IPN W920 User manual

Manual
Eco Low
Radiation

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A. Telephone Only base station
1. Battery Indicator
2. Auto answer disable button
3. Headset registration button
4. Online indicator
9. EHS Selection switch
10. Microphone volume up/down
7. Telephone connector (’Tel’ port)
6. EHS port
11. Wiring switch
5. Power socket
8. Handset connector

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4. Online indicator
11. Microphone volume up/down
7. EHS port
2. PC button
B. Telephone/USB PC base station
1. Battery Indicator
6. Power socket
3. Telephone (TEL) button
12. Wiring switch
5. USB connector (PC port)
8. Telephone connector (’Tel’ port)
9. Handset connector
10. EHS Selection switch

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A. Telephone/Bluetooth/USB PC base
station
5. Online indicator
6. USB connector (PC port)
8. EHS port
10. Handset connector
13. Wiring switch
9. Telephone connector (’Tel’ port)
2. PC button
11. EHS Selection switch
4. Telephone (TEL) button
1. Battery Indicator
7. Power socket
12. Microphone volume up/down
3. Bluetooth Button
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3. Headset ON/OFF
4. Noise cancelling boom
6. Battery
C. IPN Over-The-Ear
1. Receive volume up/down
2. Mute
5. Replaceable earplug

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5. Battery
1. Receive volume up/down
3. Headset ON/OFF
4. Noise cancelling boom
D. IPN Monaural / IPN Binaural
2. Mute

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3.2 Adjusting the ring volume 12
2.6 Connecting to a bluetooth device 10
2.5 Connecting to a computer USB port (Models W970/W980/W985/W990/W995) 10
2.7 Wearing style 10
2.4 Connecting EHS with DHSG protocols (refer to your supplier) 10
3. Operation 11
3.1 Making and receiving calls 11
3.1.4 Making or receiving a bluetooth call 12
3.1.3 Making an outgoing call in VOIP mode (Models W970/W980/W985/W990/W995) 11
Contents:
1. Product description 8
2. Setup 9
2.1 Connecting to a telephone or terminal with a headset port 9
2.2 Connection to a telephone or terminal without a headset port 9
2.3 Connecting to a compatible handset lifter (refer to your supplier) 9
3.3 Muting the headset microphone 12
3.13 Overview of audio signals 15
3.4 Headset transmitting volume setting 12
3.9 Registering headsets to the base 14
3.12 Switching Off Auto Pickup Mode (Telephone only base station) 15
3.7 Battery level indication 13
3.11 Using the W9xx with Microsoft Lync (Models W970/W980/W985/W990/W995) 14
3.6 Out of range and reconnection 12
3.5 Adjusting headset receive volume 12
3.10 Using multiple headsets 14
3.8 Making a conference call 13
4. Troubleshooting 15
3.1.2 Receiving an incoming call in telephone mode 11
3.1.1 Making an outgoing call in telephone mode 11

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The IPN DECT is a fully wireless headset solution offering the user the ability to work
‘handsfree’ with true wireless mobility.
Main features:
1. Product description
ŸDECT wireless headset solution
ŸUniversal headset base
ŸUp to 9 hours talk time without recharging
ŸEco-Low Radiation DECT with dynamic power adjustment
ŸAuxiliary port for connecting handset lifter or electronic hookswitch device
ŸNoise cancelling microphone for reduced background noise
ŸSecure high quality audio
ŸReceive volume control on headset
ŸMute button on headset
ŸTalk button with LED on headset
ŸMagnetic charging unit
ŸOperating Range up to 150m/500 ft (Over-the-ear headset up to 150m)
Ÿ‘Out of range’ warning
ŸDECT 6.0/GAP compatible
ŸDHSG protocol
ŸPC/USB connectivity * (Models W970/W980/W985/W990/W995)
ŸBluetooth device connectivity (Models W990/W995)
ŸThree way conferencing by connection additional headset
Windows 7, 8 & 10.
* Will connect to Apple Mac OS X or PC running Windows XP, Windows Vista,

