Sony CLIE PEG-NZ90 Instruction Manual

© 2003 Sony Corporation
4-670-646-11 (1)
Personal Entertainment Organizer
PEG-NZ90
Trouble-
shooting
Q&A
My CLIÉ handheld is not
working properly
About CLIE Launcher
I cannot perform a HotSync®
operation
Error messages
I cannot enter data properly
How to operate basic applications
(PIM)
I cannot beam data
I cannot use a “Memory Stick”
media
I cannot transfer data
Peripheral devices are not
recognized
I cannot play music
(Audio Player)
About Sound Utility/Sound
Converter 2
About movies
I cannot use e-mail (CLIE Mail)
I cannot make a backup
I cannot connect to the
Internet
I forgot my password
I cannot exchange data using the
Bluetooth™ function

2
Frequently Asked Questions
Tips
• Many of the problems mentioned here can be solved by resetting your CLIÉ™ handheld.
bFor details on how to reset, refer to “Basic operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ handheld” in the “Read This First (Operating Instructions).”
•The“CLIÉ Appication Manual” is installed on your computer when you install the Palm™
Desktop for CLIÉ software.
Why can’t I turn on my CLIÉ handheld?
• Is the HOLD switch of your CLIÉ handheld on?
Your CLIÉ handheld does not operate when the HOLD switch is on. Make
sure you turn it off.
• Has the battery of your CLIÉ handheld run out?
Place your CLIÉ handheld in the cradle connected to the AC adapter and
turn on your CLIÉ handheld after you charge it for a few minutes. If it turns
on, continue charging it for approximately four hours and then perform a
soft reset.
Why isn’t my CLIÉ handheld responding?
Is the HOLD switch of your CLIÉ handheld on?
Your CLIÉ handheld does not operate when the HOLD switch is on. Make
sure you turn it off.
Why can’t I perform a HotSync®operation?
Check the following:
• Your CLIÉ handheld is placed in the cradle properly.
• The USB cable of the cradle is directly connected to a computer’s USB port.
Do not use a USB hub.
• The Palm™ Desktop for CLIÉ software is installed on your computer.
• If you are using Windows 2000 Professional or Windows XP*, log in as an
“Administrator.”
* In this manual, Windows XP Home Edition and Windows XP Professional
are referred to as Windows XP.

3
Why can’t I perform a HotSync®operation?
•IstheHotSync
icon displayed in the task tray in the bottom right-hand
corner of your computer screen?
If not, select the Start menu, Programs (All Programs in Windows XP),
Sony handheld, and HotSync Manager to start the HotSync Manager.
•IstheLocal USB check box in the menu (displayed by clicking the
HotSync icon selected?
• Is the USB port active?
Why isn’t the “Memory Stick” media recognized?
• Eject the “Memory Stick” media and try inserting it again.
• Wipe the terminal of the “Memory Stick” media with a soft cloth, such as a
cotton pad.
• You cannot use a “Memory Stick” media that is formatted in a device other
than your CLIÉ handheld. Please format it using your CLIÉ handheld.
• When the battery of your CLIÉ handheld is running low, data on “Memory
Stick” media may not be displayed. Recharge the battery of your CLIÉ
handheld.
Why isn’t the peripheral device or network card
recognized?
• After turning off your CLIÉ handheld, remove the peripheral device or the
network card and reconnect it.
• For the latest information on peripheral devices and network cards
supported by your CLIÉ handheld, refer to the website below and select your
model.
http://www.sony.com/peg/support/
Playing music: Why can’t I play MP3 files?
• Check that the MP3 files are copied in the folder “PALM/Programs/
MSAUDIO” on the “Memory Stick” media.
• Check that the file format is supported by your CLIÉ handheld.
bFor details on file formats supported by your CLIÉ handheld, refer to “Audio
Player” in the “CLIÉ Application Manual” installed on your computer.
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

