Stelpro Allia SAT402ZB User manual

SAT402ZB | Smart thermostat
USER GUIDE
INS-SAT402ZB-EN-0121

THE 360° COMFORT
EXPERIENCE
CONGRATULATIONS!
You’ve entrusted your home’s heating to the Allia smart thermostat.
From this point on, your family’s comfort is in your hands. Elegant, precise and ecient, your
new Allia smart thermostat will help you reduce your electricity bill and ecological footprint
while helping safeguard the environment.
Create your own home ecosystem and take full control of your comfort with the Allia
mobile app.
DESIGNED AND
DEVELOPED FOR CANADA
Established in Quebec for over 35 years, Stelpro understands the special needs of our climate
as well as Canadians’ safety and environmental protection concerns.
By choosing Stelpro’s Allia, you are encouraging local innovation and the development of
energy-ecient products for a better future.

3
CONTENTS
4COMPATIBILITY
4WHAT’S IN THE BOX
AND REQUIRED TOOLS
5WARNING
6BEFORE YOU GET STARTED
Where to set up your hub 6
Where to install your thermostats 7
8INSTALLATION
Turning the power o 8
Attaching the mounting plate 8
Connecting the electrical wires 9
Attaching the thermostat to
the mounting plate 10
Turning the power back on 10
11 THERMOSTAT INTERFACE
12 USE
Navigating the advanced menus 12
Navigating the technical menus 13
Adjusting the setpoint temperature 13
14 CONNECTION
Allia hub 14
Connecting via the Allia app 14
Connecting via the Allia hub 15
Connecting to another Zigbee network 15
16 SETUP
Temperature display unit 16
Heating mode 16
Lobby mode 17
Keypad lock/unlock 17
Open window detection 17
Backlighting 18
Thermostat reset 18
19 TROUBLESHOOTING
21 TECHNICAL SPECIFICATIONS
22 WARRANTY

✓
4
You will need a #2 Phillips screwdriver
to install the thermostat.
COMPATIBILITY
WARNING: This thermostat is not
compatible with:
• inductive load systems
• central heating systems
• resistive load systems:
-less than 150 W and 120 VAC /260 W and
208 VAC /300 W and 240 VAC
-greater than 2000 W and 120 VAC /3400 W
and at 208 VAC /4000 W and at 240 VAC
WHAT’S IN THE BOX
AND REQUIRED TOOLS
See page 21 for the Allia thermostat’s detailed technical specifications.
ELECTRIC BASEBOARDS
CONVECTORS FAN HEATERS
QUICK START GUIDE MOUNTING SCREWS (2)CONNECTION CAPS (3)
ALLIA THERMOSTAT
✘

5
WARNING
WARNING: High voltage. Switch o the power before installation and maintenance.
VIDEO : stelpro.com/allia
NOTE: Stelpro reserves the right to modify its product without notice to improve its operation. Therefore, the instructions in this
guide may not apply exactly to your thermostat model. Refer to the Stelpro website for the most recent documentation. Your
product, including its LCD screen, name and packaging, may also be dierent from the one presented in this manual.
Before you get started, take a few minutes to read this guide and watch the Allia
thermostat’s step-by-step installation video to ensure a safe and easy installation.
Before installing or using the thermostat, the homeowner and installer must read and understand
these instructions and keep them for future reference. The manufacturer will assume no responsibility
and the warranty will be void if the installer or user does not follow them. Failure to follow these
guidelines could result in property damage, injury, burns, and potentially fatal electric shock.
Electrical connections must be made by a qualified electrician in accordance with the electrical
and building codes in eect in your area.
1 - Connect the thermostat ONLY to a 120 VAC to 240 VAC power source and respect the load limits.
2 - Protect the heating system with appropriate circuit breakers or fuses.
3 - Clean the thermostat regularly to remove accumulated dirt. DO NOT use liquid to clean the
ventilation openings of the thermostat.
4 - DO NOT install the thermostat in a place where it could get wet or on an exterior wall. However,
you can install it on insulated interior walls. To avoid any risk of overheating, leave a clearance of
at least 30 cm (12 in.) around the thermostat so that it is adequately ventilated.
5 - Also make sure not to obstruct the ventilation grilles at the bottom and top of the thermostat
housing. Clogged grilles can cause the thermostat to overheat and interfere with its operation.

6
BEFORE YOU GET STARTED
WHERE TO SET UP YOUR HUB
With a minimum amount of planning, you can optimize the Allia mesh network and ensure
good communication between devices. The hub allows you to manage the Allia thermostats
and other Allia-compatible connected objects in your home. Install the hub in the most
central location possible to boost communication between the various rooms. The more Allia-
compatible connected objects you have in your home, the more they will act as Zigbee signal
repeaters to allow good communication between thermostats and connected objects.
HUB THERMOSTATS COMPATIBLE CONNECTED OBJECTS

7
WHERE TO INSTALL YOUR THERMOSTATS
1 - Install an Allia thermostat in every room where you want to control the temperature.
2 - Install the thermostat about 1.5 m (5 ft) above the floor, on an inside wall facing the heating
system. The thermostat must be placed on an electrical box.
3 - The space in front of the thermostat must be completely clear for it to operate optimally.
Do not install the thermostat behind a piece of furniture or a curtain, for instance.
4 - To avoid inaccurate temperature readings, do not install the thermostat:
| near a window or door that leads outdoors.
| in a place exposed to direct light or heat from the sun, a lamp, a fireplace or any other
heat source.
| near an air vent.
| near pipes, concealed ducts or a chimney.
| in a place with poor air circulation, such as behind a door.
| in an area with a high dust concentration.
| in a place where there are frequent drafts, such as the top of a staircase.
WARNING: To avoid overheating, leave at least 30 cm (12 in.) clearance around the
thermostat to ensure adequate ventilation.
1,5 m (5 ft)

