Speakerbus iD 712 User manual

User Guide
iD 712 Deskstation
Reordering Info: UG712/R7 (iD712 V2.320) Sep 2016

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Printed in the UK 2016.
Speakerbus Technology Limited reserves the right to make changes to the information in this
document at any time without notice. Information published in this document is believed to be
reliable. However, Speakerbus Technology Limited assumes no liabilities for inaccuracies or
omissions in this document, or liability arising from the use of such information.
Speakerbus Technology Limited assumes no liability for the infringement of patents or other
intellectual property rights owned by third parties which may result from the application of this
information.
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or mechanical, for any purposes, without the written permission of Speakerbus Technology Limited.
Trademarks
Speakerbus Technology company logo is a registered trademark of Speakerbus Technology Limited.
Speakerbus is a trademark of Speakerbus Technology Limited.
Statement of Conditions
Speakerbus reserves the right to make changes to the products described in this document without
notice.
Speakerbus Technology Limited does not assume any liability that may occur due to the use or
application of the product(s) describes herein.
Revision History
Revision 1 April 2012
Revision 2 August 2013
Revision 3 November 2013
Revision 4 October 2014
Revision 5 December 2015
Revision 6 March 2016

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iD 712 User Guide
Contents
About this Guide........................................................................ 8
Using this Guide ............................................................................................. 8
What Features can I use?............................................................................... 8
Further Help..................................................................................................... 8
Getting Help with Speakerbus System..................................................................... 8
In All Cases ......................................................................................................... 8
Deskstation Diagnostics...................................................................................... 9
Related Manuals.............................................................................................. 9
Software Version............................................................................................. 9
Compatibility ................................................................................................... 9
Conventions .................................................................................................. 10
iD 712 Elements....................................................................... 11
Front View...................................................................................................... 11
Rear View....................................................................................................... 12
Icons and LED Indicators............................................................................. 13
Status Icons ........................................................................................................... 13
Network Status.................................................................................................. 13
iCMS Status ...................................................................................................... 13
iCS Status ......................................................................................................... 14
Live Update Icons .................................................................................................. 14
Call and Privacy Icons............................................................................................ 14
Call Register Icons ................................................................................................. 15
Speed Dial and Logging Icons ............................................................................... 15
LED Indicators........................................................................................................ 15
LED Indicators (continued)..................................................................................... 16
Soft Keys ....................................................................................................... 16
Menus............................................................................................................. 16
Main Menu ............................................................................................................. 16
Program Menu ....................................................................................................... 17
Preferences & Tools ............................................................................................... 18
General Features ..................................................................... 19
Logging On.................................................................................................... 19
After You have Logged On ... ....................................................................... 20
Logging Off.................................................................................................... 20
Receiving a Call ............................................................................................ 21

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iD 712 User Guide
Receiving a Call when Intercom Automatic Call-back is enabled............ 21
Receiving a Call when Call Forward is enabled......................................... 21
Mute Microphone During Call ...................................................................... 22
Adjust the Volume......................................................................................... 22
Adjust Volume during Point to Point/Group Call/Broadcast ................................... 22
Return to Home Screen ................................................................................ 22
Stepping back through Menus .................................................................... 22
End Call.......................................................................................................... 22
Redial Last Call ............................................................................................. 22
Privacy Mode................................................................................................. 22
Activate Privacy Mode............................................................................................ 22
Accept Call in Privacy Mode .................................................................................. 23
Calling an Intercom that has Privacy Mode turned on ........................................... 23
Call Information............................................................................................. 23
Device Information........................................................................................ 24
Call Register .................................................................................................. 25
Checking Missed Calls........................................................................................... 25
iSelector......................................................................................................... 26
Directories................................................................................ 27
Directories ..................................................................................................... 27
Scroll through Directory Listing.................................................................. 27
Directory Search ........................................................................................... 27
Displaying a user’s/groups Dial Number.................................................... 28
Displaying a user’s/group’s Dial Number from the Global, Personal or Group Call
Directory................................................................................................................. 28
Displaying a user’s/group’s Dial Number from the Location Directory ................... 28
Adding Contacts to Personal Directory...................................................... 29
Adding Contacts from Global Directory to Personal Directory ............................... 29
Adding Contacts from Location Directory to Personal Directory ............................ 29
Removing Contacts from Personal Directory ............................................ 29
Point to Point Calls.................................................................. 31
Making a Point to Point Call......................................................................... 31
Making a Point to Point Call using the Key Pad..................................................... 31
Make a Point to Point Call using Speed Dials........................................................ 31
Making a Point to Point Call using Directories ....................................................... 31
Making a Point to Point Call using the Global / Personal Directory .................. 31
Making a Point to Point Call using the Location Directory ................................ 32

