Sony SRS-XB402G Reference guide

Help Guide
Wireless Speaker
SRS-XB402G
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Getting started
Parts and controls
Installing “Google Home” and making the initial settings
Changing your Google Assistant language
Power source/charging
Connecting the speaker to an AC outlet
Turning the power on
Turning the power off
Lighting function
Changing the lighting mode
Using Google Assistant
Talking to your Google Assistant
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Notes on using the Wi-Fi 5 GHz band
Disabling the Wi-Fi 5 GHz band
Using as a BLUETOOTH® speaker
Pairing and connecting with BLUETOOTH devices
Connecting with a computer via a BLUETOOTH connection (Windows)
Connecting with a computer via a BLUETOOTH connection (Mac)
Listening to music from the connected BLUETOOTH device
Terminating the BLUETOOTH connection (After use)
Enjoying switching the sound effects
Using “Sony | Music Center”
What you can do with “Sony | Music Center”
Installing “Sony | Music Center”
Information
About the indicators
About software update
Notes on use
Precautions
Notes on charging
Notes on disposing of or giving away this speaker
Notes on waterproof and dust proof features
How to care for the speaker
Trademarks
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to charge the built-in battery
Unable to turn on the speaker or the speaker suddenly turns off
Voice commands
The speaker is not responding to any voice commands
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Sound
No sound is output or the playback sound distorts/interrupts
No phone calls are made
Sound becomes low while in use
Network connection
Unable to connect to a network via a Wi-Fi® connection
BLUETOOTH connection
Unable to pair the speaker with a BLUETOOTH device
Indicators
The status indicators (Google Assistant) are flashing in blue or white
When you find the speaker not working properly
Resetting the speaker
Initializing the speaker
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Help Guide
Wireless Speaker
SRS-XB402G
Parts and controls
(power) button with indicator/ PAIRING button*1
1.
(microphone mute) button
Reset: You can press and hold this button for about 8 seconds to reset the speaker.
2.
(play) button3.
(BLUETOOTH) indicator4.
LINK indicator5.
– (volume) button6.
+ (volume) button7.
LIVE button with indicator/ STANDARD button8.
Status indicators*2 (Google Assistant)
9.
Built-in microphones10.
Lighting11.
LIGHT button/ BATTERY button12.
Cap13.
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Related Topic
About the indicators
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DC IN 5V jack14.
CHARGE indicator15.
The / PAIRING button is disabled before the Google Assistant setup is complete.
*1
These indicators show the status of the volume and battery level.
*2
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Help Guide
Wireless Speaker
SRS-XB402G
Installing “Google Home” and making the initial settings
To use your speaker, you first need to install “Google Home” on your smartphone/iPhone and make the initial settings for
the speaker.
Note
To use “Google Home”, you need to create a Google account and log in to the account beforehand.
To download the app and use network services, additional registrations and payment of communication charges and other fees
may be required.
Access Google Play or App Store from the smartphone/iPhone.
1
Install “Google Home” on the smartphone/iPhone.
For details, visit the website at https://www.google.com/cast/setup/.
2
Place the speaker as close to a Wi-Fi router as possible.
3
Establish a wireless connection from the smartphone/iPhone to the Wi-Fi router.
1.
Take a note of the SSID and the password (encryption key) of the connected Wi-Fi router.
Some of the Wi-Fi routers have multiple SSIDs.
Be sure to take a note of the SSID that you used for establishing the wireless connection from the
smartphone/iPhone.
For details, refer to the operating instructions supplied with the Wi-Fi router.
2.
In advance, you must turn on the BLUETOOTH function on the smartphone/iPhone.
3.
Connect the supplied AC adaptor to the speaker.
The speaker turns on automatically.
Connecting the speaker to an AC outlet
4
Start “Google Home” and follow the on-screen instructions to make the initial settings for the speaker.
Depending on your service, you may have to create an account in advance.
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Hint
You can change your Google Assistant language. For details, refer to the following topic.
Changing your Google Assistant language
Note
The / PAIRING button is disabled before the Google Assistant setup is complete.
Use of the Wi-Fi 5 GHz band is restricted to indoors only.
When using wireless connections outdoors, disable the Wi-Fi 5 GHz band.
