Spectrum 802.11ac Wave 2 User manual

User Guide
802.11ac Wave 2 Router

2
1 Hardware Setup.........................................................................................................................2
1.1 Getting To Know Your WiFi Router.......................................................................................................2
1.2 Unpack WiFi Router’s box.....................................................................................................................3
1.3 Hardware Features....................................................................................................................................4
1.3.1 Front Panel.......................................................................................................................................4
1.3.2 Rear Panel.......................................................................................................................................5
1.4 Position Your WiFi Router......................................................................................................................6
7
2 Login to your WiFi Router Web GUI.................................................................7
2.1 Login..............................................................................................................................................................7
2.2 Wizard Setup.............................................................................................................................................10
2.3 Basic Setup................................................................................................................................................13
2.3.1 Router...............................................................................................................................................13
2.3.2 WPS Setup.......................................................................................................................15
2.3.3 LAN Setup....................................................................................................................................17
2.3.4 WAN Setup....................................................................................................................................18
2.3.5 Parental Control.........................................................................................................................23
2.3.6 Services.........................................................................................................................................25
2.3.7 System...........................................................................................................................................35
2.4 Advanced Setup.....................................................................................................................................36
2.4.1 Network.........................................................................................................................................36
2.4.2 Services Config..........................................................................................................................66
2.4.3 Security.........................................................................................................................................79
2.4.4 QoS................................................................................................................................................92
2.4.5 Admin..........................................................................................................................................100
2.4.6 Tools.............................................................................................................................................104
2.4.7 Status....................................................................................................................................................106
113
3 FCC Statement........................................................................................................................113
Table of Contents

1 Hardware Setup
1.1 Getting To Know Your WiFi Router
This product is designed for the In-Home and Business WiFi service for Spectrum customers.
With a custom industrial design, this WiFi Router can be placed in a central location to
deliver superior WiFi network coverage.
WiFi Router provides:
1. High performance:
· Dual-Core ARM up to 1.7G/1GB DDR RAM.
· Dual-Band wireless up to AC2350 (2.4G 150M * 4 + 5G 433M * 4).
· Gigabyte 1 x WAN/ 4x LAN Ethernet ports.
2. High security: Firewall/VPN supported.
3. Easy to setup: Friendly wizard, visual setup & maintenance (Basic Mode), complete
functions (Advanced Mode).
4. USB-based services: File/media/printer sharing.
The WiFi Router is an ideal choice for residential and SMB (Small Business) users who can
enjoy a variety of wireless applications and services.
This chapter contains the following contents:
·Unpack Your WiFi Router
·Hardware Features
·Position Your WiFi Router
2

1.2 Unpack WiFi Router’s box
Open the box and remove the WiFi Router, power adapter, Quick Start Guide, WiFi Network
Name and Password Sticker and Ethernet cord.
The box contains the following items:
·WiFi Router.
·AC power adapter.
·Quick Start Guide.
·WiFi Network Name and Password Sticker.
·Ethernet cord
If any items are missing or damaged, please contact your Charter Communications. Please
keep original packing materials in case you need to return the product for repairing.
3
WiFi Router Power Adapter
Figure 1. Check the package contents

1.3 Hardware Features
Before setup please take a moment to become familiar with the front Panel and Rear Panel
of your WiFi Router. Pay particular attention to the LED on the front panel. You should know
the surface structure of your WiFi Router only.
1.3.1 Front Panel
The WiFi Router front and back panels feature the status LED and buttons as shown in the
following figure
Front panel LED status
·Off:
·Blue Flashing (0.4 second intervals):
·Blue Pulsing 1 second intervals:
·Blue solid:
·Red Flashing:
·Red and Blue alternate Pulsing:
·Red solid:
· LED on front of device will dim to low (65%) when there is no settings activity or
connectivity issues for 120 hours.
·If any settings are changed or connectivity issues occur LEDs will return to normal (100%)
brightness.
4
Figure 2. WiFi Router front view
Device off.
Booting up.
Connecting to Internet.
Connected to Internet.
Connectivity issues (no Internet connection).
Updating firmware (or any scenario where
device must not be restarted).
Critical issues (hardware or otherwise).

