State Water Heaters PCE 6-120 User manual

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COMMERCIAL ELECTRIC WATER HEATERS
Printed 0707 195202-003
MODELS PCE 6-120 GALLONS
•Installation •Electrical •Wiring Diagrams •Replacement Parts
•Operation •Maintenance •Leakage Checkpoints •Limited Warranty
500 Tennessee Waltz Parkway, Ashland City, TN 37015
www.statewaterheaters.com
CAUTION
TEXT PRINTED OR OUTLINED IN RED CONTAINS INFORMATION RELATIVE TO YOUR SAFETY.
PLEASE READ THOROUGHLYBEFORE INSTALLING AND USING THIS APPLIANCE.
PLACE THESE INSTRUCTIONS ADJACENT TO HEATER AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.

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ROUGH-IN DIMENSIONS
RECOVERY CAPACITIES
Element U.S. Gallons/Hr and Litres/Hr at TEMPERATURE RISE INDICATED
Wattage INPUT F° 36F° 40F° 54F° 60F° 72F° 80F° 90F° 100F° 108F° 120F° 126F°
(Upper/Lower) KW C° 20C° 22.2C° 30C° 33.3C° 40C° 44.4C° 50C° 55.5C° 60C° 66.6C° 70C°
NON-SIMULATANEOUS OPERATION
/1500 GPH171511108 8 7 6655
1.5 LPH 64 58 43 38 32 29 26 23 21 19 18
/2000 GPH2320151411109 8876
2.0 LPH 85 77 57 51 43 38 34 31 28 26 24
/2500 GPH 28 25 19 17 14 13 11 10 9 8 8
2.5 LPH 107 96 71 64 53 48 43 38 36 32 30
3000/3000 GPH 34 30 23 20 17 15 14 12 11 10 10
3.0LPH12811585 77 64 58 51 46433837
4000/4000 GPH 45 41 30 27 23 20 18 16 15 14 13
4.0 LPH 170 153 114 102 85 77 68 61 57 51 49
4500/4500 GPH 51 46 34 30 25 23 20 18 17 15 14
4.5 LPH 192 173 128 115 96 86 77 69 64 58 55
5000/5000 GPH 56 51 38 34 28 25 23 20 19 17 16
5.0 LPH 213 192 142 128 107 96 85 77 71 64 61
6000/6000 GPH 68 61 45 41 34 30 27 24 23 20 19
6.0 LPH 256 230 170 153 128 115 102 92 85 77 73
SIMULATANEOUS OPERATION
3000/3000 GPH 68 61 45 41 34 30 27 24 23 20 19
6 LPH 256 230 170 153 128 115 102 92 85 77 73
4000/4000 GPH 90 81 60 54 45 41 36 32 30 27 26
8 LPH 341 307 227 205 170 153 136 123 114 102 97
4500/4500 GPH 101 91 68 61 51 46 41 36 34 30 29
9 LPH 384 345 256 230 192 173 153 138 128 115 110
5000/5000 GPH 113 101 75 68 56 51 45 41 38 34 32
10 LPH 426 384 284 256 213 192 170 153 142 128 122
6000/6000 GPH 135 122 90 81 68 61 54 49 45 41 39
12 LPH 511 460 341 307 256 230 205 184 170 153 146
Recovery capacities at 100° F rise equal: for non-simultaneous element operation = 4.1 gal. x KW of one element; for simultaneous element operation
= 4.1 gal. x 2/3 KW of both elements. For other rises multiply element KW as previously explained by 410 and divide by temperature rise. Full load current for single phase
= total watts : voltage.
ROUGH-IN DIMENSIONS
Approx.
Models No. of Tank Capacity A B C D Shipping Weight.
Dimensions Elements US Gals. Litres inches mm inches mm inches mm inches mm Lbs. Kg.
PCE 6 1OMSA 1 6 23 15 1/2 394 14 1/4 362 11 279 - - 35 15.9
PCE 10 1OMSA 1 10 38 18 1/4 464 18 457 12 1/2 318 - - 54 24.5
PCE 17 OMSA 1 15 57 26 660 18 457 20 1/2 521 - - 58 26.3
PCE 20 1OMSA 1 20 76 22 1/4 565 21 3/4 552 15 3/8 391 - - 73 33.1
PCE 30 2OLSA 2 30 114 30 7/8 784 21 3/4 552 24 1/8 613 8 203 100 45.4
PCE 40 2OLSA 2 40 151 32 1/4 819 24 610 25 9/16 649 8 203 125 56.7
PCE 50 2OLSA 2 50 189 32 1/4 819 26 1/2 673 25 1/8 638 8 203 166 75.3
PCE 30 2ORTA 2 30 114 34 1/2 876 20 1/2 521 - - 8 203 98 44.5
PCE 40 2ORTA 2 40 151 45 1/8 1146 20 1/2 521 - - 8 203 113 51.3
PCE 52 2ORTA 2 50 189 54 7/8 1394 20 1/2 521 - - 8 203 131 59.4
PCE 66 2ORTA 2 66 250 60 3/4 1543 21 3/4 552 - - 8 203 176 79.8
PCE 82 2ORTA 2 80 303 59 3/8 1508 24 610 - - 8 203 211 95.7
PCE 120 2ORTA 2 119 450 62 7/16 1586 29 3/8 746 - - 8 203 326 147.9
* NO SIDE OUTLET AVAILABLE
FOR PCE 6 MODELS

