Sony SRS-XE300 Reference guide

Help Guide
Wireless Speaker
SRS-XE300
The following explains how to use this speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Use the latest versions of the software pre-installed on the speaker and “Sony | Music Center.”
Getting started
Parts and controls
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the BLUETOOTH standby (auto power on) function
Auto Standby (power saving) function
Using the speaker with less power consumption of the rechargeable battery
Making connections
BLUETOOTH connection
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Pairing and connecting with BLUETOOTH® devices
Connecting with a computer via BLUETOOTH connection (Windows®)
Connecting with a computer via BLUETOOTH connection (Mac)
Multipoint connection
Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection)
Listening to music
BLUETOOTH device
Listening to music of a device via BLUETOOTH connection
Switching between monaural audio playback and stereo audio playback
Selecting the quality for music playback via BLUETOOTH connection (Codec)
Terminating the BLUETOOTH connection (After use)
Stereo Pair function
Listening to music wirelessly with 2 speakers (Stereo Pair function)
Party Connect function
Enjoying wireless playback using multiple speakers (Party Connect function)
Phone calls
Making a video call on a computer
Receiving a call
Making a call
Using “Sony | Music Center”
What you can do with “Sony | Music Center”
Installing “Sony | Music Center”
Using “Fiestable”
What you can do with “Fiestable”
Installing “Fiestable”
Using the voice assist function
Using the voice assist function (Google™ app)
Using the voice assist function (Siri)
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Information
About the indicators
Updating the pre-installed software
Notes on use
Precautions
Notes on charging
Notes on waterproof and dustproof features
How to care for the speaker
About the BLUETOOTH wireless technology
Licenses
Trademarks
Troubleshooting
What can I do to solve a problem?
Power supply
Unable to charge the speaker
Unable to turn on the speaker or the speaker suddenly turns off
Sound
No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low
voice from callers
Sound becomes low while in use
BLUETOOTH connection
Unable to pair the speaker with a BLUETOOTH device
Speaker output is interrupted
Unable to connect a BLUETOOTH device with the speaker for the Stereo Pair function
Unable to connect with a speaker for the Party Connect function
Unable to add a speaker for the Party Connect function
Unable to connect the speaker concurrently with 2 devices (multipoint connection)
Reset
Restarting the speaker
Initializing the speaker
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Help Guide
Wireless Speaker
SRS-XE300
Parts and controls
Related Topic
About the indicators
5-038-100-11(1) Copyright 2022 Sony Corporation
(power) button with indicator1.
CHARGE indicator2.
(BLUETOOTH) button with indicator3.
(play)/ (call) button4.
Microphone5.
+/- (volume) buttons6.
BATT (battery) button/ STAMINA button with indicator7.
(microphone off) button with indicator*1
8.
DC input port (USB Type-C®)*2
The built-in battery of the speaker can be charged when connected to an AC outlet via the supplied USB Type-C
cable and a USB AC adaptor (commercially available).
9.
Cap10.
This button is enabled only while a phone conversation is in progress.
*1
This port is not compatible with music playback.
*2
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Help Guide
Wireless Speaker
SRS-XE300
Charging the speaker
The speaker is capable of running on power either from an AC outlet connected by a USB AC adaptor (commercially
available) or from the rechargeable built-in battery.
When using the speaker for the first time, be sure to charge the built-in battery for more than 1 hour before turning on the
speaker.
With the built-in battery charged in advance, you can use the speaker solely with battery power.
Hint
For charging the built-in battery of the speaker, the Battery Care mode option is available in addition to the normal charging
method. Battery Care mode limits the maximum charge capacity to approximately 90% and makes the battery life last longer. The
playback time available in Battery Care mode is shorter than the time available when the built-in battery is charged by the normal
charging method. At the time of purchase, the speaker is not in Battery Care mode.
You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center.”
Connect the speaker to an AC outlet to charge it.
Connect one end of a USB Type-C® cable to the DC input port on the speaker and the other end to a USB AC
adaptor (commercially available), and then connect the USB AC adaptor to an AC outlet.
The speaker supports USB AC adaptors that are capable of delivering an output current of 3.0 A or 1.5 A. When
using a USB AC adaptor with an output current of 3.0 A for battery charging, be sure to use a USB Type-C cable
(compliant with the USB standard) that supports an output current of 3.0 A. The supplied USB cable supports an
output current of up to 1.5 A. Use of any other devices is not guaranteed for battery charging.
The CHARGE indicator lights up in orange*1 while charging is in progress.
The estimated charging time varies depending on the power output capacity of the connected USB AC adaptor
(commercially available). In addition, it may take longer than the charging time stated below depending on the type
and specification of the USB AC adaptor and USB cable. The charging time may differ from the time stated below
depending on the ambient temperature or the usage of the speaker as well.
The following time is stated as a reference.
When a commercially available USB AC adaptor capable of delivering an output current of 1.5 A is connected,
charging completes in about 5 hours*2 and the CHARGE indicator turns off.
When using a commercially available USB AC adaptor, make sure that it is capable of delivering an output
current of 1.5 A or more. You can use a USB AC adaptor with an output current of 500 mA or more and less
than 1.5 A as well, but it may take a very long time before charging completes. When using such a USB AC
adaptor, it is recommended that you turn off the speaker before battery charging.
