Spacetalk IF-W515C User manual

Frequencies: 900/2100MHz
Network Providers: Vodafone, Optus,
amaysim, gotalk, Hello Mobile, Lebara,
Reward Mobile, TransACT, TPG
Quick Start Guide
Congratulations, you’re done!
Select a SIM Provider
SPACETALK operates on 3G networks and requires a Nano-SIM. Choose a Nano-SIM from a provider
operating on a 3G network. Your provider’s plan should include calls, SMS and at least 200MB of data per
month. Compatible SIMs will depend on which SPACETALK model you own. For information on
how to identify your model, and list of recommended providers, visit
http://www.spacetalkwatch.com/sim-card-plan
01
Activate and Recharge the SIM card
Follow the instructions provided with your SIM card to activate. You may need a driver’s licence or a
passport to complete this step. If you have a pre-paid SIM, it is important to load credit onto your SIM
card after activation. Look for ‘recharge’ on your provider’s online web portal. SPACETALK does not have a
keypad, so you may need to put the SIM in your mobile phone for a voucher or coupon recharge method.
02
Install the SIM card
With SPACETALK powered off, turn over the watch and carefully remove the
warning sticker and SIM card cover. Install the SIM card according to the
instructions included in the box. Replace the SIM card cover and power-on
SPACETALK. If necessary, charge SPACETALK.
03
Select a Subscription
Choose a subscription according to
the number of devices you wish to use
($5.99AUD/$6.99NZD for up to two paired
SPACETALKs or $8.99AUD/$9.99NZD
for up to five paired SPACETALKs).
Purchase the subscription using your
Apple ID or Google Play account.
Note: you may cancel your
subscription at anytime.
05 Pairing your SPACETALK
Select Add New Device from the app
menu and tap SPACETALK Watch.
Select the country code and enter the
Phone number of the SIM card installed
in SPACETALK.
A 6-digit code will be sent to SPACETALK.
This may take up to 2 minutes.
Enter the 6-digit code into the app and
complete the setup process.
06
Downloading the AllMyTribe app
The AllMyTribe app is available for download from the Apple App Store or the
Google Play Store. Search for AllMyTribe or SPACETALK. Install the app and
accept all permissions. Once installed, open the app and register an
AllMyTribe account.
04
Network Providers: Telstra, Belong, ALDIMobile,
Woolworths Mobile, Lyca, Tangerine, Pennytel,
Better Life Mobile, Boost Mobile, Spark
Frequencies: 850/2100MHz

Tips for using SPACETALK
Keep SPACETALK’s software up to date
If you have just purchased SPACETALK, we recommend installing the latest software
update. Scroll to and tap on the “information” menu on SPACETALK. Scroll to the
bottom and select “System Updates”. SPACETALK also checks for updates every few
days if left on and charging overnight. Any updates found are installed automatically.
Improving battery performance
The number of calls per day you make and receive on SPACETALK will have a bearing on the battery
performance. Increasing the location update interval in the Settings menu of the AllMyTribe app can
significantly extend battery life. Reducing the screen brightness level will also have a small improvement.
Which SIM cards will work with SPACETALK? How much data do I need?
SPACETALK requires a Nano-SIM with voice calls, SMS and approximately 200MB of data per month.
For optimal coverage connect SPACETALK to a 3G Network plan.
Compatible SIMs will depend on which SPACETALK model you own. For information on how to identify
your model, and list of recommended providers, visit http://www.spacetalkwatch.com/sim-card-plan
Multiple users on the AllMyTribe app
It is possible to share access to SPACETALK devices with multiple users. NO ADDITIONAL SUBSCRIPTION is
necessary for secondary accounts holders if they are only using sharing. To share SPACETALK watches, please
follow these steps:
Secondary Account Holder:
1. Download and install the AllMyTribe app on your smartphone.
2. Open the app and create a new AllMyTribe account.
3. Once all setup and account is confirmed, in the AllMyTribe app select 'Add Device'.
4. Enter the phone number of the SPACETALK watch that you would like to request sharing access.
5. If the phone number is valid, the Primary Account Holder will receive a notification and can authorise
your access to view the watch.
Primary Account Holder:
1. On receipt of a sharing request, review carefully and then accept to authorise access.

Troubleshooting
I'm trying to pair SPACETALK with the AllMyTribe app,
but the pairing code does not arrive
1. Check SPACETALK is receiving a network signal. This is indicated by the signal
strength indicator and network operator name. Swipe down at the clock screen
to reveal.
2. Ensure the SIM card has been activated by the carrier. Check to see if you can
call SPACETALK’s telephone number. In some cases, it may take several hours for
the provider to activate the SIM card.
3. Ensure your SIM card has credit, as this is required to pair SPACETALK. Use or
SIM provider’s recharge instructions to do so.
4. Power-off and power-on SPACETALK.
5. Reset SPACETALK. This function can be found in SPACETALK’s settings menu.
Please note, if your SPACETALK software is up to date SPACETALK will require a
4-digit PIN to reset - this is the last 4 digits of the IMEI number and can be found
in the Information menu
www.spacetalkwatch.com
The battery is running flat quickly
Short location update intervals (e.g. 5 minutes) are not recommended for day to day use as they will drain the
battery faster. For the best battery performance, we suggest using SPACETALK’s Location on Demand function
in combination with a longer update interval.
The latest SPACETALK software update also includes improvements to battery life. See “Keep your SPACETALK’s
software up-to-date” above.
Check your SIM card to ensure that it has credit balance on it. SPACETALK’s battery life will be affected if your
SIM card runs out of credit.
I need additional support
Visit the Support section on our website for additional FAQ’s and troubleshooting tips.
Alternatively, contact us:
Email: [e-mail]
Telephone: [phone] (AU) or 0800 087 423 (NZ) during business hours.