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iD 712 User Guide
Making a Point to Point Call using the Call Register.............................................. 32
User Busy ...................................................................................................... 33
Muting Microphone During Point to Point Call .......................................... 33
Group Calls .............................................................................. 34
Standard Group Call ..................................................................................... 35
Making a Standard Group Call using the Key Pad................................................. 35
Making a Standard Group Call using the Speed Dial............................................. 35
Making a Standard Group Call using the Directories ............................................. 35
Mixing Group Call ......................................................................................... 36
Making a Mixing Group Call using the Key Pad..................................................... 36
Making a Mixing Group Call using the Speed Dial................................................. 36
Making a Mixing Group Call using the Directories ................................................. 36
Talking on a Mixing Group Call .............................................................................. 36
Answerback to Owner Group Call............................................................... 36
Making an Answerback to Owner Group Call using the Key Pad .......................... 36
Making an Answerback to Owner Group Call using Speed Dial ............................ 37
Making an Answerback to Owner using the Directories......................................... 37
Respond to the Initiator of an Answerback to Owner Group Call .......................... 37
Talking on a Group Call................................................................................ 38
End a Group Call........................................................................................... 38
Rejoining a Group Call ................................................................................. 38
Voice Services ......................................................................... 39
Listen to a Hoot Service ............................................................................... 39
Talking back to a Hoot Service .................................................................... 40
Mute a Hoot Service...................................................................................... 40
Clearing a Hoot Service................................................................................ 40
Global Muting ................................................................................................ 40
Programming Speed Dials...................................................... 41
Adding Speed Dials ...................................................................................... 41
Moving Speed Dials ...................................................................................... 42
Deleting Speed Dials .................................................................................... 43
User Settings ........................................................................... 44
Re-synchronising the iD 712 Deskstation .................................................. 44
Logging Off.................................................................................................... 45
User Preferences .......................................................................................... 45

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iD 712 User Guide
Environment Settings ............................................................................................. 45
Handset Mode Settings.......................................................................................... 46
Call Settings............................................................................. 47
Call Forward .................................................................................................. 47
Call Preferences............................................................................................ 47
Intercom Automatic Call-back ................................................................................ 47
Announcement Tone Volume....................................................................... 48
Engineering Tools ................................................................... 49
Ping Tool........................................................................................................ 49
Trace Route ................................................................................................... 49
Congure Network........................................................................................ 50
Device IP Address.................................................................................................. 50
Accessing the Device IP Address Settings ....................................................... 50
Device IP Address Settings............................................................................... 51
iCMS Server........................................................................................................... 51
Accessing the iCMS Server Settings ................................................................ 51
iCMS Server Settings........................................................................................ 52
Network Settings .................................................................................................... 52
Accessing the Network Settings........................................................................ 52
Network Settings ............................................................................................... 53
Send Logs...................................................................................................... 53
Sending Logs to a TFTP Server............................................................................. 53
Log Settings .................................................................................................. 54
Factory Defaults............................................................................................ 55
Microphones, Handsets and Headsets.................................. 56
Microphones.................................................................................................. 56
Talking and Listening using a Handset / Headset...................................... 56
Mute Handset ................................................................................................ 56
Technical Specications......................................................... 58
Cable Requirements ..................................................................................... 58
System Management .................................................................................... 58
Recommended Input Devices...................................................................... 58
Dimensions.................................................................................................... 58
Power Requirements .................................................................................... 58
Environmental Performance ........................................................................ 58

