Sterling Elite2 RS User manual

Instructions for Use
Elite2Plus, Elite2XS,
Elite2RS
MOBILITY SCOOTER
ELTP010100

2Sterling Elite2XS-RS-Plus
If you are visually impaired, this document can be viewed in PDF
format at:
www.Sunrise Medical.com
For further information on the full specification and options and
accessories, please refer to the order form.
All information is subject to change without notification.
Please consult Sunrise Medical with any queries you may have.
DANGER!
IF YOU REQUIRE LARGE TEXT, SUNRISE
MEDICAL STRONGLY RECCOMMEND THAT
YOU SEEK A CLINICAL EYESIGHT
ASSESMENT BEFORE USING THIS PRODUCT.
www.SunriseMedical.com
Your scooter may sometimes display badges showing a different name to that referred to in this owner’s manual.
This is due to an agreement between the retailer and sunrise Medical, allowing the retailer to rename the scooter to suit
their product branding.
This does not affect your guarantee in any way.
For the purposes of official communication, this product can be positively identified by referring to the serial number label
located on the seat post of the scooter, and also on a duplicate serial number label attached to this owner’s manual.

3
Sterling Elite2XS-RS-Plus
Dear Customer,
We are very happy that you have decided in favour of a
high-quality SUNRISE MEDICAL product.
This user’s manual will provide numerous tips and ideas
so that your new scooter can become a trustworthy and
reliable partner in your life.
We want you to be satisfied with our products and
service. Sunrise Medical has been consistently working
at continuously developing its products, for this reason,
changes can occur in our palette of products with regard
to form, technology and equipment. Consequently, no
claims can be construed from the data or pictures
contained in this user’s manual.
The management system of SUNRISE MEDICAL is
certified to ISO 9001, ISO 13485 and ISO 14001.
As the manufacturer, SUNRISE MEDICAL,
declares that the scooters conform to the
93/42/EEC, amended by 2008/47/EC
guideline.
In addition, they fulfil the performance requirements
for the "Crash Test" to ISO 7176-19
Please contact your local, authorised SUNRISE
MEDICAL dealer if you have any questions regarding the
use, maintenance or safety of your scooter.
In case there is no authorised dealer in your area or you
have any questions, contact Sunrise Medical either in
writing or by telephone (contact addresses can also be
found on the back page).
Sunrise Medical
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
Phone: [phone]
Fax: [phone]
www.SunriseMedical.com
Foreword
Symbol legend
Use
Intended Use of Scooter’s
Class C Scooter’s are usually large in size, not
necessarily intended for indoor use but capable of
travelling longer distances and negotiating outdoor
obstacles.
They are intended for use in public places and similar
locations where there are pavements, pedestrian paths or
floors that have hard and firm surfaces. The safe limit for
slopes and obstacles shall be observed.
They may be used on the roads in compliance with local
country traffic law. They are intended for a user who has
difficulty in walking or limited mobility and is for their own
personal use.
The maximum user weight limit, includes both the user
and any weight of accessories fitted to the scooter), is
marked on the serial number label, which is affixed to the
seat post or rear frame.
Warranty can only be taken on if the product is used
under the specified conditions and for the intended
purposes. No unauthorised modifications should be made
to the Scooter. Only approved parts and accessories
shall be fitted.
The intended lifetime of the scooter is 5 years. Please
DO NOT use or fit any 3rd party components to the
scooter unless they are officially approved by Sunrise
Medical.
Area of application
The electrical power, simple steering and automatic
braking make the Scooter suitable for people who have
limited mobility due to, for example:
Joint pain and/or stiffness due for example to Arthritis•
or Rheumatism
Difficulty breathing due to Respiratory or Heart•
Conditions Amputees
Difficulty walking due to Stroke•
Certain cases of Obesity•
The following should be taken into consideration in
relations to the provision of the scooter and any specific
options available:
The users body size, weight including the distribution•
of body weight.
The mass of any carry on or stowed items should be•
added to the users body mass and together should
not exceed the maximum load of the scooter.
The user’s physical and psychological constitution.•
The age of the user, their living conditions and the•
environment in which the scooter is going to be used,
eg home surroundings and the intended area of use.
If in doubt, please consult a health care professional to
ensure the user is not exposed to unacceptable risks. A
risk assessment may be required in certain
circumstances.
Sunrise Medical is ISO 9001 certified, which ensures
quality at all stages of the development and production of
this scooter.
DANGER!
Warning messages regarding possible risks of serious
accident or death.
WARNING!
Warning messages regarding possible risks of injury.
CAUTION!
Warning messages regarding possible technical damage.
NOTE:
Information for operating the product.
Reference to Additional Documentation.
IMPORTANT:
DO NOT USE YOUR SCOOTER UNTIL THIS
MANUAL HAS BEEN READ AND
UNDERSTOOD.

