southbound dik-dik User manual
Owners manual
Congrats on
your brand-new
Southbound Dik-Dik!
Get re dy to e-bike nywhere
You’re about to unbox a lightweight, versatile and
hugely capable e-bike. We hope your Dik-Dik brings
you many years of baery-powered peddling
pleasure, from the golf course to the beach and back
This manual contains useful information about your
Dik-Dik. Please read and fully understand its contents
before assembling and riding your bike. Failure to do
so may result in your warranty being voided
Enjoy the ride!
Snap and share
We’d love to see all the places you’ve taken your new Dik-Dik.
Tag us in your social media posts with the handle
and you might just score yourself some free Southbound gear.
#southboundbikes
Contents
01
Safety
page 6
02
Q ick start g ide
page 8
03
Using the
display screen
page 9
04
Cleaning and
maintenance
page 10
05
Baery care tips
page 11
06
Spec sheet
page 14
07
So thbo nd
limited warranty
page 17
Before you power up and pedal o
Check your yres, es he brakes and make sure ha he baery is sucien ly
charged. There shouldn’ be any rales or odd noises when you s ar o ride
E-bikes are heavy — pushing hem home is no fun. If you’re unsure abou any hing,
reach ou o Sou hbound or book in your Dik-Dik a your local bike service shop for
professional service and advice.
01
Safety
Riding any bike on or o-road is inheren ly risky.
Remember o always pu safe y rs and ride
wi hin your capabili ies.
If your kids use your Dik-Dik, please supervise hem. These bikes are
powerful and heavier han analogue bicycles, so hey will handle and
brake dieren ly
Always wear a helme when riding your Dik-Dik and ensure i s well.
We recommend using a quali y helme manufac ured by a repu able
brand. Using a low budge helme o pro ec such a vi al par of your
body makes zero sense.
6
Power down
Never work on your bike with the power on. Chan in tyre pressure,
xin a puncture, replacin an o chain or applyin chain lube should
only be done with the power o.
Check your tyres
Both front and rear wheels should be ti htly ed and tyres inflated to
the appropriate pressure
0.8 - 1.0 Bar for medium and hard surfaces
0.4 - 0.6 Bar for soft surfaces.
E-bike, not e-boat
Never ride your Dik-Dik throu h fresh water deeper than the top of
your wheel rim. This will risk water enterin the electrical system,
which can cause severe dama e and could potentially cause injury
to riders.
Avoid salt water at all costs
Never ride your Dik-Dik throu h salt water — it is hi hly corrosive and
detrimental to all e-bike parts and frames, as well as the electrical
system. So, when ridin on the beach, do not let your bike come into
contact with sea water.
7
02
Quic
start guide
Get set
Se your sea o he correc riding heigh .
The general rule of humb is ha when your leg
is a full ex ension, here should s ill be a sligh
bend in your knee wi h your pedal a 5 ‘o clock,
no dead boom.
Get powered up
Swi ch on your Dik-Dik by pushing and holding
he power buon on your display screen.
Your bike will engage pedal assis in ei her
level zero or 1 by defaul . S ar cycling on
level 1 and increase pedal assis ance power
levels hereaf er.
Get going
S ar pedalling wi h your legs or use your
hrole buon briefly o gain some momen um.
Power will no be supplied o he mo or if you
s op pedalling or if you hi he brakes.
Get into gear
Your Dik-Dik’s gearing can be changed by
wis ing he grip. Turning i owards you will
engage lower gears — making i easier o ride
up hills. Conversely, wis ing he grip away
from you will engage higher gears, sui able
for flaer, fas er riding.
8
Your Sou hbound Dik-Dik
is s ill a bicycle. The mo or
and baery are here o
assis you, and shouldn’
be used as a ‘mo orbike’ by
only pressing he hrole
buon and no using your
legs o peddle.
Swi ch o your Dik-Dik
when you are nished riding
and s ow i in a safe place
away from direc sunligh
or excessive humidi y.
1
The top buon w ll ncrease the level of
pedal ass sted speed (PAS). The max mum
level s 5
If your e-b ke s ed w th a l ght, press and
hold the top buon for a couple of seconds
to switch the light on and o.
1
3
2
81 mm
43 mm
03
Using the
display screen
The three buons on the left w ll allow you to toggle the dsplay
between your current PAS level, baery level, current speed and
the power the motor s currently us ng.
9
2
The middle buon s the power sw tch.
Press and hold th s buon for the screen
and e-b ke to sw tch on.
Th s buon can also be used to v ew the
total t me, total d stance, max speed and
average speed.
3
The boom buon w ll decrease the level
of PAS. If you want to cycle w th the PAS
funct onal ty o, select level 0
Your D k-D k has a thumb throle. However,
press ng and hold ng the boom buon on
the d splay w ll act vate "walk assist", wh ch
s the same as us ng the thumb throle.
