Speakerbus SE 708 User manual
SE 708 User Guide
2
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Printed in the UK 2022.
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no liabilities for inaccuracies or omissions in this document, or liability arising from the use of such information.
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Statement of Conditions
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Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s)
describes herein.
Previous Revisions
Revision 1 Oct 2016
Revision 2 Aug 2017
Revision 3 June 2018
Revision 4 Jan 2020
Revision 5 Feb 2020
SE 708 User GuideContents
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Contents
About this Guide.................................................................................................................9
Using this Guide ..................................................................................................................................................9
What Features can I use? ..................................................................................................................................9
Further Help .........................................................................................................................................................9
Getting Help with Speakerbus System........................................................................................................................9
Deskstation Diagnostics.........................................................................................................................................10
Related Manuals ................................................................................................................................................10
Software Version ...............................................................................................................................................10
Compatibility......................................................................................................................................................10
SE 708 Stand Instructions............................................................................................... 11
Extending Legs ...................................................................................................................................................11
Collapsing Legs ..................................................................................................................................................11
SE 708 Elements............................................................................................................... 13
Front View .......................................................................................................................................................... 13
Rear View............................................................................................................................................................ 13
Key Actions......................................................................................................................................................... 14
Status Bar............................................................................................................................................................ 15
Icons ....................................................................................................................................................................16
Status Icons ....................................................................................................................................................................16
Network Status.........................................................................................................................................................16
iCMS Status ...............................................................................................................................................................16
SIP Registrar Status..................................................................................................................................................16
Recording Configuration Status ...........................................................................................................................17
Live Update Icons..........................................................................................................................................................17
Intercom Icons...............................................................................................................................................................17
Call Register Icons.........................................................................................................................................................18
Voice Service/Private Wire Icons................................................................................................................................18
Call State Icons with Privacy .......................................................................................................................................21
Voice Service Icons ...................................................................................................................................................... 22
LED Indicators ...................................................................................................................................................22
SE 708 Screens..................................................................................................................................................23
Speed Dial Page............................................................................................................................................................ 23
Speaker Page................................................................................................................................................................. 24
Intercom Screen........................................................................................................................................................... 24
Menu Screens................................................................................................................................................................ 24
General Features ..............................................................................................................25
Logging On ........................................................................................................................................................25
Logon Denied ....................................................................................................................................................26
SE 708 User Guide Contents
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After You have Logged On..............................................................................................................................27
Adjust the Volume ............................................................................................................................................27
Home Page.........................................................................................................................................................27
Setting the Home Page ................................................................................................................................................27
Returning to the Home Page......................................................................................................................................27
Menu Navigation ..............................................................................................................29
Menu Shortcuts............................................................................................................................................................. 29
Main Menu ......................................................................................................................... 31
Directories .......................................................................................................................................................... 31
Directory Search........................................................................................................................................................... 32
Displaying a User’s/Groups Dial Number................................................................................................................ 32
Adding Contacts to Personal Directory................................................................................................................... 32
Removing Contacts from Personal Directory........................................................................................................ 33
Setting the Favourite Directory ......................................................................................................................33
Deleting the Favourite Directory ...................................................................................................................33
Call Register (Call logs)....................................................................................................................................33
Checking Missed Calls................................................................................................................................................. 34
Device Information...........................................................................................................................................34
