Sony BRAVIA KD-55X7400H User manual

KD-55X7400H / 49X7400H / 43X7400H
5-024-019-11(1)
Television
KD-55X7400H / 49X7400H / 43X7400H
5-024-019-11(1)
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Reference Guide
Note
• Before operating the TV, please read the “Safety Information”.
• Read the supplied safety documentation for additional safety
information.
• Instructions about “Installing the TV to the Wall” are included within this
TV’s instruction manual.
• Images and illustrations used in the Setup Guide and this manual are for
reference only and may differ from the actual product.
Location of the identification label
Labels for the TV Model No. and Power Supply rating are located on the
rear of the TV.
For models with supplied AC adapter:
Labels for AC adapter Model No. and Serial No. are located on the bottom
of AC adapter.
Safety Information
Installation/Set-up
Install and use the TV set in accordance with the instructions below in
order to avoid any risk of fire, electric shock or damage and/or injuries.
Installation
• The TV set should be installed near an easily accessible AC power outlet
(mains socket).
• Place the TV set on a stable, level surface to prevent it from falling over
and causing personal injury or property damage.
• Install the TV where it cannot be pulled, pushed, or knocked over.
• Install the TV so that the TV’s Table-Top Stand does not protrude out
from the TV stand (not supplied). If the Table-Top Stand protrudes out
from the TV stand, it may cause TV set to topple over, fall down, and
cause personal injury or damage to the TV.
Transporting
• Before transporting the TV set, disconnect all cables.
• Two or more people are needed to transport a large TV set.
• When transporting the TV set by hand, hold it as shown below. Do not
put stress on the LCD panel and the frame around the screen.
• When lifting or moving the TV set, hold it firmly from the bottom.
• When transporting the TV set, do not subject it to jolts or excessive
vibration.
• When transporting the TV set for repairs or when moving, pack it using
the original carton and packing material.
About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation
• Safety information, remote control, troubleshooting, wall-mount installation, specification,
etc.
Help Guide (On screen Manual)
• Settings, Android TV functions, Internet
connection, troubleshooting, etc.
• To open it, press the HELP button on the
remote control and select Help Guide.
• You can refer to the Help Guide with your
smartphone.
https://rd1.sony.net/help/
tv/ggar1/h_ga/
IMPORTANT – Read the End User Software Licence Agreement before
using your Sony product. Using your product indicates your acceptance
of the End User Software Licence Agreement. The software licence
agreement between you and Sony is available online at Sony website
(http://www.sony.net/tv-software-licenses2/) or on your product
screen. Go to [Settings] t[BRAVIA Settings] t[Customer Support] t
[Notices and licences].
Topple prevention
Remote Control and TV
The remote control shape, location, availability and
function of remote control buttons may vary
depending on your region/country/TV model.
(Microphone): Use the Google Assistant*1*2or
voice search*2.
////:On screen menu navigation and
selection.
TV: Switch to a TV channel or input.
(TV standby)
Number buttons
(dot)
(Text): Display text information.
Google Play / NETFLIX*1*3/ Colour buttons
GUIDE/ : Display the digital programme guide
of TV or TV box*1.
APPS: Display a list of installed apps.
(Input select): Display and select the input
source, etc.
(Action menu): Display Action menu.
BACK
HOME
+/– (Volume)
(Jump)
(Mute)
CH +/–//:Select the channel, or next () /
previous () page.
AUDIO*4:Select the sound of multilingual source
or dual sound (depend on programme source).
(Subtitle setting)
HELP: Display the Customer Support menu.
///
EXIT
/ (Info/Textreveal):
Display information.
(Power)/+/–
Remote Control sensor / LED
*1 Only on limited region/country/TV model/language.
*2 The Google Assistant or voice search requires an Internet
connection.
*3 Installation might be required depending on region/
country.
*4 Accessibility shortcut is available by pressing and holding
AUDIO.
Installing the TV to the Wall
Using the optional Wall-Mount Bracket
(SU-WL450)* (not supplied)
To Customers:
For product protection and safety reasons, Sony
strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do
not attempt to install it yourself.
To Sony Dealers and Contractors:
Provide full attention to safety during the installation,
periodic maintenance and examination of this
product.