For details on the Wi-Fi settings, refer to the operating instructions supplied with the Wi-Fi router.
Related Topic
Disabling the Wi-Fi 5 GHz band
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Help Guide
Wireless Speaker
SRS-XB402G
Changing your Google Assistant language
You can change your Google Assistant language.
For details on changing your Google Assistant language and on the supported languages, visit the website at:
assistant.google.com/intl/en_us/ (USA)
assistant.google.com/intl/en_ca/ (Canada)
Related Topic
Installing “Google Home” and making the initial settings
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Help Guide
Wireless Speaker
SRS-XB402G
Connecting the speaker to an AC outlet
This speaker can run on power either from the AC outlet to which it is connected by the supplied AC adaptor or from the
built-in battery.
When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the
power.
You can operate the speaker with the built-in battery by charging the speaker before use.
Note
Depending on your countries/regions, the shape of the AC adaptor may be different from the one illustrated below.
Built-in battery life (using the BLUETOOTH connection or the Wi-Fi connection)
About 12 hours
The volume level of the speaker is set to 60%.
The lighting function is set to off.
The Sound Mode is set to STANDARD.
About 11 hours
Connect the AC adaptor to the DC IN 5V jack on the speaker, and then plug the AC adaptor into an AC
outlet.
The speaker turns on automatically.
The CHARGE indicator lights up in orange while charging. Charging is completed in about 6 hours* and the
indicator turns off.
If the built-in battery is fully charged when you connect the speaker to an AC outlet, the CHARGE indicator lights up
in orange then turns off after about 1 minute.
Hint
While you listen to music through the speaker, the speaker is capable of charging the built-in battery as long as it is
connected to an AC outlet by the suppled AC adaptor. However, it may take longer to charge the battery depending on the
conditions of use. When you charge the battery, it is recommended that you turn off the power to the speaker.
1
Time that is required to charge the empty built-in battery to its full capacity when the speaker turns off.
*
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The volume level of the speaker is set to 60%.
The lighting function is set to on. (factory default settings)
The Sound Mode is set to EXTRA BASS. (factory default settings)
About 4 hours
The volume level of the speaker is set to maximum.
The lighting function is set to on. (factory default settings)
The Sound Mode is set to EXTRA BASS. (factory default settings)
The built-in battery life above is measured using the specified music source.
Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature,
and usage conditions.
When the built-in battery is running low
When the CHARGE indicator and (power) indicator flash slowly, the built-in battery is running low and needs to be
charged.
When the CHARGE indicator and (power) indicator flashes 3 times and turns off, the built-in battery is empty and
needs to be charged.
Using a USB AC adaptor (commercially available) for charging
Connect one end of a micro-USB cable compliant to the USB standard (commercially available) to the DC IN 5V
connector on the speaker and the other end to a USB AC adaptor (commercially available). Then, connect the USB AC
adaptor to an AC outlet.
The speaker turns on automatically.
During battery charge, the CHARGE indicator lights up in orange. It takes about 8 hours* to fully charge the battery and
then the indicator goes out. This speaker supports charging from a USB device with the capability to output 1.5 A or
more power. Use a micro-USB cable compliant to the USB standard for charging. Charging from any other device is not
guaranteed.
Note
When you use the speaker at a loud volume, the built-in battery may run low even if the speaker is connected to an AC outlet. If
you want to use the speaker while charging, lower the volume of the speaker. Otherwise, turn off the speaker and charge the
built-in battery sufficiently.
To charge the battery with a USB AC adaptor, turn off the power to the speaker. While charging is in progress, no activities with the speaker,
such as playing music, are guaranteed.
*
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When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to
an AC outlet. As a result, sound becomes low. This is not a malfunction. Turn off the speaker and charge the built-in battery
sufficiently.
The maximum power output will be lower when the built-in battery is running low.
In an extremely cold or hot environment, charging stops for safety. If charging takes a long time, it also makes charging of the
speaker stop. To resolve these issues, disconnect the supplied AC adaptor or a USB AC adaptor (commercially available), and
then connect it again within an operating temperature between 5 °C and 35 °C (41 °F and 95 °F).
Do not charge in places where water may splash on the speaker. The ports on the supplied AC adaptor and the speaker
(USB/DC-IN) are neither waterproof nor dust proof.
Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to
maintain its performance.
Related Topic
Turning the power on
Notes on charging
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Help Guide
Wireless Speaker
SRS-XB402G
Turning the power on
Hint
When you turn on the speaker for the first time after purchase, the lighting function is on. The speaker lights up.
Note
If the (power) indicator and the CHARGE indicator flashes 3 times and turns off when you turn on the speaker, the built-in
battery is empty. In this state, the speaker turns off automatically. Charge the built-in battery.
When the (power) indicator and the CHARGE indicator flashes slowly, the built-in battery is running at less than 10% and
needs to be charged.
Related Topic
Turning the power off
Connecting the speaker to an AC outlet
Changing the lighting mode
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Press the (power) button.
The (power) indicator lights up in white*.
1
Depending on the Sound Mode, the color of the (power) indicator varies. For details, refer to the following topic.
About the indicators
*
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Help Guide
Wireless Speaker
SRS-XB402G
Turning the power off
Note
When the alarm/timer settings are specified on Google Assistant, do not turn off the power. Once the speaker is turned off, the
alarm/timer may not work successfully.
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Press the (power) button.
The (power) indicator turns off.
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Help Guide
Wireless Speaker
SRS-XB402G
Changing the lighting mode
The speaker lights up with the music to liven up the atmosphere. When you purchase the speaker, the lighting function is
set to on.
Hint
By using the illumination function on “Sony | Music Center,” you can turn on/off the lighting function or choose the various lighting
modes.
RAVE:
For dance music with heavy use of flashes
When you purchase the speaker, RAVE is set.
CHILL:
For relaxing music
RANDOM FLASH OFF:
For all kinds of music including dance music with no use of flashes
HOT:
Lighting with warm-color flashes
COOL:
Lighting with cool-color flashes
STROBE:
Lighting with white flashes
CALM CYAN:
Slowly glows in bluish color.
CALM DAYLIGHT:
Slowly glows in daylight color.
Press LIGHT button/ BATTERY button.
Each time you press the LIGHT button/ BATTERY button, the lighting changes in 9 modes*.
“Sony | Music Center” enables you to check the Lighting mode name and to switch the mode.
1
At the time of your purchase, the lighting is in RAVE mode.
*
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OFF:
No lighting
Note
When the speaker's light is strong, brighten the room or turn off the lighting.
Related Topic
What you can do with “Sony | Music Center”
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Help Guide
Wireless Speaker
SRS-XB402G
Talking to your Google Assistant
You can use a wide variety of voice commands to control the operation of your speaker in conjunction with Google
Assistant. Just say a voice command to the speaker. Then, the speaker will perform the Google Assistant activity
associated with the voice command.
Hint
To play music, registration with a music distribution service, such as Google Play Music, is required.
In a noisy place or a place that is exposed to strong winds or echoes (sound reflections), the speaker may fail to detect the voice
command. In such a case, press and hold the (play) button for about 3 seconds. This action is equivalent to saying “Ok
Google” to the speaker.
For the latest voice commands, visit one of the websites listed below.
For customers in the USA:
assistant.google.com/intl/en_us/
For customers in Canada:
assistant.google.com/intl/en_ca/
Note
When the alarm/timer settings are specified on Google Assistant, do not turn off the power. Once the speaker is turned off, the
alarm/timer may not work successfully.
To use network services, additional registrations and payment of communication charges and other fees may be required.
Related Topic
Changing your Google Assistant language
The speaker is not responding to any voice commands
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Help Guide
Wireless Speaker
SRS-XB402G
Disabling the Wi-Fi 5 GHz band
Depending on your country or region, outdoor use of the wireless devices that use the Wi-Fi 5 GHz band may be
prohibited by law.
Follow the instructions below to disable the Wi-Fi 5 GHz band on this speaker.
To disable the Wi-Fi 5 GHz band
Press and hold the LIVE/ STANDARD button and the LIGHT/ BATTERY button simultaneously until the LINK
indicator flashes in orange (about 4 seconds).
The Wi-Fi 5 GHz band is disabled.