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iD 712 User Guide
Operational Environment ...................................................................................... 58
Storage Environment ............................................................................................ 58
Safety and Compliance........................................................... 60
Deskstation.................................................................................................... 60
CE Mark.......................................................................................................... 60
Class I Pluggable Equipment Type A .......................................................... 60
Declaration of Conformity............................................................................ 60
FCC Statement .............................................................................................. 60
Warnings........................................................................................................ 60
Ordering Information and Accessories ................................. 61
Deskstation.................................................................................................... 61
Handset.......................................................................................................... 61
Microphones.................................................................................................. 61
Index ......................................................................................... 62

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iD 712 User Guide
About this Guide
Using this Guide
This guide is revision 7 and describes how to operate the iD 712 Deskstation.
To check the software release of your system, contact your System
Administrator. Before operating this deskstation, please read these instructions
carefully.
What Features can I use?
This guide covers all features supported by the iD 712 deskstation. However,
your deskstation may not be enabled to use all of the features available. If you
are unsure which features you can use, contact your System Administrator.
Further Help
In all instances, rst seek help from your System Administrator. If necessary,
your System Administrator can email the Speakerbus Global Helpdesk at
customer[email protected].
Getting Help with Speakerbus System
Please nd detailed below information we would like to receive when you are
reporting problems to us. This will enable us to better respond to you.
In All Cases
Please supply a detailed description of problem and all symptoms. Remember
that “System Crash” is not a detailed description rather please include the
following:
●Timeline of events including any remedial action taken. Please also detail
which time zone is being referenced in your timeline.
●Any relevant background information. For instance:
●What was happening when the problem occurred?
●How did the problem manifest itself?
●Does it effect one or all users; what were the symptoms, e.g. Remote
call failure between X and Y?
●Has there been any work on the solution recently locally or remotely
(Hardware/Software upgrades, etc.) ?
●What other location are affected? (Please list sites.)
●How serious is the problem?
●Is the problem resolved?

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iD 712 User Guide
When submitting this information please clearly label all les as to which
device they relate to and please read any description that you submit and ask
yourself the question “what information would I need to solve this problem?”
Deskstation Diagnostics
Please supply the following from the Deskstation:
● Speakerbus Log les for the period around the problem (please refer to the
User
●Guides for instructions on how to use the Send Logs feature). Note
perform a send
●logs but do not enable any logging features unless requested by
Speakerbus
●technical support.
● Speakerbus rmware/software levels.
●User Name.
●IP Address of Device and any IP PBX connected.
●The Multicast Name & Address (if related to a SbRTP Voice Service).
●If one way transmission which direction has failed.
●Any other pertinent information.
Related Manuals
This document can be used in association with the following documents:
●iD 712 Quick Start Guide
●iD 712 Installation Guide
●iD 712 Safety Instructions
Software Version
This document is written for iD 712 version 2.320.
Compatibility
The iD 712 SIP Deskstation is compatible with:
●iCMS software version 3.3 and above
●iCS software version 2.4 and above

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iD 712 User Guide
Conventions
It is possible to complete functions on the iD 712 Deskstation using both
numbers or the ▲and ▼navigation and OK keys. Take for example the Main
directory.
The Call Register option can be selected by either pressing the number 3key
on the key pad, or by highlighting the Call Register option using the ▲and
▼navigation keys, followed by pressing the OK key. For the purpose of this
document, this guide will only describe selecting items using the ▲and ▼
navigation and OK keys.

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iD 712 User Guide
iD 712 Elements
Front View
Key Description Extended Description
1 Speaker Single Speaker
2 Screen The iD 712 Deskstation’s display.
3 Fixed Function
Keys
●f1, f2, f3 & f4 - These are the soft Keys. For more
information, see Soft Keys on page 16.
●-(Home) Returns unit back to idle mode.
●- (Handset) Used to activate the handset/headset
feature when in a call.
●- (iSelector) Used to switched between an active
point to point call, hoot, broadcast and/or group call.
●- (Back Key) Returns screen back to the previous
menu/screen.
●- Navigation / Scroll / Volume keys.
●- Select / Return key.
●- Clear / Cancel Key

