Sony BRAVIA XR65X95LU User manual

Television
Getting Started [1]
Remote control [2]
Remote control buttons [3]
Remote control buttons [4]
Connecting terminal [5]
How the LEDs light up [6]
Home menu [7]
Selecting inputs [8]
Performing acoustic auto calibration [9]
Accessibility features [10]
Useful features [11]
Searching for content/operating the TV with your voice [12]
Using the remote control microphone [13]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [14]
Enjoying preferred apps [15]
Installing apps [16]
Finding the remote control (only models supplied with a buzzer built-in remote
control) [17]
Enjoying safe apps and video streaming services (Security and restrictions)
[18]
Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models
only) [19]
Watching TV [20]
Watching TV programmes [21]
Understanding the information banner icons [22]
Using the programme guide [23]
Configuring channel settings [24]
Receiving digital broadcasts [25]
Receiving satellite broadcasts [26]
Sorting or editing the channels [27]

Using the TV menu [28]
Using interactive broadcast TV services [29]
Useful features when watching TV [30]
Changing the picture and sound quality to your preferences [31]
Adjusting the picture quality [32]
Adjusting the sound quality [33]
“Sound” advanced settings [34]
Advanced auto volume [35]
Balance [36]
Recording TV Programmes [37]
Recording to a USB HDD device [38]
Registering a USB HDD device [39]
Timer recording [40]
Information about using a USB HDD device for recording [41]
Watching/deleting recorded content [42]
Understanding the symbols displayed in the recorded title list [43]
Using the TV with Other Devices [44]
USB devices [45]
Playing content stored on a USB device [46]
Information about USB devices used for storing photos and music [47]
Supported files and formats [48]
Photos [49]
Music [50]
Videos [51]
Audio sampling rates (for videos) [52]
External subtitles [53]
Blu-ray and DVD players [54]
Connecting a Blu-ray or DVD player [55]
Watching Blu-ray and DVD discs [56]
TV box [57]
Connecting a TV box [58]
How to control the TV box using the TV remote control [59]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [60]
Computers, cameras, and camcorders [61]
Connecting a computer and viewing stored content [62]
Connecting a camera or camcorder and viewing stored content [63]

Computer video signal specifications [64]
Audio system (such as an AV receiver or sound bar) [65]
Outputting audio from an audio system [66]
Connecting an audio system [67]
Adjusting an audio system [68]
Using the TV as a centre speaker (only models with TV centre speaker mode) [69]
Pass-through audio formats supported with eARC [70]
Accessing audio system settings [71]
Video game consoles [72]
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA
XR models only) [73]
Bluetooth devices [74]
Connecting a Bluetooth device [75]
Adjusting the AV sync setting [76]
Supported Bluetooth profiles [77]
BRAVIA Sync-compatible devices [78]
BRAVIA Sync overview [79]
Using features available for BRAVIA Sync-compatible devices [80]
Adjusting BRAVIA Sync settings [81]
Viewing pictures in 4K from compatible devices [82]
Viewing pictures in 4K resolution [83]
Settings for viewing pictures through HDMI input with higher quality [84]
BRAVIA Connectivity Guide [85]
Connecting to a Network [86]
Connecting to a network [87]
Connecting to a network using a LAN cable [88]
Connecting to a network using a wireless connection [89]
Using Wi-Fi to connect the TV to the Internet/Network [90]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [91]
Home network features [92]
Adjusting home network settings [93]
Playing content from a computer [94]
Playing content from a media server [95]
Viewing Internet content [96]
Settings [97]

Using the Quick Settings [98]
Using the Eco Dashboard [99]
Channels & Inputs [100]
Display & Sound [101]
Network and Internet [102]
Accounts and sign-in [103]
Privacy [104]
Apps [105]
System [106]
Remotes and accessories [107]
Help and feedback [108]
Timers & Clock [109]
Troubleshooting [110]
Start here [111]
Self diagnostics [112]
Software updates [113]
If a full reset (restart) of the TV is required [114]
Frequently Asked Questions for Troubleshooting [115]
Picture (quality)/screen [116]
No colour/Dark picture/Colour is not correct/Picture is too bright. [117]
Distorted picture./The screen flickers. [118]
High resolution HDR pictures are not displayed. [119]
OLED panel (only models equipped with an OLED panel) [120]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [121]
The message [Panel refresh did not finish] is displayed. (only models equipped with an
OLED panel) [122]
You are concerned about an image retention. (only models equipped with an OLED panel)
[123]
A white line, or a red, green, or blue line appears on the screen. (only some models
equipped with an OLED panel) [124]
Keyboard [125]
Broadcast reception [126]
Check these things first to troubleshoot your TV reception. [127]
You cannot view digital channels. [128]
You cannot view satellite channels. [129]

