Sony Handycam HDR-CX330E Reference guide

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Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Use this Help Guide when you have any questions on how to use your product.
Before use
Getting started
Recording
Playback
Saving images with an external device
Help Guide
How to Use

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Using the Wi-Fi function
Menu operations
Charging time/recording time of movies/number of recordable photos
Additional information
Troubleshooting
Self-diagnosis display/Warning indicators
Warning messages
How to Use
Troubleshooting
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Troubleshooting
List of Topics

Table Of Contents
Digital HD Video Camera Recorder i
Before use 1
Model Information 27
Model Information 94
Parts and controls 28
Parts and controls (front/top) 96
Parts and controls (LCD monitor) 97
Parts and controls (side) 98
Parts and controls (back/bottom) 99
Screen indicators 29
Screen indicators 101
How to operate 30
Selecting items on the LCD monitor 103
Getting started 2
Checking the supplied items 31
Supplied items 104
Power source preparations 32
Attaching the battery pack 105
Charging the battery pack using the AC Adaptor 107
Charging the battery pack using your computer 109
Turning the power on 111
Using this product supplying power from a wall outlet (wall socket) 112
Initial setup 33
Setting the language, date and time 113
Adjusting the angle of the LCD monitor for easier viewing 115
Displaying items on the LCD monitor 116
Preparing a memory card 34
Inserting a memory card 117
Types of memory card you can use with this product 119
Recording 3
Recording movies/photos 35
Recording movies 120
Shooting photos 122
Useful functions for recording 36
Zooming 124
Capturing photos during movie recording (Dual Capture) 126
TOC-1

Recording in mirror mode 127
Intelligent Auto 128
Playback 4
Playing images using Event View 37
Playing movies and photos from the Event View screen 129
Screen display on the Event View screen 131
Playing images using Highlight Playback 38
Playing back a short movie (Highlight Playback) 133
Changing the settings for Highlight Playback 135
Saving Highlight Playback (Scenario Save) 137
Playing back a saved scenario 138
Playing MP4 movies (HD movie) (switching the movie format) 39
Playing MP4 movies (HD movie) (switching the movie format) 139
Editing images from the playback screen 40
Notes on editing 140
Deleting the selected images 141
Deleting by date 143
Dividing a movie 144
Capturing a photo from a movie (models with the internal memory or models
with the USB IN/OUT jacks) 145
Viewing trajectory of a moving object (Motion Shot Video) 146
Using the built-in projector 41
Notes on using the projector (models with the projector) 147
Using the built-in projector (models with the projector) 148
Using the projector for your computer or smartphone (models with the
projector) 150
Playing images on a high definition TV 42
Connecting this product to a high definition TV 152
Using BRAVIA Sync 153
On Photo TV HD 154
On the HDMI cable 155
Playing images on a non-high-definition TV 43
Connecting this product to a non-high-definition TV 156
Saving images with an external device 5
Using the PlayMemories Home software 44
Using the PlayMemories Home software 158
Checking the computer system 159
Installing the PlayMemories Home software in your computer 160
TOC-2

Disconnecting this product from the computer 162
About the dedicated software for this product 163
Creating a Blu-ray disc 164
Saving images on an external media device 45
Notes on use of the external media 165
Saving images on an external media device 167
Saving the desired images in this product to the external media device 169
Playing back images in the external media device on this product 171
Deleting images in the external media device 173
Creating a disc with a recorder 46
Creating a disc with a recorder 174
Using the Wi-Fi function 6
What you can do with the Wi-Fi function 47
What you can do with the Wi-Fi function 176
Controlling via a smartphone 48
Using your smartphone or tablet as a wireless remote commander 178
Using your smartphone or tablet as a wireless remote commander using the
NFC function (NFC one-touch remote) 180
Transferring images to a smartphone 49
Transferring movies (MP4) and photos to your smartphone or tablet 182
Transferring movies (MP4) and photos to your smartphone or tablet using the
NFC function (NFC one-touch sharing) 184
Transferring images to a computer 50
Send to Computer 187
Transferring images to a TV 51
Playing images on a TV (View on TV) 189
Connecting a smartphone 52
Connecting to an Android smartphone or tablet 191
Connecting to an iPhone or iPad 193
Connecting to an NFC-enabled smartphone or tablet 195
Installing PlayMemories Mobile 53
About the PlayMemories Mobile software 197
Menu operations 7
Using menu items 54
Setting up menu items 198
How to use the keyboard 199
Shooting Mode 55
Movie 201
TOC-3