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FOREWORD
Thank you for buying this energy efficient water heater from
State. We appreciate your confidence in our products. Detailed
installation diagrams are in this manual. These diagrams will
serve to provide the installer with a reference for the materials
and method of piping suggested. IT IS NECESSARY THAT ALL
WATER PIPING AND THE ELECTRICAL WIRING BE INSTALLED
AND CONNECTED AS SHOWN IN THE DIAGRAMS.
In addition to these instructions, the water heater must be installed
in accordance with local codes and the authority having
jurisdiction.
GENERAL SAFETY INSTRUCTIONS
BE SURE TO TURN OFF POWER WHEN WORKING ON OR
NEAR THE ELECTRICAL SYSTEM OF THE HEATER. NEVER
TOUCH ELECTRICAL COMPONENTS WITH WET HANDS OR
WHEN STANDING IN WATER. WHEN REPLACING FUSES
ALWAYS USE THE CORRECT SIZE FOR THE CIRCUIT.
The principal components of the heater are identified on page
6. The model and rating plate on page 5 interprets certain
markings into useful information. Both of these references
should be used to identify the heater, its components and optional
equipment.
WARNING
FOR CALIFORNIAINSTALLATION THIS WATER HEATER MUST
BE BRACED, ANCHORED, OR STRAPPED TOAVOID FALLING
OR MOVING DURINGAN EARTHQUAKE. SEE INSTRUCTIONS
FOR CORRECT INSTALLATION AND PROCEDURES.
INSTRUCTIONS MAY BE OBTAINED FROM YOUR LOCAL
DEALER, WHOLESALER, PUBLIC UTILITIES OR
CALIFORNIA’S OFFICE OF STATE ARCHITECT, 400 P STREET,
SACRAMENTO, CALIFORNIA 95814.
INSULATION BLANKETS
Insulation blankets available to the general public for external
use on electric water heaters are not approved for use on your
State water heater. The purpose of an insulation blanket is to
reduce the standby heat loss encountered with storage tank water
heaters. Your State water heater meets or exceeds the National
Appliance Energy Act standards with respect to insulation and
standby loss requirements, making an insulation blanket
unnecessary.
WARNING
Should you choose to apply an insulation blanket to this heater,
you should follow these instructions (See page 5 for identification
of components mentioned below). Failure to follow these
instructions can result in fire, serious personal injury or death.
• Do not cover the temperature & pressure relief valve.
• Do not cover the instruction manual. Keep it on the side of
the water heater or nearby for future reference.
• Do obtain new labels from State Water Heaters for placement
on the blanket directly over the existing labels.
EXTENDED NON-USE PERIODS
CAUTION
HYDROGEN GAS CAN BE PRODUCED IN A HOT WATER
SYSTEM SERVED BYTHIS HEATER THAT HAS NOT BEEN USED
FOR A LONG PERIOD OF TIME (GENERALLY TWO WEEKS OR
MORE). HYDROGEN GAS IS EXTREMELYFLAMMABLE. To
reduce the risk of injury under these conditions, it is recommended
that the hot water faucet be opened for several minutes at a nearby
kitchen sink before using any electrical appliance connected to the
hot water system. If hydrogen is present, there will probably be an
unusual sound such as air escaping through the pipe as the water
begins to flow. THERE SHOULD BE NO SMOKING OR OPEN
FLAME NEAR THE FAUCET AT THE TIME IT IS OPENED.
CAUTION
AN ELECTRICAL GROUND IS REQUIRED TO REDUCE RISK
OF ELECTRIC SHOCK OR POSSIBLE ELECTROCUTION. THE
GROUND SCREW AT THE JUNCTION BOX IS FOR BONDING
THE HEATER TO A GROUNDED SERVICE ENTRANCE
CONDUCTOR,A GROUNDED SERVICE ENTRANCE RACEWAY,
OR AN EARTH GROUNDING ELECTRODE CONDUCTOR.
WARNING
FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT
IN SERIOUS PERSONAL INJURY OR DEATH.
REQUIRED ABILITY
INSTALLATION OR SERVICE OF THIS WATER HEATER
REQUIRES ABILITY EQUIVALENT TO THAT OF A LICENSED
TRADESMAN IN THE FIELD INVOLVED. PLUMBING AND
ELECTRICAL WORK ARE REQUIRED.
GENERAL
The installation must conform to these instructions, the local code
authority having jurisdiction, and the requirements of the power
company. In the absence of code requirements follow the current
edition of NFPA-70, The National Electrical Code which may be
ordered from: National Fire Protection Association,
1 Batterymarch Park, Quincy, MA 02269.
LOCATION
The water heater should be located as close as possible to/or
centralized to the water piping system. The water heater should
be located in an area not subject to freezing temperatures.
The heater should be located in an area where leakage of the
tank or connections will not result in damage to the area adjacent
to the heater or to lower floors of the structure.
When such locations cannot be avoided, a suitable drain pan
should be installed under the heater.
Such pans should be at least two inches deep, have a minimum
length and width of at least two inches greater than the diameter
of the heater and should be piped to an adequate drain.
Drain pans suitable for these heaters are available from your
distributor or State Water Heaters, 500 Tennessee Waltz Parkway,
Ashland City, TN 37015.
Water heater life depends upon water quality, water pressure and
the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage may
result in property damage, even with the use of a drain pan piped
to a drain. However, unanticipated damage can be reduced or
prevented by a leak detector or water shut-off device used in
conjunction with a piped drain pan. These devices are available
from some plumbing supply wholesalers and retailers, and detect
and react to leakage in various ways:
• Sensors mounted in the drain pan that trigger an alarm or turn
off the incoming water to the water heater when leakage is
detected.