1.3.2 Rear Panel
There are Ethernet and USB connections and buttons shown in the following figure.
· Factory Reset (pinhole):
·WPS Button:
·Ethernet (LAN) Port:
·Internet (WAN) Port:
·USB (3.0) Port:
·Power:
5
Figure 3. WiFi Router rear panel
Press the pinhole and hold over 5 seconds, the WiFi Router will
reset to factory.
Push the button more than 1 second to activate WPS. Reference
2.3.2 WPS Setup.
Connect Ethernet cables for LAN (local area network)
connections, e.g. network switch, hub, personal computer or
Internet devices.
Connect Ethernet cable for WAN (Wide Area Network)
connection to modem. This connects the Ethernet and other
access lines e.g. modem.
Connect a USB Printer, U-Disk or USB drive. For printer and
folder sharing, reference 2.3.6 Services.
Use the bundled AC adapter to connect your WiFi Router to a
power source.

1.4 Position Your WiFi Router
The WiFi Router lets you access your network from virtually anywhere within the operating
range of your wireless network. However, the wireless communicating distance varies
significantly due to placement of the WiFi Router. For example, the thickness and number of
walls the wireless signal passes through can limit the range. For best results, WiFi Router is
likely to be place like this:
·Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
·So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
·In an elevated location such as a shelf, keeping the number of walls and ceilings between
the WiFi Router and your other devices to a minimum.
·Away from electrical devices that are potential sources of interference. Equipment
that might cause interference includes ceiling fans, home security systems, microwaves,
computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
·Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick and
concrete can also affect your wireless signal.
6

7
2 Sign-In Your WiFi Router Web GUI
The WiFi Router contains an intuitive graphical user interface (GUI) based on web, which lets
administrator easily configure its features through a web browser.
2.1 Sign-In
1. Open a web browser, then key in the WiFi Router’s default IP address: http://192.168.1.1,
and click Enter key in the keyboard;;
2. On the sign in webpage, type in its Username and password: admin (admin), then click
Login button.
After the administrator has logged into the WiFi Router, some basic information about it will
be displayed in the browser.

On the right top side, there are two command buttons: Change Password and Logout. Please
click the Logout button when administrator intends to leave the Web GUI.
When the Change Password button has been clicked, the browser will navigate to the
corresponding webpage.
8

On this page, user should just type in new password in New Password and Retype New
Password, then click Apply button. Web GUI user sign in password will be changed.
9

2.2 Wizard Setup
The wizard can navigate the administrator to configure basic settings for the WiFi Router,
which makes the set up of the WiFi Router much easier.
Internet Setup
After the administrator has clicked the Wizard button, the Internet Setup page will be
displayed.
Connection Type:
There are 5 kinds of connection types: DHCP, PPPoE, Static, PPTP and L2TP.
1. DHCP: Enable WiFi Router to obtain IP addresses automatically. This setting is the default
for Spectrum services. More types of settings, reference 2.3.4 WAN Setup.
10

·WAN MAC:
·Host Name:
·DNS 1 & DNS 2:
·Click Next.
Network Setup
After you have clicked Next icon in Internet Setup page, you comes here.
1. WiFi Network Name:
11
MAC address of WAN port.
This field allows lets administrator provide a name for WiFi Router.
Either of them indicates the IP address of a DNS Server.
Name for a wireless network, that’s to say it’s used to identify a
wireless network. WiFi devices automatically detect all networks
within its communication range. These are defaulted from the printed
WiFi network name on the back of the WiFi Router. You can change
them here, but they would no longer match the sticker on your WiFi
Router.

2. WiFi Password:
3. When done, click Apply.
Config Overview
After click the Apply icon, administrator comes to Config Overview page, which displays a
summary of configuration information. If the settings are all correct, administrator should
click Apply icon.
12
A password used by WiFi Router to authenticate wireless connections.
These are defaulted from the printed WiFi password on the back of the
WiFi Router. You can change it here, but they would no longer match the
sticker on your router.

2.3 Basic Setup
2.3.1 Router
From the navigation panel, go to Basic > Router.
13
NOTE: Click Reset Icon in the Web GUI is used to restart the WiFi Router. The WiFi Router
hardware Factory Reset (pinhole) was pressed and hold over 5 seconds, it will reset
to factory.

