximum
visibility and maneuverability without risk of dropping
the speaker while on a ladder.
Figure 2: Connection Terminals
2. Strip 1/4” – 1/2” (6mm – 13mm) of insulation from each
speaker lead. Twist the strands or tin the exposed
wire with solder to ensure that there are no stray
strands.
IMPORTANT: Stray strands that touch each other can
cause a short-circuit that can damage the amplier.
3. The speaker’s connector posts are spring-loaded.
Push the top of each connector post down to open
the connector and insert the exposed wires into the
holes in the posts (see Figure 2).
Figure 6: Speaker Frame and Module Diagram
1. Use thumb pressure to rotate the VX speaker module
Flex Frame latch into the UNLOCKED position.

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3. Reserve the speaker module in a safe place for step 8.
4. Secure the speaker wires to the speaker frame using
the spring loaded connector posts (see Figure 8).
Figure 7: Remove Speaker Module from Frame
5. The speaker’s connector posts are spring-loaded.
Push the top of each connector post down to open
the connector and insert the exposed wires into the
holes in the posts.
6. The speaker’s positive post is labeled with a red dot;
the negative post is labeled with a black dot.
7. Install the wired VX speaker frame into the cutout
in the installation surface. Make sure all Roto-Lock
toggle feet are retracted so that they are tucked
within the mounting hole’s borders and then insert
the speaker frame into the hole (see Figure 9).
Figure 8: Secure Speaker Wires
8. Tighten the four screws on the front bafe to clamp
the Roto-Lock toggle feet into position, securing the
speaker frame to the surface (see Figure 10).
Figure 9: Inserting Speaker Frame
IMPORTANT: Always use low-torque settings when
using a screw gun and go very slowly; never over
tighten.
9. Use thumb pressure to rotate the VX speaker module
Flex Frame latch into the middle HOLD position (see
Figure 11).
Figure 10: Securing the Frame
11. Press rmly to snap the speaker into the frame.
Once you hear the “click,” the speaker will be secure.
Carefully remove your hand to ensure the speaker is
locked into place.
Figure 12: Aligning the Speaker Frame
2. Remove the speaker module from the frame (see
Figure 7).
Figure 11: Move Latch to Middle HOLD Position
10. Firmly and uidly snap the VX speaker module into
the installed VX speaker frame. Line up the bright
blue alignment n of the speaker module with the
matching blue alignment notch on the speaker
frame (see Figure 12).

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12. Use thumb pressure to rotate the VX speaker module
Flex Frame latch into the LOCKED position (see
Figure 13).
Figure 13: Latch in LOCKED Position
13. The VX grille is held in place by several small,
powerful magnets on the speaker frame. Place the
grille against the speaker and the magnets will hold
it rmly in place. When properly installed, the grille
ange should make contact with the surface all the
way around the speaker.
PAINTING THE GRILLES
Sonance Visual Experience Series speaker grilles
completely cover the exposed speaker frame, so only the
grilles (not the speakers themselves) require painting.
1. Remove and save the scrim cloth from the back of
the grille.
2. Prime the grille with a metal primer/bonder in
a spray can. Carefully follow the manufacturerʼs
directions on the can.
3. We recommend using water-based latex paint on
the grilles. Thin the paint with a proper thinning
agent to a ratio of 1:1 paint-to-thinner, and strain it
through a standard mesh strainer to remove any
lumps.
4. Use a small touch-up gun or cap-spray gun with a #3
tip for painting.
•Set the nozzle with a medium to wide fan.
•Set the pressure regulator to 60psi.
•Lightly spray the front of the grille in three
quick strokes from approximately 10” away.
• Let the paint set for a minute, then turn the
grille 90º and lightly spray the grille again in
three quick strokes.
•Repeat this step until all four sides of the
grille have been evenly painted.
5. While the paint is still wet, inspect the grille and
make sure that excess paint has not collected
underneath the grille frame, and that none of the
grille perforations are lled with paint. If any are,
use compressed air to blow the paint out of the
perforations.
IMPORTANT: If you nd any grille perforations that
are plugged with paint after the paint has dried, use a
straight pin or sewing needle to carefully remove the
paint.
6. Optional step. Reattach the scrim cloth to the back
of the grille. Once the paint has dried, you may need
to use an extremely light single pass coating of 3M
Super 76 spray adhesive.
7. Once the paint has thoroughly dried, mount the
grille on the speaker.