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• Sensors mounted in the drain pan that turn off the water supply
to the entire home when water is detected in the drain pan.
• Water supply shut-off devices that activate based on the water
pressure differential between the cold water and how water
pipes connected to the water heater.
• Devices that will turn off the gas supply to a gas water heater
while at the same time shutting off its water supply.
CLEARANCES
A minimum clearance of 4” must be allowed for access to
replaceable parts such as thermostats, drain valve and relief valve.
Adequate clearance for servicing this appliance should be
considered before installation, such as changing the anodes, etc.
FLOOD WARNING
IF THE HEATER BECOMES IMMERSED IN WATER UP TO OR
ABOVE THE LEVEL OF THE BOTTOM OF THE ELEMENT
DOORS, THE HEATER SHOULD BE EXAMINED BY A
COMPETENT SERVICE PERSON BEFORE IT IS PLACED IN
OPERATION.
CHEMICAL VAPOR CORROSION
Water heater corrosion and component failure can be caused by
the heating and breakdown of airborne chemical vapors. Spray
can propellants, cleaning solvents, refrigerator and air conditioning
refrigerants, swimming pool chemicals, calcium and sodium
chloride, waxes, and process chemicals are typical compounds
which are potentially corrosive. These materials are corrosive at
very low concentration levels with little or no odor to reveal their
presence. Products of this sort should not be stored near the
heater.
ELECTRICAL (GENERAL)
Check the heater model and rating plate information against the
characteristics of the branch circuit electrical supply. DO NOT
CONNECT THE HEATER TO AN IMPROPER SOURCE OF
ELECTRICITY. Contact the heater supplier for conversion
information if necessary.
Voltage applied to the heater should not vary more than +5%
to -10% of the model and rating plate marking for satisfactory
operation.
DO NOT ENERGIZE THE BRANCH CIRCUIT FOR ANY REASON
BEFORE THE HEATER TANK IS FILLED WITH WATER. DOING
SO WILL CAUSE THE HEATING ELEMENTS TO BURN OUT.
The factory wiring is attached to a terminal block within the external
junction box unit. The branch circuit is connected to the terminal
block within this junction box. The water heater should be
connected to a separate, grounded, branch circuit with overcurrent
protection and disconnect switch. The water heater should be
grounded in accordance with national and local codes.
BRANCH CIRCUIT
The branch circuit wire size should be established through
reference to the current edition of NFPA-70, the
National Electrical Code or other locally approved source in
conjunction with the heater amperage rating. For convenience,
portions of the wire size tables from the Code are reproduced
here. The branch circuit should be sized at 125 percent of the
heater rating and further increase wire size as necessary to
compensate for voltage drop in long runs.
CALCULATING
AMPERAGE/OVERCURRENT PROTECTION
The heaters come from the factory in two configurations:
1. Two wire C-2 circuit for single element heater equipped with a
high limit control, single phase power input.
2. Four wire A-8 circuit for dual element heater equipped with
two high limit controls, single phase or three phase power
input.
The heater with dual elements is factory wired for connection to
a three wire, three-phase delta branch circuit, non-simultaneous
operation. In addition a ground conductor is required.
Element connection is for non-simultaneous operation. This
means only one element at a time operates. The wiring diagram,
on page 5, shows the heater may be field converted to
simultaneous element operation by moving the red wire on
“J” terminal to L1. It is then possible for both elements to operate
at once as determined by the thermostats. Regardless of
element connection the heater operates in an “unbalanced”
fashion.
The heater may be field converted to single-phase operation by
moving the wire on L3 of the terminal block to L2. L3 is not used,
see page 5.
The heater, now in single-phase non-simultaneous operation, may
be field-converted to single phase simultaneous operation by
moving the red wire on terminal “J” to L1, see page 5.
This is an example of calculating heater amperage for both types
of element operation. From this, the branch circuit conductor
and overcurrent protection sizing can be established.
The example is of a three-phase 240 volt unit with two, 6 kw
elements. The notations are for units field converted to
single-phase. Check the heater model and rating plate for actual
specifications and substitute those values in the following.
Non-simultaneous: Simultaneous:
(as factory wired) (Field conversion)
3000 : 240 = 12.5 amps* 3000 : 240 = 12.5 amps*
12.5 x 1.73 = 21.6 amps
*NOTE: as a single-phase *NOTE: as a single-phase
non-simultaneous unit. simultaneous unit the
total is:
12.5 x 2 = 25 amps
The rating of the overcurrent protection should be computed on
the basis of 125 percent of the total connected load amperage.
Where the standard ratings and settings do not correspond with
this computation, the next higher standard rating or setting should
be selected.
Portion of Table 310-16 (NFPA-70) follows:
Allowable Ampacities of Insulated Copper Conductors. Not more
than three conductors in Raceway or Cable or Direct Burial (Based
on Ambient Temperature of 30° C, 86° F).
These ampacities relate only to conductors described in Table
310-13 in Code.
For ambient temperatures over 30° C (86° F), see Correction
Factors, Note 13 in Code.