Wall-Mount Bracket Installation Information
This TV’s instruction manual only provides the steps to
prepare the TV for Wall-Mount installation before it is
installed on the wall. For instructions on Wall-Mount
Bracket installation, see the Installation Information
(Wall-Mount Bracket) on the product page for your TV
model.
https://www.sony-asia.com/support
Preparing for Wall-Mount Installation
• Prepare the TV for the Wall-Mount Bracket before
making cable connections.
• Follow the instruction guide provided with the
Wall-Mount Bracket for your model. Sufficient
expertise is required in installing this TV, especially
to determine the strength of the wall for
withstanding the TV’s weight.
• Be sure to entrust the attachment of this product to
the wall to Sony dealers or licensed contractors and
pay adequate attention to safety during the
installation. Sony is not liable for any damage or
injury caused by mishandling or improper
installation.
• The screws for Wall-Mount Bracket are not supplied.
• Only qualified service personnel should carry out
wall-mount installations.
• For safety reasons, it is strongly recommended that
you use Sony accessories, including:
Wall-Mount Bracket SU-WL450
• Be sure to use the screws supplied with the
Wall-Mount Bracket when attaching the Wall-Mount
Bracket to the TV set.
The supplied screws are designed as indicated by
illustration when measured from the attaching
surface of the Wall-Mount Bracket.
The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
Use of screws other than those supplied may result
in internal damage to the TV set or cause it to fall,
etc.
• Be sure to store the unused screws and Table-Top
Stand in a safe place until you are ready to attach the
Table-Top Stand. Keep the screws away from small
children.
* Only on limited region/country/TV model.
Note
• Place the TV with its screen facing down on a level and stable
surface covered with a thick and soft cloth when removing
the Table-Top Stand from the TV to prevent damaging the
surface of the LCD display. (KD-49X7400H / 43X7400H)
Detaching the Table-Top Stand from the TV
KD-55X7400H
KD-49X7400H / 43X7400H
For more information, refer to the
Help Guide.
1.5 N·m
{15 kgf·cm}
Screw (not
supplied)
Cord (not supplied)
M6 screw (not
supplied)
8 mm – 12 mm
MIC
Ȫ
ȫ
Ȭ
ȭ
Ȯ
ȩ
ȯȰ
8 mm - 12 mm
Screw (M6)
TV’s rear cover
Wall-Mount Bracket

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KD-55X7400H / 49X7400H / 43X7400H
5-024-019-11(1)
© 2020 Sony Corporation Printed in Malaysia
Troubleshooting
General troubleshooting for issues like: black screen,
no sound, frozen picture, TV does not respond, or
network is lost, do the following steps.
1Restart your TV by pressing the power button on
the remote control until a menu appears. Select
Restart to restart the TV. If the TV does not recover,
try unplugging the AC power cord (mains lead).
Then press the power button on the TV, and release
it. Wait for two minutes, and plug in the AC power
cord (mains lead).
2Refer to the Help Guide in Customer Support by
pressing HELP on the remote control.
3Connect your TV to the Internet and perform a
software update. Sony recommends you to keep
your TV software updated. Software updates
provide new features and performance
improvements.
4Visit Sony support website (information provided at
the end of this manual).
When you plug in the TV, the TV may not be able to
turn on for a while even if you press the power
button on the remote control or the TV.
It takes time to initialize the system. Wait for about
one minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been forgotten.
• Enter 4357 for the PIN and enter the new PIN.
Specifications
System
Panel system: LCD (Liquid Crystal Display) Panel, LED
Backlight
TV system: Depend on your country/area selection
Analogue: B/G, I, D/K, M
Digital: DVB-T/DVB-T2
Colour system: PAL/SECAM/NTSC3.58/NTSC4.43
Channel coverage: Depend on your country/area
selection
Analogue: UHF/VHF/Cable
Digital: UHF/VHF
Sound output: 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
(IEEE 802.11ac may not be available depending on
countries/regions.)
