Spectra TFinity Library User manual

SPECTRA TFINITY LIBRARY
USER GUIDE
www.SpectraLogic.com

TOC
About This Guide 19
Intended Audience 19
Product Status 19
Related Information 20
Chapter 1 - Library Overview 23
Library Features 24
BlueScale Software 24
Library Components 30
Interior Components 32
Main and Drive Expansion Frame Rear Components 34
Service Frames 41
Media Expansion Frames 45
Operator Panel and Touch Screen 45
TeraPack Access Ports (TAPs) 46
Spectra Library Control Modules (LCM, RCM, and LCR) 48
Exporting Controllers 53
Tape Drives 55
BlueScale Vision Camera 57
TeraPack Cartridge Handling 58
Library Expansion and Upgrades 59
Chapter 2 - Architecture Overview 60
Media Pools 61
Library Partitions 63
Storage Partitions 64
Cleaning Partitions and Auto Drive Clean 65
Drive, Media, and Service Frames 68
Component Identifiers 70
RIM Identifiers 71
Drive Identifiers 71
Fibre Channel Connectivity 73
TeraPorter Connectivity 73
Drive Connectivity 78
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High-Availability Configurations 80
Redundant Connectivity 80
Robotics Failover 83
Global Spare Drives 83
Redundant Power Supplies 83
Chapter 3 - Introducing the BlueScale User Interface 85
Overview of the BlueScale User Interface 86
Access Options 86
User Interface Features 88
Library Management 95
Using the BlueScale User Interface 97
Log Into the User Interface 97
Log Off or Switch Users 101
Enter Information on Screens 101
Chapter 4 - Configuring the Library 104
Configuring Library Users 106
Understanding User Groups and Security 106
Add a New User 107
Modify an Existing User 108
Delete an Existing User 109
Accessing the System Setup Screen 110
Enabling BlueScale Software Support, Options, and Upgrades 112
Enter Activation Keys 113
Add Options 115
Configuring the Global System Settings 117
Configure the System Settings 117
Configure Network Settings 124
Configure Mail Users 127
Enable Email for the Auto Configuration Save File 129
Set the Date and Time 131
Configuring Optional Library Settings 133
Install a Security Certificate and Authentication Key 133
Configure Routine Maintenance 136
Enable and Configure SNMP 137
Configure Controller Failover 139
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Configure a Package Server 142
Modify Auto Download Options 145
Configure Rotation Manager 147
Backing Up the Library Configuration 149
Use Automatic Backup of the Library Configuration 149
Use Manual Backup of the Library Configuration 150
Setting the Camera IP Address 154
Edit the Camera IP Address - White 155
Edit the Camera IP Address - Black 158
Chapter 5 - Operating the Library 161
Controlling the Library Power 162
Power On the Library 162
Power Off the Library 163
Monitoring Your Library 166
Check and Respond to Messages 167
Use Performance Metrics 170
View Drive Status Information 173
View the TeraPorter Status Information 176
View a Partition’s World Wide Name 179
Use the BlueScale Vision Camera 180
Using a USB Device 185
Continuing Backups While Using a USB Device 185
Connect a USB Device to the Library 186
Controlling the Interior Lights 187
Chapter 6 - Configuring and Managing Partitions 188
Partition Configuration Overview 190
Partition Types and Requirements 190
Preparing to Configure Partitions 193
Creating a Cleaning Partition 196
Define the Initial Cleaning Partition Settings 196
Creating a Storage Partition 199
Define the Initial Storage Partition Settings 199
Configure Advanced Settings 201
Enter Storage Partition Name and Media Type 201
Enable or Disable SlotIQ 202
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Select Barcode Options 203
Select the Robotic Control Path 205
Assign Global Spare Drives 206
Allocate Chambers and Drives 208
Enable and Configure MLM PreScan and PostScan 210
Select the Encryption Mode 214