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2. Setup
NOTE: The first time you use your headset, it is recommended that the headset is charged
for a minimum of 4 hours before use.
2.1 Connecting to a telephone or terminal with a headset port
Ÿ Use the power adaptor supplied with the product to connect the headset base to a
power socket.
headset Base to find the correct wiring for your device.
Ÿ Connect the power adaptor supplied with the product to the base unit.
The base power LED with light.
base with the headset port on your telephone.
Ÿ Using the headset cord supplied with the product, connect the 'Tel' port on headset
2.2 Connecting to a telephone or terminal without a headset port
Ÿ You may need to adjust the wiring switch that is located on the bottom of the
headset base to find the correct wiring for your device.
2.3 Connecting to a compatible Handset Lifter (refer to your supplier)
Ÿ Fit the handset lifter to your telephone as indicated in its user guide.
base with the 'handset' port on your telephone.
Ÿ Connect the handset lifter to the 'AUX' port located on the back of the Headset Base.
Ÿ Using the headset cord supplied with the product, connect the 'Tel' port on headset
Ÿ Use the power adaptor supplied with the product to connect the headset base to a
Ÿ You may need to adjust the wiring switch that is located on the bottom of the
Ÿ Ensure that the EHS selection switch is set to ‘RHL’.
Ÿ Connect the telephone handset cord to the handset port on the headset base.
power socket.

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Ÿ· The computer should automatically recognize the device and install the correct drivers.
2.7 Wearing Style
ŸIPN Over-the-ear
•Hold down the Bluetooth button on the base for three (3) seconds until the LED flashes
ŸIPN Over-the-head monaural
ŸIPN Over-the-head binaural
ŸConnect the USB cable supplied with the product to the 'USB' port on the back of the
2.6 Connecting to a Bluetooth device
•On the Bluetooth® device, turn on the Bluetooth® feature. The Bluetooth® feature is usually
found in the settings menu
headset base and to an available USB port on your computer.
With the handset lifter or DHSG cable connected, you will be able to answer and end calls using
the button located on the headset while away from your desk.
Wait a few seconds before using the headset.
•Select ‘DECT Headset’ from the device list. Once paired, the LED will stop flashing.
2.5 Connecting to a computer USB port (Models W970/W980 & W985 only)
The IPN W9xx series is available in three headset variants:
To replace the earplug of the IPN Over-the ear headset, twist the earplug 90 degrees and pull the
earplug towards you.
To replace the ear cushion of the IPN Over-the-head monaural or binaural, put your thumb on
the top of the speaker and carefully pull the ear cushion at the bottom towards you.
2.4 Connecting EHS with DHSG protocols (refer to your supplier)
ŸConnect the IPN DHSG cable to your telephone as indicated in its user guide.
ŸConnect the IPN DHSG cable to the ‘AUX’ and ‘Tel’ ports located on the back of the headset
base.
ŸEnsure that the EHS selection switch is set to ‘DHSG’.

