9
Troubleshooting
IF YOU HAVE PROBLEMS 165
Troubleshooting
BATTERY PACK AND POWER
You cannot insert the battery pack into the product. 165
You cannot turn on the product. 165
The power turns off suddenly. 165
The remaining battery level indicator shows an incorrect level. 165
The charge lamp on the product flashes when charging battery pack. 166
The battery pack has not been charged even if the charge lamp on the
product has turned off. 166
The battery pack is not charged. 166
SHOOTING STILL IMAGES/MOVIES
You cannot record images. 166
Recording takes a long time. 166
The image is out of focus. 166
Zoom does not work. 167
The flash does not work. 167
Fuzzy white circular spots appear on images shot using the flash. 167
The close-up shoot function (Macro) does not work. 167
The recording date and time are not displayed on the screen. 167
The date and time are recorded incorrectly. 167
The aperture value and/or shutter speed and/or metering indicator
flashes. 168
The image colors are not correct. 168
Noise appears in the image when you view the screen in a dark place. 168
Dark shadow appears on the image. 168
The eyes of the subject come out red. 168
Dots appear and remain on the screen. 168
You cannot shoot images continuously. 168
The image is not clear in the viewfinder. 168
The image is whitish (Flare)./Blurring of light appears on the
image (Ghosting). 168
The image is blurred. 169
The LCD screen darkens after a short period of time passed. 169
The flash takes too long to recharge. 169
VIEWING IMAGES
Images cannot be played back. 169
The date and time are not displayed. 169
The image cannot be deleted. 169
The image was deleted by mistake. 169
A DPOF mark cannot be put. 169
WI-FI
You cannot find the wireless access point to be connected. 170
[WPS Push] does not work. 170