Bluetooth® Version 4.2
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
/ AVIN
Video/Audio input (phono jacks)
HDMI IN 1/2/3 (support 4K resolution, HDCP
2.3-compatible)
Video:
4096 × 2160p (50, 60 Hz)*1, 4096 × 2160p (24 Hz),
3840 × 2160p (50, 60 Hz)*1, 3840 × 2160p (24, 25,
30 Hz), 1080p (30, 50, 60 Hz), 1080/24p, 1080i (50,
60 Hz), 720p (30, 50, 60 Hz), 720/24p, 576p, 576i,
480p, 480i, PC Formats*2
Audio:
Two channel linear PCM: 32/44.1/48 kHz 16/20/24
bits, Dolby Audio, DTS HD
ARC (Audio Return Channel) (HDMI IN 3 only)*3
Two channel linear PCM: 48 kHz 16 bits, Dolby Audio,
DTS
DIGITAL AUDIO OUT (OPTICAL)
Digital optical jack (Two channel linear PCM: 48 kHz
16 bits, Dolby Audio, DTS)
(Stereo mini jack)
Headphone
1, 2
USB port 1 and 2 support High Speed USB (USB 2.0)
LAN
10BASE-T/100BASE-TX connector (Depending on the
operating environment of the network, connection
speed may differ. The communication rate and
quality are not guaranteed.)
DC IN 19.5 V (models with supplied AC adapter
only)
AC adapter input
Power and others
Power requirements
except models with supplied AC adapter
110 V – 240 V AC, 50/60 Hz
models with supplied AC adapter only
19.5 V DC with AC adapter
Rating: Input 100 V – 240 V AC, 50/60 Hz
Screen size (measured diagonally) (Approx.)
KD-55X7400H: 55 inches / 138.8 cm
KD-49X7400H: 49 inches / 123.2 cm
KD-43X7400H: 43 inches / 108.0 cm
Power consumption
Indicated on the rear of the TV
Standby power consumption*4*5: 0.5 W
Display resolution: 3,840 pixels (horizontal) ×
2,160 lines (vertical)
Output Rating
USB 1/2
5 V , 500 mA MAX
Dimensions (Approx.) (w × h × d) (mm)
with Table-Top Stand (without Table-Top Stand)
KD-55X7400H: 1,241 x 781 x 340 (1,241 x 721 x 79)
KD-49X7400H: 1,101 x 702 x 286 (1,101 x 645 x 57)
KD-43X7400H: 970 x 628 x 286 (970 x 570 x 57)
Mass (Approx.) (kg)
with Table-Top Stand (without Table-Top Stand)
KD-55X7400H: 15.9 (15)
KD-49X7400H: 12.5 (12)
KD-43X7400H: 10.1 (9.6)
Others
Optional accessories
Wall-Mount Bracket: SU-WL450
Operating temperature: 0 ºC – 40 ºC
*1 To support 18 Gbps, set [HDMI signal format] to [Enhanced
format].
*2 Refer to the online Help Guide for details.
*3 Connect your audio system to the HDMI IN 3 to route TV
audio to your audio system.
*4 Specified standby power is reached after the TV finishes
necessary internal processes.
*5 Standby power consumption will increase when your TV is
connected to the network.
Note
• Optional accessories availability depends on countries/
region/TV model/stock.
• Design and specifications are subject to change without
notice.
• Subscriptions for services and applications may be required
and additional terms, conditions and/or charges may apply
when using the Google Assistant.
Notes on Digital TV function
• Any functions related to Digital TV ( ) will only
work in countries or areas where DVB-T/DVB-T2
(MPEG-2 and H.264/MPEG-4 AVC) digital terrestrial
signals are broadcast. Please confirm with your local
dealer if you can receive a DVB-T/DVB-T2 signal
where you live.
• This TV set complies with DVB-T/DVB-T2
specifications, but compatibility with future DVB-T/
DVB-T2 digital terrestrial broadcasts are not
guaranteed.
• Some Digital TV functions may not be available in
some countries/areas.
Trademark Information
• The terms HDMI, HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing
Administrator, Inc.
• Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, and the double-D
symbol are trademarks of Dolby Laboratories.
• Google, Google Play, Chromecast, YouTube, Android
TV and other related marks and logos are
trademarks of Google LLC.
• For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS, Inc. DTS, the
Symbol, DTS and the Symbol together, DTS-HD, and
the DTS-HD logo are registered trademarks or
trademarks of DTS, Inc. in the United States and/or
other countries. © DTS, Inc. All Rights Reserved.
• Netflix is a registered trademark of Netflix, Inc.
• All other trademarks are the property of their
respective owners.
For more information on
troubleshooting, refer to the Help
Guide.
Support
https://www.sony-asia.com/support