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VX42
Tweeter 0.75” (19mm) cloth dome, Ferrouid-cooled, acoustic back chamber
Woofer 4.5” (114mm) textured polypropylene cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 60Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 70 watts maximum
Sensitivity 89dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Micro Trim Grille (WxH) 5.47” x 8.8” (139.1mm x 223.6mm)
Trimless Grille (WxH) 5.13” x 8.46” (130.2mm x 214.8mm)
Speaker Mounting Depth (D) 3.28” (83.2mm)
Mounting Depth + Retrot Encl. 3.84” (97.6mm)
Cut-Out Dims (WxH) 4.625” x 8” (117mm x 203mm)
Shipping Weight 6 lbs. (2.8kg)
TECHNICAL SPECIFICATIONS - 4 INCH RECTANGLE
VX46
Tweeter 0.75” (19mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 4.5” (114mm) Kevlar/Nomex cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 58Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 80 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Micro Trim Grille (WxH) 5.47” x 8.8” (139.1mm x 223.6mm)
Trimless Grille (WxH) 5.13” x 8.46” (130.2mm x 214.8mm)
Speaker Mounting Depth (D) 3.28” (83.2mm)
Mounting Depth + Retrot Encl. 3.84” (97.6mm)
Cut-Out Dims (WxH) 4.625” x 8” (117mm x 203mm)
Shipping Weight 6 lbs. (2.8kg)

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VX42R
Tweeter 0.75” (19mm) cloth dome, Ferrouid-cooled, acoustic back chamber
Woofer 4.5” (114mm) textured polypropylene cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivot Coincident Woofer + Tweeter Pivoting
Frequency Response 60Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 70 watts maximum
Sensitivity 89dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 3 x RotoLock® Clamps
Round Micro Trim Grille (Dia) 6.77” (171.8mm)
Round Trimless Grille (Dia) 6.42” (163mm)
Square Micro Trim Grill (WxH) 6.77” x 6.77” (171.8mm x 171.8mm)
Square Trimless Grille (WxH) 6.42” x 6.42” (163mm x 163mm)
Speaker Mounting Depth (D) 4.53” (115mm)
Mounting Depth + Retrot Encl. 5.75” (146.1mm)
Cut-Out Dims (Dia) 5.875” (149mm)
Shipping Weight 6 lbs. (2.8kg)
TECHNICAL SPECIFICATIONS - 4 INCH ROUND
VX46R
Tweeter 0.75” (19mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 4.5” (114mm) Kevlar/Nomex cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivot Coincident Woofer + Tweeter Pivoting
Frequency Response 58Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 80 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 3 x RotoLock® Clamps
Round Micro Trim Grille (Dia) 6.77” (171.8mm)
Round Trimless Grille (Dia) 6.42” (163mm)
Square Micro Trim Grill (WxH) 6.77” x 6.77” (171.8mm x 171.8mm)
Square Trimless Grille (WxH) 6.42” x 6.42” (163mm x 163mm)
Speaker Mounting Depth (D) 4.61” (117.1mm)
Mounting Depth + Retrot Encl. 5.75” (146.1mm)
Cut-Out Dims (Dia) 5.875” (149mm)
Shipping Weight 6 lbs. (2.8kg)

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VX62
Tweeter 1” (25mm) cloth dome, Ferrouid-cooled, acoustic back chamber
Woofer 6.5” (165mm) textured polypropylene cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 45Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 125 watts maximum
Sensitivity 89dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Micro Trim Grille (WxH) 8.23” x 12.12” (208.9mm x 307.7mm)
Trimless Grille (WxH) 7.88” x 11.77” (200.1mm x 298.9mm)
Speaker Mounting Depth (D) 3.48” (88.3mm)
Mounting Depth + Retrot Encl. 3.84” (97.6mm)
Cut-Out Dims (WxH) 6.9375” x 10.75” (176mm x 273mm)
Shipping Weight 9 lbs. (4.1kg)
TECHNICAL SPECIFICATIONS - 6 INCH RECTANGLE
VX66
Tweeter 1” (25mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 6.5” (165mm) Kevlar/Nomex cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 43Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 140 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Micro Trim Grille (WxH) 8.23” x 12.12” (208.9mm x 307.7mm)
Trimless Grille (WxH) 7.88” x 11.77” (200.1mm x 298.9mm)
Speaker Mounting Depth (D) 3.48” (88.3mm)
Mounting Depth + Retrot Encl. 3.84” (97.6mm)
Cut-Out Dims (WxH) 6.9375” x 10.75” (176mm x 273mm)
Shipping Weight 10 lbs. (4.5kg)