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WIRING DIAGRAMS
C-2 CIRCUIT
FOR SINGLE
ELEMENT HEATERS
EQUIPPED WITH HIGH
LIMIT CONTROL
Size Temperature Rating of Conductor
See Table 310-13 in Code
AMG 60° C 75° C
MCM (140° F) (167° F)
TYPES: TYPES:
RUW RH, RHW, RUH,
(14-2), (14-2), THW
T, TW, THWN, XHHW,
UF USE
18 - - - - - -
16 - - - - - -
14 15 15
12 20 20
10 30 30
840 45
655 65
470 85
3 80 100
Size Temperature Rating of Conductor
See Table 310-13 in Code
AMG 60° C 75° C
MCM (140° F) (167° F)
TYPES: TYPES:
RUW RH, RHW, RUH,
(12-2), (12-2), THW
T, TW, THWN, XHHW,
UF USE
12 15 15
10 25 25
830 40
640 50
455 65
365 75
275 90
1 85 100
FACTORY WIRED
---------- FIELD WIRING
† WHITE FOR 120V
AND 277V
Portion of Table 310-18 follows:
Allowable Ampacities of Insulated Aluminum and Copper -Clad Aluminum Conductors.
Not more than three conductors in Raceway or Cable or Direct Burial (Based on Ambient Temperature of 30° C, 86° F. These
ampacities relate only to conductors described in Table 310-13 in Code.
For ambient temperatures over 30° C (86° F), see Correction Factors, Note 13 in Code.
A-8 CIRCUIT FOR DUAL ELEMENT HEATER

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TYPICAL PIPING CONNECTIONS
This page shows typical water heater installations by model designations.
† OVER CURRENT PROTECTION MUST BE SUPPLIED IN WATER HEATER CIRCUIT.
CONSULT LOCAL CODE OR NFPA 70 FOR PROPER INSTALLATION.
* INSTALL IN ACCORDANCE WITH ALL LOCAL CODES.
TEMPERATURE AND PRESSURE RELIEF VALVE
CAUTION
TO REDUCE THE RISK OF EXCESSIVE PRESSURES AND
TEMPERATURES IN THIS WATER HEATER, INSTALL
TEMPERATURE AND PRESSURE PROTECTIVE EQUIPMENT
REQUIRED BY LOCAL CODES BUT NOT LESS THAN A
COMBINATION TEMPERATURE AND PRESSURE RELIEF
VALVE CERTIFIED BYA NATIONALLY RECOGNIZED TESTING
LABORATORY THAT MAINTAINS PERIODIC INSPECTION OF
PRODUCTION OF LISTED EQUIPMENT OR MATERIALS, AS
MEETING THE REQUIREMENTS FOR RELIEF VALVE DEVICES
FOR HOT WATER SUPPLY SYSTEMS. (ANSI Z21.22.)
This valve must be marked with a maximum set pressure not to
exceed the marked maximum working pressure of the water
heater. Install the valve into an opening provided and marked for
this purpose in the water heater, and orient it or provide tubing so
INSTALL VACUUM RELIEF
IN COLD WATER INLET
LINE AS REQUIRED BY
LOCAL CODES.
INSTALL SUITABLE DRAIN PANS UNDER HEATERS TO
PREVENT DAMAGE DUE TO LEAKAGE. REFER TO WATER
HEATER LOCATION ON PAGE 2.
INSTALL THERMAL
EXPANSION TANK IF
CHECK VALVE OR
PRESSURE REDUCING
VALVE IS USED IN
SUPPLY LINE.
that any discharge from the valve will exit only within 6 inches
above, or at any distance below, the structural floor and cannot
contact any live electrical part. THE DISCHARGE OPENING
MUST NOT BE BLOCKED OR REDUCED IN SIZE UNDER ANY
CIRCUMSTANCES.
DUAL ELEMENT
RATING PLATE
DUAL ELEMENTS HEATER SINGLE ELEMENT HEATER
SINGLE ELEMENT
RATING PLATE