1
2
8
INSTALLATION
WARNING: The thermostat must be installed by a certified electrician.
TURNING THE POWER OFF
To protect yourself against electric shock, switch o the
power to the wires at the electrical panel. Then, make
sure the wires are no longer powered, e.g., checking that
the heating system remains o even when the setpoint
temperature is higher than the room temperature
(mechanical thermostat).
ATTACHING THE MOUNTING PLATE
1 - Loosen the screw at the base of the Allia
thermostat, without completely removing it, until
the thermostat and the mounting plate are no
longer attached. Slide the mounting plate down
and away from the thermostat.
2 - Using the mounting screws provided (2), attach
the Allia thermostat mounting plate to the
electrical box.
3 - Pass the power supply wires through the large opening in the centre of the
mounting plate.
NOTE: You can place the mounting plate to the left, centre or right of the electrical box according to your needs
(seeimage). Make sure that the mounting plate is straight so that the thermostat is also straight.
AJOUTER UN TOURNEVIS
EN DESSOUS ET
SPÉCIFIER QU’IL FAUT
DÉVISSER LÉGÈREMENT LA VIS
ACCROCHER LE THERMOSTAT SUR L’ATTACHE:
AJOUTER UNE FLÈCHE À -15 DEGRÉS
ET UNE AUTRE À -90 DEGRÉS
PIVOTER LE THERMOSTAT:
AJOUTER UNE FLÈCHE COURBÉE
PROCHAINE ÉTAPE:
UTILISER LA PREMIÈRE AVEC
UN TOURNEVIS
OPTION 1
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)
OPTION 2
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)

3
9
CONNECTING THE ELECTRICAL WIRES
1 - Using the supplied connection caps,*
connect the Allia thermostat wires
to those of the heating system and
power supply wires according to the
corresponding connection diagram.
2 - Tighten the caps on the wires to make
sure the connection is secure.
3 - Then, place all the wires in the
electrical box.
For baseboards,
convectors and
fan heaters
3 CONNETORS
UNIVERSAL
CONNECTION
For baseboards,
convectors and
fan heaters
3 CONNETORS
ALTERNATIVE
CONNECTION
For baseboards
and convectors
only
2 CONNECTORS
CONNECTION
L1 Black
L2/N Red
LD Yellow
WARNING: Improperly connected electrical wires are a fire hazard.
The direction of the connection
is important since the
thermostat wires are polar.
*If the power supply wires are made of aluminium, use CO/ALR connection caps instead (not supplied).
LOAD
POWER
LOAD
LOAD
POWER
LOAD
POWER
LOAD
LOAD
POWER
LOAD
POWER
LOAD
LOAD
POWER

4
AJOUTER UN TOURNEVIS
EN DESSOUS ET
SPÉCIFIER QU’IL FAUT
DÉVISSER LÉGÈREMENT LA VIS
ACCROCHER LE THERMOSTAT SUR L’ATTACHE:
AJOUTER UNE FLÈCHE À -15 DEGRÉS
ET UNE AUTRE À -90 DEGRÉS
PIVOTER LE THERMOSTAT:
AJOUTER UNE FLÈCHE COURBÉE
PROCHAINE ÉTAPE:
UTILISER LA PREMIÈRE AVEC
UN TOURNEVIS
OPTION 1
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)
OPTION 2
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)
AJOUTER UN TOURNEVIS
EN DESSOUS ET
SPÉCIFIER QU’IL FAUT
DÉVISSER LÉGÈREMENT LA VIS
ACCROCHER LE THERMOSTAT SUR L’ATTACHE:
AJOUTER UNE FLÈCHE À -15 DEGRÉS
ET UNE AUTRE À -90 DEGRÉS
PIVOTER LE THERMOSTAT:
AJOUTER UNE FLÈCHE COURBÉE
PROCHAINE ÉTAPE:
UTILISER LA PREMIÈRE AVEC
UN TOURNEVIS
OPTION 1
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)
OPTION 2
ROTATION DE L’ATTACHE:
AJOUTER UNE FLÈCHE COURBÉE
QUI MONTRE LA ROTATION
RETRAIT DE L’ATTACHE:
AJOUTER UNE FLÈCHE À ANGLE
ET VERS LE BAS (-75 DEGRÉS)
5
10
ATTACHING THE THERMOSTAT TO THE MOUNTING PLATE
1 - Make sure that the thermostat’s ventilation
openings are clean and unobstructed.
2 - Align the notch at the top of the thermostat
with the notch on the mounting plate.
3 - Then, place the thermostat on the
mounting plate, taking care not to pinch
the wires between the device and the
mounting plate.
4 - Tighten the screw at the base of the
thermostat to hold it securely in place.
TURNING THE POWER BACK ON
Restore power to the heating system and thermostat. Then,
make sure that the thermostat turns on.
If the thermostat does not turn on, press one of its
buttons. The thermostat should turn on. If it does not, see
"Troubleshooting" on page 19.
The thermostat will display three (3) preferences that should be configured before use.
See the "SETUP" section on page 16 for more details.
If the temperature is below 0°C (32°F), the home screen will display "LO".
If the temperature exceeds 50°C (122°F), the display will display "HI".
MENU 20
TEMPERATURE FORMAT
MENU 30
HEATING MODE
MENU 31
LOBBY MODE