Some digital channels are missing. [130]
Sound [131]
No sound but good picture. [132]
No audio or low audio with a home theatre system. [133]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [134]
You are concerned about a delay between the picture and sound. [135]
No TV sounds such as operation sound or audio response. [136]
You cannot establish an eARC connection. [137]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC). [138]
The TV responds to sound from the surroundings (only TVs with a built-in MIC). [139]
Network (Internet/home)/apps [140]
The TV cannot connect to the Internet/Network. [141]
You can connect to the Internet, but not to certain apps and services. [142]
Remote control/accessories [143]
The remote control does not operate. [144]
You want to disable the remote control backlight. (only remote controls that feature
backlight) [145]
Power [146]
The TV cannot be turned off using the remote control. [147]
The TV turns off automatically. [148]
The TV turns on automatically. [149]
The TV does not turn on. [150]
Connected devices [151]
No picture from a connected device. [152]
You cannot select a connected device. [153]
You cannot find a connected BRAVIA Sync HDMI device. [154]
You cannot turn off the TV box using the TV's remote control. [155]
An external device (such as a TV box) cannot be controlled using the TV's remote
control. (TV box control compatible models only) [156]
Operation cuts out, or a device does not work. [157]
USB HDD recording [158]
You cannot use a USB HDD device. [159]
The USB HDD device cannot be registered. [160]
LED [161]
You want to disable the LED so that it does not light up or blink. [162]
The Operational response LED blinks in red. [163]

Index/Other [164]
Index [165]
About the Help Guide [166]
Help Guide structure [167]
Specifications [168]
Support Site [169]
Keeping the TV updated [170]
Trademark information [171]
[1]
Getting Started
Remote control This section describes remote control buttons.
Connecting terminal
How the LEDs light up
Home menu
Selecting inputs
Performing acoustic auto calibration
Accessibility features
[2] Getting Started
Remote control
Please select your remote control.
[3] Remote control | Remote control
Remote control buttons

The supplied remote control, button layout, button names and available features vary
depending on your model/country/region.
Click a button on the image of the remote control to display a description.
(Power)
Turns on or switches to standby/networked standby mode.
TV
Switch to a TV channel or input and display the TV menu. For details, refer
to Using the TV menu page.
(MIC)
Speak into here to use the microphone in the remote control. There is an
LED above the microphone.
(Quick Settings)
Display Quick Settings. For details, refer to Using the Quick Settings page.
Hint
You can use the convenient [Find remote] feature to find the remote
control by pressing the power button on the TV. For details, refer to
Finding the remote control (only models supplied with a buzzer
built-in remote control).
(Input select)
Display and select the input source, etc. For details, refer to Selecting
inputs page.
MENU
Display a menu on the TV to use button functions that are not on the
remote control on the screen.
(Up) / (Down) / (Left) / (Right) / (Enter) (Navigation
D-Pad)
On screen menu navigation and selection.
(BACK)
Return to the previous screen.
(HOME)
Display the TV Home Menu. For details, refer to Home menu page.
+/- (Volume)
Adjust the volume.
(Google Assistant/Microphone)

Ask Google for a little help on the big screen. Press the Google Assistant
(or MIC) button on the remote to get started.
For details, refer to Using the remote control microphone page.
Google Assistant is not available in certain languages/countries/regions.
(Mute)
Mute the sound. Press again to restore the sound.
Hint
The accessibility shortcut service can be turned on or off by
pressing and holding (Mute).
CH +/- (Channel)
Select the channel.
(Dashboard)
Display Dashboard.
(Play) / (Pause)
Operate media contents on the TV and connected BRAVIA Sync-
compatible device.
(Guide)
Display the digital programme guide of the TV or TV box. For details, refer
to Using the programme guide page.
App buttons (Online service)
Enjoy various video streaming services with one push. Press to watch
your desired service.
[4] Remote control | Remote control
Remote control buttons
The included remote control, as well as the layout of the buttons and the button names, vary
depending on your model/country/region.
Click a button on the image of the remote control to display a description.