4Sterling Elite2XS-RS-Plus
Features of Sterling Elite2- XS - RS
Due to its modular design, simplicity and wide range of adjustments, the Sterling Elite2 XS, RS is a perfect
choice for easy service, refurbishment and recycle requirements.
As a part of our ongoing product improvement initiative, Sunrise Medical reserves the right to change
specifications and design without notice. Further, not all features and options offered are compatible with
all configurations of the scooter.
All dimensions are approximate and may be subject to change.
TILLER ADJUSTER
CONTROL FASCIA PARKING BRAKE LEVER SEATING
ON-OFF KEY
SWITCH
CHARGING
SOCKET
WIG-WAG THROTTLE
LEVERS
FLIP-UP ARM
RESTS
FREEWHEEL
LEVER
SERIAL NUMBER
LABEL
(ON SEAT POST
RECIEVER)
TYRES
BATTERY COVER
(BATTERIES)
FOOT BOARD
BUMPER
FRONT SUSPENSION
LED LIGHTS
FRONT
BASKET
(MAX. 5KG)
SEAT SWIVEL
LEVER

5
Sterling Elite2XS-RS-Plus
Features of Sterling Elite2Plus
Due to its modular design, simplicity and wide range of adjustments, the Sterling Elite2 PLUS is a perfect
choice for easy service, refurbishment and recycle requirements.
As a part of our ongoing product improvement initiative, Sunrise Medical reserves the right to change
specifications and design without notice. Further, not all features and options offered are compatible with
all configurations of the scooter.
All dimensions are approximate and may be subject to change.
TILLER ADJUSTER
CONTROL FASCIA PARKING BRAKE LEVER SEATING
ON-OFF KEY
SWITCH
CHARGING
SOCKET
CONTROL LEVERS
FLIP-UP ARM
RESTS
FREEWHEEL
LEVER
TYRES
BATTERY COVER
(BATTERIES)
FOOT BOARD
BUMPER
FRONT SUSPENSION
LED LIGHTS
FRONT
BASKET
(MAX. 5KG)
SEAT SWIVEL
LEVER
SERIAL NUMBER
LABEL
(ON SEAT POST
RECIEVER)

6Sterling Elite2XS-RS-Plus
Contents 1.0 Your Scooter
1.1 PRODUCT INFORMATION:
We at Sunrise Medical want you to get the best out of
your Sterling Elite2RS, XS, PLUS scooter. This Owner’s
Manual will familiarise you with the scooter and its
features. It contains hints on everyday usage and general
care in addition to information on the high quality
standards which we adhere to and details about the
guarantee.
Your scooter should be delivered fully configured for your
use; there are a wide range of components and
adjustments available on the Sterling Elite2. For further
information about these you should contact your Sunrise
Medical authorised dealer.
Your scooter will reach you in excellent condition having
been personally inspected before leaving our factory.
Following the guidelines for maintenance and cleaning
your scooter will maintain its first class condition and give
you complete satisfaction.
This Scooter is designed for comfort, safety and durability
and has been exhaustively researched and tested by our
experts. The Elite2 XS, RS and PLUS model scooter is
classified as a category C vehicle under the European
scooter standard EN 12184.
It is intended for the use of people of all ages who may
have difficulty walking distances or for periods of time. It
is ideal for indoor and outdoor use and suitable for users
up to 175kg in weight. Variation in load weight can affect
performance. Maximum user weight tested using 175kg
test dummy. The scooter is designed to be driven on
paved or tarmac footpaths and roads but should not be
driven through mud, water or snow which is deeper than
50mm. If you are in any doubt as to the suitability of the
power scooter, contact your local Sunrise Medical
approved supplier for clarification, prior to commencing
use.
It is very important to read the relevant section
of the owner’s manual when making any minor
adjustments. Consult the Technical Manual or
your local Sunrise Medical authorised dealer for
more complex adjustments.
If you have any queries about the use, maintenance or
safety of your scooter, please contact your local approved
Sunrise Medical service agent. If you do not know of an
approved dealer in your area or have any other questions
please write or telephone:
Sunrise Medical Limited
High Street Wollaston
West Midlands DY8 4PS
England
Tel.: [phone]
www.sunrisemedical.com
DEALER ADDRESS/STAMP
FOREWORD 3
SYMBOL LEGEND 3
USE 3
AREA OF APPLICATION 3
FEATURES OF STERLING ELITE2- XS - RS 4
FEATURES OF STERLING ELITE2PLUS 5
CONTENTS 6
1.0 YOUR SCOOTER 6
2.0 HOW TO USE THIS MANUAL 7
3.0 LABEL EXPLANATION/DEFINITIONS 7
4.0 SAFETY INFORMATION 8
5.0 ASSEMBLY & OPTIONS 16
6.0 USING THE SCOOTER 24
7.0 SCOOTER CONTROL SYSTEM 28
8.0 TROUBLESHOOTING USING THE LCD 37
9.0 BATTERIES AND CHARGING 39
10.0 ADJUSTMENTS 41
11.0 CLEANING 42
12.0 SHIPPING AND STORAGE 43
13.0 DISPOSAL 43
14.0 TORQUE SETTINGS 43
15.0 SPECIFICATION SHEETS 44
16.0 GUARANTEE 46
17.0 SERVICE ADVICE/HISTORY 46
18.0 SERVICE AND MAINTENANCE 47
19.0 NAME PLATE 51
Please keep a note of your local service agent’s address
and telephone number in the space below.
In the event of a breakdown, contact them and try to give
all relevant details so they can help you quickly.