Call Information............................................................................................................................................................ 35
Mute Speakers (Mute all) .................................................................................................................................36
Program Menu..................................................................................................................37
Speed Dials.........................................................................................................................................................37
Adding Speed Dials .......................................................................................................................................................37
Deleting Speed Dials.................................................................................................................................................... 38
Moving Speed Dials...................................................................................................................................................... 38
Alerts - Ring on Busy (MRD) ...........................................................................................................................38
Speaker Keys ......................................................................................................................................................39
Adding Voice Services to Speaker Channels .......................................................................................................... 39
Deleting Voice Services from Speaker Channels................................................................................................... 39
Moving Speaker Channels .......................................................................................................................................... 39
Editing Speaker Channels...........................................................................................................................................40
Settings Menu ...................................................................................................................43
Call Settings .......................................................................................................................................................43
Speaker Settings............................................................................................................................................... 44
User Settings ......................................................................................................................................................45
Logout............................................................................................................................................................................. 45
User Preferences .......................................................................................................................................................... 46
Resynchronising the SE 708 Deskstation................................................................................................................ 47
Call Forward.......................................................................................................................................................47
Basic Call Handling ......................................................................................................... 49
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Receiving a Call ................................................................................................................................................ 49
End Call.............................................................................................................................................................. 49
Intercom Call................................................................................................................................................................. 49
ARD Voice Service ........................................................................................................................................................ 49
Redial Last Call ................................................................................................................................................. 49
Mute Microphone During Call .......................................................................................................................50
Privacy Mode .....................................................................................................................................................50
Activate Privacy Mode ................................................................................................................................................. 50
Accept Call in Privacy Mode .......................................................................................................................................51
Calling an Intercom that has Privacy Mode turned on .........................................................................................51
Call Information ................................................................................................................................................ 51
Call Register (Call logs).................................................................................................................................... 51
Telephony ..........................................................................................................................53
Making iCS Telephone Calls ...........................................................................................................................53
Hanging Up ........................................................................................................................................................53
Place a Call on Hold.........................................................................................................................................53
Redial Last Number ..........................................................................................................................................53
Moving a Call From Handset to Microphone..............................................................................................53
Point to Point Calls ..........................................................................................................55
Making a Point to Point Call ...........................................................................................................................55
Making a Point to Point Call using the Key Pad..................................................................................................... 55
Making a Point to Point Call using Directories....................................................................................................... 55
Making a point to Point Call using Speed Dials ..................................................................................................... 55
Making a Point to Point Call using the Call Register............................................................................................. 56
User Busy............................................................................................................................................................56
Muting Microphone During Point to Point Call..........................................................................................56
Receiving a Call when Intercom Automatic Call-back is enabled.........................................................56
Receiving a Call when Call Forward is enabled..........................................................................................57
Group Calls........................................................................................................................59
Making Group Calls Using Key Pad.............................................................................................................. 60
Making Group Calls Using Directories ........................................................................................................ 60
Making Group Calls Using Speed Dials ....................................................................................................... 60
Once connected.............................................................................................................................................. 60
For Standard Group Calls............................................................................................................................................60
For Mixing Group Calls................................................................................................................................................ 60
For Answerback to Owner Group Calls................................................................................................................... 60
Responding to the Initiator of an ‘Answerback to Owner’ Group Call .................................................61
Talking on a Group Call ...................................................................................................................................61
End a Group Call...............................................................................................................................................61
SE 708 User Guide Contents
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Rejoining a Group Call.....................................................................................................................................61
Muting Microphone During Group Call .......................................................................................................61