To enable the Wi-Fi 5 GHz band
Press and hold the LIVE/ STANDARD button and the LIGHT/ BATTERY button simultaneously until the LINK
indicator flashes in green (about 4 seconds).
The Wi-Fi 5 GHz band is enabled.
For details on the Wi-Fi settings, refer to the operating instructions supplied with the Wi-Fi router.
Related Topic
About the indicators
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Help Guide
Wireless Speaker
SRS-XB402G
Pairing and connecting with BLUETOOTH devices
When pairing with two or more BLUETOOTH devices, perform the following pairing procedure for each device.
Before operating the speaker, be sure to do the following:
Place the BLUETOOTH device within 1 m (3.2 ft) from the speaker.
Connect the speaker to an AC outlet via the AC adaptor (supplied) or charge the built-in battery sufficiently.
To avoid any sudden loud sound output from the speaker, turn down the volume of the BLUETOOTH device that you
connect with the speaker, or stop playback on the device.
Depending on the paired BLUETOOTH device, the volume of the BLUETOOTH device may be synchronized with the
volume of the speaker when you start playing music after a BLUETOOTH connection is established.
Hint
For details on operating a BLUETOOTH device, refer to the operating instructions supplied with the BLUETOOTH device.
Note
The / PAIRING button is disabled before the Google Assistant setup is complete.
If the speaker goes out of BLUETOOTH pairing mode before you finish the procedure and the name of the speaker does not
appear on the BLUETOOTH device screen, repeat the procedure from step .
After the Google Assistant setup is complete, press and hold the (power)/ PAIRING button for about
3 seconds.
The (BLUETOOTH) indicator flashes in blue for 5 seconds and the speaker is placed in pairing mode.
Hint
If the (BLUETOOTH) indicator does not flash, the speaker may already be connected to the BLUETOOTH device. If this
is the case, once you have turned off the speaker, do the operations for pairing again.
1
Perform the pairing procedure on the BLUETOOTH device to detect the speaker.
When a list of detected devices appears on the display of the BLUETOOTH device, select the speaker you set up
for Google Assistant.
If passkey* entry is prompted on the BLUETOOTH device, enter “0000.”
2
A passkey may also be called “Passcode,” “PIN code,” “PIN number” or “Password.”
*
Follow the instructions on the BLUETOOTH device screen to establish a BLUETOOTH connection.
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Once the speaker is paired with the BLUETOOTH device, there is no need to pair them again, except in the following cases:
Pairing information is deleted due to repair work, etc.
The pairing information of the speaker is deleted from the BLUETOOTH device.
The speaker is initialized.
All pairing information will be deleted.
Video viewing using a BLUETOOTH connection is not recommended. A slight misalignment occurs in video and audio.
This speaker does not support the BLUETOOTH profile HFP (Hands-free Profile)/HSP (Headset Profile) that enables hands-free
calls with a BLUETOOTH mobile phone.
Related Topic
Listening to music from the connected BLUETOOTH device
Terminating the BLUETOOTH connection (After use)
No phone calls are made
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Help Guide
Wireless Speaker
SRS-XB402G
Connecting with a computer via a BLUETOOTH connection (Windows)
Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly.
It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform
the same procedures to pair to other devices.
Supported operation systems
Windows 10, Windows 8.1
Do the following before starting.
Place your computer within 1 m (3.2 ft) of the speaker.
Connect the speaker to an AC outlet via the AC adaptor (supplied) or a USB AC adaptor (commercially available), or
charge the built-in battery sufficiently.
Prepare the operating instructions supplied with the computer for reference.
To avoid any sudden loud sound output from the speaker, turn down the volume of the computer and speaker that
you connect with each other, or stop playback.
Set the speaker of your computer to on.
If the speaker of your computer is set to (mute), sound does not output on the BLUETOOTH speaker.
When the speaker of your computer is set to on:
Prepare to search for the speaker on the computer.
For Windows 10
Select [ (Action Center)] - [Connect] in the taskbar on the right-bottom of the screen.
For Windows 8.1
Right-click on [Start], and then click [Control Panel].
When [All Control Panel Items] is displayed, select [Devices and Printers].
If the [Control Panel] screen appears instead of [All Control Panel Items], select [Large icons] or [Small icons] from
the [View by] menu in the top right corner of the screen.
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