7
Sterling Elite2XS-RS-Plus
2.0 How to Use This Manual
2.1 INTRODUCTION:
Please keep a note of your local service agent’s address
and telephone number in the space below.
In the event of a breakdown, contact them and try to give
all relevant details so they can help you quickly.
The scooters shown and described in this manual may
not be exactly the same in every detail as your own
model. However, all instructions are still entirely relevant,
irrespective of detail differences.
NOTE : The manufacturer reserves the right to alter
without notice any weights, measurements or other
technical data shown in this manual. All figures,
measurements and capacities shown in this manual are
approximate and do not constitute specifications.
2.2 GUARANTEE:
The guarantee form is included in the Sunrise Pack.
Please fill in the relevant details and return to us to
register your entitlement. THIS IN NO WAY AFFECTS
YOUR STATUTORY RIGHTS.
2.3 WARRANTY-REPAIR-SERVICE CONDITIONS:
1) The repair or replacement will be carried out by an
authorised Sunrise Medical dealer/service agent.
2) To apply the warranty conditions, should your scooter
require attention under these arrangements, notify the
designated Sunrise Medical service agent immediately
giving full information about the nature of the difficulty.
Should you be operating the scooter away from the
locality of the designated Sunrise Medical service agent,
work under the “Warranty Conditions” will be carried out
by any other service agent designated by the
manufacturer.
3) Should any part of the scooter require repair or
replacement, as a result of a specific manufacturing or
material defect, within twenty four months from the date
on which the possession of the scooter was transferred to
the original purchaser, and subject to it remaining within
that ownership, the part or parts will be repaired or
replaced completely free of charge if returned to the
authorised service agent. If you are unsure who your
local servicing agent is:
Please contact Sunrise Medical using the contact details
on the previous page.
4) Any repaired or replaced part will benefit from these
arrangements for the balance of the warranty period
applicable to the scooter.
5) Parts replaced after the original warranty has expired
are covered for a further twelve months.
6) Items of a consumable nature will not generally be
covered during the normal warranty period, unless such
items have clearly suffered undue wear as a direct result
of an original manufacturing defect. These items include
amongst others; upholstery, tyres, inner tubes, batteries,
motor brushes etc.
7) The above warranty conditions apply to all scooter
parts for models purchased at full retail price.
8) Under normal circumstances, no responsibility will be
accepted where the scooter has required repair or
replacement as a direct result of:
a) The scooter or part not having been maintained or
serviced in accordance with the manufacturer’s
recommendations, as stated in the Owner’s Manual and/
or Service Manual. Or failing to use only the specified
original equipment parts.
b) The scooter or part having been damaged by neglect,
accident or improper use.
c) The scooter or part having been altered from the
manufacturer’s specifications, or repairs having been
attempted prior to the service agent being notified.
3.0 Label Explanation/Definitions
LABEL MEANING
This label shows the
position of tie down
location points for scooter
transport.
This label shows the
model number, serial
number, max weight and
manufacturer details.
This label shows the
position of the freewheel
lever..
DRIVE
FREEWHEEL
This label shows the
location of the power ON
and OFF for the scooter
and ‘read the user manual’
warning.
This label warns about the
possibility of finger
entrapment or pinching.

