Steamin Demon XL20 User manual

Steamin Demon XL15 & XL20
High-Flow Carpet Cleaning System
Operating Manual
For Assistance Call Toll-Free
1-888-413-6748
(Fax: [phone], Email: [email protected])

NOTES

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Table of Contents
Section One Page #
I. Pre Extraction 2
A. Installing Filter Bag and Cleaning Vac Shoe
B. Chemicals
C. Sink Fittings
D. Unrolling Hoses
E. Hooking up to the Faucet
F. Prespraying and Spotting Carpets
II. Extraction procedure 5
A. Before you Begin
B. Setting Handle Height and Position
C. Cleaning Carpet
D. Cleaning Carpet in Push-Ahead Position
E. Swing Check Valve
F. Hose Techniques
G. Unhooking and Cleaning the Machine
III. Hoses 8
A. Attaching Extra Hoses
B. Attaching Hose Reels
IV. Hand Tool Attachments 9
Section Two: Warranty 9
Section Three: Trouble-Shooting 10

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Section One
I. Pre-Extraction
A. Cleaning the Machine- To ensure
proper machine performance you must
either at the end or the beginning of each
day replace the filter bag (fig. 2) and
clean the vacuum shoe (fig. 3). Once a
week you need to clean the float switch
(fig. 4A), and the view chamber (fig.
4B). If you are cleaning carpet with
greasy or sandy soil, you may need to
change the filter bag more often. Filter
bags have to be replaced once they are
completely blocked. You can tell this by
the pitch of the vacuum motor. When
you hear the rpms of the vac motor go
up and stay up, immediately replace fil-
ter. Additional instructions on how to clean
these areas can be found on page 8.
B. Chemicals
1. Fill the defoamer bottle, attached to
the machine, 3/4 full with Steamin De-
mon Bubble Buster Defoamer (fig.5).
2. Fill the Dial a Mixer Sprayer with De-
mon Clean Carpet Prespray (fig. 6). Set
the Dial A Mix Sprayer according to the
instructions on its label. In general place
the setting lower than you would guess.
3. Fill spotting bottle with water and add
1 oz. of Demon Clean.
C. Sink Fittings- Each machine comes
with three sink fittings, an extra pump
impeller, a lip hook, a caddie, a spotting
bottle, a quart of prespray, a quart of de-
foamer, a 33 foot prespray hose with a
Dial-a-Mix sprayer (fig. 7A and 7B). The
sink fittings convert the aerator threads on
the faucet to garden hose threads.
1. To install sink fittings, use your
hand or a pair of pliers to remove the
aerator from the faucet. Avoid using
plastic faucets or spigots. Then install
the corresponding sink fitting on the
Figure 2: Installing filter bag
Remove vac hose
to remove lid
Hold dink
clamps
Figure 3: Cleaning vacuum shoe
Lip hook
Figure 4A: Float switch removed
from recovery tank
Float Switch
View
chamber
Make
sure
electric
is
unplugged
before
removing
float
switch
Figure 4B: View chamber
View
chamber
nut

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faucet. Make sure when you remove
the aerator its washer comes out with it.
Sometimes the aerator comes out but the
washer stays in the faucet. To remove the
washer, insert your finger in the faucet and
work the washer out (fig. 8).
2. The Standard Sink Fitting (fig.9) has
both inner and outer threads. It will fit
about ninety percent of all faucets.
3. The Standard Extended Sink Fitting
(fig. 7A) has the same male thread as
the Standard Sink Fitting. These threads,
however, are extended above the fitting.
This fitting is used on recessed faucets
commonly found in bathrooms.
4. The 13/16 Male Fitting is the third
most common fitting (fig. 7A).
5. The 13/16 Female and 3/4 Female Sink
Fittings are accessories rarely used, but
will fit into some old gooseneck faucets.
6. Permanent Sink Fitting- These are of-
fered as accessories They are nice for
facilities that do not want to mess with
installing and removing sink fittings.
They permanently install on the faucets,
and all you need to do to connect to the
faucet is remove the aerator.
7. For garden hose-type spigots, sink fit-
tings aren’t necessary. The garden hose
swivel nut on the end of the red pres-
sure hose connects directly to the gar-
den hose spigot.
8. If connecting to a water heater, open
water heater valve to drain any debris out
of the bottom of the water heater before
connecting your red pressure hose to it.
D. Unrolling Hoses- Place one arm
through the middle opening of the hoses
(fig. 10) and feed the hose out as you walk
away from the machine toward the sink.
Hint: New hoses take about a week to
break in. If you roll and unroll the hoses
the same way every time they will break
in quicker and be easier to work with.
<< Figure 5: Filling
defoamer bottle
with Bubble Blaster
Figure 6: Filling
prespray bottle with
Demon Clean >>>
Figure 7A: Contents of caddie
Demon Clean
Prespray
Bubble Buster
Defoamer
Dial-a-Mix
Sprayer
Prespray
Hose
Ear Washer
Caddie
Figure 7B: Contents of caddie
Aerator
Sink Fitting
Figure 8: Attaching sink fitting to faucet
Pump Impellor
Lip Hook
Standard extended sink fitting
13/16 male fitting
Standard sink fitting

