Sony Bravia KD-49XF9005 Reference guide

Television
Getting Started [1]
Using the Help Guide [2]
Keeping the TV updated [3]
Introducing Android TV [4]
Displaying the picture in a small screen [5]
Downloading apps from the Google Play [6]
Moving apps to a USB memory device [7]
Viewing Internet media [8]
Enjoying content from your mobile device on the TV with Google Cast [9]
Enjoying safe apps and video streaming services (Security & restrictions) [10]
Searching by using your voice [11]
Basic Operations [12]
Using the remote control [13]
Home menu [14]
Using the TV Menu Bar [15]
Using the “Content Bar” (DISCOVER) [16]
Using the Action Menu [17]
Selecting devices that are connected to the TV [18]
Illumination LED [19]
Accessibility features [20]
Support Site [21]
Watching TV [22]
Watching TV programmes [23]
Using the programme guide [24]
Configuring channel settings [25]
Receiving digital broadcasts [26]
Receiving satellite broadcasts (satellite compatible models only) [27]
Sorting channels or editing the programme list [28]
Using interactive broadcast TV services [29]
Help Guide
1 z 147

Understanding the information banner icons [30]
Watching TV programmes using YouView (U.K. models only) [31]
Watching in 3D (3D models only) [32]
Understanding the basics of 3D TV (3D models only) [33]
Preparing your 3D glasses (3D models only) [34]
Watching TV in 3D (3D models only) [35]
Recording TV Programmes [36]
Recording to a USB HDD device (USB HDD recording models only) [37]
Registering a USB HDD device (USB HDD recording models only) [38]
One-touch recording (USB HDD recording models only) [39]
Timer recording (USB HDD recording models only) [40]
Information about using a USB HDD device for recording (USB HDD recording
models only) [41]
Watching/deleting recorded content (USB HDD recording models only) [42]
Understanding the symbols displayed in the recorded title list (USB HDD
recording models only) [43]
Using the TV with Other Devices [44]
USB devices [45]
Playing content stored on a USB device [46]
Information about USB devices used for storing photos and music [47]
Supported files and formats [48]
Photos [49]
Music [50]
Videos [51]
Audio sampling rates (for videos) [52]
External subtitles [53]
Blu-ray and DVD players [54]
Connecting a Blu-ray or DVD player [55]
Watching Blu-ray and DVD discs [56]
Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible
models only) [57]
Connecting an IR Blaster (IR Blaster compatible models only) [58]
Setting up the IR Blaster to control the set-top box (cable/satellite box) (IR Blaster
Help Guide
2 z 147

compatible models only) [59]
Smartphones and tablets [60]
Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring
function [61]
Computers, cameras, and camcorders [62]
Connecting a computer and viewing stored content [63]
Connecting a camera or camcorder and viewing stored content [64]
Computer video signal specifications [65]
Audio system [66]
Connecting an audio system [67]
Adjusting audio system-related settings [68]
Bluetooth devices [69]
Connecting a Bluetooth device [70]
Adjusting the AV sync setting [71]
Supported Bluetooth profiles [72]
Sony wireless subwoofer (optional) (Sony wireless subwoofer supported
models only) [73]
Connecting a wireless subwoofer (optional) [74]
Adjusting wireless subwoofer-related settings (optional) [75]
BRAVIA Sync-compatible devices [76]
BRAVIA Sync overview [77]
Using features available for BRAVIA Sync-compatible devices [78]
Adjusting BRAVIA Sync settings [79]
Viewing pictures in 4K from compatible devices (4K models only) [80]
Viewing pictures in 4K resolution (4K models only) [81]
Settings for viewing pictures in 4K resolution with higher quality (4K models only)
[82]
Connecting to a Network [83]
Connecting to a network using a LAN cable [84]
Connecting to a network using a wireless connection [85]
Using Wi-Fi to connect the TV to your network [86]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [87]
Home network features [88]
Help Guide
3 z 147