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iD 712 User Guide
Key Description Extended Description
4 Key Pad The key pad consists of the following:
●0 - 9 - Used for dialling and name searching.
●- Used to force deskstation to transmit speech or
switch between the different character case.
●- Used to switch between characters and numbers.
5 Open
Microphone
LED Icons
Two LED indicators that are lit (in green) when the open
microphone is active. The indicators are displayed in red
when the microphone is muted.
6 Open
Microphone
Allows one to speak in a hands free manner.
7 Illuminating
LEDs
Includes a variety of icons which are fully explained on page
15.
Rear View
Key Description Extended Description
1 Gooseneck
Microphone
Socket
Used to attached a range of Speakerbus microphones.
2Ethernet Network 100 Base T Ethernet Interface.
3 Handset /
Headset Port
Handset / Headset Port.

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iD 712 User Guide
Icons and LED Indicators
Status Icons
Status icons are located on the left hand side
of the screen. The icons from top to bottom are
Network status, iCMS status and iCS status.
They can be in one of four states as described
below.
Network Status
State State Description Explanation
Network Up Physical connection to the IP network.
And
Successful DHCP IP assignment / manual IP address
assigned (as applicable).
And
Successful DNS server lookup.
Network present
with a problem
Physical connection to the IP network (link up).
But
Unsuccessful DHCP IP assignment (if applicable).
Or
No manual IP address assigned (if applicable).
And/Or
Unreachable DNS server.
Network Down No physical connection to the IP network (link down).
iCMS Status
State State Description
Successful conguration
from iCMS
Device is in synchronisation with the iCMS
server.
Ability to communicate
with iCMS but prole
requires synchronisation
Device is out of synchronisation with the iCMS
or a restart is required to apply some settings.
Unable to retrieve
contact with the iCMS
server
Unable to communicate with the iCMS server
And/Or
Network down.
iCMS service not used iCMS service has been disabled on the device.

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iD 712 User Guide
iCS Status
State State Description Explanation
Registration
complete
Registration and Multicast Control Channel
connection are successful.
Partial registration
failure
Primary registration connection has failed Or
Device is disconnected from the Multicast Control
Channel.
Registration failure Unable to complete registration
And
Device is disconnected from the Multicast Control
Channel
And/Or
Network down.
Registration
unknown or Non
iCS hoot enabled
The device is logged out and the registration and
Multicast Control Channel server status is unknown
Or The device is congured on a non iCS platform.
Live Update Icons
Live updates ensure changes made on a user prole which is seated on an iD
712 Deskstation are automatically sent to the device. The changes are sent
without having to re-synchronise the device. During the live update the iCMS
status icon is displayed dynamically to give a visual indication of the update in
progress. Depending on the iCMS’s status the following icons are displayed
one after the other.
Icon progression for iCMS OK state
Icon progression for iCMS warning state
Icon progression for iCMS error state
Call and Privacy Icons
State State Description Explanation
Privacy Missed
Call
Displayed when an incoming call has not been
answered whilst privacy mode is turned on.
Call Forward Displayed when call forward is enabled.
Intercom Automatic
Call-back
Displayed when feature is enabled and call is
received whilst engaged on another call.
Point to Point
Privacy
Displayed when privacy mode is turned on.

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iD 712 User Guide
Call Register Icons
Below details icons displayed within the Call Register. For more information on
the call register, see Call Register on page 25.
State State Description Explanation
Incoming Call Call received on deskstation.
Outgoing Call Call made on deskstation.
Missed Call Call not answered on deskstation when
privacy is turned on.
Speed Dial and Logging Icons
State State Description Explanation
Info Logging is active.
Speed Dial Page Speed dial page numbers are indicated by quarters.
One of the four icons below display one of the four
speed dial pages. None of them displayed indicates
the speed dial pages are not displayed.
LED Indicators
Number Description Extended Description
Handset On when handset / headset is operational.
Microphone The gooseneck microphone indicator is red
when microphone is muted and green when
active.
Red LED (High) Lit when speaking too loud.
Green LED Lit when talking into the microphone at the
correct level.
Red LED (Low) Lit when speaking too quietly.
Voicemail This option is reserved for future functionality.