04
Cleaning and
maintenance
Keeping your Dik-Dik lean and well maintained is essential
to years of trouble-free riding.
Keep it clean.
Clean your bike when its dirty using a damp
loth, mild detergent and a s rubbing brush
for the drive hain.
Avoid using ex essive water around the
baery area, display s reen, ele tri al
onne tions and harnesses. High pressure
sprayers are a big no-no.
Keep it in good nick
Your Dik-Dik will require regular maintenan e
over time, whi h may in lude repla ing brake
pads, worn spro kets, hains or assees,
and adjusting the ables as they stret h.
Maintenan e an be done by any reputable
bike outlet or servi e entre.
Keep it running smoothly
Apply hain lubri ant to your bike’s hain
after every wash. You an buy purpose-
spe i solvents for leaning old hain
lubri ant o your derailleur, assee and
hain online or from your lo al bike outlet.
Keep to accredited agents only
Any required maintenan e to your Dik-Dik’s
ele tri al system (display s reen, baery,
motor, throle, ontrol unit, various sensors
or any wiring) should only be performed by
an a redited Southbound agent.
Southbound may not honour your warranty
for work done to the ele tri al system
outside of the network of a redited agents.
10
11
Check your baery status
The baery charger light will shi e red if the baery
is still chargi g a d cha ge to gree whe it has
fully charged.
Charge before you ride
E sure your baery is fully charged before starti g
your ride
Check that the rubber cap is properly i serted back
i to the chargi g port before you ride. This will
preve t a y moisture a d water from e teri g your
bikes electrical system a d pote tially damagi g it.
Baery storage
If you do ot pla to use your Dik-Dik will for three
weeks or lo ger, it is preferable to store your bike
with the baery partially charged.
Limit your ride time
Limit your ride time so that your baery does ot
drop below 20% capacity.
05
Baery
care tips
Baery performance
You bike’s bae y ca ies a t emendous amount of powe ,
but it isn’t innite. Bae y consumption will va y acco ding
to the following main facto s:
Terrain
Muddy o sandy te ain will use a lot mo e
powe than ha d, smooth su faces.
Distance
Longe ides use mo e powe than
sho te ides.
Level of pedal assistance (PAS)
Level 5 PAS will use a lot mo e powe than
iding in PAS 1 o 2.
Topography
The steepe the climb, the mo e powe
will be used.
Rider weight
Weight has an impact on powe .
Lighte ide s will have mo e powe
at thei disposal.
Depending on these facto s,
the ange of the bae y will
last between
30-85
kilometers
After a few rides
,
yo
u
sho
u
ld
have a good idea as to how
far yo
u
can go and ret
u
rn
with at least so
m
e re
m
aining
b
a
ery power
.
12
13
e-bike
anywhere
14
Golf
bag rack
The Dik-dik is erfectly suited to those who
want to get the most out of their e-bike.
With its lightweight, ste -through frame, it
gets the active owner on the go and is as
ca able at gliding across beach sand as it is
on the golf course.
Co lo u r o p t i o n s
Op ti on a l e x t ras
Golf bag rack
Bat t ery
48 volt, 14 AH LG lithium baery
Ma x PAS sp ee d
38 km/h
Bi ke w ei gh t
27 kg
Ri de r di m e n s i o n s
160 – 200 cm
En du ra n c e
Up to 85 km
Motor
48 volt 500 wa BAFANG rear hub
(up to 85 Nm torque)
Thumb throle
Speed sensor.
06
Spec sheet
Visit southboundbikes.com
to buy com atible accessories.
15
El ectr i c c om p o ne nts
Baery 48 volt, 14 AH LG
lit ium baery.
48 volt, 14 AH LG
lit ium baery.
48 volt, 14 AH LG
lit ium baery.
48 volt, 14 AH LG
lit ium baery.
Motor 48 volt 500 wa
BAFANG rear ub
(up to 85 Nm torque)
T umb t role
Speed sensor.
48 volt 500 wa
BAFANG rear ub
(up to 85 Nm torque)
T umb t role
Speed sensor.
48 volt, 500 wa
ANANDA midrive M100
(up to 100Nm torque)
T umb t role
Torque sensor.
48 volt, 500 wa
ANANDA midrive M100
(up to 100Nm torque)
T umb t role
Torque sensor.
Display KEY DISPLAY
5 speed pedal assist
wit app integration
USB c arging port.
Water and dust
resistant IP65.
KEY DISPLAY,
5 speed pedal assist
wit app integration.
USB c arging port.
Water and dust
resistant IP65.
KING METER 5236,
5 speed pedal assist
USB c arging port.
Water and dust
resistant IP65.
ANANDA D10
5 speed pedal assist
USB c arging port.
Water and dust
resistant IP65.
Controller LISHUI wit water
resistant plugs.
LISHUI wit water
resistant plugs.
ANANDA M100. ANANDA M100.
