Spectra T120 User manual

Service Procedure Quick Reference
Tape Drive Replacement
T120
August 2017 V2
Page 1 of 3
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Tools & Supplies
Replacement drive
USB flash drive (FAT32)
oFor collecting Auto-support Log File (ASL)
Estimated Time
20 minutes
ESD Protection
Required
Library Power
On
Data I/O Operations
Discontinue
Drive being replaced is the exporting controller for the partition
Verify with customer that data I/O to drive being replaced has halted
*Data I/O to non-affected drives can continue
Robotic Movement
Continue
Admin./Superuser
BlueScale Login
Required
Considerations
Replacement drive must be reinstalled into same physical drive slot in chassis,
host applications identify drives by their position in chassis
Prior to inserting replacement drive into library, verify compatibility of
replacement drive sled connector with library drive slot (or compare with drive
being replaced)
oIf incompatible, check replacement drive packaging for adapter. If no
adapter shipped, contact Spectra Technical support
Replacement drive must be same LTO generation and host connection type as
drive being replaced
Drive module weighs approx. 15 lb. (7 kg), use care when handling
Ensure host interface cabling is connected to correct port on new drive.
Connecting cabling to wrong port can prevent host system from recognizing
new drive
SCSI Drives (legacy): If replacing a SCSI drive, Spectra Logic recommends host
be powered down PRIOR to replacing drive. Also, ensure that SCSI terminators
(if present on drive to be replaced) are transferred to new drive

Service Procedure Quick Reference
Tape Drive Replacement
T120
August 2017 V2
Page 2 of 3
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Procedure Overview
(continued next page)
1. Have customer verify drive being replaced does not contain a tape cartridge
If drive contains a tape, make another attempt to remove tape from drive using
host software or BlueScale user interface
oIf unsuccessful, continue replacement and note in service/shipping
documentation drive being returned to Spectra Logic includes a stuck tape
and note media barcode of tape
oIf tape must stay on-site, field engineer (or customer) MUST perform tape
removal before sending drive back to Spectra Logic
2. Log in to BlueScale as a superuser or an administrator and navigate to:
MENU > Configuration > DLM (or Drives)
3. Click Replace next to the drive to be replaced, then click OK
4. Note chassis position identifier of drive being replaced
5. Wait approx. 1 minute for library to power off drive
6. In back of library, locate drive to be replaced by chassis position
7. Disconnect host interface cables on drive
8. Remove drive from library
9. If required, install adapter (attaches to drive sled) shipped with replacement
10. Install new drive
11. Reconnect host interface cables
12. Ensure cabling is connected to the correct port on the new drive. Connecting
cabling to wrong port can prevent host system from recognizing new drive
13. Return to front panel and click OK
14. Activity bar indicates reconfiguration has started. Reconfiguration is complete
when Drives/DLM menu screen reappears (up to 10 minutes)
15. Check system messages screen for firmware mismatch error message
If firmware mismatch reported, contact Spectra Technical Support
Library will not function properly until firmware mismatch is resolved
16. Confirm with customer that host can communicate with drive

Service Procedure Quick Reference
Tape Drive Replacement
T120
August 2017 V2
Page 3 of 3
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Procedure Overview
(continued)
17. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support
Obtain permission from customer prior to performing this step
ASL’s do not contain sensitive customer information such as passwords,
encryption keys etc.
Reference knowledge base article KBA-02258 (Spectra Support Portal)
18. Host backup processes can resume normal operation
19. Package drive and return it to Spectra Logic