Sonomax EERS Assembly instructions

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Fitting Guide
English

1
Table of Contents
This Box Includes........................................................... 2
Animator Introduction ..................................................... 4
Step 1: Activation and Position........................................... 6
Step 2: Start the Shaping Process....................................... 8
Step 3: Remove and Assemble ..........................................10
Make Sure to Review with Customer...................................12

2
Make sure the box
includes the following:
SonoFit™Fitting System:
Preloaded with 1 set
of Earphones
Fitting Guide
OK!
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R
L
User Manual
OK!
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A
BCD E
9
1
2
3
4
5
7
6
8

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SonoFit™Fitting System
Right Activation Switch
Right Start Tab
Post
Connector
(Right=Red, Left=Blue)
Retainer Ring
Earpiece
Wires
Ear loop
Adjustable Band
1 Tube of Water Based
Fitting Lubricant
2 Earphone Faceplates
1 Carrying Pouch
1 User Manual and
1 Fitting Guide
1
2
3
4
5
6
7
8
9
Note to Animator: Please do not handle the
activation switches and start tabs before you
are ready to start a fitting.
Please do not unnecessarily handle the
earpieces before they are shaped.
A B
C
D
E

4
This is a very user-friendly system. Your role as animator is to guide
the customer through the fitting process to ensure a perfect fit.
The different components of this fitting system are time sensitive, so
once you activate the customer’s product you will need to go through
the 3 steps right away.
This will take less than 10 minutes to complete.
Communicating to the Consumer
The following icon below indicates information you must
communicate to the customer as they are important
instructions and tips for a successful mold.
Important customer communication
Animator Introduction
Note to Animator: If you would prefer to watch a video of the
fitting experience, or speak directly with a SonoFit™trainer,
visit www.sculptedeers.com for online Animator Fit Video
Guide, or contact 1-888-921-EERS (3377)

5
•To ensure a smooth and timely process, please be sure
the customer’s ears are easily accessed before you begin.
•All hats, baseball caps, headbands, etc. should be
removed before starting the fitting process.
•The customer should tuck their hair behind their ears.
•It is okay for the customer to keep their eyeglasses on.
Before you Begin
You are now ready to
begin the fitting process.

6
Evenly spread a small amount of fitting
lubricant on both earpieces. Make sure to
avoid the soundbore.
Note: Precise amount of lubricant is not critical, just
be sure to spread lubricant all around the earpiece,
except for the soundbore.
To activate the Fit System, flip activation
switches at the top on both left and right sides,
marked 1 , in direction of arrows shown (from
back to front.)
IMPORTANT: THE PRODUCT IS NOW ACTIVATED
AND TIME SENSITIVE.
Slide open adjustable band of fitting
system to fit head size of the customer,
pass it to them and communicate:
“Check proper left and right orientation.
Then, slip earpieces fully into the
center of your ear canal and tuck
earloop behind your ear.”
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3
Step 1
Activation + Position

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5
Tell Customer:
“Please focus on a point straight in front
of you and keep your head straight.”
Orient the fitting system so it sits vertically
centered on the head. Adjust fitting system
as needed to ensure a comfortable fit.
Ask customer:
“Do the earpieces feel deeply inserted
and centered?”
“Are they comfortable?”
Note: The customer knows their ears the
best. If they are not sure the earpieces feel
centered, let them gently wiggle the earpieces
(up and down, side to side) to adjust.
DO NOT proceed until they are comfortable.
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OK!
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8
This step will take 4 minutes.
You will need a timer ready.
Tell customer:
“Flipping the start tab will make a click sound.”
“You may feel expansion in your ears for the
first 30-45 seconds.”
“It may feel strange at first but not to worry as
it is perfectly normal.”
“You may hear the system working with a little
‘ping’ sound. This is normal.”
“Do not talk or move your jaw. If you are chewing
gum, please dispose of it now.”
“Keep your mouth slightly open and neutral.”
“Abrupt movement may affect the quality of the fit.
It is very important to stay still, but stay relaxed
and just breathe normally.”
(continue...)
1
2
Step 2
Start the Shaping Process

9
Tell customer (continued):
“During these next 4 minutes, you can read
the ‘Get To Know More About Your sculpted
eers™’ on page 11 in the User Manual.”
If a monitor with video is playing,
tell the customer...
“You can also watch the user experience
video while you are being fitted.”
Now you’re ready to start the
shaping process.
BE SURE to hold the side-arm of the fitting
system stable (so as not to decenter fitting
system) when flipping the number 2start
tab upwards in one quick motion. Repeat on
the other side.
Note: If you think the fitting system may have moved
out of position before you flipped the start tab, simply
readjust before flipping the start tab.
Start the timer for 4 min.
Click
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4MIN
3
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4

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Communicate to customer:
- The 4 minutes are up and to carefully
remove the fitting system.
- Show customer the unique shape of their
earbud and tell them that everyone’s are
different, like fingerprints.
- Ear canals are unique, so it is not
unusual for the left and right earpieces
to look different—this is normal.
Grasp the earbuds by the connector wiggle
it off the post
Next, grab the earbud by the retainer ring
and pull the connector straight out to
separate from the retainer ring.
Note: If silicone tails remain on the earbud—easily
remove by pulling them until they snap off.
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3
1
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1
Step 3
Remove & Assemble
This part of the
earbud will be
color coded.

11
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Pair the appropriate faceplate with
the matching earbud. Red is right,
Blue is left. Make sure to line up the
corresponding colors on the inside of the
faceplate with the inside of the earbud.
Then simply snap-fit the faceplate to the
retainer ring of the earbud, and press all
the way around to ensure a tight seal.
The fitting process is now complete.
Explain and demonstrate:
How to wear and take care of their
earphones, by showing how you
use yours.
4+5
6
4
5This part of the
earbud will be
color coded.

12
This information can be found in the
User’s Manual.
1. How to wear and remove earphones
2. Care and Maintenance
3. Warning
4. Warranty
5. Frequently Asked Questions
Make sure to review the
following with customer:

Sonomax Technologies Inc.,
8375 Mayrand St.,
Montréal, Québec H4P 2E2
Canada
1-888-921-EERS (3377)
www.sonomax.com
www.sculptedeers.com
©2011 Sonomax Technologies Inc. All rights reserved.
U.S. Patents 6,754,357; 6,339,648; 7,418,105; 7,864,972.
“Sonomax®”, “sculpted eers™”, “eers™”, and “SonoFit™” are either
trademarks or registered trademarks of Sonomax Technologies Inc.
in Canada and the U.S.A.
Made in Canada.