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OPERATION
CAUTION
DO NOT OPERATE THE HEATER WITHOUT INSTALLING AN
APPROVED TEMPERATURE AND PRESSURE RELIEF VALVE
IN THE OPENING PROVIDED IN THE TANK. GROUND THE
HEATER TO GUARD AGAINST ELECTRIC SHOCK FROM THE
HEATER OR WATER SYSTEM. NEVER OPERATE THE HEATER
WITHOUT FILLING WITH WATER PER THE FILLING
INSTRUCTIONS. FAILURE TO DO SO WILL DAMAGE
INTERNAL PARTS.
FILLING
1. Close the water heater drain valve by turning hand-wheel to
right (clockwise).
2. Open a nearby hot water faucet to permit the air in the system
to escape.
3. Fully open the cold water inlet valve allowing the heater and
piping to be filled.
4. Close the hot water faucet as water starts to flow.
5. Turn on the electrical switch to the water heater.
WARNING
DO NOT ATTEMPT TO OPERATE HEATER WITH COLD WATER
INLET VALVE CLOSED.
TEMPERATURE REGULATION
DANGER
THE WATER HEATER IS EQUIPPED WITH AN ADJUSTABLE
THERMOSTAT TO CONTROL WATER TEMPERATURE. HOT
WATER AT TEMPERATURES DESIRED FOR AUTOMATIC
DISHWASHER AND LAUNDRY USE CAN CAUSE SCALDS
RESULTING IN SERIOUS PERSONAL INJURYAND/OR DEATH.
THE TEMPERATURE AT WHICH INJURY OCCURS VARIES
WITH THE PERSON’S AGE AND TIME OF EXPOSURE. THE
SLOWER RESPONSE TIME OF CHILDREN , AGED OR
DISABLED PERSONS INCREASES THE HAZARD TO THEM.
NEVER ALLOW SMALL CHILDREN TO USE A HOT WATER TAP,
OR TO DRAW THEIR OWN BATH WATER. NEVER LEAVE A
CHILD OR DISABLED PERSON UNATTENDED IN A BATHTUB
OR SHOWER.
It is recommended that lower water temperatures be used to
avoid the risk of scalding. It is further recommended, in all cases,
that the water heater thermostats be set for the lowest
temperature which satisfies your hot water needs, see Figure 3.
This will also provide the most energy efficient operation of the
water heater.
ADJUSTABLE UPPER
THERMOSTAT BEHIND
JUNCTION BOX DOOR
ADJUSTABLE
LOWER (SINGLE)
THERMOSTAT
Figure 3 shows the approximate time-to-burn relationship for
normal adult skin. The thermostats on your water heater have a
linear relationship between degrees of angular rotation and the
corresponding change in temperature. Thus rotating the
temperature adjustment indicator 30 angular degrees will result
in a 10 degree Fahrenheit change in water temperature.
Temperature Time to Produce 2nd & 3rd
Setting Degree Burns on Adult Skin
180° F (82° C) Nearly instantaneous
160° F (71° C) About 1/2 second
150° F (66° C) About 1-1/2 seconds
140° F (60° C) Less than 5 seconds
130° F (54° C) About 30 seconds
125° F ( 52° C) About 2 minutes
120° F (49° C) More than 5 minutes
FIGURE 3.
TEMPERATURE ADJUSTMENT
The water temperature is controlled by surface mounted
thermostats with hi-limit. There is one mounted firmly against the
tank directly above each element. The thermostats of A-8 circuit
are adjustable from approximately 120°F (49°C) (lowest setting)
to 180°F (82°C) (highest setting). The thermostat of C-2 circuit is
adjustable from approximately 110°F (43°C) to 170°F (77°C) with
a factory set point 120°F (49°C). The over temperature device
(hi-limit) attached to each thermostat has a manual reset.
FIGURE 4.
NOTE: It is not necessary to adjust the upper thermostat for a
dual element unit. However, if it is adjusted above the factory set
point 140°F (60°C) it is recommended that it not be set higher
than the lower thermostat setting.
To change the temperature setting:
DANGER
1. Turn off the heater electrical supply. Do not attempt to adjust
thermostat with power on.
2. Open the junction box door (for upper thermostat of dual
element water heater only) and/or remove the (lower)
thermostat access panel. Do not remove the plastic personnel
protectors covering the thermostats. The thermostat is factory
pre-set at 140°F (60°C) for dual element units or at 120°F
(49°C) for single element units.