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Checking the charging completion
If the built-in battery is fully charged when you connect the speaker to an AC outlet with a USB AC adaptor
(commercially available), the CHARGE indicator lights up in orange* then turns off after about 1 minute.
When using the Android smartphone with Android 8.1 or later installed
When the speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH
connection, tap [Settings] - [Device connection] - [Bluetooth] on the smartphone. The remaining battery power of the
speaker is displayed along with the connected BLUETOOTH device name. For details, refer to the operating
instructions supplied with the Android smartphone.
Note that the remaining battery power displayed on the smartphone may vary from the actual remaining battery
power of the speaker. Consider this information as a reference.
When using the iPhone with iOS 10.0 or later installed
While the speaker is connected with the iPhone via an HFP (Hands-free Profile) BLUETOOTH connection, the
remaining battery power of the speaker is displayed on the widget screen of the iPhone. For details, refer to the
operating instructions supplied with the iPhone.
Note that the remaining battery power displayed on the iPhone may vary from the actual remaining battery power of
the speaker. Consider this information as a reference.
Checking the built-in battery level of the rechargeable built-in battery
When the BATT (battery) button is pressed while the speaker is turned on, the voice guidance listed below is output from
the speaker in accordance with the remaining built-in battery power.
81% - 100%: “Battery fully charged”
81% - 90% (Battery Care mode): “Battery Care Mode, Fully Charged, Battery About 90%”
61% - 80%: “Battery about 80%”
41% - 60%: “Battery about 60%”
21% - 40%: “Battery about 40%”
1% - 20%: “Low Battery, Please Recharge Speaker”
Hint
By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that
you hear when you turn on the speaker.
Built-in battery life (while the speaker is not in Battery Care mode and a BLUETOOTH connection is
established)
Approx. 24 hours
Volume level: 34
STAMINA: on
Approx. 14 hours (default)
Volume level: 34
Use of a USB AC adaptor with an output current of less than 500 mA is not guaranteed for battery charging.
After you disconnect the USB cable from the speaker upon completion of battery charging, be sure to close the cap
securely.
The cap plays a very important role in maintenance of the waterproof and dustproof performance.
While the speaker is in Battery Care mode, the CHARGE indicator lights up in white.
*1
Time that is required to charge the empty built-in battery to its full capacity when the speaker turns off.
*2
While the speaker is in Battery Care mode, the CHARGE indicator lights up in white.
*
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STAMINA: off
Approx. 5 hours
Volume level: 50 (MAX.)
STAMINA: off
Built-in battery life (after the built-in battery is charged for 10 minutes)
10 minutes of charging provide approximately 70 minutes of music playback. (Provided that the volume level is set to 34
and the STAMINA power option is activated.)
The built-in battery life above is measured using our specified music source.
Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and
usage conditions.
When the built-in battery is running low
When you hear voice guidance (Low Battery, Please Recharge Speaker) and the CHARGE indicator starts flashing
slowly, the built-in battery is running low and needs to be charged.
When the remaining battery decreases to such a level that the speaker cannot be turned on, you hear voice guidance
(Please Recharge Speaker. Power Off.) and the speaker automatically turns off. In such a case, charge the speaker.
If the CHARGE indicator flashes 3 times in orange* and goes out when you turn on the speaker, the built-in battery is
empty and needs to be charged.
Hint
You can charge the speaker's built-in battery by connecting the USB cable connected with the speaker to a computer that comes
equipped with a USB charging port as well. However, not all the computers are tested and found compatible with this procedure
and the procedure is not applicable to home-built computers.
As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes
equipped with a USB charging port, the speaker's built-in battery is capable of charging itself even while music playback from the
speaker is in progress. However, it may take a long time before charging completes depending on the usage of the speaker. It is
recommended that you turn off the speaker before battery charging.
Note
Depending on the type or specifications of the USB AC adaptor, if you use the speaker at a loud volume, the remaining power of
the rechargeable built-in battery may decrease or the speaker may turn off even while the speaker is connected to an AC outlet
by the USB AC adaptor. This, however, does not indicate a malfunction. If such a case occurs, turn off the speaker and let the
battery fully charge itself before you use the speaker.
The maximum power output will be lower when the built-in battery is running low.
In an extremely cold or hot environment, charging stops for safety. If charging takes a long time, it also makes charging of the
speaker stop. To resolve these issues, disconnect the USB cable, and then connect it again within an operating temperature
between 5 °C and 35 °C (41 °F and 95 °F).
Do not charge the speaker's built-in battery in places where water may splash on it. The supplied USB Type-C cable as well as
the USB port behind the cap are designed neither for waterproof nor for dustproof.
Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to
maintain its performance.
When the Android smartphone is configured to use only A2DP (Advanced Audio Distribution Profile) for establishing
BLUETOOTH connections, the remaining battery power of the speaker is not displayed on the smartphone.
While the speaker is in Battery Care mode, the CHARGE indicator flashes 3 times in white and goes out.
*
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Related Topic
Turning the power on
What you can do with “Sony | Music Center”
Notes on charging
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