SportDOG SD-425E User manual

OPERATING GUIDE
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING
SD::425E
SD::425S::E

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Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other
affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.
IMPORTANT SAFETY INFORMATION
EXPLANATION OF ATTENTION WORDS AND SYMBOLS USED IN THIS GUIDE
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in harm to your dog.

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• Not for use with aggressive dogs. Do not use this product if your dog is aggressive or if your dog is prone to aggressive
behaviour. Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this
product is appropriate for your dog, please consult your veterinarian or a certified trainer.
• This device contains Lithium-Ion (Li-Ion) batteries; never incinerate, puncture, deform, short-circuit, or charge with an
inappropriate charger. Fire, explosion, property damage, or bodily harm may occur if this warning is not followed.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of spent batteries according to the regulations in
your area.
• Batteries should never be removed from the battery compartment for charging.
• Risk of explosion if batteries are charged in areas with high temperature (38° C / 100° F+).
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for too long or made
too tight on the dog’s neck may cause skin damage. This is called bed sores; it is also called decubitus ulcers or pressure necrosis.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible, reposition the collar on the dog’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the Collar Receiver; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian. For additional information on bed sores and pressure
necrosis, please visit our website at www.sportdog.com.
These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while they wear stainless steel
contacts. Some dogs are sensitive to contact pressure. You may find after some time that your dog is very tolerant of the collar. If
so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.
• You may need to trim the hair in the area of the Contact Points or switch to the longer Contact Points to ensure consistent
contact. Never shave the dog’s neck; this may lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact. A collar that is too tight will increase the risk of
pressure necrosis in the contact area.

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Thank you for choosing SportDOG® Brand training products. Used properly, this product will help you train your dog efficiently
and safely. To ensure your satisfaction, please review this Operating Guide thoroughly. If you have questions regarding this
product’s operation, please see this manual’s Frequently Asked Questions and Troubleshooting sections or contact our Customer
Care Centre. For a listing of telephone numbers in your area, visit our website at www.sportdog.com.
To get the most protection out of your warranty, please register your product within 30 days at www.sportdog.com. By
registering and keeping your receipt you will enjoy the product’s full warranty and, should you ever need to call the Customer
Care Centre, we will be able to help you faster. Most importantly, your valuable information will never be given or sold to
anyone. Complete warranty information is available online at www.sportdog.com.
TRAINING GUIDE
Please visit our website at www.sportdog.com to download a detailed Training Guide for this unit or contact our Customer Care
Centre for further assistance. For a listing of telephone numbers in your area, visit our website at www.sportdog.com.
TABLE OF CONTENTS
COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
HOW THE SYSTEM WORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
KEY DEFINITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PREPARE THE REMOTE TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PREPARE THE COLLAR RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FIT THE COLLAR RECEIVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
FIND THE BEST INTENSITY LEVEL FOR YOUR DOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
CHANGE STATIC STIMULATION RANGES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GENERAL TRAINING TIPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PROGRAM THE REMOTE TRANSMITTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
MATCH THE COLLAR RECEIVER AND REMOTE TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PROGRAM THE SYSTEM FOR TWO OR THREEDOG OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CHANGE ID CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ACCESSORIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
FREQUENTLY ASKED QUESTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TEST LIGHT TOOL INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
TERMS OF USE AND LIMITATION OF LIABILITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
COMPLIANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
BATTERY DISPOSAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
IMPORTANT RECYCLING ADVICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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COMPONENTS
HOW THE SYSTEM WORKS
The SportDOG® SportTrainer® SD-425E Remote Trainer and SD-425S-E Stubborn Dog Remote Trainer have been proven safe,
comfortable, and effective for all dogs over 3.6 kg. Consistent, correct use of this product allows you to reinforce commands and
correct misbehaviour from up to 450 metres. The Remote Transmitter sends a signal, activating the Collar Receiver to deliver a
harmless stimulation. With proper training, a dog will learn to associate this signal with a command. Like all SportDOG®
products, this model features adjustable static stimulation levels so you can tailor the stimulation level to your dog’s
temperament, eliminating the risk of over-stimulation.
IMPORTANT: THE SPORTTRAINER® SD-425E AND SD-425S-E REMOTE TRAINERS HAVE A
RANGE OF UP TO 450 M. DEPENDING ON THE WAY YOU HOLD THE REMOTE TRANSMITTER,
THE MAXIMUM RANGE MAY VARY. FOR CONSISTENT RESULTS AT LONGER RANGES, HOLD THE
REMOTE TRANSMITTER IN A VERTICAL POSITION AWAY FROM YOUR BODY AND ABOVE YOUR
HEAD. TERRAIN, WEATHER, VEGETATION,TRANSMISSION FROM OTHER RADIO DEVICES, AND
OTHER FACTORS WILL AFFECT THE MAXIMUM RANGE.
Do not use this product if your dog is aggressive or if your dog is prone to aggressive behaviour. Aggressive dogs can cause
severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog,
please consult your veterinarian or a certified trainer.
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