(Info/Text reveal)
Display information.
TV
Switch to a TV channel or input and display the TV menu. For details, refer
to Using the TV menu page.
(Power)
Turns on or switches to standby/networked standby mode.
(Subtitle setting)
Turn subtitles on or off (when the feature is available).
AUDIO
Select multilingual source sound or dual sound for the programme
currently being viewed (depending on programme source).
HELP
Display the Help menu. Help Guide can be accessed from here.
EXIT
Return to the previous screen or exit from the menu. When an Interactive
Application service is available, press to exit from the service.
Number Button/・(Dot)
Use with the 0-9 buttons to select digital channels.
(Text)
Display text information.
Colour buttons
Execute corresponding function at that time.
(Input select)
Display and select the input source, etc. For details, refer to Selecting
inputs page.
(Quick Settings)
Display Quick Settings. For details, refer to Using the Quick Settings page.
(Up) / (Down) / (Left) / (Right) / (Enter) (Navigation
D-Pad)
On screen menu navigation and selection.
(BACK)
Return to the previous screen.
(HOME)
Display the TV Home Menu. For details, refer to Home menu page.
MENU

Display a menu on the TV to use button functions that are not on the
remote control on the screen.
+/- (Volume)
Adjust the volume.
(Jump)
Jump back and forth between two channels or inputs. The TV alternates
between the current channel or input and the last channel or input that was
selected.
(Mute)
Mute the sound. Press again to restore the sound.
Hint
The accessibility shortcut service can be turned on or off by
pressing and holding (Mute).
CH +/- (Channel)
In TV mode: Select the channel.
In Text mode: Select the (Next) or (Previous) page.
(Dashboard)
Display Dashboard.
(Play) / (Fast rewind) / (Pause) / (Stop) /
(Fast forward)
Operate media contents on the TV and connected BRAVIA Sync-
compatible device.
(Guide)
Display the digital programme guide of the TV or TV box . For details, refer
to Using the programme guide page.
[5] Getting Started
Connecting terminal
The types and shapes of connectors available vary depending on your TV.
For the location of the connectors, refer to the Setup Guide (printed manual).
Terminal Description
USB
Connects to Digital still camera/Camcorder/USB storage media.

Terminal Description
Note
Connecting a large USB device may interfere with other
devices connected next to it. In such a case, connect it to the
another USB input.
USB HDD REC
Connects to the USB HDD device or Digital still
camera/Camcorder/USB storage media.
The USB HDD recording function is only available in limited
regions/countries/TV models.
AV IN
Connects to VCR/Video game equipment/DVD
player/Camcorder/External Box.
For a composite connection, use an Analogue Extension Cable (not
supplied).
For an external device which has only SCART AV OUT, use a
SCART-RCA adaptor and Analogue Extension Cable.
For more about the shape of the Analogue Extension Cable, refer to
Connecting a Blu-ray or DVD player.
HDMI IN
Connects to the HDMI device. The HDMI interface can transfer the
digital video and audio on a single cable. To enjoy high quality 4K
contents, connect a Premium High Speed HDMI Cable(s) and
follow the instructions displayed on the screen to set the [HDMI signal
format] of the HDMI IN port.
HDMI IN (8K, 4K 120 Hz)
If you use an HDMI device that supports video output in 8K or 4K
100/120 Hz, connect the Ultra High Speed HDMI Cable, and follow
the instructions displayed on the screen to set the [HDMI signal
format] of the HDMI IN port.
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Terminal Description
Note
4K 100 Hz support depends on your country/region.
HDMI IN (4K 120 Hz)
If you use an HDMI device that supports video output in 4K 100/120
Hz, connect the Ultra High Speed HDMI Cable, and follow the
instructions displayed on the screen to set the [HDMI signal format] of
the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (eARC/ARC)
To connect an audio system that supports eARC (Enhanced Audio
Return Channel) or ARC (Audio Return Channel), connect to the
HDMI port labelled “eARC/ARC” on the TV. It is a feature that sends
audio to an audio system that supports eARC/ARC through an HDMI
cable. If the audio system does not support eARC/ARC, you need to
connect with DIGITAL AUDIO OUT (OPTICAL).
DIGITAL AUDIO OUT (OPTICAL)
Connects to an audio system with optical audio input.
When connecting an audio system not compatible with ARC using an
HDMI cable, you need to connect an optical audio cable to the
DIGITAL AUDIO OUT (OPTICAL) to output digital sound.
(RF input)
Connects to Cable/Antenna/External Box.
Note
When connecting the cable to the Cable/Antenna input, finger
tighten only, over tightening the connection can damage the TV.
™