Voice Services ...................................................................................................................63
Adding Voice Services to Speaker Channels...............................................................................................63
ARD Calls ............................................................................................................................................................63
Making an ARD Call...................................................................................................................................................... 63
Receiving and Accepting an ARD Call ..................................................................................................................... 64
Listening to Voice Services ............................................................................................................................ 64
Listening to Hoot Voice Services .............................................................................................................................. 64
Listening to MRD Voice Services............................................................................................................................... 64
Talking back to Hoot/MRD Voice Services..................................................................................................65
Ring on Busy (MRD)..........................................................................................................................................65
Signal an MRD Voice Service..........................................................................................................................65
Muting all Speaker Channels ......................................................................................................................... 66
Muting & Unmuting Individual Speaker Channels .................................................................................... 66
Removing Voice Services from Speaker Channel..................................................................................... 66
Global Muting ....................................................................................................................................................67
Microphones, Handsets and Headsets....................................................................... 69
Microphones..................................................................................................................................................... 69
Handset.............................................................................................................................................................. 69
Handset Push to Talk ................................................................................................................................................... 69
Mute Handset................................................................................................................................................................ 69
Headset ...............................................................................................................................................................70
Technical Specifications ................................................................................................. 71
Cable Requirements......................................................................................................................................... 71
System Management........................................................................................................................................ 71
Recommended Input Devices ....................................................................................................................... 71
Dimensions......................................................................................................................................................... 71
Power Requirements........................................................................................................................................ 71
Environmental Performance .......................................................................................................................... 71
Operational Environment ...........................................................................................................................................71
Storage Environment ...................................................................................................................................................72
Safety and Compliance...................................................................................................73
Deskstation.........................................................................................................................................................73
CE Mark...............................................................................................................................................................73
Class I Pluggable Equipment Type A ............................................................................................................73
Declaration of Conformity..............................................................................................................................73
FCC Statement ..................................................................................................................................................73
SE 708 User GuideContents
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Warnings .............................................................................................................................................................73
Ordering Information and Accessories .......................................................................75
Deskstation.........................................................................................................................................................75
Handset...............................................................................................................................................................75
Microphones......................................................................................................................................................75
SE 708 User Guide Contents
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SE 708 User GuideAbout this Guide
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About this Guide
Using this Guide
This guide is revision 6 and describes how to operate the SE 708 Deskstation. To check the
software release of your system, contact your System Administrator. Before operating this
deskstation, please read these instructions carefully.
What Features can I use?
This guide covers all features supported by the SE 708 deskstation. However, your deskstation
may not be enabled to use all of the features available. If you are unsure which features you can
use, contact your System Administrator.
Further Help
For further information that falls out the scope of this document, please contact one of our
Speakerbus representatives.
Getting Help with Speakerbus System
Please find detailed below information we would like to receive when you are reporting problems
to us. This will enable us to better respond to you.
In all cases please supply a detailed description of problem and all symptoms. Remember that
“System Crash” is not a detailed description.
Please include the following:
• Timeline of events including any remedial action taken. Please also detail which time zone is
being referenced in your timeline.
• Any relevant background information. For instance:
• What was happening when the problem occurred?
• How did the problem manifest itself?
• Does it effect one or all users; what were the symptoms, e.g. Remote call failure between X
and Y?
• Has there been any work on the solution recently locally or remotely (Hardware/Software
upgrades, etc.) ?
• What other location are affected? (Please list sites.)
• How serious is the problem?
• Is the problem resolved?
When submitting this information please clearly label all files as to which device they relate to
and please read any description that you submit and ask yourself the question “what information
would I need to solve this problem?”
SE 708 User Guide About this Guide
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Deskstation Diagnostics
Please supply the following from the Deskstation:
• Speakerbus Log files for the period around the problem (please refer to the User
• Guides for instructions on how to use the Send Logs feature). Note perform a send
• logs but do not enable any logging features unless requested by Speakerbus
• technical support.
• Speakerbus firmware/software levels.
• User Name.
• IP Address of Device and any IP PBX connected.
• The Multicast Name & Address (if related to a SbRTP Voice Service).
• If one way transmission which direction has failed.
• Any other pertinent information.
Related Manuals
This document can be used in association with the following documents:
• SE 708 Quick Start Guide
• SE 708 Installation Guide
• SE 708 Safety Instructions
Software Version
This document is written for SE 708 version 2.730.4.0.
Compatibility
The SE 708 Deskstation is compatible with:
• iCMS software version 3.951 and above
• iCS software version 2.810 and above
SE 708 User GuideSE 708 Stand Instructions
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SE 708 Stand Instructions
Extending Legs
1
2
1. Un-fold legs to desired position. Ensure both legs are adjusted to the same height.
2. Please follow this step if you require the unit to be positioned behind a keyboard. Un-click leg
lifters behind leg, and un-fold them until they click in latch. Ensure both leg lifters are adjusted
to the same height.