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VX62R
Tweeter 1” (25mm) cloth dome, Ferrouid-cooled, acoustic back chamber
Woofer 6.5” (165mm) textured polypropylene cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivoting Coincident Woofer + Tweeter Pivoting
Frequency Response 45Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 125 watts maximum
Sensitivity 89dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
TECHNICAL SPECIFICATIONS - 6 INCH ROUND
VX64R
Tweeter 1” (25mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 6.5” (165mm) textured polypropylene cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivoting Coincident Woofer + Tweeter Pivoting
Frequency Response 45Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 125 watts maximum
Sensitivity 89dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
VX66R
Tweeter 1” (25mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 6.5” (165mm) Kevlar/ Nomex cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivoting Coincident Woofer + Tweeter Pivoting
Frequency Response 43Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 140 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
SHARED DIMENSIONS
Round Micro Trim Grille (Dia): 9.62” (244.4mm)
Round Trimless Grille (Dia): 9.28” (235.6mm)
Square Micro Trim Grill (WxH): 9.62” x 9.62” (244.4mm x 244.4mm)
Square Trimless Grille (WxH): 9.28” x 9.28” (235.6mm x 235.6mm)
Speaker Mounting Depth (D): 4.92” (125mm)
Mounting Depth + Retrot Encl.: 5.75” (146.1mm)
Cut-Out Dims (Dia): 8.25” (210mm)
Shipping Weight: 9 lbs. (4.1kg)

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VX82
Tweeter 1.2” (30mm) cloth dome, Ferrouid-cooled, acoustic back chamber
Woofer 8” (203mm) textured polypropylene cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 38Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 125 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 6 x RotoLock® Clamps
Micro Trim Grille (WxH) 9.72” x 15.87” (246.8mm x 403.1mm)
Trimless Grille (WxH) 9.37” x 15.52” (238.0mm x 394.3mm)
Speaker Mounting Depth (D) 3.64” (92.4mm)
Mounting Depth + Retrot Encl. 3.86” (98.1mm)
Cut-Out Dims (WxH) 8.5” x 14.5” (216mm x 368mm)
Shipping Weight 20 lbs. (9kg)
TECHNICAL SPECIFICATIONS - 8 INCH RECTANGLE
VX86
Tweeter 1.2” (30mm) ceramic dome, Ferrouid-cooled, acoustic back chamber
Woofer 8” (203mm) Kevlar/Nomex cone, rubber surround
Dispersion Technology Sinusoidal textured waveguide
Frequency Response 34Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 150 watts maximum
Sensitivity 91dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 6 x RotoLock® Clamps
Micro Trim Grille (WxH) 9.72” x 15.87” (246.8mm x 403.1mm)
Trimless Grille (WxH) 9.37” x 15.52” (238.0mm x 394.3mm)
Speaker Mounting Depth (D) 3.64” (92.4mm)
Mounting Depth + Retrot Encl. 3.86” (98.1mm)
Cut-Out Dims (WxH) 8.5” x 14.5” (216mm x 368mm)
Shipping Weight 20 lbs. (9kg)

11
VX82R
Tweeter 1.2” (30mm) cloth dome, acoustic back chamber, Ferrouid-cooled
Woofer 8” (203mm) textured polypropylene cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivot Coincident Woofer + Tweeter Pivoting
Frequency Response 38Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 125 watts maximum
Sensitivity 90dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Round Micro Trim Grille (Dia) 11.52” (292.6mm)
Round Trimless Grille (Dia) 11.17” (283.8mm)
Square Micro Trim Grill (WxH) 11.52” x 11.52” (292.6mm x 292.6mm)
Square Trimless Grille (WxH) 11.17” x 11.17” (283.8mm x 283.8mm)
Speaker Mounting Depth (D) 5.51” (140mm)
Mounting Depth + Retrot Encl. 6.52” (165.6mm)
Cut-Out Dims (Dia) 10.125” (257mm)
Shipping Weight 20 lbs. (9kg)
TECHNICAL SPECIFICATIONS - 8 INCH ROUND
VX86R
Tweeter 1.2” (30mm) ceramic dome, acoustic back chamber, Ferrouid-cooled
Woofer 8” (203mm) Kevlar/Nomex cone, rubber surround, pivoting
Dispersion Technology Sinusoidal textured waveguide
Speaker Pivot Coincident Woofer + Tweeter Pivoting
Frequency Response 34Hz - 20kHz +/-3dB
Impedance 8 ohms nominal; 6 ohms minimum
Power Handling 5 watts minimum; 150 watts maximum
Sensitivity 91dB SPL (2.83V/1 meter)
Mounting Technology Flex Frame 1 or 2-stage, 4 x RotoLock® Clamps
Round Micro Trim Grille (Dia) 11.52” (292.6mm)
Round Trimless Grille (Dia) 11.17” (283.8mm)
Square Micro Trim Grill (WxH) 11.52” x 11.52” (292.6mm x 292.6mm)
Square Trimless Grille (WxH) 11.17” x 11.17” (283.8mm x 283.8mm)
Speaker Mounting Depth (D) 5.51” (140mm)
Mounting Depth + Retrot Encl. 6.52” (165.6mm)
Cut-Out Dims (Dia) 10.125” (257mm)
Shipping Weight 20 lbs. (9kg)

