Page 10 Manual Revision 2.7.2
TROUBLESHOOTING
Machine won’t turn on
Please check that the master switch has been turned on under the machine and
that you are holding the on button for at least 5 seconds.
Machine fails to initialize
If your machine will not fully initialize, there may be a problem with an infrared
sensor inside your machine. As a short term fix, please try the following steps to
start your machine:
1. Make sure your machine is turned off (you may need to use the master
switch under your machine).
2. Manually move the internal mechanism of your machine to the lowest
possible elevation and to the centre of the opening.
3. With the master switch on, hold both the power and menu buttons at the
same time for 5 seconds to turn on your machine. The LCD should
display a message to let you know you have entered “manual mode”.
If this resolves your problem, then you can continue to use your machine this
way until a permanent solution can be obtained from your Spinfire dealer. Please
note that this solution relies on you performing step 2 above correctly. If you do
not set the machine to the correct position before turning on the machine, you
will find that the calibration may be off target. You will either need to turn the
machine off to try again, or physically point your machine in a direction that will
achieve the desired results.
The solution above is only a short term fix. Whilst you can continue to use your
machine indefinitely with the above solution, you may want to resolve the sensor
issue. To do this, please contact your local Spinfire dealer to discuss the
problem you are experiencing. If possible, please create a short video showing
the problem which can be emailed to your dealer. To create the necessary
video, please follow these steps:
1. Turn your machine off and empty all of the balls. Please make sure there
are no balls stuck behind the throwing wheels.
2. Manually raise the elevation of your machine to approximately half way
up.
3. You are now ready to start filming. While filming the front of the machine,
please turn it on. The Spinfire Pro 2 should lower the elevation and then
move to the side (if standing in front of the machine, it will move to the
right). After this it will return to the centre and then raise the elevation to
the level set on the control panel (if elevation is set to zero then no
elevation will occur). Given that you are experiencing a problem, we
expect this sequence to fail at some point and this video will help to
assist us in locating where.