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3. Using a flat tip screwdriver, rotate the adjusting knob to the
desired temperature setting.
4. Replace the covers and access panels, and turn on heater
electrical supply.
Valves for reducing point-of-use temperature by mixing cold and
hot water are available, see Figure 5 . Also available are
inexpensive devices that attach to faucets to limit hot water
temperatures. Contact a licensed plumber or the local plumbing
authority.
A non-adjustable high temperature limit control operates before
steam temperatures are reached. The high limit is in the same
area as the upper thermostat and must be reset manually when it
operates. BECAUSE THE HIGH LIMIT OPERATES ONLY WHEN
ABNORMALLY HIGH WATER TEMPERATURES ARE PRESENT,
IT IS IMPORTANT THAT A QUALIFIED SERVICE AGENT BE
CONTACTED TO DETERMINE THE REASON FOR OPERATION
BEFORE RESETTING.
FIGURE 5.
DRAINING
If the heater is to be shut down and exposed to freezing
temperatures, it must be drained. Water, if left in the tank and
allowed to freeze, will expand and damage the heater.
1. Turn off the electrical switch and cold water inlet valve.
• If desired, a hose may be connected to the drain valve
to carry the water away.
2. Open a nearby hot water faucet and the heater drain
valve.
• Be careful to grasp the drain valve handle in such a
way that the hand will not be exposed to hot water.
3. The drain valve must be left open during the shutdown
period.
• To restart heater, refer to the foregoing FILLING
instructions.
MAINTENANCE
Electric water heater maintenance consists of cleaning the tank
and removing lime (or scale) from the heating elements in hard
water areas. Tank flushing should be performed monthly. Tank
sediment removal and element lime scale removal must be
performed when needed as determined by periodic inspections.
Your dealer should be contacted for element cleaning. In some
instances a hissing sound may be heard as the scale builds up.
This noise is normal.
Once a month the temperature and pressure relief valve should
be checked to ensure that it is in operating condition. Lift the
lever on the valve several times until the valve seats properly and
operates freely.
CAUTION
THE WATER PASSING OUT OF THE VALVE DURING THIS
CHECKING OPERATION MAY BE EXTREMELY HOT.
It is recommended that the drain valve on this unit be opened
once a month and 1 to 2 gallons of water be allowed to drain
out. This will help to prevent sediment buildup in the tank
bottom.
ANODE INSPECTION AND REPLACEMENT
This water heater is equipped with a sacrificial anode. Anodes
protect the glass-lined tank from corrosion by sacrificing
themselves through electrolysis. When the anode material is
consumed, there is no more protection and corrosion of the tank
accelerates.
Inspection of the anode every 6 to 12 months allows you to
identify a spent anode and replace it. Replace the anode
when its diameter is 3/8" (1 cm) of an inch, or annually
which ever is first. Aggressive, very hot and softened water
causes rapid consumption of the anode requiring frequent
inspections. Anodes are available from your distributor or
A.O. Smith.
TROUBLESHOOTING
CHECKLIST
Before contacting your dealer, check the water heater to see if
the apparent malfunction is caused by some external fault.
Consulting this checklist may eliminate the need for a repair call
and restore hot water service.
NOT ENOUGH OR NO HOT WATER
1. Be certain that the water heater electrical switch is turned to
the ON position.
• In some areas an additional special meter, controlled
by a timer, is used to govern the periods electricity is
available. If the heater operates on a timed electrical
circuit, recovery will be limited to certain hours.
2. Check for loose or blown fuses in the water heater circuit.
3. If the water has been excessively hot and is now cold, the high
temperature limit control may have operated. To restore
service, contact your dealer or utility company. Refer to
TEMPERATURE REGULATION section.
4. The storage capacity of the heater may have been exceeded
by large demands of hot water.
5. If the heater was installed when incoming water temperatures
were warm, colder incoming temperatures will create the effect
of less hot water.
6. Look for leaking or open hot water faucets.

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WATER IS TOO HOT
1. Refer to TEMPERATURE REGULATION section.
WATER HEATER MAKES SOUNDS
1. See MAINTENANCE
WATER LEAKAGE IS SUSPECTED
1. Check to see if the heater drain valve is tightly closed.
2. The apparent leakage may be condensation which forms on
cool surfaces of the heater and piping.
3. If the outlet of the relief valve is leaking it may represent:
• Excessive water pressure.
• Excessive water temperature.
• Faulty relief valve.
Excessive water pressure is the most common cause of relief
valve leakage. It is often caused by a “closed system”. A check
valve in the inlet system will not permit the expanded hot water
volume to equalize pressure with the main. A relief valve must
release this water or the water heater or plumbing system will be
damaged.
Damage to the water heater caused by a closed system is not
covered by the limited warranty. The only solution is to install a
thermal expansion tank between the check valve and the cold
water inlet to the heater.
IF YOU CANNOT IDENTIFY OR CORRECT
THE SOURCE OF THE MALFUNCTION
1. Place the water heater electrical switch in the OFF position.
2. Close the cold water inlet valve to the heater.
3. Contact your dealer.
NOTES

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LEAKAGE CHECKPOINTS
Instructions: Use this illustration as a guide when checking for sources of water leakage. You or your dealer may be able to correct what
appears to be a problem. NOTE: Cover and Insulation shown removed to reveal tank top
Relief Valve To Open Drain
Condensation and dripping may appear
on pipes when cold water temperature
is low. Pipe fitting may be leaking.
Relief valve operation and leakage may
be due to water expansion during
heating cycle or foreign material on seat
of valve. If the valve is not piped to an
open drain the released water could be
mistaken for a leaking heater. Check for
leakage where the threaded portion of
the relief valve enters the tank. Remove
valve* if indicated and repair with pipe
joint compound.
Water on the side of the tank may be
condensation due to the panel or
insulation not being in place.
Drain valve leakage could be from the
valve itself.* To check for leakage where
threaded portion enters tank, insert Q-
tip or similar absorbent material
between jacket opening and valve to
swab spud area. Remove valve* if leak
is indicated and repair with pipe joint
compound.
*Contact your dealer as it is necessary to
shut off electricity and drain tank to perform
procedure.
Water leaks at the elements
may be due to:
1. Defective element which leaks at
terminals or thru flange. Replace
element*.
2. Loose element/gasket leak:
(a) Screw-in type: tighten with
1-1/2” socket wrench or Part Number
23985 wrench. If leak continues,
remove element*, discard gasket
and clean thread areas. Apply
nonhardeningPermatex Number 2 to
thread areas, install new gasket and
screw element into fitting until it seats.
Tighten 1/2 to 3/4 turn with wrench.
(b) Flange type: tighten screw with
wrench. If leak continues remove
element* and discard gasket. Clean
gasket seating areas and re-install
element with new gasket. NOTE: Part
Number 40000-1 scale cleaning
replacement screws available where
threads have become rusted or
damaged, preventing tightening.
All water which appears at the heater
bottom or on the surrounding floor may
be caused by condensation, loose
connections or relief valve operation and
leakage. Do not replace the heater until
full inspection of all potential leak points
is made and corrective steps taken to stop
the leak. Leakage from other appliances,
water lines or ground seepage should also
be suspected until proven otherwise.
Anode Rod (Some Models)
Where possible remove or lift top cover to
examine threads of fittings installed into
tank for evidence of leakage. Correct fitting
leaks as necessary.
To Open Drain