Adjusting home network settings [89]
Playing content from a computer [90]
Playing content from a media server [91]
Settings [92]
Configuring the TV [93]
[TV] [94]
[Network & Accessories] [95]
[System Preferences] [96]
[Personal] [97]
[Accounts] [98]
[Expert panel settings](only models equipped with an OLED panel) [99]
Setting a timer [100]
Troubleshooting [101]
Start here [102]
Self diagnostics [103]
Software updates [104]
If a full reset (restart) of the TV is required [105]
Frequently Asked Questions for Troubleshooting [106]
Picture (quality)/screen [107]
Picture quality is not as good as viewed at the store. [108]
Distorted picture. [109]
The screen flickers. [110]
No colour/Dark picture/Colour is not correct/Picture is too bright. [111]
Dark screen. How to brighten the screen. [112]
Colour is not correct. How to adjust the colour tone. [113]
Screen format/wide mode changes automatically. [114]
The screen suddenly changes to a video you do not recognise while watching TV.
[115]
Suddenly the picture becomes small. [116]
Black bands appear at the edges of the screen. [117]
There are banners/tickers at the top or bottom of the screen. [118]
3D pictures are not displayed. The 3D effect is weak. (3D models only) [119]
Black bars appear on both sides of the screen when watching 3D pictures. (3D
Help Guide
4 z 147

models only) [120]
You cannot turn off 3D display while watching 3D content. (3D models only) [121]
The message [3D signal is detected.] automatically appears when 3D signal is
detected. (3D models only) [122]
A message about an app asking for permission to access a TV function is displayed.
[123]
The screen becomes darker after a certain period of time. (only models equipped
with an OLED panel) [124]
The message [Panel refresh did not finish] is displayed. (only models equipped with
an OLED panel) [125]
You are concerned about an image retention. (only models equipped with an OLED
panel) [126]
A white line appears on the screen. (only models equipped with an OLED panel)
[127]
Panel refresh does not complete. (only models equipped with an OLED panel) [128]
Keyboard [129]
Broadcast reception [130]
Check these things first to troubleshoot your TV reception. [131]
Block noise or an error message appears and you cannot watch broadcasts. [132]
Ghosting or double images appear. [133]
Only snow noise or a black picture appears on the screen. [134]
There is picture or sound noise when viewing an analogue TV channel. [135]
Some channels are blank. [136]
Poor reception or poor picture quality with digital broadcasts. [137]
You cannot view digital channels. [138]
Not all analogue channels are tuned. [139]
You cannot view satellite channels. (Satellite compatible models only) [140]
Some digital channels are missing. [141]
You want to tune your satellite dish. [142]
Sound [143]
No sound but good picture. [144]
Audio noise. [145]
No audio or low audio with a home theatre system. [146]
Distorted sound. [147]
Help Guide
5 z 147

Headphone/Bluetooth audio device volume cannot be adjusted. [148]
You want to output sound from both the headphones/Bluetooth audio device and the
TV speakers. [149]
You are concerned about a delay between the picture and sound. [150]
Network (Internet/home)/apps [151]
The network name (SSID) of the wireless router to which you want to connect is not
displayed. [152]
Sometimes video streaming quality is poor. [153]
Wi-Fi connection is lost or intermittent. [154]
Certain Internet video content displays a loss of detail. [155]
Good picture quality but no sound on Internet video content. [156]
Apps are inaccessible. [157]
The TV cannot access the Internet when IPv6 is set. [158]
Your TV cannot connect to the server. [159]
A message appears stating that the TV cannot connect to your network. [160]
You can connect to the Internet, but not to Google services. [161]
Remote control/accessories [162]
The remote control does not operate. [163]
You cannot turn the Active 3D Glasses on. (3D models only) [164]
The LED indicator on the Active 3D Glasses blinks. (3D models only) [165]
Power [166]
The TV turns off automatically. [167]
The TV turns on automatically. [168]
After turning on the TV, it turns off immediately. [169]
After unplugging the TV and plugging it in again, the TV does not turn on even if you
press the power button on the remote control or the TV. [170]
Connected devices [171]
No picture from a connected device. [172]
You cannot select a connected device in the Home Menu. [173]
Certain programmes on digital sources display a loss of detail. [174]
Photo images or folders take time to display. [175]
You cannot find a connected BRAVIA Sync HDMI device. [176]
The EXT.BOX MENU button on the remote control does not work. [177]
You cannot turn off the set-top box (cable/satellite box) using the TV's remote control
Help Guide
6 z 147