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E. Hooking the Machine to the Faucet
1. Tighten the garden hose swivel nut
(fig. 11) on the sink fitting. Turn hot
water valve all the way open and open
the pressure valve (fig. 11). If you are
doing commercial carpet and are
working off a small water heater, turn
both the hot and cold water on.
2. Open drain valve and place in sink,
toilet, or other drain (fig. 11 & 12).
3. Plug electric cord into a grounded
three pin outlet.
Important: The most common mistake
made with this machine is
forgetting to open all the valves. Re-
member that there are valves at both
ends of each hose (pressure and drain).
If any of the valves are closed, the
machine will not work .
F. Prespraying and spotting carpet
1. First unroll the prespray hose. Then
snap the hose quick connect into the
prespray plug (fig. 13). Make sure the
hose is completely uncoiled before
snapping it into the prespray plug (fig.
13 and 14).
2. When you are prespraying carpet
concentrate prespray on the main traf-
fic areas and spots. (fig. 14) Prespray
spots directly and work in the chemi-
cal by rubbing the spot with your foot.
Once done prespraying carpet discon-
nect prespray hose form the machine,
release the pressure from the hose and
place in the caddie (fig. 15).
3. Use a grooming brush to work the
chemical into the carpet and to loosen
the heavy soil.
4. With stubborn stains you may need
to boost your detergent. You can do
this with your spotter. Spray the stain
with your spotter, and work in with
your foot.
Inner Threads
Outer Threads
Figure 9: Inner and outer threads
of Standard Fitting
Washer
Figure 10: Unrolling hoses
Garden Hose
Swivel Nut
Drain Valve
(open)
Sink Fitting
Pressure Valve
(open)
Figure 11: Hoses hooked to sink
Figure 12: Hose valves (open and closed)
Pressure
Valve
(open)
Drain
Valve
(closed)
Drain
Valve
(open)
Pressure
Valve
(closed)
Arm through the middle of hose
Feed hose out as you
walk away from machine

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II. Extraction Procedures
A. Before You Begin- Before starting
your machine , familiarize yourself with
the control panel (fig 16). This panel has
five switches.
1. Vacuum switch: This rocker switch
turns your vacuum motor on and off. It
should remain ON during the entire ex-
traction process.
2. Defoamer Momentary Toggle
Switch: This switch will be used on
an “as needed” basis during the extrac-
tion process.
3. Jet Spray Switches: For your conve-
nience, there are three jet spray switches.
Two on the front control panel and one
on the back. On the front control panel
there is a rocker switch and a push but-
ton switch. On the back control panel
plate there is one push button switch (fig.
18). These switches control the water
flow to the carpet.
B. Setting Handle - For your conve-
nience the XL's handle is both adjust-
able and reversible. To adjust the handle
just loosen the two star fasteners (fig 17)
and retighten at the proper height (usu-
ally belt high or below). To reverse the
handle loosen the two star fasteners, de-
tach the Velcro tie and swing the handle
all the way over. Retighten the star fas-
teners. Now you are in the push ahead
postion (fig 18).
C. Cleaning Carpet
1. Turn vacuum switch on.
2. Position your machine for a cleaning
pass (fig. 19). Keep both your hands on
the machines handle.
3. How to make a cleaning pass. Turn one
of the jets spray switches ON and walk
the machine backwards working the hoses
with your feet. Apply enough upward lift
on the handle to keep the nose of the ma-
Figure 13: Snapping in prespray hose
Figure 14: Prespraying carpet
Figure 16: Control panel
Jet spray switches Vacuum switch
Defoamer
switch
Indicator light
Tube
connector
Figure 15: Caddie with chemical & hose
Uncoiled
prespray hose
Demon Clean
Prespray
Bubble Buster
Defoamer
Dial-a-Mix
Sprayer
Prespray
Hose
Caddie
Jet-spray
push-button
switch
Jet-spray
rocker switch
Defoamer
momentary
toggle
switch
Vacuum
switch