11
REPAIR PARTS LIST
Now that you have purchased this water heater, should a need
ever exist for repair parts or service, simply contact the company
it was purchased from or direct from the manufacturer listed on
the rating plate on the water heater.
Selling prices will be furnished on request or parts will be
shipped at prevailing prices and you will be billed accordingly.
The model number of your Water Heater will be found on the
rating plated located above the lower access panel.
Be sure to provide all pertinent facts when you call or visit.
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE
FOLLOWING INFORMATION:
•MODEL NUMBER
•VOLTAGE AND ELEMENT WATTAGE
•SERIAL NUMBER
•PART DESCRIPTION
PCE 6 thru PCE 20 - refer to Repair Parts Table on page 12 for
Single Element Electric Units.
DRAIN VALVE
(not supplied with heater)
Part No. 9003906

12
1A ......... Anode, Alum... ...................................... 9003942 .............. 9003942 ............. 9003943 .............. 9003944
1B ......... Anode, Mag. ..........................................9002110 .............. 9002110 ............. 9004302 .............. 9003721
2 ........... Collar, Pipe ........................................... 9004610 .............. 9004610 ............. 9004610 .............. 9004610
3 ........... Cover, Front ......................................... 9003900 .............. 9003900 ............. 9003900 .............. 9003900
4 ........... ELEMENT, HEATING .................................. SEE ELEMENT CHART ON PAGE 14 ................................
5 ........... Gasket, Element................................... 9000308 .............. 9000308 ............. 9000308 .............. 9000308
6 ........... Opening Insulation ................................. 43307 .................. 43307 ................. 43307 .................. 43307
7 ........... *Instruction Manual............................. 195202-002..........195202-002 .........195202-002 ......... 195202-002
LABEL
8 ................ *Scald Warning ..................................181138 ................ 181138 ............... 181138................. 181138
9 ................ *Temperature Warning ..................... 182734 ................ 182734 ............... 182734 ................ 182734
10 ......... Personnel Protector.............................. 9003899 .............. 9003899 ............. 9003899 .............. 9003899
11 ......... Pipe Nipple ............................................ 194130 ...............194130-3 .............194130-3 ............. 194130-3
12 ......... Plate, Knockout ..................................... 43293-1 ...............43293-1 .............. 43293-1 ............... 43293-1
PLUG
13 .............. Cap................................................... 42306-1 ...............42306-1 .............. 42306-1 ............... 42306-1
14 .............. Pipe ................................................. 9001437 .............. 9001437 ............. 9001437 .............. 9001437
15/16 .... Thermostat with High Limit Switch ....... 9003945 .............. 9003945 ............. 9003945 .............. 9003945
17 ......... Bracket, Thermostat ............................. 9003898 .............. 9003898 ............. 9003898 .............. 9003898
18 ......... Valve, Relief ......................................... 9003484 .............. 9003741 ............. 9003741 .............. 9003741
*Not Illustrated.
Standard Hardware Items May Be Purchased Locally.
Underlined Parts Are Recommended For Emergency Replacement.
Item Description PCE-610MSA PCE-1010MSA PCE-1710MSA PCE-2010MSA
Series 102 Series 102 Series 102 Series 102

13
PCE 3020LSA thru PCE 5020LSA
(Refer to Repair Parts Table on Pages 14 & 15
for dual elements electric units)
PCE 3020RTA thru PCE 12020 RTA
(Refer to Repair Parts Table on Pages 14 & 15
for dual elements electric units)