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line will be seized. Otherwise, you will also need to activate the Headset port via your
ŸTo end the call, replace the headset on the base or press the headset ON/OFF button.
ŸAfter finishing your call, press the ON/OFF button to disconnect. The base ‘Online
3. Operation
ŸAfter finishing the call, replace the headset on the base or press the ON/OFF button
flash, also a ring tone will be heard on the headset.
3.1.3 Making an outgoing call in USB/PC mode (Models W970/W980/W985/W990/W995)
to disconnect. The 'Online indicator' LED will turn off.
ŸLift the headset from the base to answer the call. If you are already wearing the
3.1.1 Making an outgoing call in Telephone mode
ŸLift the headset from the base to start a call. If you are already wearing the headset,
ŸDial the telephone number on the telephone terminal
headset press the headset’s ‘ON/OFF’ button . The base 'online indicator' LED will light.
If a handset Lifter or Electronic Hookswitch device is connected to the headset base,
3.1.2 Receive an incoming call in Telephone mode.
ŸLift the headset from the base or press the headset's ON/OFF button if you are already
your telephone terminal.
Ÿ wearing it and the base 'On line indicator’ LED will light.
3.1 Making and Receiving Calls
telephone terminal.
ŸEnsure that the 'TEL' button on top of the headset base is selected.
press the headset’s ‘ON/OFF’ button. The base 'Online Indicator' LED will light. If a
ŸIf there is an incoming call from the telephone line and the headset base is connected
handset Lifter or Electronic Hookswitch device is connected to the headset base, the
to a handset lifter or Electronic Hook switch device, the 'TEL' LED and 'headset' LED will
the line will be seized. Otherwise, you will also need to activate the headset port via
ŸEnsure that the 'PC' button on top of the headset base is selected.
Ÿ indicator’ LED will turn off.

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•Ensure that the 'Bluetooth' button on top of the headset base is selected.
3.1.4 Making or receiving a Bluetooth call
•Make or answer the call on your bluetooth device ensuring that the DECT Headset is
selected as your audio device
3.2 Adjusting the Ringing Volume
When the headset is ringing to indicated an incoming call, you can adjust the ring volume
using the volume control buttons located on the headset.
•Lift the headset from the base or press the headset's ON/OFF button if you are already
wearing it and the base 'On line indicator’ LED will light.
3.3 Muting The Headset Microphone
To mute the headset microphone when on a call, press the 'Mute' button on the headset.
While the headset is in Mute mode, a short beep will be heard on the headset every 8 seconds.
Press the 'Mute' button again to release the mute.
•After finishing your call, press the ON/OFF button on the headset or end call button on the
bluetooth device to disconnect. The base ‘Online indicator’ LED will turn off.
Use the volume control buttons on the headset to adjust the receive volume on your headset.
You will hear a beep sound for each volume step Up or Down.
3.4 Headset transmitting volume setting
You will hear a warning tone in the headset when you walk out of range of the base. The
You can adjust the transmit volume of the headset by using the two buttons located on the
bottom of the headset base.
3.5 Adjusting Headset Receive Volume
3.6 Out of range and reconnection

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< 20%
20%-40%
40%-60%
60%-80%
80%-100%
Your IPN DECT Headset allows for a second headset to be temporarily connected to the base so
that you can have a three way conference call.
NOTE: The additional headset will only remain registered to the base for the duration of the call.
After the primary headset has ended the call, the unit will return to its normal state.
ŸSetup the call using the primary headset unit.
headset will be disconnected from the base and the call will be automatically placed on hold. If
you move back inside the range of the base the headset will automatically reconnect.
The four LED's (8) on the top of the headset base indicate the battery level of your headset.
3.8 Making A Conference Call
Models W970/W980/W985/W990/W995 only:
ŸOnce the registering has completed, the base ‘Online indicator’ LED will stop flashing and
the additional headset LED will flash.
ŸOnce on the call, place the second IPN DECT headset unit on the base charger.
3.7 Battery Level Indication
ŸAfter one second, the ‘Online indicator’ LED of the new headset will turn on and the base
' Online indicator' LED will flash to indicate the headset is registering with base unit.
ŸOnce the registration has completed, a confirmation sound will be heard on the primary
headset.
ŸLift the additional headset from the base and it will enter talk mode.
The IPN DECT headset also allows you to make a conference call between your normal phone
and a computer. To activate this option hold down the PC/USB button on the base for four