Terminal Description
(Satellite input)
Connects to satellite input.
Connection steps: SUB. → MAIN → Antenna.
For SUB. jack, connect only when you are using twin tuner mode
except for Single Cable Distribution EN50494 (depends on model).
LAN
Connect to a Router.
Connect to the Internet using a LAN cable.
CAM (Conditional Access Module)
Provides access to pay TV services. For details, refer to the
instruction manual supplied with your CAM.
Note
Do not insert the smart card directly into the TV CAM slot. It
must be fitted into the Conditional Access Module provided by
your authorised dealer.
CAM is not supported in some countries/areas. Check with
your authorised dealer.
A CAM message may appear when you switch to a digital
programme after using the Internet video.
Do not remove the dummy card or cover (availability depends
on TV model) from the TV CAM slot other than to insert a smart
card fitted in CAM.
CENTER SPEAKER IN
To use your TV speakers as the centre speaker, connect the output of
your AV receiver to the CENTER SPEAKER IN on your TV.
To use your TV speakers as the centre speaker, press the (Quick
Settings) button on the remote control, then select [Settings] —
[Display & Sound] — [Audio output] — [Speakers] — [Audio system].
Note

Terminal Description
Before connecting cables, disconnect the AC power cord
(mains lead) of both the TV and AV receiver.
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER IN input, change the following setting to
prevent noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV centre speaker mode] in [Settings] — [Display &
Sound] — [Audio output].
S-CENTER SPEAKER IN
Connects the TV and an audio device with an S-CENTER OUT
output/jack using a TV centre speaker mode cable. Before
connecting, make sure you unplug the AC power cord (mains lead) of
the TV and audio device to be connected.
For details, refer to Using the TV as a centre speaker (only models
with TV centre speaker mode).
Note
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER IN input, you will need to perform the
following steps to prevent noise from the speakers.
Press the (Quick Settings) button on the remote control, and
disable [TV centre speaker mode] in [Settings] — [Display &
Sound] — [Audio output].
[6] Getting Started
How the LEDs light up
You can check the status of the TV by looking at how the LEDs light up.
The location of the LEDs varies by model.

(A) (B)
(B) (A)
(A) Voice function LED (On the left side or centre right at the bottom of the TV. Only TVs with
a built-in MIC. )
(B) Operational response LED (In the centre at the bottom of the TV.)
The built-in MIC may not be available depending on your region/model/language.
Voice function LED
Turns “on” or “blinks” when “Ok Google” is detected and the TV is communicating with the
server . The lighting pattern of this LED depends on the server communication status.
Note
You can use the built-in MIC on the TV when the Built-in MIC switch is on. For the
location of the Built-in MIC Switch, refer to the Reference Guide/Setup Guide supplied
with the TV.
After you press the MIC/Google Assistant button on the remote control and finish
activating the built-in MIC on the TV, the voice function LED turns on in amber when the
built-in MIC on the TV is off (when on, the Operational response LED turns on in
amber).
Operational response LED
Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the
remote control, or when updating the software using a USB storage device.
When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in MIC )
The built-in MIC may not be available depending on your region/model/language.
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When the Built-in MIC switch is on, it turns “on” in amber. (only TVs with a built-in MIC )
The built-in MIC may not be available depending on your region/model/language.
Related topics
Using the built-in MIC on the TV (only TVs with a built-in MIC)
You want to disable the LED so that it does not light up or blink.
Home network features
Software updates
[7] Getting Started
Home menu
The screen displayed when you press the HOME/ (HOME) button on the remote control is
called the Home Menu. From the Home Menu, you can search for content and select
recommended content, apps, and settings.
The items displayed on the Home Menu depends on whether a Google Account has been
setup on the TV.
(Some features do not apply depending on your model/region/country. The images are for
reference only. They may differ from the actual screen.)
(A) The Home Menu when a Google Account is setup on the TV
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(B) The Home Menu when a Google Account is not setup on the TV
Setting up a Google Account and enjoying the TV
If you connect the TV to the Internet and setup a Google Account, you can install desired apps
on the TV and enjoy Internet videos and use your voice to search for content.
Enjoying the TV without setting up a Google Account
Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content
from devices connected to the TV such as a Blu-ray player. If you connect the TV to the
Internet, you can also use the Internet streaming services displayed on the Home Menu.
Note
To setup a Google Account later and enjoy the TV, set up Google TV from the Home
Menu or settings menu.
If you delete the Google Account, the TV will return to the factory default settings.
Hint
Depending on the TV settings, the Home screen will be displayed when the TV is
turned on. If you change the following setting, you can change the screen that is
displayed when the TV is turned on to the TV broadcast channel or external input such
as HDMI that you were watching before turning off the TV.
Press the (Quick Settings) button on the remote control.
Select [Power-on behaviour], and then select [Last used input].
The next time the TV is turned on, the TV broadcast channel or external input such as
HDMI that you were watching before turning off the TV will be displayed.
Specifications may be subject to change without notice.