14
1A ......... Anode, Alum... ..................................9003888 ................ 9003889 ................9003889 .............. 9003944 .....
1B ......... Anode, Mag. .....................................9003721 ................ 9003922 ................9001834 .............. 9003721 .....
2 ........... T&P Relief Valve .............................. 9003741 ................ 9003741 ................9003741 .............. 9000071 .....
3 ........... Gasket, Element..............................90000308 .............. 90000308 ..............90000308 ............ 90000308 ....
4 ........... ELEMENT, each ......................................(SEE ELEMENT & WATTAGE CHART BELOW) ...........................
5 ........... Upper Thermostat w/Hi Limit ............9003896 ................ 9003896 ................9003896 .............. 9003896 .....
6 ........... Lower Thermostat w/Hi Limit ............9003897 ................ 9003897 ................9003897 .............. 9003897 .....
7 ........... Thermostat Bracket, each ................9003898 ................ 9003898 ................9003898 .............. 9003898 .....
8 ........... Terminal Cover, each .......................9003899 ................ 9003899 ................9003899 .............. 9003899 .....
9 ........... Lower Access Panel .........................9003900 ................ 9003900 ................9003900 .............. 9003900 .....
10 ......... Dip Tube ...........................................9003901 ................ 9003901 ................9003901 .............. 9003902 .....
11 ......... Power Terminal ................................9005719 ................ 9005719 ................9005719 .............. 9005719 .....
12 ......... Drain Valve ....................................... 9003906 ................ 9003906 ................9003906 .............. 9003906 .....
13 ......... Wiring Diagram Label........................195203 .................. 195203 ................. 195203 ................ 195203 ......
14 ......... Scald Warning Label ......................... 181138 .................. 181138 .................. 181138 ................ 181138 ......
15* ........ Junction Box Assembly .....................195171 .................. 195171 ................. 195171 ................ 195171 ......
16* ........ Manual .......................................... 195202-002 .......... 195202-002 .......... 195202-002 ......... 195202-002 ...
*Not Illustrated.
Standard Hardware Items May Be Purchased Locally.
Underlined Parts Are Recommended For Emergency Replacement.
K.W. ELEMENT 120V 208V 240V 277V 480V
WATTAGE PART NO. PART NO. PART NO. PART NO. PART NO.
1.0 1000W - - - 9002863 9000143 - - - - - -
1.5 1500W 9002963 9000145 9002864 9001225 - - -
2.0 2000W 9003947 9002858 9000145 9004709 - - -
2.5 2500W 9002859 9004712 9002860 9002890 9002861
3.0 3000W 9002862 9002868 9003959 9003958 9003961
3.5 3500W - - - 9005708 9004712 - - - - - -
MAX 3.5KW INPUT FOR 6 GALLON UNITS, ELEMENTS BELOW DOTTED LINE CANNOT BE USED ON 6 GALLON UNITS
4.0 4000W - - - 9002867 9002868 9001229 9002869
4.5 4500W - - - 9003952 9005708 9003960 9001225
5.0 5000W - - - 9001224 9003957 9001231 9001236
5.5 5500W - - - 9002871 9002867 - - - 9002872
6.0 6000W - - - 9003953 9003952 9002874 9002875
Item Description PCE 30 20LSA PCE 40 20LSA PCE 50 20LSA PCE 3020RTA
Series 110 Series 110 Series 110 Series 110
COPPER SHEATH ELEMENT AND WATTAGE CHART

15
.... 9003889 ......................... 9003889 ........................ 9000029 ........................9003892 ...................... 9003893
.... 9003483 ......................... 9003487 ........................ 9003465 ........................9003650 ...................... 9000734
.... 9000071 ......................... 9000071 ........................ 9000071 ........................9000071 ...................... 9000071
.... 9000308 ......................... 9000308 ........................ 9000308 ........................9000308 ...................... 9000308
................................................... (SEE ELEMENT & WATTAGE CHART ON PAGE 14) ................................
.... 9003896 ......................... 9003896 ........................ 9003896 ........................9003896 ...................... 9003896
.... 9003897 ......................... 9003897 ........................ 9003897 ........................9003897 ...................... 9003897
.... 9003898 ......................... 9003898 ........................ 9003898 ........................9003898 ...................... 9003898
.... 9003899 ......................... 9003899 ........................ 9003899 ........................9003899 ...................... 9003899
.... 9003900 ......................... 9003900 ........................ 9003900 ........................9003900 ...................... 9003900
.... 9003903 ......................... 9003904 ........................ 9003905 ........................9003905 ...................... 9005709
.... 9005719 ......................... 9005719 ........................ 9005719 ........................9005719 ...................... 9005719
.... 9003906 ......................... 9003906 ........................ 9003906 ........................9003906 ...................... 9003907
..... 195203 ........................... 195203 .......................... 195203 .......................... 195203 ........................ 195203
..... 181138............................ 181138........................... 181138 .......................... 181138 .........................181138
..... 195171 ........................... 195171 .......................... 195171 .......................... 195171 ........................ 195171
..195202-002 .....................195202-002 .................... 195202-002 ................... 195202-002 ................. 195202-002
*Not Illustrated.
Standard Hardware Items May Be Purchased Locally.
Underlined Parts Are Recommended For Emergency Replacement.
PCE 40 20RTA PCE 52 20RTA PCE 66 20RTA PCE 82 20RTA PCE 120 20RTA
Series 110 Series 110 Series 110 Series 110 Series 110
K.W. ELEMENT 120V 208V 240V 277V 480V
WATTAGE PART NO. PART NO. PART NO. PART NO. PART NO.
1.5 1500W 9004279 9004283 9004290 - - - - - -
2.0 2000W 9004280 9004284 9004283 9004290 9004298
2.5 2500W 9004281 9004285 9004291 9004295 9004299
Incoloy Elements Below dotted line cannot be used on 6 gallon units because of element length
3.0 3000W 9004282 9004751 9000664 9004296 9004300
3.5 3500W - - - 9003210 9004292 - - - - - -
4.0 4000W - - - 9004294 - - - 9004543 - - -
4.5 4500W - - - 9004287 9003210 9004297 9004301
5.0 5000W - - - - - - 9004293 - - - - - -
5.5 5500W - - - 9004288 9004294 - - - - - -
6.0 6000W - - - 9004289 9004287 - - - - - -
INCOLOY SHEATH ELEMENT AND WATTAGE CHART
(FOR SPECIAL MAG. ANODE/INCOLOY ELEMENT UNITS

16
500 Tennessee Waltz Parkway, Ashland City, TN 37015
Phone: [phone] Fax: [phone]
www.statewaterheaters.com