Photo 202
Camera/Mic 56
White Balance 203
Exposure 205
Focus 206
Low Lux 207
Scene Selection 208
Picture Effect 210
Fader 212
Self-Timer 213
SteadyShot (Movie) 214
SteadyShot (Photo) 216
Digital Zoom 217
Conversion Lens 218
Auto Back Light 219
Face Detection 220
Smile Shutter 221
Smile Sensitivity 222
Blt-in Zoom Mic 223
Wind Noise Reduct. 224
Micref Level 225
Ctrl with Smartphone 226
My Button 227
Grid Line 228
Display Setting 229
Image Quality/Size 59
REC Mode 230
Frame Rate 232
Dual Video REC 233
Image Size 234
Playback Function 60
Event View 235
Scenario 236
Edit/Copy 61
Send to Smartphone 237
View on TV 238
Send to Computer 239
Delete 240
TOC-4

Protect 241
Copy 242
Direct Copy 244
Setup 62
Media Select (HDR-PJ340/PJ340E/PJ350/PJ350E) 245
Media Info 246
Format 247
Empty (HDR-PJ340/PJ340E/PJ350/PJ350E) 248
Repair Img. DB F. 249
File Number 250
Data Code 251
Volume 253
Motion Interval ADJ 254
Download Music (HDR-CX330/PJ340/PJ350) 255
Empty Music (HDR-CX330/PJ340/PJ350) 256
WPS Push 257
Access point settings 258
Edit Device Name 260
Disp MAC Address 261
SSID/PW Reset 262
Network Info Reset 263
TV Type 264
HDMI Resolution 265
CTRL FOR HDMI 266
USB Connect 267
USB Connect Setting 268
USB Power Supply 269
USB LUN Setting 270
Beep 271
Monitor Brightness 272
Airplane Mode 273
Language Setting 274
Battery Info 275
Power Save 276
Initialize 277
Demo Mode 278
Date & Time Setting 279
Area Setting 280
TOC-5

Charging time/recording time of movies/number of recordable photos 8
Check the charging time 66
Charging time 281
Expected recording and playback times for individual batteries 67
Expected recording time with each battery pack 282
Expected playback time with each battery pack 283
Expected movie recording time and number of recordable photos for the
internal memory 68
Notes on recording movies 284
Expected recording time of movies 285
Expected number of recordable photos 287
Expected movie recording time and number of recordable photos for memory
cards 69
Notes on recording movies 284
Expected recording time of movies 288
Expected number of recordable photos 290
Bit-rate for each recording mode 70
Bit-rate and recording pixels 291
Pixels recorded at each image size of photos 71
Recording pixels and aspect ratio 292
Additional information 9
Precautions 72
About the AVCHD format 293
About the memory card 294
About the InfoLITHIUM battery pack 296
Handling of this product 73
On use and care 298
On connecting to a computer or accessory etc. 301
Notes on optional accessories 302
On moisture condensation 303
Notes on disposal/transfer the ownership of this product (models equipped
with the internal memory) 304
Maintenance 74
On handling the LCD monitor 305
To clean the casing and the projector lens surface (models with the projector)
306
About care and storage of the lens 307
Using this product abroad 75
TOC-6

Using this product abroad 308
World time difference 310
Trademarks 76
On trademarks 312
License 77
Notes on the License 314
Zoom magnifications 78
Zoom magnifications 316
Troubleshooting 10
If you have problems 79
If you have problems 317
Overall operations 80
The power does not turn on. 318
This product does not operate even when the power is set to on. 319
The menu settings have been changed automatically. 320
This product gets warm. 321
A rattling noise is heard when this product is shaken. 322
Intelligent Auto is canceled. 323
Batteries/power sources 81
The power abruptly turns off. 325
The POWER/CHG (charge) lamp does not light while the battery pack is
being charged. 326
The POWER/CHG (charge) lamp flashes while the battery pack is being
charged. 327
The remaining battery power is not displayed correctly. 328
The battery pack is quickly discharged. 329
Monitor 82
Menu items are grayed out. 330
The buttons do not appear on the LCD monitor. 331
The buttons on the LCD monitor quickly disappear. 332
There are dots in the shape of a grid on the monitor. 333
The backlight of the LCD monitor turns off if you do not attempt to operate this
product for a while. 334
Memory card 83
Operations using the memory card cannot be performed. 335
Images stored on the memory card cannot be deleted. 336
The data file name is not indicated correctly or flashes. 337
Images cannot be played back or the memory card is not recognized. 338
TOC-7