4
If your problem still persists, then proceed to the next page.
Playing music: Why doesn’t SonicStage 1.5 recognize the
CLIÉ handheld even when it is placed in the cradle?
• Set to the music transfer mode.
bFor details, refer to “Audio Player” in the “CLIÉ Application Manual” installed
on your computer.
• Disconnect your CLIÉ handheld from the cradle, and place it in the cradle
again. If the problem still persists, restart the computer.
Why can’t I connect to the Internet?
• Follow the steps mentioned in “Customizing your Sony CLIÉ™ handheld
(Preferences): Changing the Network preferences” in the “Handbook” and
check that the settings of Network Preferences are proper.
• Check that the connection between your CLIÉ handheld and network card
is proper.
• “NetFront” may not be able to display certain websites designed for your
computer’s browser software.
bFor details, refer to the “CLIÉ Application Manual” installed on your computer.
Why can’t I connect to the Internet using a Wireless LAN
card?
• Check that the Wireless LAN card is recognized properly by your CLIÉ
handheld.
• Check that the correct settings are made under Network Preferences on
your CLIÉ handheld.
• Check that the correct network settings are made for the target device
(access point).
bFor details, refer to the manual of each network card or target device.
Why can’t I send or receive e-mails?
• Follow the steps mentioned in “CLIE Mail” in the “CLIÉ Applications
Manual” installed on your computer. Check that the settings of mail server,
user name, and password are correct.
• If you cannot send an e-mail message, check the destination e-mail address.

5
Contents of Troubleshooting
Symptoms Page
My CLIÉ handheld is not working properly
I cannot turn on my CLIÉ handheld Page 13
I cannot see anything on the screen although the LED is on Page 13
My CLIÉ handheld is not responding Page 13
My CLIÉ handheld keeps turning itself off Page 14
My CLIÉ handheld is not making any sounds Page 14
The backlight does not turn on when I adjust the brightness
level
Page 15
I can’t read the screen properly Page 15
Software or Applications do not operate properly after I
perform a soft reset
Page 15
I cannot use the Jog Dial™ navigator Page 15
About CLIE Launcher
I cannot drag and drop in CLIE Launcher Page 16
I cannot start CLIE Launcher Page 16
The applications on a “Memory Stick” media are not displayed Page 16
Do the CLIE Launcher groups and the categories of Palm
OS®standard screen differ?
Page 17
I cannot perform a HotSync®operation
Performing initial checks Page 17
I cannot start a HotSync®operation when pressing the
HotSync button of the cradle
Page 19
I cannot stop a HotSync®operation Page 19
It takes a long time to complete a HotSync®operation Page 19
Data cannot be synchronized with some applications during a
HotSync®operation
Page 19
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

6
Contents of Troubleshooting (continued)
Symptoms Page
I cannot back up certain types of data with a HotSync®
operation
Page 20
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
Page 21
The HotSync Manager does not start (the HotSync
icon
is not displayed in the bottom right-hand corner of your
computer screen)
Page 21
Mail software on computer starts automatically when starting
a HotSync®operation
Page 21
I cannot perform a HotSync®operation via a modem Page 21
I cannot perform an IR HotSync®operation Page 23
If you still cannot perform a HotSync®operation Page 24
Error messages
An error message is displayed repeatedly Page 26
The error message “Invalid process” is displayed when
starting an application
Page 26
The error message for insufficient memory is displayed Page 26
The HotSync®operation does not start and a message is
displayed on the screen
Page 27
An error message saying there is insufficient memory appears
while receiving data using the IR port
Page 27
I cannot enter data properly
My CLIÉ handheld activates a wrong feature when I tap a
button or screen icon
Page 28
I cannot display the menu by tapping the menu icon Page 28
My CLIÉ handheld does not recognize handwritten characters Page 28