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chine firmly on the carpet (fig.19).
4. At the end of your cleaning pass, turn
jet spray switch OFF and continue walk-
ing the machine backwards a few inches.
This will allow the machine to pick up
any excess moisture.
5. Reposition the machine for the next
pass (overlap approximately two to three
inches) and repeat steps three and four.
6. During your cleaning pass, if you no-
tice a lot of soap residue in the view
chamber, pull the defoamer switch up for
a second or more. If you ever hear the
RPM’s of your vacuum motor decrease
or see water shooting out from under the
machine, pull the defoamer switch up.
This allows defoamer to be drawn into
the recovery tank and kill the soap suds.
7. When rinsing spots, rinse spot 3-4
times with extractor followed by a
slow dry pass.
D. Cleaning Carpet as Push-Ahead
Machine
1. Reverse handle as shown in figure 18.
2. Turn vacuum motor on.
3. Push jet spray button on (fig 18) and
walk behind machine, forward. Push
down slightly on the handle as you
walk the machine forward. This keeps
the vacuum shoe securely on the car-
pet.
E. Swing Check Valve - Each machine
comes with one swing check valve. This
keeps the jets from dripping. Occasion-
ally this will get stuck and only one of
the jets will work. To open the valve,
just tap with a hammer or other tool. If
this doesn't work, just place your finger
over the jet that is spraying and turn the
jet spray switch on. This should free up
the valve(fig 20).
IMPORTANT: Many carpets have tre-
mendous amounts of soap residue in
Figure 17: Loosening star fastener to
adjust handle height
Figure 18: Push-ahead handle position
Figure 20: Swing check valve
Figure 19: Walk-behind cleaning position
Back control panel jet-spray
push-button switch
Velcro tie
Both hands on handle
applying enough
upward force to keep
nose of machine
securely on the carpet
Nose of machine
Work hoses
with your feet
Swing
check
valve

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them. This machine is very efficient at
removing these residues. To protect your
vacuum motor from the soap suds that
can build up in your recovery tank, peri-
odically pull the defoamer switch up.
IMPORTANT: When using extra hoses
or really hot water, your discharge pump
may run hot and automatically shut off.
A protective thermal switch within the
pump is responsible for this. If this
should occur, simply remove the thumb
knobs (fig. 21) and push the top of the
engine compartment cover back a couple
of inches. This allows the heat inside the
engine compartment to vent, thus de-
creasing the temperature inside the en-
gine compartment housing.
IMPORTANT: For flood restoration or
work that requires more then 200 feet
of hose, and optional dual discharge
pump is available. This internally
mounted discharge pump will increase
your pump’s discharge capability about 50
to 80 percent. Do not operate the Steamin
Demon in standing water, ELECTRI-
CAL SHOCK WILL OCCUR.
F. Hose Techniques- The hoses on your
machine provide it with a high volume
of water supply and discharge capabili-
ties. They can also get in your way. Here
are some tried-and-true techniques that
will be helpful to you.
1. Always try to work away from your
hoses.
2. The hose strap (fig. 22) on the handle
allows you to switch the hoses from one
side of the machine to the other.
3. During extraction, keep both your
hands on the handle and work the hose
with your feet (fig. 19).
G. Unhooking & Cleaning the Machine
1. Tilt the machine to the RIGHT (fig.
Figure 22: Moving hose hanger from
one side of handle to the other.
Figure 21: Hot pump
Figure 23: Tilting machine to the right
to manually activate discharge pump
Figure 24: Brass knurl nut and
safety water fixture
Push engine compartment cover back
2 inches
Hook red cover under brace
Thumb
knobs
Hose hanger
Safety water fixture
Brass knurl nut

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23) to manually activate the discharge
pump. This will drain the recovery tank
of any remaining dirty water.
2. Unplug the electric cord.
3. Replace bag filter (fig 2).
4. Once a week clean the float switch and
the safety water filter. First, unscrew the
brass knurl nut (fig.24) and lift the float
switch up. Then spray out any debris that
has built up inside the float switch with
your Dial-a-Mix sprayer (fig. 25). Re-
place when clean.
5. If it is needed remove the drain plug
(fig. 26) and spray out the bottom of the
recovery tank with the Dial-a-Mix sprayer.
6. Clean the vacuum shoe with the lip hook
provided with each machine (fig. 3).
7. Clean the exterior of the machine
with a damp cloth and glass cleaner.
8. Unscrew the pressure hose (the red
hose) from the sink fitting. Open then
close the pressure valve to release ex-
cess pressure.
9. Close the drain valve (on the clear hose).
10. Remove the sink fitting from the fau-
cet and replace the aerator.
11. Roll the hoses (fig. 27). Always roll
the hoses in the same direction, either
clockwise or counter clockwise. If you
do they will break in nicely for you.
12. If you store the machine make sure
that it is in a place that will not freeze.
Freezing this machine will damage it.
III. Hoses
A. Attaching Extra Hoses- Extra hoses
are sold in 50 foot sections (fig.28) with
valves on all the ends. To attach just
align the pressure and drain hoses and
tighten the corresponding garden hose
fittings. Make sure all valves are open
before operating.
B. Hose Reels- Hose reels may be pur-
chased with the machine (fig 29). They
come in pairs one hose reel for the pres-
Figure 25: Cleaning float switch
(unplug machine before doing this)
Water
channel
Water channel gasket
Figure 26: Drain plug
Figure 27: Rolling up hoses
Figure 28: 50 ft. section of extra hose
Dial-a-mix
sprayer
Fan tip
removed
Float switch
Drain plug