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iD 712 User Guide
LED Indicators (continued)
Open Microphone When open microphone is active the open
microphone LED is lit green. It is lit red when
the open microphone is muted.
Soft Keys
Soft keys are accessed using the function keys
(f1, f2, f3 and f4). Their function depends on the
screen’s status. For example, when the screen is
idle the soft keys are the following:
●f1 - (MENU) displays the menus
●f2 - (REDIAL) redials the last number
●f3 - (CALLS) Displays a list of all received,
placed and missed intercom calls
●f4 - (DIR) displays directories (or hoot voice
services on non iCS hoot platforms).
Menus
The iD 712 Deskstation contains three menus: Main, Program and
Preferences & Tools.
Main Menu
The Main menu consists of the following options:

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iD 712 User Guide
●Call Info - Displays call information during active
calls. For more information, see Call Information
on page 24.
●Directories - Contains a list of directories
including access to speed dial screens. For more
information, see Directories on page 27.
●Call Register - The call register contains a list of
all point to point calls received, placed or missed
to and from the intercom deskstation. It also
includes group calls placed from the Intercom
Deskstation. For more information, see Call
Register Icons on page 15, and Call Register
on page 25.
●Device Information - Device Information contains
options to show detailed status information and
is primarily for engineering support use. For more
information, see Device Information on page
25.
●Intercom Privacy - This option is used to set or
remove the privacy intercom feature. For more
information see, the Privacy Mode section on
page 23.
●Mute / Unmute Voice Services - This option
mutes an active hoot service or removes mute
from an active hoot service.
Program Menu
The Program menu consists of the following options:
●Clear Voice Service - This option is used
to remove an active hoot service. For more
information, see Clearing a Hoot Service on page
40.
●Select Voice Service - This option is used to
start an active Hoot Service. It is possible to talk
(if applicable), listen and mute an active Hoot
Service. For more information, see Hoot Services
on page 39.

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iD 712 User Guide
Preferences & Tools
The Preferences & Tools menu consists of the following options:
●User Settings - This option is used to: re-
synchronise the unit, log out of the unit, set the
user preferences and the annouce tone volume.
For more information, see User Settings on page
44.
●Call Settings - This option contains the Call
Forward, Call Preferences and Announce Tones
Volume settings. For more information, see Call
Settings on page 47.
●Engineering Tools - This option contains
network conguration settings and diagnostic
tools. When accessing the Engineering Tools
menu for the first time, an authorisation screen
is displayed. You will be required to type the
administration password before proceeding any
further. For more information, see Engineering
Tools on page 49.

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iD 712 User Guide
General Features
Logging On
To log onto an iD 712 Deskstation:
1. First ensure the screen displays Station Logged Out.
The only other screen that can possibly be displayed when a deskstation
is logged out is the Information screen. If this screen displayed press either
the OK or Back key to return to the Station Logged Out screen.
2. Press OK to display the User Login screen.
3. Type your user name in User Name and then press the down arrow to
move to the Password text box. Type your password in Password and
press OK. Contact your System Administrator to obtain your logon details.
4. If you have logged on successfully your name and extension is displayed
at the top of the screen.

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iD 712 User Guide
After You have Logged On ...
After your Deskstation has been fully loaded please ensure your icons
look identical to the icons displayed on the left hand side. If your icons
are a different colour to what is displayed there may be a problem and
you should contact your System Administrator. For more information on
the status icons, please see Status Icons on page 13.
Please note that if your Deskstation is runnng on a non ICS hoot
platform your icons will look identical to the icons displayed on the left.
If your icons are a different colour to what is displayed there may be a
problem and you should contact your System Administrator. For more
information on the status icons, please see Status Icons on page 13.
Logging Off
To log off the iD 712 Deskstation:
1. Press f1 (MENU) to display the Main menu.
2. Press f4 (NEXT>) twice to display Preferences & Tools.
3. Ensure User Settings is highlighted and press OK to display User
Settings.
4. Using ▲and ▼, highlight Logout and press OK.
This displays the Conrm screen.
5. Press f1 (YES) to conrm you would like to log off.
The screen displays a logged off state.