Collapsing Legs
1
2
1. Pull leg outwards until it un-locks.
2. Collapse leg to folded position.
SE 708 User Guide SE 708 Stand Instructions
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SE 708 User GuideSE 708 Elements
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SE 708 Elements
Front View
Channel Volume
Gooseneck
Call Indicator
Sound Level
Indicator
Internal Microphone
Call Indicator
Speaker Channels /
Speed Dials
Speaker Channels /
Speed Dials
Channel Volume
Speaker
Speaker
OK
Dialpad
Master Volume
Navigation pad
Redial
Transfer
Speaker button
Intercom
Privacy
Directory
Back
ClearHold
Display
Home
Rear View
Legs
Switch
Gooseneck
Microphone Socket
Ethernet Network
Speakerbus SB 534
Connection
Handset /
Headset Port
Diagnostic
(RS232) Port
SE 708 User Guide SE 708 Elements
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Key Actions
This section briefly describes the actions performed by keys and controls on the SE 708
Deskstation.
Key Action
Channel Volume
Control
Rotary control used to adjust the channel volume level.
Speaker Channel/
Speed Dial Keys
• Enables/Disables transmitted audio on voice services (hoots, MRDs and ARDs).
• Mutes/Un-mutes handset microphone when call is on handset.
• Selects specific channels when used with hold, privacy, speaker and clear keys.
• Speed Dial - Dial a contact on speed dial.
Home • Displays the home page when pressed.
• A long press on the speed dial page sets the speed dial page as home.
• A long press on the speaker page sets the speaker page as home.
Master Volume
Control
• Rotary control used to adjust voice services (hoots, MRDs and ARDs) volume level.
(Back) • Returns to the previous screen when Intercom screen is displayed.
• Displays previous menu screen or exits the menu system when in a menu.
• Backspace during text entry.
Navigation Pad • ▲& ▼Navigation Keys - Displays speed dial pages and speaker page. In menus
highlights next selection and exits directory text search.
• ◄& ►Navigation Keys - Increases/Decreases handset volume when handset is in use.
Displays the Main, Program and Settings menus. Moves cursor in text entry boxes.
• Pressing ◄or ►and an active ARD/MRD channel consecutively mutes the audio
received to the channel. Repeat to unmute.
OK • Displays the ‘Menu’ when on the Speaker/Speed dial pages
• Selects menu items.
• Saves changes within settings screens.
• Confirms operation in confirmation screens.
Directory • Displays the chosen Favourite Directory.
• A long press on a highlighted directory option within the ‘Directories’ menu sets it as
the Favourite Directory.
0 - 9 Number Keys • Dials point to point and group calls.
• Used for menu navigation shortcuts, see Menu Shortcuts on page 29
• When dialpad is in letter mode, the 1 key cycles through the following 24 characters:
. @ _ , ‘ ? ! - ( ) / : ; + & % * = # $ £ ¥ € 1
• When dialpad is in letter mode 0 cycles through <SPACE> and 0
Redial • Redials the last connected point to point call or outgoing group calls.
SE 708 User GuideSE 708 Elements
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Key Action
Privacy • Sets and removes privacy on Intercom calls, MRD/ARD calls, calls on handsets and
speaker channels.
Transfer • Reserved for future functionality.
(Intercom) • If Intercom screen is not displayed - Displays the Intercom screen.
• If Intercom screen is displayed - Returns to the previous screen.
Speaker • Toggles the transmitted audio for open/internal microphone and handset.
• Long press mutes/un-mutes non handset microphone if microphone is active.
Hold • Places Intercom calls on hold (point to point and group calls) both hands free and on
handsets/headsets and ARD calls on handsets/headset.
Clear • On Intercom Calls - Clears both connected point to point and group calls (unless the
group call is locked).
• On ARD and MRD Calls - Clears ARD calls and talking on an MRD call on a speaker
when its key is pressed.
• Long press opens ‘Delete’ page for both speed dials and voice services when on one
of those screens.
Long key presses on the Clear key is ignored on the Intercom screen when no
calls are active.
* (Star/asterisk) Key • Initiates menu shortcut entry, see Menu Shortcuts on page 29.