8Sterling Elite2XS-RS-Plus
4.0 Safety Information
If you follow the instructions given in this manual, you will
enjoy many trouble-free years of use.
4.1 GENERAL WARNINGS:
WARNING!
This scooter can be used on the road, ensure all local•
traffic regulations and health requirements, (such as
eye sight), are understood and adhered to.
Load data always refers to one single person as•
operator.
The scooter is authorised for use by one person.•
Do not operate your Scooter whilst under detrimental•
influence of alcohol, drugs or bouts of severe/acute
illness .
Please observe all relevant rules and regulations•
pertaining to pedestrians and road users, at all times.
Always ensure that your scooter is switched off•
before attempting to mount or dismount.
Always ensure that you are able to operate all•
controls from a comfortable position. Paying attention
to your posture is essential to ensure your continued
comfort and well being.
Always make sure that you can be seen clearly,•
especially if you intend using your scooter in poor
light.
Switch on the scooter lights to make yourself visible•
when there are low levels of light , day or night.
The scooter has been built to match the needs of the•
majority of users. If a personal risk assessment
highlights specific needs, the scooter may need to be
adjusted and/or reprogrammed.
Do not let children or others use your scooter.•
Do not lift or hoist the scooter by any detachable•
parts such as leg rests, arm rests etc.
CAUTION!
4.2 FEATURES AND OPTIONS:
Some of the options shown in this manual may not be
available in your country and may also restrict the overall
physical limits of the standard product (e.g. max. speed,
user weight limit, range, etc.).
Any limitations are marked on the order form, in
the technical manual and in this owner’s manual.
For further information please consult your Sunrise
Medical authorised dealer.
DANGER!
4.3 PRELIMINARY CHECKS:
Always check that Drive is selected before setting the•
scooter in motion.
The scooter emits an audible warning when•
Freewheel is selected and will not allow the scooter
to drive.
You should not try to manoeuvre at full speed.•
If you have to make a sudden turn, slow down first by•
releasing the control lever or the speed control
feature, this is very important if you are going down a
hill.
Failure to slow down during a manoeuvre may result•
in your overturning the scooter.
Always check that the scooter is switched off before•
trying to get on or off.
Always check that you can be seen clearly, especially•
if you are using the scooter in conditions of low
visibility.
4.4 EMERGENCY BRAKING:
WARNING!
If power is cut by means of the ON/OFF key switch,
braking will be immediate and total. This method of
stopping is not recommended except for emergencies,
since the stop will be extremely sudden.
CAUTION!
Routine use of emergency braking will cause damage to
your Scooter.
4.5 KERBS, (FIG 4.1):
DANGER!
Be aware of other vehicles and pedestrians when•
kerb climbing.
Do not attempt to mount kerbs in excess of 100mm•
(4“).
Always mount and dismount kerbs with caution and•
directly facing the kerb.
Do not attempt to mount or dismount kerbs in•
reverse.
Do not attempt to descend from, a kerb of more than•
100 mm. height.
Do not attempt to ascend high kerbs, steep slopes or•
cambers due to the risk of falling out of the scooter or
tipping over.
Do not attempt to ascend any kerb in the vicinity of a•
drain cover, uneven surfaces, or gravel covering.
Do not attempt to climb or descend any kerb at an•
oblique angle. Approach only at an angle of 90° with
at least 500mm run-up.
Fig.4.1

