Sony MDR100ABN/B Reference guide

Help Guide
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Use this manual if you encounter any problems, or have any questions.
Getting started
BLUETOOTH connection
What you can do with the BLUETOOTH function
How to make a wireless connection to BLUETOOTH devices
Supplied accessories
Checking the package contents
About the supplied manuals
Features
What you can do with the headset
Parts and controls

Location and function of parts
About the indicator
Charging the headset
System requirements for battery charge using USB
Charging the headset
Available operating time
Checking the remaining battery charge
Voice guidance
About voice guidance
Making connections
One-touch connection (NFC) compatible Android devices
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Android devices not compatible with one-touch connection (NFC)
Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone
iPhone (iOS devices)
Pairing and connecting with an iPhone
Connecting to a paired iPhone
Computers
Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Pairing and connecting with a computer (Windows Vista)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8/Windows 8.1)

Connecting to a paired computer (Windows 7)
Connecting to a paired computer (Windows Vista)
Other BLUETOOTH devices
Pairing and connecting with other BLUETOOTH devices
Connecting to a paired BLUETOOTH device
Multi point connection
Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone
Headphone cable connection
Using the supplied headphone cable
Listening to music
Listening to music via a BLUETOOTH connection
Listening to music from a device connected via BLUETOOTH
Controlling the audio device (BLUETOOTH connection)
Disconnecting BLUETOOTH connection (after use)
Disconnecting BLUETOOTH connection (after use)
Noise canceling function
Noise canceling function
Using the noise canceling function
About the Automatic AI noise canceling function
Sound quality mode
Switching the sound quality mode
Checking the sound quality mode
Supported codecs
Supported codecs
Making phone calls
Making phone calls
Receiving a call

Making a call
Functions for a phone call
Disconnecting BLUETOOTH connection (after use)
Using the voice assist function (Siri)
Voice assist
Using the voice assist function (Siri)
Important information
Precautions
Precautions
What is BLUETOOTH wireless technology?
Trademarks
Trademarks
Support website
Customer support websites
Troubleshooting
Troubleshooting
What can I do to solve a problem?
Power
The headset is not turned on.
Charging
Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.
Sound
No sound
Low sound level
Low sound quality

4-590-741-11(1) Copyright 2016 Sony Corporation
Sound skips frequently during playback.
The noise canceling effect is not sufficient.
Pairing
Pairing cannot be done.
One-touch connection (NFC)
Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)
BLUETOOTH connection
Unable to make a BLUETOOTH connection
Distorted sound
The BLUETOOTH wireless communication range is short, or the sound skips.
The headset does not operate properly.
Phone calls
No voice from callers
Low voice from callers
Resetting or initializing the headset
Resetting the headset
Initializing the headset to restore factory settings

Table Of Contents
Help Guide MDR-100ABN i...............................................................................................................
Getting started i.................................................................................................................................
BLUETOOTH connection i................................................................................................................
What you can do with the BLUETOOTH function 1.....................................................................
Help Guide | How to make a wireless connection to BLUETOOTH devices 2............................
Supplied accessories i.......................................................................................................................
Help Guide | Checking the package contents 3...........................................................................
Help Guide | About the supplied manuals 4................................................................................
Features i...........................................................................................................................................
Help Guide | What you can do with the headset 5.......................................................................
Parts and controls i............................................................................................................................
Help Guide | Location and function of parts 6..............................................................................
Help Guide | About the indicator 8...............................................................................................
Charging the headset ii......................................................................................................................
Help Guide | System requirements for battery charge using USB 10..........................................
Help Guide | Charging the headset 11........................................................................................
Help Guide | Available operating time 13....................................................................................
Help Guide | Checking the remaining battery charge 14.............................................................
Voice guidance ii...............................................................................................................................
Help Guide | About voice guidance 16........................................................................................
Making connections ii........................................................................................................................
One-touch connection (NFC) compatible Android devices ii.............................................................
Help Guide | One-touch connection (NFC) with a smartphone (Android 2.3.3
or later, and less than Android 4.1) 19........................................................................................
One-touch connection (NFC) with a smartphone (Android 4.1 or later) 17.................................
Help Guide | Disconnecting the smartphone by one touch (NFC) 22..........................................
Help Guide | Switching the device by one touch (NFC) 23..........................................................
Android devices not compatible with one-touch connection (NFC) ii................................................
Help Guide | Pairing and connecting with an Android smartphone 24........................................
Help Guide | Connecting to a paired Android smartphone 27.....................................................
iPhone (iOS devices) ii......................................................................................................................
Help Guide | Pairing and connecting with an iPhone 29..............................................................
Help Guide | Connecting to a paired iPhone 32..........................................................................
Computers ii......................................................................................................................................
Help Guide | Pairing and connecting with a computer (Windows 10) 34.....................................
Help Guide | Pairing and connecting with a computer (Windows 8/Windows 8.
1) 38............................................................................................................................................
Help Guide | Pairing and connecting with a computer (Windows 7) 41.......................................
TOC-1