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ŸPress and hold the 'TEL' or ‘Registration’ button on the headset base for five seconds to
enter the registration mode. The 'TEL' LED will flash to indicate it is in registration mode.
ŸThe headset will now be registered to the base which will take around 30 seconds. When
the registration has completed, the base ‘TEL’ LED will stop flashing.
The additional 2 auxiliary headsets can be registered using the same procedure but instead of
the ‘TEL’ button, use the microphone ‘Up’ button for headset 2 and the microphone ‘Down’
button for headset 3. These can be found on the underside of the headset base.
seconds. The LED’s of the PC/USB and TEL buttons will light. If one of the buttons is pressed
again this function will be turned off.
3.9 Registering headsets to the base
Up to three headsets can be registered permanently to the W9xx base. You can register a new
headset unit to your base using the following procedure.
ŸPress and hold the 'Headset ON/OFF' button on the headset for five seconds for the
headset to enter registration mode.
3.10 Using multiple headsets
If you have more than one headset registered to the W9xx base, the first headset to be turned
on becomes the primary headset and takes control of the base. Another headset can then join
and leave the call by the user pressing their headset buttons, but only the primary headset can
end the call. NOTE: Only one of the two additional headsets can connect at any one time.
This function can be enable or disable as follows:
3.11 Using the IPN W9xx with Microsoft Lync (Models W970/W980/W985/W990/W995)
When your W9xx is connected to a PC using the USB cable, it can interact with Microsoft
Lync/Skype For Business communication software installed on your PC. The headset button can
be used to answer and end a call and if you activate and finish a call using the desktop software
the headset will automatically turn on and turn off.

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Action
2 beeps
1 beep
1 beep
To enable MS Lync/Skype For Business - Press USB and microphone ‘+’ buttons together for 3
seconds. The USB LED will flash twice (fast) 6 times to confirm the function is enabled.
To disable MS Lync/Skype For Business - Press USB and microphone ‘-’ buttons together for 3
seconds. The USB LED will flash 6 times to confirm the function is disabled.
Default setting is MS Lync/Skype For Business disabled.
Telephone/USB PC base station
The headset turns on automatically when taking the headset from the base. This function can
be disabled If the ‘auto answer disable’ button (2) is pressed, the LED will light and the headset
auto answer mode will be disabled.
3.12 Switching Off Auto Pickup Mode
3.13 Overview of audio signals
On the Telephone/USB PC headset models the auto answer can be toggled on and off by
pressing the headset volume Up and down buttons together for 3 seconds.
Default setting is Auto Answer OFF.
· LED will flash slowly to show Auto Answer ON
Telephone Only base station
· LED will flash quickly to show Auto Answer OFF

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4. Troubleshooting
Q. I have connected my headset base to my telephone terminal but the headset is not working.
A. Make sure that the battery has been properly charged.
Q. The headset is working but I cannot hear telephones calls correctly.
A. Ensure that you have the correct wiring setting by adjusting the switch on the bottom of the
AC adapter to charge the headset. Ensure that the voltage rating (e.g. 120V, 60 Hz)
ŸCHILDREN. Never allow children to play with the product – small parts may be a choking
Operating, charging and storage temperature is 32°F to 104°F (0°C to 40°C).
Warnings
hazard.
ŸTo reduce the risk of electric shock, explosion or fire, use only the supplied charger or Class 2
General
ŸPlug the AC adapter into the outlet nearest the equipment that is easily accessible.
corresponds to the power supply you intend to use.
ŸFor safety reasons always tie back long hair that might get caught in the headset.
Q. When the headset's ON/OFF button is pressed, the handset lifter lifts the handset but I cannot
headset port (If the telephone has one).
headset base.
A. Ensure that the headset base is connected to the telephone's handset port and not the
Health and safety instructions
hear the call on the headset.
Please read the following safety and operational instructions before using your IPN headset
product. Please keep these instructions for your reference. When using this product, these basic
safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury
to persons and damage to property.