9
Sterling Elite2XS-RS-Plus
4.6 TYRES:
The tyres of a scooter suffer wear depending on how
much the scooter is used. Check them regularly,
especially for inflation pressure, according to the service
instructions in this manual.
Each tyre pressure should be:
Elite2 XS & RS = 1.8-2.0 bar (25-28 P.S.I.)
Elite2 Plus = 2.4-2.5 bar (33-35 P.S.I.).
See section 5.26 for solid tyre information.
DANGER!
Never inflate the tyres with a service station air pump. It
is recommended that you use a manual pump or a
pressure regulator (manometer)
4.7 FREEWHEEL DEVICE, (FIG.4.2):
The scooter has two modes of movement:
Drive or Freewheel.
DRIVE = All movement, including braking, is•
exclusively controled by operation of the electronic
control system.
FREEWHEEL = Movement is by manual means.•
Movement can also occure due to gravity, (pot holes,
kerbs, hills or inclines etc).
Push the lever up for drive and down for freewheel.
DANGER!
Only use the freewheel function to push the scooter•
manually from one spot to another.
Keep in mind that while the freewheel system is in•
operation, the scooter is without a braking system.
Selecting freewheel causes a loud audible warning•
beeping tone from the scooter horn.
For safety reasons the scooter can no longer be•
moved using the control levers.
Do not operate the freewheel device whilst seated in•
the scooter
The freewheel device should only be operated by a•
person who has the strength and agility to be able to
fully manoeuvre the scooter safely, during freewheel.
Always put the scooter back in drive.•
Always check that drive is engaged before using the•
scooter.
Do not disengage the freewheel on or near a slope.•
Do not allow yourself to be pushed by others whilst•
the scooter is in freewheel.
4.8 TRANSPORTATION IN VEHICLES:
This scooter is suitable to use as a seat in vehicles as per
certificate ISO / NP 7176-19: 2008, and using the
restraint system Unwin (4 point WWR / ATF / K / R) or
any other 4 point tie down system that complies to the
same standards.
DANGER!
A scooter secured in a vehicle will not provide the
equivalent level of safety and security of a vehicle seating
system. It is always recommended that the user transfers
to the vehicle seating. It is recognised that this is not
always practical for the user to be transferred and in
these circumstances where the user must be transported
whilst in the scooter the following advice should be
followed:
WARNING!
Confirm that the vehicle is suitably equipped to•
transport a passenger in a scooter, and ensure the
method of access/egress is suitable for your scooter
type.
The vehicle should have the floor strength to take the•
combined weight of the user, the scooter and
accessories.
Sufficient space should be available around the•
scooter to enable clear access to attach, tighten and
release the scooter and occupant tie down restraints
and safety belts.
The occupied scooter must be located in a forward•
facing position and secured by the scooter tie down
and occupant restraint straps (WTORS tie downs)
meeting the requirements of ISO 10542 or SAE
J2249, in accordance with the WTORS
manufacturers’ instructions, (Fig. 4.3).
The scooter’s use in other positions within a vehicle•
has not been tested e.g. transportation in a side
facing position must not be carried out under any
circumstances. (Fig. 4.3).
The scooter should be secured by a Tie Down•
Restraint system, conforming to ISO 10542 or SAE
J2249 with non-adjustable front straps and adjustable
rear straps, which typically use Karabiner clips/S
hooks and tongue and buckle fittings. These
restraints generally comprise of 4 individual straps
that are attached to each corner of the scooter.
Fig.4.3
Fig.4.2
DRIVE
FREEWHEEL

10 Sterling Elite2XS-RS-Plus
WARNING!
The tie-down restraints should be fitted to the main•
frame of the scooter as indicated by the diagrams in
the section, Transportability Positioning of Tie down
Restraints on the scooter and not to any attachments
or accessories, e.g. not around the wheels or brakes
The tie–down restraints should be attached as close•
as possible at an angle of 45 degrees and tightened
securely in accordance with the manufacturer’s
instructions.
Alterations or substitutions must not be made to the•
scooter tie down points or to structural and frame or
components without consulting the manufacturer.
Failure to do so will invalidate the ability of a Sunrise
Medical scooter to be transported within a vehicle.
Both pelvic and upper torso restraint belts must be•
used to restrain the occupant to reduce the possibility
of head and chest impacts with the vehicle
components and serious risk of injury to the user and
other vehicle occupants. (Fig.4.4) The upper torso
restraint belt should be mounted to the vehicle “B”
pillar – failure to do so will increase the risk of serious
abdominal injuries to the user.
Fig.4.4
DANGER!
If the user may be compromised during•
transportation; by the removal of some options
intended for their comfort, wellbeing and support, for
both head and body, then a risk assessment maybe
required.e.g. Elevating leg rests, specialists seating
systems or other prescribed adaptations
Postural supports (lap straps, lap belts) should not•
be used or relied on for occupant restraint in a
moving vehicle unless they are labelled as meeting
the requirements specified in ISO / NP 7176-19:
2008 or SAE J2249
The safety of the user during transportation depends•
upon the diligence of the person securing the tie-
down restraints and they should have received
appropriate instructions and/or training in their use.
Wherever possible remove and stow safely away•
from the scooter all auxiliary equipment, for example:
Crutches, basket etc.
Articulating/elevating leg rest should not be used in•
the elevated position when the scooter and user are
being transported and the scooter is restrained using
Scooter Transport and Occupant Restraints.
Seating backrests should be returned to an upright•
position.
The manual brakes must be applied, and locked into•
position using the locking feature on the brake lever.
4.9 OCCUPANT RESTRAINT INSTRUCTION:
DANGER!
The pelvic restraint belt must be worn low across the•
front of the pelvis so that the angle of the pelvic belt is
within the preferred zone of 30 to 75 degrees to the
horizontal.
A steeper (greater) angle within the preferred zone is•
desirable i.e.closer to, but never exceeding
75degrees. (Fig.4.5).
Fig.4.5
The upper torso restraint belt must fit over the shoulder
and across the chest as illustrated Fig 4.6.
DANGER!
Restraint belts must be adjusted as tightly as possible•
consistent with user comfort.
Restraint belt webbing must not be twisted when in•
use.
Restraints should be mounted to the vehicle “B” pillar•
and should not be held away from the body by
scooter components such as armrests, fenders etc.
(Fig.4.7)

