Spectra T50e User manual

Service Procedure Quick Reference
Power Supply Replacement
T50e
August 2017 V2
Page 1 of 2
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Tools & Supplies
New power supply kit(s) from Spectra Logic
#2 Phillips screwdriver
USB flash drive (FAT32)
oFor collecting Auto-support Log File (ASL)
Estimated Time
20 minutes
ESD Protection
Required
Library Power
Off
If the only installed power supply in the library is being replaced
OR
If there are two installed power supplies and both are being replaced
On
If there are two installed power supplies and only one is being replaced
Data I/O Operations
Discontinue
If the only installed power supply in the library is being replaced
OR
If there are two installed power supplies and both are being replaced
Verify with customer that data I/O to library has halted
Continue
If there are two installed power supplies and one is functioning normally
Robotic Movement
Discontinue
If the only installed power supply in the library is being replaced
OR
If there are two installed power supplies and both are being replaced
Verify robotic movement has been halted
Verify with customer that move requests from host have been halted
Continue
If there are two installed power supplies and one is functioning normally
Admin./Superuser
BlueScale Login
No

Service Procedure Quick Reference
Power Supply Replacement
T50e
August 2017 V2
Page 2 of 2
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Considerations
T50e power supplies are hot-swappable provided there is one functioning
supply installed in the library
If library is to be powered off for procedure, it is recommended that all tapes
are removed from drives by customer before procedure to avoid potential
stuck tapes after power-up
Dual power supplies cannot share a single AC input power cable
Power supply status can be determined/verified via status LED on rear of
supply
oAC Blue = OK Amber = Fault condition Off = Malfunction
oDC Green = OK Amber = Fault condition Off = Malfunction
Procedure Overview
(continued next page)
If single power supply installed OR two supplies installed and both have
malfunctioned:
1. Power off library
2. Disconnect power cord to power supply being replaced
3. Loosen screws and remove faulty power supply
4. Slide new power supply into library and tighten screws
5. Reconnect power cord
6. Power library on
7. Verify power supply is functioning properly by checking for green DC status LED and
blue AC status LED on rear of supply
8. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support
Obtain permission from customer prior to performing this step
ASL’s do not contain sensitive customer information such as passwords,
encryption keys etc.
Reference knowledge base article KBA-02265 (Spectra Support Portal)
9. Package the faulty power supply(s) and ship it to Spectra Logic

Service Procedure Quick Reference
Power Supply Replacement
T50e
August 2017 V2
Page 3 of 2
Not a substitute for official published procedural guide
Detailed instructions/videos located at support.spectralogic.com
Procedure Overview
(continued)
If two power supplies installed and one supply is functioning normally:
1. Disconnect power cord to malfunctioning power supply
Identify malfunctioning supply by checking for amber status LED on rear of
supply
2. Loosen screws and remove faulty power supply
3. Slide new power supply into library and tighten screws
4. Reconnect power cord
5. Verify power supply is functioning properly by checking for green DC status LED and
blue AC status LED on rear of supply
6. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support
Obtain permission from customer prior to performing this step
ASL’s do not contain sensitive customer information such as passwords,
encryption keys etc.
Reference knowledge base article KBA-02265 (Spectra Support Portal)
7. Package the faulty power supply module and ship it to Spectra Logic