through the IR Blaster function. [178]
You cannot control a second AV receiver. [179]
An external device (such as a set-top box or AV receiver) cannot be controlled via
the IR Blaster. (IR Blaster compatible models only) [180]
Some media files in the USB device or server are not displayed. [181]
The TV cannot be found by a Wi-Fi Direct device. [182]
Operation cuts out, or a device does not work. [183]
What kind of devices can be connected using the Screen mirroring function? [184]
The TV cannot connect to a Miracast device or Screen mirroring compatible device.
[185]
Video or sound sometimes cuts out. [186]
Some paid content cannot be played. [187]
USB HDD recording (USB HDD recording models only) [188]
You cannot use a USB HDD device. (USB HDD recording models only) [189]
The USB HDD device cannot be registered. (USB HDD recording models only) [190]
Recording cannot be performed./Recording failed. (USB HDD recording models
only) [191]
Recorded content disappeared. (USB HDD recording models only) [192]
The USB HDD device operates even though it is not turned on. (USB HDD recording
models only) [193]
Illumination LED [194]
The illumination LED sometimes lights up. [195]
You want to disable the illumination LED so that it does not light up or blink. [196]
Index [197]
[1]
Getting Started
Using the Help Guide
Keeping the TV updated
Introducing Android TV
Basic Operations
Help Guide
7 z 147

1
2
Accessibility features
Support Site
[2] Getting Started
Using the Help Guide
This Help Guide explains how to use this TV. Additionally, you can also refer to the Setup
Guide for descriptions about TV installation, and the Reference Guide for parts
descriptions and specifications of this TV.
In this Help Guide, you can read the desired information in order or search for it directly.
To search, select at the top of the screen.
Help Guide versions
There are two versions of the Help Guide for your TV: the Built-in Help Guide and the
Online Help Guide. To view the Online Help Guide, your TV must be connected to the
Internet. To switch between the Built-in and Online versions, use the switch button (A) at
the top of the screen. You can check which Help Guide is currently displayed by looking at
the title at the top of the screen.
Connect the TV to the Internet.
Select (A) to switch the Help Guide version.
Note
To use the latest features described in the Help Guide, you may need to update the
TV's software. For details about software updates, see the Software updates page.
The images and illustrations used in the Help Guide may differ depending on your
TV model.
Design and specifications are subject to change without notice.
Help Guide
8 z 147

Hint
To see if your TV is equipped with one of the functions described in the Help Guide,
refer to the paper manual or a Sony product catalogue.
This Help Guide is written for all regions/countries. Some descriptions contained in
this Help Guide do not apply to some regions and countries.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
[3] Getting Started
Keeping the TV updated
The functions below are performed when the TV is in standby mode. To keep your TV
updated, we recommend that you turn off the TV normally by using the power button on
the remote control or TV.
Download of data such as programme guides
Software download (when [Automatic software download] is enabled)
[4] Getting Started
Introducing Android TV
Displaying the picture in a small screen
Downloading apps from the Google Play
Moving apps to a USB memory device
Viewing Internet media
Enjoying content from your mobile device on the TV with Google Cast
Enjoying safe apps and video streaming services (Security & restrictions)
Searching by using your voice
Help Guide
9 z 147

1
1
[5] Getting Started | Introducing Android TV
Displaying the picture in a small screen
You can display the picture that you are watching (TV programmes or content from HDMI-
connected devices) as a small screen in the corner.
Displaying the picture as a small screen
Press the ACTION MENU button while watching a TV programme or content
from an HDMI device, and then select [Picture-in-picture].
The current picture is displayed as a small screen in the corner.
Note
The small screen is displayed on top of the last app used. However, the app that is
displayed may vary depending on certain conditions.
Operations such as changing the channel is disabled while watching with a small
screen.
TV programme, external input such as an HDMI device, apps that play back movies,
or some apps that play back pictures or music cannot be displayed at the same time.
The position of the small screen is automatically adjusted. You cannot set it
manually.
Closing the small screen or returning it to full screen
Press and hold the HOME button to display a list of recently used apps.
Help Guide
10 z 147