11
Sterling Elite2XS-RS-Plus
Fig.4.7
Fig.4.6
Fig.4.10
4.10 TRANSPORTABILITY - POSITIONING OF TIE
DOWN RESTRAINTS ON THE SCOOTER:
The tie down symbol (Fig.4.8) on the scooter frame
indicates the position of the scooter restraint straps.
The front straps are fitted first to anchor the scooter, then
the rear straps are fitted and tensioned to secure the
scooter, (Fig.4.9).
The attachment points to the scooter are the brackets on
the front of the main frame under the front wheel arch,
(Fig.4.10) and the brackets on the rear of the frame under
the seat, (Fig.4.11).
The straps are attached to the brackets as shown in
Fig.4.12 for front and Fig.4.13 for rear.
Fig.4.9
Fig.4.11
Fig.4.12
Fig.4.13
Fig.4.8

12 Sterling Elite2XS-RS-Plus
WARNING!
4.11 EMC - RADIO TRANSMITTING DEVICES:
When operating two-way radio, walkie-talkies, C.B.,
amateur radio, public mobile radio and other powerful
transmitting devices the scooter should be brought to a
halt and turned off. The operation of cordless, mobile
telephones and cell phones including hands-free devices
is permitted but if abnormal operation of the scooter is
encountered then the scooter must be brought
immediately to a halt and turned off.
NOTE: the electrical systems of the scooter may disturb
the performance of alarm systems in retail shops.
DANGER!
4.12 SHARP TURNS:
Full speed turns should not be attempted. If you need to
turn sharply you must reduce your speed with the control
panel speed setting. This is particularly important when
travelling across or down a slope. Disregarding this
advice could lead to your scooter tipping over.
DANGER!
4.13 WEIGHT LIMIT:
The user, plus options and accessories, plus items•
carried should never exceed a total weight of
175 kg.
Never sit in the scooter whilst weight training if the•
total weight (user plus additional weights) exceed a
total weight of 175 kg.
Exceeding the weight limit is likely to damage the•
seat, frame or fasteners and may cause severe injury
to you or others from scooter failure
Exceeding the weight limit will void the warranty•
Scooter motors:
Do not hang shopping bags from the handlebars as•
they could swing and cause loss of steering control.
4.14 HOT/COLD SURFACES:
WARNING!
After prolonged use, the drive unit motors will produce
heat, which is radiated through the motors’ outer casing.
Do not remove the rear drive unit cover after using•
the scooter.
Do not touch the motors’ outer casing for at least 30•
minutes after using the scooter, to allow it to cool.
Not only motors can become hot during the operation•
of the scooter, the seat upholstery material and
armrests may heat up when standing in the sun.
Be aware that in extremely cold weather, exposed•
metal parts can present a freeze burn hazard,
particularly if the hands are wet.
4.15 ROAD CAUTION:
Please show the utmost consideration for pedestrians
and other road users.
DANGER!
Remember that the last thing a car or lorry driver•
expects to see is a scooter driving off the kerb into
the road.
If in any doubt, do not risk crossing the road until you•
are certain that it is safe.
When crossing roads, do so as quickly as possible;•
there may be other traffic.
Be seen! Always wear something bright such as light•
coloured clothing, a reflective tabard or day glow vest.
At night, in dull conditions or in poor visibility, always•
use the lights, particularly when driving on the road.
Obey all of the rules for pedestrians and traffic.•
Remember, on the road you are traffic, on the•
footpath and when crossing the road you are a
pedestrian.
Whilst driving on the road do not drive up one-way•
streets the wrong way, use the footpath with the
speed control set at the appropriate speed, (less than
4mph-6kph).
Do not hang bags off the handle bars or tiller•
adjustment lever.
4.16 ADVERSE CONDITIONS:
DANGER!
Be aware that when driving your scooter in adverse•
conditions, e.g. on wet grass, mud, ice, snow or other
slippery surfaces, you may experience a reduction in
the grip and traction of your scooter. We recommend
you take extra precautions in these conditions,
particularly on hills and slopes; your scooter could
become unstable or skid causing possible injury.
DANGER!
When you are using a Powered Scooter or Wheelchair,
take extra care with loose or long items of clothing.
Moving parts, such as wheels, can be potentially
dangerous or even fatal if clothing becomes entangled.
NOTE: Extreme variances in temperature may trigger the
self protect mechanism in the control system. If this
occurs the control system will temporarily shut down to
prevent damage to the electronics or the scooter.