7
How to operate basic applications (PIM)
My CLIÉ handheld does not display the correct date when I
tap the Today button
Page 29
I cannot find the data I created when opening it in the
application
Page 29
I cannot re-order memos in a list Page 29
An event created in the “Date Book” application cannot be
listed in the week view
Page 30
I cannot transfer a vCard data created with the “Address”
application on my CLIÉ handheld
Page 30
I cannot beam data
Performing initial checks Page 30
The error message is displayed for insufficient memory when
I receive data by beaming
Page 31
I cannot exchange data using the Bluetooth™ function Page 31
I forgot my password
I forgot my password and my CLIÉ handheld is locked Page 32
I forgot my password and my CLIÉ handheld is not locked Page 32
I cannot use a “Memory Stick” media
I cannot copy/move data between a “Memory Stick” media
and my CLIÉ handheld
Page 33
The message “Please insert the Memory Stick media” is
displayed when a “Memory Stick” media is inserted into the
“Memory Stick” slot
Page 33
I cannot start applications on a “Memory Stick” media Page 33
My CLIÉ handheld cannot read data on a “Memory Stick”
media
Page 34
My CLIÉ handheld does not recognize a “Memory Stick”
media or an error occurs
Page 34
Symptoms Page
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

8
Contents of Troubleshooting (continued)
Symptoms Page
I cannot make a backup
I cannot make a backup of certain data on my computer with
a HotSync®operation
Page 35
I cannot transfer data
I cannot transfer image files or movie files from my computer
to my CLIÉ handheld
Page 35
Peripheral devices are not recognized Page 36
I cannot play music (Audio Player)
Playing music
There is no sound Page 36
The sound is too low Page 36
The sound is noisy Page 36
I cannot play music while other applications are running Page 37
The sound becomes distorted Page 37
The sound is coming from only one side Page 37
The names of music files on a “Memory Stick” media are not
displayed when I start the Audio Player application
Page 37
I cannot play the music once I have reached the limit of
playback
Page 37
MP3 files cannot be read or played Page 38
The next track cannot be found Page 38
The sound stops suddenly Page 38
My CLIÉ handheld does not respond to a remote control
operation
Page 38
Connecting to the computer
SonicStage 1.5 does not recognize my CLIÉ handheld even
when it is placed in the cradle
Page 39

9
The connection suddenly gets cut Page 39
The number of songs that can be checked out is not enough
(the time to record is not enough)
Page 39
After I connect to the computer, the drive is recognized but
the contents cannot be found
Page 40
Operation during connection becomes unstable Page 40
The error message “Unsafe Removal of Device” is suddenly
displayed on your computer screen
Page 40
Other problems
The CLIÉ handheld does not make any sound Page 41
A “Memory Stick” media cannot be inserted Page 41
A “Memory Stick” media that is used with other devices
cannot be used with my CLIÉ handheld
Page 41
I cannot operate my CLIÉ handheld for a while after a
“Memory Stick” is inserted into the slot
Page 41
About Sound Utility/Sound Converter 2
I cannot transfer audio data to my CLIÉ handheld Page 42
About movies
I cannot use some features with MPEG Movie format files Page 43
I cannot change a title in Movie Player format files Page 43
I cannot connect to the Internet
I cannot connect to the Internet Page 44
I cannot connect to the Internet using a Wireless LAN card Page 44
The message “Modem cannot be found” is displayed Page 44
The message “Incorrect setting” or “Certification is invalid”
is displayed
Page 44
I cannot connect to the Internet after restoring data using the
“Memory Stick Backup” application
Page 44
Symptoms Page
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

10
If you are unable to find out what is wrong or you
cannot find the solution, proceed to the next page.
The contents of websites cannot be displayed
(NetFront)
Images are not displayed Page 45
All or some website contents are not displayed Page 45
Internet connection takes too much time to download the
contents of websites
Page 45
I cannot access a certain website Page 46
I cannot use e-mail (CLIE Mail)
I cannot send or receive e-mail messages
I cannot send mails Page 47
I cannot receive mails Page 47
The message “Account is invalid” or “Incorrect password” is
displayed
Page 48
I cannot synchronize data between “CLIE Mail” and e-
mail software, such as “Outlook Express,” on your
computer
Page 48
Other problems
I receive mails from Mailer Daemon Page 49
I cannot synchronize mail data with the e-mail software on my
computer
Page 49
Symptoms Page