12
©2024 Sonance. All rights reserved. Sonance is a registered trademarks of Dana Innovations. Due to continuous product improvement, all features and
specications are subject to change without notice. For the latest Sonance product specication information visit our website: www.sonance.com
SONANCE • 991 Calle Amanecer • San Clemente, CA 92673 USA • PHONE: [phone] • FAX: [phone] • Technical Support: [phone]
01.18.2024
LIMITED LIFETIME WARRANTY
Sonance warrants to the rst end-user purchaser that this Sonance-brand product (“Product”), when purchased from an authorized
Sonance Dealer/Distributor, will be free from defective workmanship and materials for the life of the Product, except for the grille,
which is warranted for ve (5) years. Sonance will at its option and expense either repair the defect or replace the Product with a new or
remanufactured Product or a reasonable equivalent.
EXCLUSIONS: TO THE EXTENT PERMITTED BY LAW, THE WARRANTY SET FORTH ABOVE IS IN LIEU OF, AND EXCLUSIVE OF, ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, AND IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY SONANCE. ALL OTHER EXPRESS
AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS FOR USE,
AND IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED. No one is authorized to make or
modify any warranties on behalf of Sonance.
The warranty stated above is the sole and exclusive remedy and Sonance’s performance shall constitute full and nal satisfaction of all
obligations, liabilities and claims with respect to the Product.
IN ANY EVENT, SONANCE SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, ECONOMIC, PROPERTY, BODILY INJURY, OR
PERSONAL INJURY DAMAGES ARISING FROM THE PRODUCT, ANY BREACH OF THIS WARRANTY OR OTHERWISE.
This warranty statement gives you specic legal rights, and you may have other rights which vary from state to state. Some states do not
allow the exclusion of implied warranties or limitations of remedies, so the above exclusions and limitations may not apply. If your state
does not allow disclaimer of implied warranties, the duration of such implied warranties is limited to period of Sonance’s express warranty.
Your Product Model and Description: Sonance Visual Experience Round Speakers & Square Adapters.
Additional Limitations and Exclusions from Warranty Coverage: The warranty described above is non-transferable, applies only to the
initial installation of the Product, does not include installation of any repaired or replaced Product, does not include damage to allied or
associated equipment which may result for any reason from use with this Product, and does not include labor or parts caused by accident,
disaster, negligence, improper installation, misuse (e.g. overdriving the amplier or speaker, excessive heat or cold or humidity, outdoor
installation), or from service or repair which has not been authorized by Sonance.
Obtaining Authorized Service: To qualify for the warranty, you must contact your authorized Sonance Dealer/Installer or call Sonance
Customer Service at [phone], must obtain a return merchandise number (RMA), and must deliver the Product to Sonance shipping
prepaid during the warranty period, together with the original sales receipt, or invoice or other satisfactory proof of purchase.
In order to initiate a warranty claim:
1. Contact Sonance Technical Support with a description of the fault, the amplier’s serial number and the date of purchase from an
authorized Sonance dealer at: [e-mail]
2. Sonance Technical Support will follow-up and may request additional troubleshooting.
3. Once a determination has been made on the fault, Sonance Customer Service will follow-up by email. Please have a scanned copy of
your Sonance Visual Experience Speaker sales invoice ready to send upon request to document the speaker’s warranty status.
4. Sonance Customer Service will provide an RMA number to be included on the shipping label of the packaging. Please send the
speaker back in its original factory carton, which has been specically designed to protect the speaker during transit.
Contact us at: https://www.sonance.com/company/contact