Endurance Up to 85 km Up to 85 km Up to 85 km Up to 85 km
Par am et er s
Bike weight 27 kg 29 kg 26 kg 25 kg
R
ider di
m
ensions 160
–
200 cm 160
–
200 cm 160
–
200 cm 160
–
200 cm
Charging ti
m
e
4
Am
p charger
4 rs 15 mi
2
Am
p charger
8 rs 30 min
4
Am
p charger
4 rs 15 mi
2
Am
p charger
8 rs 30 min
4
Am
p charger
4 rs 15 mi
2
Am
p charger
8 rs 30 min
4
Am
p charger
4 rs 15 mi
2
Am
p charger
8 rs 30 min
Ma
x
PAS
speed 38 km
/
38 km
/
38 km
/
38 km
/
P
roduct co
m
parison
16
Bi ke c om po ne nts
Frame Aluminium, laser
elded ith drain port
and rear rack.
Aluminium, laser
elded ith drain port.
29 Inch 6061 alloy
aluminium.
65 mm Travel
Rockshox deluxe
select rear shock.
Drivetrain SHIMANO
7 speed t ist grip
shifter.
SHIMANO
9 speed rapid re
shifter.
SHIMANO deore
10 speed rapid re
shifter.
SHIMANO deore
10 speed rapid re
shifter.
Brakes Hydraulic disc brakes. Hydraulic disc brakes. Hydraulic disc brakes. Hydraulic disc brakes.
Chain Rust Buster KMC Chain.
Stainless steel spokes.
Rust Buster KMC Chain.
Stainless steel spokes.
Rust Buster KMC Chain.
Stainless steel spokes.
Rust Buster KMC Chain.
Stainless steel spokes.
Front fork 90 mm Travel
air fork.
Rigid or optional
100 mm travel air fork.
100 mm Travel PEAK
hydraulic lockable
front fork.
140 mm Travel
ROCKSHOX
recon silver RL.
Wheels & tyres Aluminium
20
"
x 4.0
"
fat tyre.
Aluminium
26
"
x 4.0
"
fat tyre.
Aluminium
29
"
x 2.25
"
Aluminium
Front
:
29
“
x 2.
3
5
”
R
ear
:
27.5
”
x 2.
3
5
”
P
ro
duc
t
c
om
p
arison
*
Final s
p
e
c
i
c
ations may
d
i
er mar
g
inally
W
e on
ly
u
se
qua l
it
y
p
ar
ts
:
18 month
Electrical components
30 month
Bike frame
How it works
The Southbound limited warranty covers
manufacturing faults in materials or
workmanship on all new e-bikes in
possession of the original owner, from the
date of purchase.
For valid warranty claims that occur within
the rst 14 days from date of purchase,
Southbound will cover the reasonable cost
of labour involved in rectifying the fault.
After the 14 day free labour repair period,
the owner will be responsible for the
labour costs associated with warranty
replacements.
07
Limited
warranty
Please read the warranty information carefully.
Any parts to be replaced
to rectify a valid warranty
claim will be shipped to the
customer or bike dealer by
Southbound.
17
18
This wa anty is limited because the sole
emedy p ovided is limited to the
eplacement pa t o component, and if
applicable, the labou cost as desc ibed in
ou 14 days f ee labou pe iod.
Southbound will in no way be liable fo any
consequential, incidental o othe costs o
damages including but not limited to
damages fo pe sonal inju y, p ope ty
damage o economic losses, whethe based
on cont act, wa anty, negligence, p oduct
liability o any othe theo y.
Wear and tear from ordinary use
Damage to the frame, components
or electrical system resulting from
improper use.
Damage resulting from operating the
bike outside of the maximum
recommended parameters as per the
detailed spec sheet in this manual.
Water damage from riding or washing
your e-bike
Damage as a result of failing to
maintain your bike as suggested
in this manual.
This warranty will not cover
The following are examples of ‘wear and tear from ordinary use’
and are not covered by the warranty
H punctures, flat or worn tyres-
H broken spokes-
H worn brake pads-
H chains — expect to replace chains every 1 500 km approx. (depending on rider weight
PAS levels and riding conditions)-
H chain wheels, sprockets, boom brackets, derailleur hangers and jockey wheels-
H sliding bearings and other bearings-
H lights and lighting systems-
H broken kickstands-
H worn handlebar grips-
H replacement hydraulic oils and lubricants-
H gear shift and brake cables-
H paint and parts nishes e.g. scratches and dents-
H rust to the frame, rims and drive train resulting from improper use and maintenance-
H baery management systems (BMS) that have fused or shorted resulting from power
surges or load shedding. We strongly recommend using a surge arrestor to protect
the BMS-
H cracked frames or carriers damaged resulting from improper use, e.g. seat post shims not
inserted properly or exceeding carrying capacity of racks
Warranty claims
All warranty claims must please be emailed to info@southboundbikes.com
with a brief description and video/photos depicting the fault.
19
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