11
If you cannot solve the problem
If you cannot solve a problem even with the solutions provided in this book,
please follow the procedure below.
Sony recommends that you make a note of displayed messages or alerts for
future reference.
Note
Thousands of third-party add-on applications are available for the Palm OS®
platform. Sony does not support third-party applications.
If you have a problem with a third-party application, contact the developer or
publisher of the software.
Step 1 Refer to the operating instructions or
manuals of each application
Step 2 Refer to the Sony CLIÉ handheld Support
website
• Please read the manuals “Read This First (Operating Instructions)” and
“Handbook” carefully.
• Double-click the CLIÉ Info icon, select Manuals on your computer.
Refer to the detailed information about applications.
On the Sony CLIÉ handheld Support website
(http://www.ita.sel.sony.com/support/clie/), you can see
information for the answers to frequently asked questions (FAQ),
download provisions of latest programs, information on how to connect
peripheral devices etc.
Double-click the CLIÉ Info icon, select CLIÉ Customer Support on
your computer.

12
Avoiding problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Make a backup
We recommend that you make a backup of your data in case of any unexpected
trouble. Backing up your data will ensure that it will be saved on the CLIÉ
handheld even when you have to perform a hard reset.
Making a backup using the “Memory Stick
Backup” application
You can make a backup on the “Memory Stick” media using the supplied
Memory Stick Backup application. This is the most convenient way to make a
backup.
b“Memory Stick” media (optional) is required.
For details, refer to “Backing up your Sony CLIÉ™ handheld data:
Backing up data to a “Memory Stick” media using the Memory Stick
Backup application” in the “Handbook.”
Making a backup using the HotSync®operation
The data of your CLIÉ handheld is backed up on your computer every time you
perform a HotSync®operation. You may lose the data on your CLIÉ handheld
when you perform a hard reset, but if you make a backup with the HotSync®
operation, you can restore any data previously synchronized with your
computer during the next HotSync®operation.
However, you cannot make a backup for the following applications or data
using the HotSync®operation:
• Applications or data installed from a “Memory Stick” media or beamed.
• Some applications and driver files added later, or some data in applications.
For details on applications that cannot be backed up, refer to the manuals of
each application.
If you want to make a complete backup, use the Memory Stick Backup
application.
bFor details on HotSync, refer to “Exchanging and updating data using a
HotSync®operation (Other HotSync®operations)” in the “Handbook.”

13
My CLIÉ handheld is not working properly
Symptoms and Solutions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
My CLIÉ handheld is not working
properly
I cannot turn on my CLIÉ handheld
BThe HOLD switch of your CLIÉ handheld is on.
Your CLIÉ handheld does not operate when the HOLD switch is on.
Make sure you turn it off.
BThe battery of your CLIÉ handheld has run out.
Place your CLIÉ handheld in the cradle connected to the AC adapter, then
charge it for a few minutes before turning it on. If it turns on, continue
charging it for approximately four hours and then perform a soft reset.
BThe connector between your CLIÉ handheld and the cradle is dirty.
You cannot recharge your CLIÉ handheld if the connector is dirty. Try
re-installing your CLIÉ handheld several times in the cradle to clean the
connector.
I cannot see anything on the screen although the LED is on
BThe HOLD switch of your CLIÉ handheld is on.
The screen is not displayed when the HOLD switch is on.
BPerform a soft reset by pressing the reset button.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld: Restarting
your Sony CLIÉ handheld” in the “Read This First (Operating Instructions).”
My CLIÉ handheld is not responding
BThe HOLD switch of your CLIÉ handheld is on.
Your CLIÉ handheld does not operate when the HOLD switch is on.
Make sure you turn it off.
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

14
BThe CLIÉ handheld is placed near the IR port of your computer.
Move your CLIÉ handheld away from the IR port of your computer
except when performing an IR HotSync®operation, as a malfunction
may occur. You can also disable the IR feature by setting Beam
Receive to Off from General in the Preferences screen.
BPerform a soft reset by pressing the reset button.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ handheld” in the “Read This First (Operating
Instructions).”
My CLIÉ handheld keeps turning itself off
BYour CLIÉ handheld is designed to turn itself off after a period of
inactivity (Automatic power-off). You can set the automatic power-off
time by tapping General-Auto-off After in the Preferences screen.
bFor details, refer to “Customizing your Sony CLIÉ™ handheld (Preferences):
Setting the automatic power-off time” in the “Handbook.”
BDo you set Auto Lock Handheld to After a preset delay in the
Security screen?
When you set Auto Lock Handheld to After a preset delay, your
CLIÉ handheld may turn off after a shorter period even if you set the
automatic power-off time.
bFor details, refer to “Protecting your data with a password: Locking your CLIÉ
handheld with a password (Data protection)” in the “Handbook.”
My CLIÉ handheld is not making any sounds
BTap General in the Preferences screen and check that System Sound
is not set to Off.
bFor details, refer to “Customizing your Sony CLIÉ™ handheld (Preferences):
Setting sounds” in the “Handbook.”
Tip
You can also adjust the volume settings by tapping the Adjust Volume icon in the status bar.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld: Locating the
components of the initial screen: Status Bar” in the “Read This First (Operating Instructions).”
My CLIÉ handheld is not responding