Help Guide | Pairing and connecting with a computer (Windows Vista) 44.................................
Help Guide | Connecting to a paired computer (Windows 10) 47................................................
Help Guide | Connecting to a paired computer (Windows 8/Windows 8.1) 50............................
Help Guide | Connecting to a paired computer (Windows 7) 53..................................................
Help Guide | Connecting to a paired computer (Windows Vista) 55............................................
Other BLUETOOTH devices iii..........................................................................................................
Help Guide | Pairing and connecting with other BLUETOOTH devices 58.................................
Help Guide | Connecting to a paired BLUETOOTH device 60....................................................
Multi point connection iii....................................................................................................................
Help Guide | Connecting the headset to both a music player and a
smartphone or mobile phone 62..................................................................................................
Help Guide | Connecting the headset to 2 Android smartphones 63...........................................
Help Guide | Connecting the headset to an Android smartphone and an
iPhone 65....................................................................................................................................
Headphone cable connection iii.........................................................................................................
Help Guide | Using the supplied headphone cable 67.................................................................
Listening to music iii..........................................................................................................................
Listening to music via a BLUETOOTH connection iii........................................................................
Help Guide | Listening to music from a device connected via BLUETOOTH 68.........................
Help Guide | Controlling the audio device (BLUETOOTH connection) 70...................................
Help Guide | Disconnecting BLUETOOTH connection (after use) 71.........................................
Help Guide | Disconnecting BLUETOOTH connection (after use) 72.........................................
Noise canceling function iii................................................................................................................
Help Guide | Noise canceling function 73....................................................................................
Help Guide | Using the noise canceling function 74....................................................................
Help Guide | About the Automatic AI noise canceling function 76...............................................
Sound quality mode iii.......................................................................................................................
Help Guide | Switching the sound quality mode 77.....................................................................
Help Guide | Checking the sound quality mode 79......................................................................
Supported codecs iii..........................................................................................................................
Help Guide | Supported codecs 80..............................................................................................
Making phone calls iii........................................................................................................................
Help Guide | Receiving a call 81..................................................................................................
Help Guide | Making a call 83......................................................................................................
Help Guide | Functions for a phone call 85..................................................................................
Disconnecting BLUETOOTH connection (after use) 72..............................................................
Using the voice assist function (Siri) iv..............................................................................................
Voice assist iv....................................................................................................................................
Help Guide | Using the voice assist function (Siri) 87..................................................................
Important information iv.....................................................................................................................
TOC-2

Precautions iv....................................................................................................................................
Help Guide | Precautions 88........................................................................................................
Help Guide | What is BLUETOOTH wireless technology? 89.....................................................
Trademarks iv....................................................................................................................................
Help Guide | Trademarks 91........................................................................................................
Support website iv.............................................................................................................................
Help Guide | Customer support websites 92...............................................................................
Troubleshooting iv.............................................................................................................................
Help Guide | What can I do to solve a problem? 93....................................................................
Power iv.............................................................................................................................................
Help Guide | The headset is not turned on. 94............................................................................
Charging iv........................................................................................................................................
Help Guide | Charging cannot be done. 95.................................................................................
Help Guide | Charging time is too long. 96..................................................................................
Help Guide | The headset cannot be recognized by a computer. 97...........................................
Help Guide | The remaining battery charge of the headset is not displayed on
the screen of an iPhone, iPad, or iPod touch. 98........................................................................
Sound iv.............................................................................................................................................
Help Guide | No sound 99...........................................................................................................
Help Guide | Low sound level 100...............................................................................................
Help Guide | Low sound quality 101............................................................................................
Help Guide | Sound skips frequently during playback. 102.........................................................
Help Guide | The noise canceling effect is not sufficient. 103.....................................................
Pairing v.............................................................................................................................................
Help Guide | Pairing cannot be done. 104...................................................................................
One-touch connection (NFC) v..........................................................................................................
Help Guide | Unable to connect the headset to a BLUETOOTH device with
one-touch connection (NFC) 105................................................................................................
BLUETOOTH connection v...............................................................................................................
Help Guide | Unable to make a BLUETOOTH connection 106...................................................
Help Guide | Distorted sound 107................................................................................................
Help Guide | The BLUETOOTH wireless communication range is short, or
the sound skips. 108....................................................................................................................
Help Guide | The headset does not operate properly. 109..........................................................
Phone calls v.....................................................................................................................................
Help Guide | No voice from callers 110.......................................................................................
Help Guide | Low voice from callers 111.....................................................................................
Resetting or initializing the headset v................................................................................................
Help Guide | Resetting the headset 112......................................................................................
Help Guide | Initializing the headset to restore factory settings 113............................................
TOC-3

Help Guide
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
What you can do with the BLUETOOTH function
The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
4-590-741-11(1) Copyright 2016 Sony Corporation
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Help Guide
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
How to make a wireless connection to BLUETOOTH devices
You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function.
When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.
Device registration (pairing)
The operation to register a device to be connected is called device registration (pairing).
If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform
device registration (pairing).
If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a
BLUETOOTH connection.
Connecting the headset to a registered (paired) device
When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method.
For details, see “Making connections.”
4-590-741-11(1) Copyright 2016 Sony Corporation
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