Recording 84
Pressing START/STOP or PHOTO does not record images. 339
Photos cannot be recorded. 340
The access lamp remains lit or flashing even if recording has stopped. 341
The imaging field looks different. 342
The actual recording time for movies is less than the expected recording time
of the recording media. 343
This product stops recording. 344
There is a slight time lag between the moment when START/STOP is pressed
and the actual movie recording starts or stops. 345
The auto focus does not function. 346
SteadyShot does not function. 347
Images cannot be recorded or played back correctly. 348
The subjects passing across this product very fast appear crooked. 349
Horizontal stripes appear on the images. 350
[Monitor Brightness] cannot be set. 351
Photos are recorded automatically. 352
Playback 86
Images cannot be played back. 353
Photos cannot be played back. 354
The movie freezes. 355
An icon appears on a thumbnail. 356
No sound or only a quiet sound is heard during playback. 357
Wi-Fi 87
The wireless access point you want to connect to does not appear. 358
[WPS Push] does not work. 359
[Ctrl with Smartphone], [Send to Smartphone], [Send to Computer] or [View
on TV] terminates prematurely. 360
Cannot transfer movies to your smartphone. 361
The shooting screen does not display smoothly. The connection is cut off.
362
The NFC connection does not work. 363
Editing movies/photos on this product 88
Unable to edit. 364
A movie cannot be divided. 365
The demonstration movies cannot be deleted. (models with the internal
memory) 366
Playback on a TV 89
TOC-8

Neither image nor sound is played on the connected TV. 367
The top, bottom, right, and left edges of images are trimmed slightly on a
connected TV. 368
The image appears distorted on the 4:3 TV. 369
Black bands appear at the top and bottom of the LCD monitor of the 4:3 TV.
370
Copying/Connecting to other devices 90
Images are not copied correctly. 371
Connecting to a computer 91
PlayMemories Home cannot be installed. 372
PlayMemories Home does not work correctly. 373
This product is not recognized by the computer. 374
Self-diagnosis display/Warning indicators 12
Self-diagnosis display/Warning indicators 92
Self-diagnosis display 375
Warning messages 13
Warning messages 93
Warning Indicators 378
How to Use 14
Troubleshooting 22
Notes on use 25
TOC-9

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Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Before use
Model Information
Parts and controls
Screen indicators
How to operate
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
1

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Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Getting started
Checking the supplied items
Power source preparations
Initial setup
Preparing a memory card
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
2

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Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Recording
Recording movies/photos
Useful functions for recording
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
3

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Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Playback
Playing images using Event View
Playing images using Highlight Playback
Playing MP4 movies (HD movie) (switching the movie format)
Editing images from the playback screen
Using the built-in projector
Playing images on a high definition TV
Playing images on a non-high-definition TV
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
4

Back Back to Top
Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Saving images with an external device
Using the PlayMemories Home software
Saving images on an external media device
Creating a disc with a recorder
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
5

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Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Using the Wi-Fi function
What you can do with the Wi-Fi function
Controlling via a smartphone
Transferring images to a smartphone
Transferring images to a computer
Transferring images to a TV
Connecting a smartphone
Installing PlayMemories Mobile
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
6

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Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Menu operations
Using menu items
Shooting Mode
Camera/Mic
Image Quality/Size
Playback Function
Edit/Copy
Setup
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
7

Back Back to Top
Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Charging time/recording time of movies/number of recordable photos
Check the charging time
Expected recording and playback times for individual batteries
Expected movie recording time and number of recordable photos for the internal memory
Expected movie recording time and number of recordable photos for memory cards
Bit-rate for each recording mode
Pixels recorded at each image size of photos
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
8

Back Back to Top
Go to Page Top
Digital HD Video Camera Recorder
HDR-CX330/CX330E/PJ330E/PJ340/PJ340E/PJ350/PJ350E
Additional information
Precautions
Handling of this product
Maintenance
Using this product abroad
Trademarks
License
Zoom magnifications
Notes on use
4-531-073-12(1)
Copyright 2014 Sony Corporation
Help Guide
How to Use
9