• Sends ringing to the far end on MRD calls on handset.
• Used to talk back when participating in group calls. Initiates answer back for
Answerback calls.
• Switches between lower and uppercase character modes when dialpad is in letter
mode in text entry boxes.
• When dialpad is in number mode, cycles through the following 7 characters:
. * <SPACE> : @ + P
# Key • Switches the dialpad text entry mode between letter or number characters.
Status Bar
The Status Bar is located on the top of the screen. It contains the status and notification icons as
well as the speed dial page indicator. These show information such as your connection status’
and help you to keep on top of all your messages and notifications. All the icons on the bar are
explained in detail below.
SE 708 User Guide SE 708 Elements
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Icons
Status Icons
The status icons from left to right are: Network Status, iCMS Status, iCS Status and Recording
Configuration Status. Each icon can be in a number of states as described below.
Network Status
State State Explanation
Good Indicates the network connection is good.
Warning Indicates there is either...
• An unsuccessful DHCP IP assignment,
• No manual IP address assigned,
• Unable to connect to a configured CDR server
• There are pending network changes requiring a restart.
Bad Flashes when there is no network connection.
iCMS Status
State State Description Explanation
Good Indicates the iCMS connection is good, ALTO is configured in hosted
mode.
Warning Device is out of synchronisation with the iCMS or a restart is required to
apply some settings.
Bad Flashes when there is no network connection.
SIP Registrar Status
State State Description Explanation
Good Registration and Multicast Control Channel connection are successful.
Warning Indicates not all call/line appearances are connected to the SIP registrar.
Bad Flashes when unable to complete SIP registration.
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Recording Configuration Status
State State Description Explanation
Fully Recorded Indicates all audio sources are configured for recording.
Partially Recorded Indicates that some audio sources are configured for recording.
Error Indicates that an ‘Always Record’ audio source is not recorded.
Not Recorded Indicates that no audio is recorded.
Live Update Icons
Live updates ensure changes made on a user profile which is seated on an SE 708 Deskstation
are automatically sent to the device. The changes are sent without having to re-synchronise
the device. During the live update the iCMS status icon is displayed dynamically to give a visual
indication of the update in progress. Depending on the iCMS’s status the following icons are
displayed one after the other.
Icon progression for iCMS OK state.
Icon progression for iCMS warning state.
Icon progression for iCMS error state.
Intercom Icons
The table below details all possible Intercom icons.
State State Description Explanation
Point To Point Privacy Displayed when privacy mode is turned on.
Privacy Missed Calls Missed call registered.
• Privacy on and call not answered
• Point to point call established and incoming call unable to be
connected.
Call Forward Displayed when call forward is enabled.
Intercom Automatic
Call-back
Displayed when feature is enabled and call is received whilst engaged on
another call.
Info Logging is active.
SE 708 User Guide SE 708 Elements
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State State Description Explanation
Speed Dial Page Speed dial page numbers are indicated by quarters. One of the four icons below
display one of the four speed dial pages. None of them displayed indicates the
speed dial pages are not displayed.
Point To Point/Group
Call
Point to Point/Group call in progress on speaker key.
Point To Point/Group
Call
Point to Point/Group call in progress on speaker key with microphone muted.
Point To Point/Group
Call
Point to Point/Group call in progress on handset/headset.
Point To Point/Group
Call
Point to Point/Group call in progress on handset/headset with microphone
muted.
Point To Point/Group
Call
Incoming Point to Point call with privacy enabled. Dynamic icon progression
displaying the three icons below one after each other.
Point To Point/Group
Call
Point to Point/Group call on hold. The icon flashes at approximately 1Hz. It is
only displayed if there is no other active intercom call.
Call Register Icons
The table below details icons displayed within the Call Register. For more information on the call
register, see Call Register (Call logs) on page 33.
State State Description Explanation
Incoming Call Call received on deskstation.
Outgoing Call Call made on deskstation.
Missed Call Call not answered on deskstation when privacy is turned on.