15
My CLIÉ handheld is not working properly
The backlight does not turn on when I adjust the
brightness level
BIf the brightness is set to the lowest level, the display may be illegible, but
this is not a malfunction.
I can’t read the screen properly
BDepending upon the angle of vision, the brightness may be uneven, but this
is not a malfunction. You can adjust the brightness level by tapping the
Brightness Adjustment icon in the bottom left-hand corner of the screen. If
the backlight is set to off, you can turn it on by sliding the POWER switch
for more than two seconds.
Software or Applications do not operate properly after I
perform a soft reset
BIf you encounter software or application problems (such as improper
operations, unusual display, or freezing during a soft reset), after you
performed a reset, the reset may not be completed properly. In this case,
perform a soft reset once again. If you cannot solve your problem by
performing a soft reset, try a hard reset.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ handheld” in the “Read This First (Operating
Instructions).”
After performing a reset, do not press the reset button until the
Preferences screen or the Welcome screen is displayed.
I cannot use the Jog Dial™ navigator
BThe Jog Dial™ navigator is not available for all applications.
Note on performing a reset

16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About CLIE Launcher
I cannot drag and drop in CLIE Launcher
BSelect Preferences from the Options menu, and then select the Use
Drag&Drop check box and tap the OK button.
bFor details, refer to “Sony CLIÉ™ handheld basic operations: Using “CLIE
Launcher”” in the “Handbook.”
I cannot start CLIE Launcher
BWhen the application screen of the Palm OS®standard is displayed, select
Go To CLIE Launcher View from the Options menu.
bFor details, refer to “Sony CLIÉ™ handheld basic operations: Using the Palm
OS®standard screen” in the “Handbook.”
BWhen the free space of the memory is insufficient, CLIE Launcher may not
start.
bOn the Palm OS®standard screen, tap Info from the Application menu to
check the free space of the memory.
Then, tap Delete from the Application menu to delete unnecessary
applications.
The applications on a “Memory Stick” media are not
displayed
BYou can display only the applications that stored in the folder “/PALM/
Launcher.”
Move the application to the folder “/PALM/Launcher.”
Also, the applications are not displayed if the Show Expansion Cards
check box in the CLIE Launcher Preferences screen is not selected.
bFor details, refer to “Sony CLIÉ™ handheld basic operations: Using “CLIE
Launcher”: Menu List” in the “Handbook.”
BWhen the battery of your CLIÉ handheld is running low, the data on a
“Memory Stick” media may not be displayed.
Recharge the battery of your CLIÉ handheld.

17
About CLIE Launcher / I cannot perform a HotSync®operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I cannot perform a HotSync®operation
Do the CLIE Launcher groups and the categories of Palm
OS®standard screen differ?
BYes, they do.
The CLIE Launcher groups are classified into groups such as Picture,
Movie, etc., depending on what can be performed on your CLIÉ
handheld.
Performing initial checks
Checking your CLIÉ handheld
BIs the Palm™ Desktop for CLIÉ software installed?
BIs the connector between your CLIÉ handheld and cradle dirty?
To clean the connector, try repeatedly placing your CLIÉ handheld in the
cradle and taking it out again.
BAre the CLIÉ handheld and cradle correctly connected?
Check that the battery icon on your CLIÉ handheld screen is . If is
displayed, place your CLIÉ handheld in the cradle properly.
BIs the memory space of your CLIÉ handheld sufficient?
Delete any unnecessary data and perform the HotSync®operation once
again.
BAre you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