13
Sterling Elite2XS-RS-Plus
4.18 TRANSFER TO AND FROM THE SCOOTER
Mounting your Elite2scooter
1. Ensure that the key is turned to the off position.
2. Stand at the side of the scooter and lift the nearest arm
rest, (Fig.4.14).
3. Push the seat rotate lever forwards and rotate the seat
until it faces you, (Fig. 4.15 - 4.16)).
4. Make sure that the seat is locked securely into position.
5. Position yourself comfortably in the seat (Fig.4.17).
6. Push the seat rotate lever forwards and rotate the seat
until facing forward (Fig.4.18).
7. Make sure that the seat is locked securely into position
and the arm rest is down, (Fig.4.18).
8. Ensure that your feet are placed firmly on the foot board
of the scooter and that you can reach all the controls
comfortably, (Fig.4.19).
4.3.2 Dismounting your Elite2scooter
1. Bring your Elite2scooter to a complete stop.
2. Make sure that the key is turned to the off position.
3. Push the seat rotate lever forwards and rotate the seat
until you are facing the side of the scooter, (Fig.4.17).
4. Make sure that the seat is locked securely into position
and that both feet are on the ground.
5. Carefully get out of the seat and stand by the side of
your scooter, (Fig.4.16).
6. You may leave the seat in this position or return it to
facing forward.
Fig.4.14
Fig.4.15
Fig.4.16
Fig.4.17
Fig.4.18
Fig.4.19
4.17 RAMPS FOR TRANSPORTING SCOOTER:
DANGER!
When using a ramp, please ensure that it is capable•
of taking the combined weight of the scooter and
yourself.
If a ramp is being used to load a scooter into a•
vehicle, please ensure the ramp is properly secured
to the vehicle.
Always approach the ramp head-on and exercise•
caution.
Please ensure the ramp is suitable for the product•
you are transporting.
Maximum ramp angle = 10• ° (18%)
Follow all the user instructions supplied with the•
ramp.
Be aware that accessories attached to the scooter,•
may affect the overall stability.

14 Sterling Elite2XS-RS-Plus
4.19 ANTI TIPS:
WARNING!
Ensure the anti tips are fitted before using the•
scooter.
Ensure that anti tips are not damaged or worn before•
using your scooter.
Attendants must be aware of the location of the anti•
tips to prevent feet being trapped underneath causing
injury.
Do not allow adults or children to stand on the anti•
tips, or any other part of the scooter as this could
cause the scooter to become unstable.
4.20 USE ON A SLOPE:
Your scooter has been designed and tested to allow its
use on slopes or gradients of up to 10° (18%).
To improve stability lean forward when driving uphill. Set
the seat to it’s lowest height in the furthest forward
position and set the back upright.
When travelling downhill sit in an upright position or
recline the back rest slightly to compensate.
WARNING!
Do not exceed the maximum slope of 10• °.
Stop and return the back rest to an upright position•
before attempting to climb a slope. Failure to do this
may cause the scooter to become unstable.
If you are in any doubt about the capabilities of your•
scooter on a slope then do not attempt to drive up or
down the slope/kerb; try to find an alternative route.
Wherever possible always travel up or down the•
slope directly facing the slope, (Fig.4.20).
Never attempt a non-stop “U” turn when going up or•
down steep slopes, (Fig.4.20).
Be aware that accessories attached to the scooter,•
may affect the overall stability.
Fig.4.20
4.21 GRADIENTS: ASCENTS:
When going uphill, keep the scooter moving if it is safe
and clear to do so.
Manoeuvre by using gentle tiller and throttle movements.
The seat should be set to it’s lowest height in it’s furthest
forward position and the back should be upright.
WARNING!
If you have stopped on a hill, you should start off•
again slowly.
Avoid sudden acceleration or hard braking.•
Avoid hard turns•
4.22 GRADIENTS: DESCENTS:
WARNING!
On descents, it is important not to let the scooter•
accelerate beyond its normal level of ground speed.
It is safer to proceed slowly down steep descents•
(below the speed of 3mph, 5kph) and stop, if any
anxiety arises regarding the descent.
If the scooter picks up speed, release the control lever•
to stop all forward movement, then restart slowly and
do not allow the speed to increase beyond a
comfortable level.
4.23 LAP BELT (OPTIONAL ACCESSORY)
Before using your scooter ensure the Lap belt is worn and
correctly adjusted before use.
The lap belt is fitted to the scooter as shown in the fitting
photographs, (Fig.4.24 - 4.26). It is important that the belt
is fitted correctly and is not twisted.
The belt is adjusted automatically to the correct tension by
the interia reel system.
To lock the belt:
Pull the buckle over your lap and push firmly into the slot
in the receiver, (1).
The belt will adjust to the correct tension. Ensure that
there is no excess belt material, and the belt is tensioned
correctly. (Fig 4.23)
To release the belt:
Push the red button marked ‘PRESS’ to release the belt,
(2), (Fig 4.21).
Fig.4.21
1
2