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SECTION TWO: WARRANTY
Steamin Demon Company conditionally warrants all major structural parts (recovery
tank, filters, axle, handle, internal braces, stainless steel lips) and all nonstructural,
plastic and electrical parts for its XL15 and XL20 machines, for a period of one year
from date of purchase. In addition, if Steamin Demon Company’s Demon Clean
Prespray and Bubble-Buster Defoamer only are used in the chemical injection and
defoamer injection systems, those systems will be warranted for the life of the ma-
chine. This warranty includes the cost of shipping warranty-replacement parts or ma-
chines to the distributor or end-user, but does not include the cost of shipping parts or
machines to the factory for inspection or repair. The warranty is subject to the condi-
tions listed below:
• This warranty is made only to the original purchaser and will only be honored
when the machine is used in accordance with the directions and instructions de-
scribed in the Operation and Maintenance Procedure Manual.
• This warranty does not include any product showing signs of abuse, misuse,
improper voltage, shipping damage, lack of proper maintenance, alterations, use
of nonapproved chemicals (call us), gaskets, finishes, polycarbonate, fire, flood,
excessive wear or other causes beyond Steamin Demon Company’s control.
Figure 30: Stair/upholstery tool
attachment
Figure 29: Hose reels
Caddie
Pressure
hose reel
Drain
hose reel
sure and one hose reel for the drain hose.
These hose reels can hold 100 feet, 150
feet, 200 feet, and 250 feet of hose de-
pending on your needs. (Any facility
consistantly using 200 ft. or more should
consider thes hose reels.)
IV. Hand Tool Attachments
These attachments may be purchased
with your machine. They consist of 25
feet of vacuum and pressure hoses. Sepa-
rate heads are available for stair and fur-
niture cleaning. A wand attachment is
also available. To connect the hand tool
attachment to the machine:
A. Remove clear hose from view cham-
ber (fig. 30).
B. Push hand tool hose cuff on view
chamber.
C. Snap the red pressure hose into the
plug on the front of the machine.
D. For stairs, just prespray with your Dial-
A-Mix Sprayer and rinse with Stair Tool.
E. For furniture, gently mist with your
spotting bottle and rinse with your Fur-
niture Tool.
View chamber
Snap in
pressure hose
Clear
hose

SECTION THREE: TROUBLE-SHOOTING
Solution
1. Open all drain valves
2. Clean float switch
3. Remove thumb knobs and
push engine compartment
cover back a few inches
4. Unkink hose
5. Tighten pump’s garden
hose swivel fitting or replace
impeller
6. Replace
1. Turn water on
2. Open all valves
3. Unkink hose
4. Replace
5. Replace
1. See above section: “Recov-
ery tank will not drain.”
2. Increase defoamer injection
1. Plug in
2. Reset circuit breaker
3. Call us
1. Reseat quick connect
1. Quit using them
1. Change Filter Bag
2. Clean vacuum shoe
1. Immediately stop operating
and call us
1. Separate tube connector
above defoamer bottle. Open
defoamer valve and blow
through tube until unclogged
1. Change filter bag
Problem
Recovery tank
will not drain
No water supply
RPM’s of vacuum motor
going dramatically down
Vacuum motor will not
turn on
Water going to machine
but not to prespray system
Hazing of view chamber
Slow drying times
Machine shocks you
Defoamer not injecting
Machine's vacuum motor RPM
go up and stay up
Cause
1. Closed drain valve(s)
2. Dirty float switch
3. Hot pump
4. Kinked drain hose
5. Pump not priming
6. Bad pump or float switch
1. Water not turned on
2. Closed valve(s)
3. Kinked hose
4. Broken or frozen solenoid
5. Broken jet spray switch
1. Recovery tank full of water
2. Excess soap residue in carpet
1. Check wall plug and plug on
back of machine
2. Check building's circuit
breaker
3. Bad switch, loose wire or bad
motor
1. Quick connect not seated
properly
1. Use of strong solvents
1. Clogged Filter Bag
2. Obstructed vacuum shoe
1. Short or improper ground in
either machine or outlet
1. Clogged defoamer valve
1. Clogged filter bag
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