14
Wireless:
1. WiFi Network Name:
2. WiFi Password:
3. Click Apply.
This module is implemented to configure some basic settings for
WiFi Router’s wireless connection.
A unique name that identifies the wireless network. Wireless device
can automatically detect all networks within its communication
range. The maximum length of a network name (SSID) is 32
characters.
A string used for connection authentication. Its length ranges from 0
to 63 characters (letters, numbers or a combination) or from 8 to 64
hex digits.

2.3.2 WPS Setup
WPS (WiFi Protected Setup) is a wireless security standard that lets the device easily
connect a WiFi network. You can trigger the WPS function via the PIN code or WPS button.
Steps to enable WPS (WiFi Protected Setup):
1. From the navigation panel, go to Basic > Router.
2. Frequency:
3. Enable WPS:
15
NOTE: Authentication methods supported by WPS are: Open system, WPA-Personal and
WPA2-Personal. Not supported methods are: Shared Key, WPA-Enterprise, WPA2-
Enterprise and RADIUS.
Selecting operating band (2.4 GHz or 5 GHz) for WPS function. Each
one is enabled separately.
Selecting [On] to run WPS, which simplifies the process of connecting
any device to the WiFi network.

8. PIN Code: The WPS PIN code which clients use to connect with the WiFi Router.
9. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button,
go to step 10. If you select Client PIN code, go to step 11.
10. To set up WPS using the WiFi Router’s WPS button, follow these steps:
a) Click Start or press the WPS button found at the rear of the WiFi Router.
b) Press the WPS button on your wireless device. This is normally identified by the WPS
logo.
11. To set up WPS using the Client’s PIN code, follow these steps:
a) Locate the WPS PIN code in wireless device’s in Web GUI.
b) Key in the Client PIN code on the text box.
12. Click Start.
16

2.3.3 LAN Setup
This module makes it easier for administrator to modify the default LAN IP Address.
17
Steps to modify LAN IP settings:
1. From the navigation panel, go to Basic > Router.
2. LAN IP:
3. Subnet Mask:
4. DHCP Server:
NOTE: It’s recommended for administrator to select DHCP Server for LAN IP setting. If not,
administrator has to assign IP address to LAN-side device manually.
5. Click Apply.
The LAN IP address of the WiFi Router. Its default value is 192.168.1.1. In
IP-based networks, packets are sent to the network devices' specific IP
addresses.
Subnet mask of WiFi Router. Its default value is 255.255.255.0
DHCP (Dynamic Host Configuration Protocol) is mostly used to allocate
IP address for LAN-side devices. And a DHCP server can inform LAN-side
devices of DNS server’s address, default gateway IP and etc. This WiFi
Router can allocate 253 IP addresses at most.

2.3.4 WAN Setup
Click WAN button to configure the WAN connection settings:
1. Connection Type: Choose the Internet Service type. There are five options are DHCP,
PPPoE, Static, PPTP, and L2TP. Consult your ISP if you are unsure what
kind of WAN connection type to select.
18
2. If you select DHCP:
·WAN MAC:
To fix this issue, you can do either of the following:
·Contact your ISP and request to update the MAC address associated with your ISP
subscription.
·Clone or change the MAC address of the new device to match the MAC address of the
original device.
·Host Name: This field lets you provide a host name for WiFi Router. Usually it’s
provided by ISP.
·DNS 1 & DNS 2: Either of them indicates IP address of a DNS server.
·Click Apply.
MAC (Media Access Control) address is a unique identifier that identifies
your computer or device in the network. ISPs monitor the MAC
addresses of devices that connect to their services, and would disallow
Internet connection for new MAC addresses.

3. If you select PPPoE:
19
·Username: This field is only available when you set the WAN Connection Type as PPPoE,
PPTP or L2TP.
·Password: This field is only available when you set WAN Connection Type as PPPoE, PPTP
or L2TP.
·DNS1 & DNS2: Either of them indicates IP address of a DNS server that WiFi Router will
contact.
·Click Apply.
NOTE: All of the parameters mentioned above are provided. If you need assistance, please
contact Charter customer service.