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ŸIf you experience a skin irritation after using this product, discontinue use and contact IPN
Headsets.
To protect your hearing, some hearing experts suggest you:
1. Set the volume control in a low position before putting your headset on your ears and use as
low volume as possible.
2. Avoid turning up the volume to block out noisy surroundings. Whenever possible, use your
headset in a quit environment with low background noise.
3. Limit the amount of time you use headsets at high volume levels.
4. Turn the volume down if the sound from the headset prevent you from hearing people
speaking near you.
ŸExposure to high volume sound levels or excessive sound pressure may cause temporary or
permanent damage to your hearing. Although there is no single volume setting that is
appropriate for everyone, you should always use your headset with the volume set at
moderate levels and avoid prolonged exposure to high volume sound levels. The louder the
volume, the less time is required before your hearing could be affected. You may experience
different sound levels when using your headset with different devices. The device you use and
its settings affect the level of sound you hear. If you experience hearing discomfort, you should
stop listening to the device through your headset and have your hearing checked by your
doctor.
ŸDo not insert anything into the product because this may cause damage to the internal
components or cause injury to you.
ŸDiscontinue use of product and contact IPN Headsets if the product overheats, has a damaged
cord or plug, if the product has been dropped or damaged, or if the product has come into
contact with liquids.
ŸAvoid contact with liquids. Do not locate this product near water, for example, near a bathtub,
or sink, in a wet basement, or near a swimming pool.
ŸDo not disassemble the product or AC adapter as this may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock or fire when the product is
subsequently used.
ŸThis product should never be placed over or near a heat register and should not be placed in
locations without which do not have proper ventilation.

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Do not open or mutilate the battery. There may be corrosive materials which can cause damage
to eyes or skin and may be toxic if swallowed.
Do not attempt to open battery in a fire. The battery may explode. Check the local laws for
disposal instructions.
RECYCLING: the battery used in your headset must be recycled or disposed of properly. Contact
your local recycling centre for propel disposal of your headset.
Charge the headset according to the instructions supplied with the headset.
To avoid the risk of electric shock, explosion, fire or leakage of corrosive or toxic chemicals,
please observe the following charging and battery warnings:
ŸUse only the charger supplied by IPN Headsets to charge the product. Do not use the
charger for any other purpose. Ensure that the voltage rating corresponds to the power
supply you intend to use.
ŸAvoid charging the battery while it is unattended.
Headset battery warnings
The headset is equipped with a replaceable battery. To reduce the risk of fire or injury to
persons read and follow these instructions.
Charging warnings
ŸCharge the headset according to the instructions supplied with the unit.
ŸPlug the AC adapter or charger into an outlet that is near the equipment and will be easily
accessible.
ŸNever charge the battery where the temperature may fall below 0°C (32°F) or rise above
40°C (104°F) – for example in an unattended motor vehicle.

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Do not use this equipment in places where volatile or explosive materials may be present.
This equipment will be inoperable if mains power fails. For indoor use only.
ŸAvoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk or electric shock from lightening.
When using your telephone equipment, basic safety precautions should always be followed
to reduce the risk of fire, electric shock and injury to persons, including the following:
ŸDo not use this product near water, for example a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
ŸDo not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION:
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to instructions.
ŸUse only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
Use only with (IPN W970 , IPN W980 and IPN W985) (3.7 V, 200 mAh Li-ion
rechargeable battery).
Supplied adaptor with ferrite must be used with this device to ensure compliance with the
class B FCC limits.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Warning: Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS

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Note: This equipment has been tested and found to comply with the limits for a class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
To maintain the compliance with FCC’s RF exposure guideline, place the base unit at least
20 cm from nearby persons.
ŸReorient or relocated the receiving antenna.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the bottom of this equipment is a label that contains, among other
information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
An applicable certification jacks Universal Service Order Codes (USOC) for the equipment
is provided (i.e RJ9) in the packaging with each piece of approved terminal equipment. A
plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product. It
is designed to be connected to a compatible modular jack that is also compliant.
ŸConsult the dealer or an experienced radio/TV technician for help.
ŸConnect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
ŸIncrease the separation between the equipment and the receiver.