18
Checking your computer
BIs the operating system on your computer compliant?
The following is the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.
• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP
Note
Upgrade versions of operating systems are not supported.
BIf you are using Windows 2000 Professional or Windows XP, log in as an
“Administrator.”
BIs the USB cable of the cradle connected to your computer?
BIs the HotSync icon displayed in the task tray in the bottom right-hand
corner of your computer screen?
If not, select the Start menu, Programs (All Programs in Windows
XP), Sony handheld, and HotSync Manager to start the HotSync
Manager.
BIs the Local USB check box in the menu (displayed by clicking the
HotSync icon selected?
If not, select the Local USB check box.
BIs the USB port active?
Check that the USB port works normally by connecting another USB
device such as a USB mouse.
BWhen using terminal extension products for laptops such as a port
replicator, you may not be able to use either the port replicator or the USB
port of your computer.
BQuit applications other than the Palm™ Desktop for CLIÉ software.
If you cannot perform the HotSync®operation even after following the
above instructions, perform a soft reset by pressing the reset button of your
CLIÉ handheld.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld: Restarting
your Sony CLIÉ handheld” in the “Read This First (Operating Instructions).”
Performing initial checks

19
I cannot perform a HotSync®operation
For particular problems about HotSync®operations, refer to
the following.
I cannot start a HotSync®operation when pressing the
HotSync button of the cradle
BTap HotSync and check that Local and Cradle/Cable are selected.
BPerform a soft reset on your CLIÉ handheld.
I cannot stop a HotSync®operation
BYou may not be able to stop a HotSync®operation by tapping Cancel for
a few seconds after you start a USB HotSync®operation. Try again after a
while.
BIf you cannot stop a HotSync®operation even by tapping Cancel, perform
a soft reset on your CLIÉ handheld.
bFor details, refer to “Basic operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ handheld” in the “Read This First (Operating
Instructions).”
It takes a long time to complete a HotSync®operation
BDepending on an application you are using, it may require time to complete
a HotSync®operation because of the large data/file size.
Data cannot be synchronized with some applications
during a HotSync®operation
BThe user name for the Palm™ Desktop for CLIÉ software does not match
the one for your CLIÉ handheld.
In the Palm™ Desktop for CLIÉ software, select the user name
corresponding to your CLIÉ handheld user name.
BThe application is not set to synchronize files.
Click the HotSync icon in the task tray in the bottom right-hand corner
of your computer screen and select Custom. Check that all the
applications are set to synchronize files.
Continued on next page
• • • • • • • • • • • • • • • • • • • • • • • • •

20
BThe software of a third party to perform backup or synchronization are
installed on your computer or CLIÉ handheld.
You may not synchronize all the applications on the Palm™ Desktop for
CLIÉ software.
BThe memory space of your CLIÉ handheld is insufficient.
Delete the unnecessary data and perform the HotSync®operation once
again.
BPrivate data is hidden with the Security setting.
The data that is hidden cannot be displayed on the Palm™ Desktop for
CLIÉ software. When you want to display, select Show Records in the
Current Privacy settings on the Security screen and enter the password.
BMake sure that “Intellisync Lite” is installed to synchronize the Date Book,
Address, To Do List and Memo Pad of your CLIÉ handheld with
Microsoft®Outlook.
bFor details, refer to “Intellisync Lite” in the “CLIÉ Application Manual”
installed on your computer.
I cannot back up certain types of data with a HotSync®
operation
BYou cannot back up the following applications or data using the HotSync®
operation.
• Applications or data installed from a “Memory Stick” media or beamed.
• Some applications and driver files added later, or some data in applications.
bFor details on applications that cannot be backed up, refer to manuals of each
application.
When you want to make a complete backup, use the Memory Stick Backup
application.
bFor details, refer to “Backing up your Sony CLIÉ™ handheld data: Backing
up data to a “Memory Stick” media using the Memory Stick Backup
application” in the “Handbook.”
Data cannot be synchronized with some applications
during a HotSync®operation