Configure the Drive Fibre Channel Addressing 217
Specify the Partition Users 218
Configure the Robotic Path Visibility 218
Configure the Port Addressing for the Controllers 219
Confirming and Saving the Partition Settings 221
Configure Advanced Partition Settings 224
Configuring Emulation 224
Enable Soft Load 226
Enable Media Zoning 227
Enable Time-based Access Order System (TAOS) 228
Enable Robotic Load Balancing 230
Modifying an Existing Partition 232
Deleting a Partition 236
Chapter 7 - Importing and Exporting Cartridges 238
Preparing Cartridges for Use 239
Cartridge Guidelines and Requirements 239
Prepare the Cartridges for Use 240
LTO-7 Type M Media 242
Import and Export Overview 243
Requirements 243
Restrictions 244
Importing into a Storage or Cleaning Partition 246
Import Requirements 246
Prepare the Storage Partition or the Cleaning Partition 248
Import the Magazines 249
Prepare the Entry/Exit Pool 256
Exporting or Exchanging Magazines and Cartridges 257
Prepare for the Export or Exchange 257
Export Magazines from a Partition 258
Exchange Magazines or Cartridges in a Partition 262
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Export or Exchange Expired Cleaning Cartridges 266
Using the Advanced Import/Export Options 268
Manually Create a Move Queue 268
Upload a Move Queue 272
Start the Moves 274
Updating the Storage Management Software Inventory 278
Chapter 8 - Using the Cartridge Inventory 279
Understanding the Cartridge Inventory 280
Viewing and Downloading the Cartridge Inventory 281
View the Cartridge Inventory for a Location 281
Download the Cartridge Inventory 283
Locating a Specific Cartridge 288
Moving Cartridges Within a Partition 289
Move Cartridges Using the BlueScale Inventory Screen 289
Move Cartridges Using an ASCII Move File 294
Chapter 9 - Configuring and Using Media Lifecycle Management 301
BlueScale Media Lifecycle Management 303
Spectra Certified MLM-Enabled Media 303
Automatic Media Discovery 303
Media Tracking and Reporting 305
MLM PreScan and PostScan 308
Additional MLM Features 310
Enabling MLM and Configuring Global Settings 313
Enable MLM and Configure Settings 313
Configure How Storage Capacity Displays 316
Configure PostScan Blackout Periods 318
Using Media Lifecycle Management 320
Add Cartridges to the MLM Database 320
Discover Cartridges Manually 322
Stop the Discovery Process 324
Using PreScan 325
Using PostScan 327
Operational Overview 327
Address Requirements for Use 331
Enable PostScan 332
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Request a Manual PostScan 332
Pause the PostScan Process 334
Using MLM Reporting 336
Generate MLM Reports 336
Save an MLM Report 342
Override a Poor Cartridge Health Report 343
Managing the MLM Database 345
Back Up the MLM and DLM Databases 345
Verify the Database Backup File 347
Delete MLM Records From the Database 348
Download the MLM Database for Analysis and Archival 350
Chapter 10 - Using Drive Lifecycle Management 352
BlueScale Drive Lifecycle Management 353
Monitoring Drive Health Using DLM 354
Using the Drive Health Icons 356
Viewing and Saving a Detailed Drive Health Report 357
Downloading the DLM Database 360
Chapter 11 - Configuring and Using AutoSupport 362
AutoSupport Overview 363
Configuring AutoSupport 366
Configure Mail Recipients 366
Configure AutoSupport Profiles 366
Configure Alarms 371
Configure Log Set Forwarding 372
Using AutoSupport 374
Create New Support Tickets 374
Update Existing Support Tickets 378
Chapter 12 - Library Troubleshooting 380
Troubleshooting Library Problems 381
Troubleshooting Library Initialization Issues 382
Troubleshooting BlueScale User Interface Issues 383
Troubleshooting MLM Issues 387
Troubleshooting Encryption Issues 388
Resolving Operational Issues 390