2Close the small screen by selecting the desired button under the small
screen, or return it to full screen (A).
The image below is a visual representation and may vary from the actual screen.
A list of recently used apps (B) is displayed under the small screen.
Note
If you switch to an app that plays back movies, pictures, or music from the list of
recently used apps, the small screen closes (the TV programme or playback from
the HDMI device closes). To return to the TV programme or HDMI device, press the
TV button or switch the input.
[6] Getting Started | Introducing Android TV
Downloading apps from the Google Play
You can download apps from the Google Play to the TV, just like you do with smartphones
and tablets.
Note
You can only download apps that are compatible with TVs. They may differ from
apps for smartphones/tablets.
An Internet connection and Google account are required to download apps from the
Help Guide
11 z 147

1
2
1
2
Google Play.
Hint
If you do not have a Google account or want to create a shared account, create a
new account by accessing the following website.
https://accounts.google.com/signup
The website above may vary depending on your region/country. It is also subject to
change without notice. For details, refer to the Google homepage.
We recommend that you create a Google account on a computer or mobile device.
Press the HOME button, then select [Google Play Store] under [Apps].
To install an app, select an app you want to download. The app will start
downloading.
After downloading, the app is automatically installed and added. Its icon appears in the
Home Menu, allowing you to launch it.
About paid apps
There are free apps and paid apps in the Google Play. To purchase a paid app, a prepaid
Google Play gift card code or credit card information is required. You can purchase a
Google Play gift card from various retailers.
To delete an app
Press the HOME button, select [Google Play Store] under [Apps], and then
select [My Apps].
Select an app to be deleted, and then uninstall the app.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
Moving apps to a USB memory device
Help Guide
12 z 147

1
2
3
4
5
6
1
[7] Getting Started | Introducing Android TV
Moving apps to a USB memory device
You can move downloaded apps to a USB memory device to increase the space available
in the TV.
Note
When you format a USB memory device, all data saved in the USB memory device
will be deleted. Back up your important data before formatting.
Performing this procedure formats the USB memory device for exclusive use with
the TV. Therefore, you may be unable to use the USB memory device with a
computer, etc.
Some apps cannot be moved to a USB memory device.
Connect a USB memory device to the TV.
Press the HOME button, select [Settings] — [Storage & reset] — the desired
USB memory device.
Format it as an internal storage device.
When formatting is finished, press the HOME button, then select [Settings] —
[Apps].
Select the app that you want to move to the USB memory device.
Select the USB memory device from the used storage. The app is moved to
the USB memory device.
Hint
Repeat steps 4 to 6 to move additional apps to the USB memory device.
To remove a USB memory device
Press the HOME button, select [Settings] — [Storage & reset] — the desired
Help Guide
13 z 147

USB memory device, and then select the option to remove it.
Note
The USB memory device is used only for saving apps. To use the USB memory
device for other purposes, you must format it again.
If you delete an app in the USB memory device using a computer, you will be unable
to launch it from the TV.
If you remove a USB memory device from the TV, you will be unable to use the apps
that were moved to the USB memory device.
You cannot specify a USB memory device as the installation location of an app. First
install the app on the TV as normal, and then move it to the USB memory device.
[8] Getting Started | Introducing Android TV
Viewing Internet media
You can use video streaming services such as YouTube and Netflix to watch Internet
content. The available services vary depending on your country and region. You can
launch these services by selecting their tiles in the Home Menu.
Note
An Internet connection is required to watch Internet content.
Related topics
Enjoying safe apps and video streaming services (Security & restrictions)
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
[9] Getting Started | Introducing Android TV
Enjoying content from your mobile device on the
TV with Google Cast
Help Guide
14 z 147

1
2
3
1
Google Cast allows you to wirelessly cast content from your favourite websites and apps
to your TV, directly from your computer or mobile device.
Connect a mobile device such as a smartphone or tablet to the same home
network that the TV is connected to.
Launch a Google Cast supported app on the mobile device.
Select the (cast) icon in the app.
The screen of the mobile device is displayed on the TV.
Note
An Internet connection is required to use Google Cast.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
[10] Getting Started | Introducing Android TV
Enjoying safe apps and video streaming services
(Security & restrictions)
You can ensure safe use of the TV by setting installation restrictions on apps that are
downloaded from unknown sources, or age restrictions on programmes and videos.
Press the HOME button, then select [Settings] — then options such as
[Security & restrictions] or [Parental lock (Broadcast)].
Note
If you change the [Security & restrictions] settings, your device and personal data
are more vulnerable to attack by unknown apps from sources other than Play Store.
You agree that you are solely responsible for any damage to your device or loss of
data that may result from using these apps.
Help Guide
15 z 147