Voice Service/Private Wire Icons
A voice service is a hoot, manual ring down (MRD) or automatic ring down (ARD). Private wires
(also referred to as private lines) are MRDs and ARDs. This section describes the voice service
icons, their states and LEDs.
Speaker
Icon
Call
State
Icon
Call State Speaker Key LED
Scheme 1 Scheme 2
Inactive speaker key Off Off
ARD call idle or no broadcast, MRD or ARD assigned Off Off
SE 708 User GuideSE 708 Elements
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Speaker
Icon
Call
State
Icon
Call State Speaker Key LED
Scheme 1 Scheme 2
ARD outgoing call (far end ringing and talking latched. Off Off
ARD outgoing call (far end ringing). Listen only, i.e.
talking not latched.
Off Off
ARD/MRD incoming call (far end ringing) Red (slow
flash)
Orange (slow
flash)
ARD call busy elsewhere Off Red
MRD call busy elsewhere
(note that listen is always active for MRD, i.e. monitor
mode)
Off, or Red if
voice activity
detected
Off, or
Orange if
voice activity
detected
Broadcast in listen-only state, no talk permission. Off, or Red if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Off, or
Orange if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Broadcast in listen-only state with no talk permission on
handset.
Off, or Red if
voice activity
detected.
Off, or
Orange if
voice activity
detected.
ARD connected, in listen state. Off, or Red if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Off, or
Orange if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Broadcast connected in listen state. Off, or Red if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Off, or
Orange if
voice activity
detected.
Red/Green
flashing if
channel
muted.
SE 708 User Guide SE 708 Elements
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Speaker
Icon
Call
State
Icon
Call State Speaker Key LED
Scheme 1 Scheme 2
MRD connected, in Listen state (note that listen is always
active for MRD, i.e. monitor mode).
Off, or Red if
voice activity
detected.
Red/Green
flashing if
channel
muted.
Off, or
Orange if
voice activity
detected.
Red/Green
flashing if
channel
muted.
ARD talk attempt. If a talk attempt is unsuccessful then
the channel will remain in this state until it succeeds or
the user abandons the attempt.
Off, or Red if
voice activity
detected.
Off, or
Orange if
voice activity
detected.
MRD or broadcast talk attempt. Note this differs from
ARD in that no connecting icon is shown. If a talk
attempt is unsuccessful then the channel will remain
in this state until it succeeds or the user abandons the
attempt.
Off, or Red if
voice activity
detected.
Off, or
Orange if
voice activity
detected.
ARD connected in talk state Green, or Red
if voice activity
detected.
Green, or
Orange if
voice activity
detected.
MRD or broadcast connected, in talk state (including
broadcast talk-only). Note this differs from ARD in that
no connecting icon is shown.
Green, or Red
if voice activity
detected.
Green, or
Orange if
voice activity
detected.
ARD connected on handset Orange, or Red
if voice activity
detected.
Green, or
Orange if
voice activity
detected.
MRD or broadcast connected on handset. Note this
differs from ARD in that no connected icon is shown.
Orange, or Red
if voice activity
detected.
Green, or
Orange if
voice activity
detected.
Handset muted. Orange Green
ARD talk attempt. If a talk attempt is unsuccessful then
the channel will remain in this state until it succeeds or
the user abandons the attempt.
On handset (a talk attempt is automatically made when
a speaker channel is placed on handset so this state can
only exist following this transfer). This state is similar to
the ‘outgoing call connecting’ state but here the call is
already connected but with the talk attempt pending.
Off, or Red if
voice activity
detected.
Off, or
Orange if
voice activity
detected.
MRD or broadcast talk attempt; note this differs from
ARD in that no connecting icon is shown. If a talk
attempt is unsuccessful then the channel will remain
in this state until it succeeds or the user abandons the
attempt.
On handset (a talk attempt is automatically made when
a speaker channel is placed on handset so this state can
only exist following this transfer).
Off, or Red if
voice activity
detected.
Off, or
Orange if
voice activity
detected.
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