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Interpreting External Lights 394
Using BlueScale Hardware Health Monitoring 395
Respond to HHM Notifications 395
View Hardware Health Monitoring (HHM) Data 399
Capturing Traces 401
HPT Self Test 404
Resetting the Library 406
Resetting Components 407
Reset the Power Control Module 407
Reset the LCM or RCM 407
Reset a RIM 408
Discovering and Setting the BlueScale Vision Camera IP Address 410
Configure the BlueScale Vision Camera - White 410
Configure the BlueScale Vision Camera - Black 415
Restoring the Library Configuration 420
Restore From an Auto Configuration Save File 420
Restore the Library Configuration Using a Saved Configuration 425
Restore the MLM and DLM Databases 427
Chapter 13 - Drive Troubleshooting 430
Resetting a Drive 431
Using a Global Spare Drive 433
Use the Global Spare Drive 434
Undo the Global Spare Drive 436
Retrieving a Drive Trace or Drive Dump File 438
Use the Drive Traces Button 438
Use the IBM Tape Diagnostic Tool to Retrieve a Drive Dump 440
Use the BlueScale Retrieve Drive Dump Utility 441
Troubleshooting Drives 443
Identify the Problem 443
Interpret the Detailed Drive Information 445
Using DLM to Test a Drive 462
Requirements for Using the Wizard 462
Run the DLM Drive Health Verification Wizard 463
Chapter 14 - Maintaining the Library 467
Updating, Servicing, or Moving the Library 468
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Renewing the BlueScale Software Support Key 469
Updating the BlueScale Software and Library Firmware 471
Check the Library BlueScale Software Version 472
Check Component Firmware Versions (Optional) 473
Check the Currently Released BlueScale Version 475
Download the BlueScale Package 475
Prepare for the BlueScale Package Update 476
Install the Update Package 477
Manage Update Packages 489
Replacing the Air Filter 491
Installing Cord Locks 495
Calibrating the Touch Screen 497
Chapter 15 - Maintaining the Drives 498
Cleaning a Drive 499
Determine Whether Cleaning is Required 499
Prepare the Library for Drive Cleaning 501
Determine the Cleaning Method 501
Manually Cleaning a Drive 502
Track Cleaning Cartridge Use 505
Updating Drive Firmware 506
Prepare for the Update Process 508
Update Using ITDT 510
Using Drive Update through Package Update 513
Update Using the Drive Firmware Update Wizard 521
Update Using the Update Drive Firmware Utility 525
Updating Drive Device Drivers 529
Adding or Replacing a Drive 531
Add a Drive to the Library 531
Replace a Drive 532
Chapter 16 - Technical Support 533
Accessing the Technical Support Portal 534
Create an Account 534
Log Into the Portal 535
Opening a Support Ticket 536
Returns 541
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Appendix A - Best Practices 542
MLM Best Practices 543
Implementation Guidelines 543
Usage Policy Guidelines 543
Disaster Recovery Planning 546
Back Up and Protect the Library Metadata 547
Back Up the Library Metadata 547
Verify and Protect the Metadata Backup 549
Using Cartridges 551
Labeling Cartridges 551
Handling Cartridges 551
Storing Cartridges 552
Using Cartridges in the Library 553
Cartridge Rotation 554
Appendix B - Media & Upgrades 559
Media and Media Accessories 560
Spectra Certified Media 560
Media and Media Accessories 561
How To Order 562
Library Support and Upgrades 563
Service Contract Extension 563
BlueScale Software Updates 563
Library Upgrades 564
How to Order 567
Replaceable Components 568
Appendix C - Specifications 569
Library Specifications 570
Data Storage Capacity 570
Size and Weight 573
Service Access Requirements 575
Shipping and Storage Size and Weight 575
Power Specifications 576
Environmental Specifications 580
Shock and Vibration Specifications 582
Interoperability and Software Compatibility 583
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