Hint
Other separate restrictions may be available depending on the app. For details, refer
to the app's help guide.
[11] Getting Started | Introducing Android TV
Searching by using your voice
The TV includes a Voice Search feature that enables you to search the Internet for content
you’re looking for with your voice. Voice Search allows you to quickly input search queries
without the use of the on-screen keyboard.
To search, simply press the button and speak into the microphone built into your
remote control.
For details, please refer to Using the remote control.
[12] Getting Started
Basic Operations
Using the remote control
Home menu
Using the TV Menu Bar This feature is available for TVs in which the included remote
control does not have a DISCOVER button.
Using the “Content Bar” (DISCOVER) This feature is available for TVs in which the
included remote control has a DISCOVER button.
Using the Action Menu
Selecting devices that are connected to the TV
Illumination LED
[13] Getting Started | Basic Operations
Using the remote control
Help Guide
16 z 147

1
2
1
2
You can operate many of the TV’s features by using the / / / and
buttons.
For descriptions of the remote control buttons, refer to the Reference Guide.
Use the , , and buttons to “focus” on the desired item.
Press the centre of the button to select the item currently in focus.
To return to the previous screen
Press the BACK button.
Using Voice Search (Voice Search supported models only)
For Voice Search supported models, the remote control has a built-in microphone. By
speaking into the microphone, you can search for content on the Internet.
Press the button .
The LED on the remote control will light up.
Speak into the built-in microphone.
Speech examples may be displayed depending on your model.
When your voice is not being recognised
Help Guide
17 z 147

Confirm the following:
The button is activated.
To confirm these settings, press the HOME button, then select [Settings] — [Voice Remote
Control].
Note
An Internet connection is required to use Voice Search.
The type of remote control supplied with the TV, and the availability of a remote
control with a built-in microphone varies depending on your model/region/country. An
optional remote control is available in some models/regions/countries.
Related topics
The remote control does not operate.
Connecting to a Network
[14] Getting Started | Basic Operations
Home menu
The Home Menu allows you to search for content, provides content recommendations,
and provides access to apps and settings. Available items vary depending on your
region/country and the current screen.
Searching
You can search for various content by entering a search keyword using the on-screen
keyboard or by voice. The availability of the remote control with a built-in microphone
Help Guide
18 z 147

1
2
3
1
2
depends on your model/region/country.
Press the HOME button.
Select the microphone icon at the top of the screen.
Enter a search keyword by speaking into the microphone on the remote
control, or by pressing the button and then using the on-screen
keyboard.
Browsing for content, apps, or other items
Press the HOME button.
Select the desired item from the desired category.
Category list
Recommendations
This category shows content based on your history.
[Featured apps], [Apps] and [Games]
These categories provide access to apps (such as Video, Album, Music, and Screen
mirroring) and games.
[Inputs]
You can select the input source from the list of connected devices and jacks (sockets),
such as HDMI.
[Settings]
This category includes [Settings], [Network Settings], [Timers], and [Help].
Hint
By connecting the TV to the Internet, you can access various network services and
features.
Related topics
Connecting to a network using a LAN cable
Using Wi-Fi to connect the TV to your network
Help Guide
19 z 147

1
2
3
4
1
2
3
[15] Getting Started | Basic Operations
Using the TV Menu Bar
This feature is available for TVs in which the included remote control does not have a
DISCOVER button.
Press the TV button while watching a TV broadcast to display the TV Menu Bar. The TV
Menu Bar allows access to your Favourite channels and displays the TV Menu, which
allows access to the programme list, recorded title list, or timer list.
Press the TV button while watching a TV broadcast.
The TV Menu Bar is displayed at the bottom of the screen.
Move the focus up or down to select the desired category.
Move the focus left or right to select the desired item.
Press the button to launch the selected item.
Adding channels to favourites
Press the TV button while watching a TV broadcast.
The TV Menu Bar is displayed at the bottom of the screen.
Move the focus down to select [Add channels to Favourites].
Add your favourite channels.
[16] Getting Started | Basic Operations
Help Guide
20 z 147