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For other information, see “Frequently Asked Questions” on the Sony Support Site.
Frequently Asked Questions for Troubleshooting
[8] Getting Started
Selecting inputs
To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or to
watch TV after such use, you will need to switch the input.
If you edit the items and add apps, you will be able to switch to those apps in the input
selection screen.
Press the (Input select) button repeatedly to select the connected device.
Alternatively, press the (Input select) button, use the (Left) / (Right)
buttons to select a connected device, and then press the (Enter) button.
Note
If there are no devices connected to an HDMI input, the HDMI input may not be
displayed in the [Input menu].
To edit the input items
Press the (Input select) button.
Press the (Right) button (or (Left) button depending on the TV's display
language) and select (Edit).
Select the app/input/device you want to show or hide.
Select [Close].
Hint
To change the order or hide a displayed item, press the (Up) button on the remote
control with that item highlighted, and [Move] and [Hide] will be displayed. If you select
[Move], use (Left) / (Right) on the remote control to move the item to the desired
position, and then press the (Enter) button on the remote control.

1
You can switch to TV broadcasting by simply pressing the TV button on the remote
control.
[9] Getting Started
Performing acoustic auto calibration
You can correct the audio to the best acoustics for your viewing environment by using the
remote control microphone to measure a test sound from the TV. (This setting may not be
available depending on the model.)
Models that support acoustic auto calibration have the following setting.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]
Note
Calibration effects will vary depending on your watching environment.
A loud test sound will be played from the TV during measurement.
Do not block the microphone opening at the end of the remote control during
measurement.
Do not move the remote control during measurement. Doing so may result in incorrect
measurement.
Perform the calibration when your surroundings are quiet. Noise may result in incorrect
measurement.
Acoustic auto calibration cannot be performed if you are using a sound bar. Change the
following setting.
[Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]
Press the (Quick Settings) button on the remote control, then select the
following settings.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] —
[Calibration setup]

2Measure by following the on-screen instructions.
The acoustics will be corrected automatically based on the measurement results of
your watching environment.
Hint
Acoustic auto calibration may fail in the following cases.
If the remote control is moved during measurement
If there are sounds other than the test sound (such as noise) during measurement
[10] Getting Started
Accessibility features
This TV has accessibility features in [Accessibility] such as a text-to-speech function for on-
screen text, zooming to make text easier to read, and subtitles.
Note
Some features do not apply depending on your model/region/country.
Press the (Quick Settings) button on the remote control, then select [Settings] — [System]
— [Accessibility] to configure the user assistive features.
[Accessibility] has a shortcut function so you can turn it on or off by pressing and holding the
(Mute) button on the remote control for 3 seconds.
Hint
To change the shortcut function, select [Accessibility shortcut] in [Accessibility], enable
[Enable accessibility shortcut], and change the function in [Shortcut service].
If you select [Accessibility tutorial] in [Accessibility], you can learn about user
accessibility features supported by the TV. (This feature may not be available
depending on your model.)