15
Sterling Elite2XS-RS-Plus
DANGER!
The lap belt is an order form option, factory installed•
by Sunrise Medical.
For your comfort, the Lap Belt must be correctly fitted•
to the scooter. If you are unsure about the fitting or
operation of this option, please contact your
approved Sunrise Medical dealer.
Generally the Lap Belt should be fixed so that the•
straps sit at an angle of approximately 45°, and when
correctly adjusted should not allow the upper body to
slip down in the seat, (Fig.4.22)
The lap belt is not suitable for use when the scooter•
and occupant are transported in a vehicle. Always
use the separate occupant lap and diagonal
restraints provided in the vehicle, (Fig 4.4 - 4.6).
The lap belt must be checked on a daily basis to•
ensure it is adjusted correctly and it is free from any
obstruction or adverse wear.
Failure to make sure that the lap belt is secure and•
adjusted prior to use could cause serious injury to the
user. E.g. too loose a strap may allow the user to slip
down in the seat and risk suffocation.
Maintenance:
Check lap belt, and securing components; at regular•
intervals for any sign of fraying or damage.
Replace if necessary.•
Clean the lap belt with warm soapy water and allow•
to dry.
The lap belt should easily allow a hands width of•
space between the body and the belt, (Fig.4.23).
Sunrise Medical also recommend that the fit of the•
belt is checked on a daily basis to reduce the risk of
the end user inadvertently re-adjusting the belt to an
excessive length.
If in doubt about the use and operation of the seat•
belt then ask your healthcare professional, dealer, or
carer for assistance.
For your comfort, the Lap Belt must be correctly fitted to
the scooter. If you are unsure about the fitting or opera-
tion of this option, please contact your approved Sunrise
Medical dealer.
Fig.4.23
Fig.4.24
Fig.4.25
Fig.4.26
Fig.4.22
45°

16 Sterling Elite2XS-RS-Plus
4.24 SAFETY CHECKS
WARNING!
The scooter rider plus items should never exceed a•
total weight of 175 kg.
Before you use the scooter, check that it is not in•
freewheel and that all of the controls are functioning
correctly.
If you discover any scooter malfunction, take it to be•
repaired or reset. Your dealer can help you to find the
fault and correct it.
Make sure batteries are charged. Do not use the•
scooter when battery is low. The scooter may come
to a sudden, unexpected stop.
Be aware that there is a point during every transfer•
when the scooter seat is not below you.
Use extra care when you drive your scooter in•
reverse. If one of the wheels hits an obstacle, you
could lose control of the scooter or fall out.
Never use your scooter on a slope unless you are•
sure you can do so without losing traction.
When travelling along, always ensure the backrest is•
upright and the seat faces forwards.
Lift the scooter only by non-detachable parts of the•
main frame.
Never short-circuit electrical connections as you•
could cause an explosion.
Do not use the scooter if any of the tyres are•
damaged or under/over-inflated.
When using mobile phones you should switch the•
scooter off.
Do not smoke whilst on-board the scooter.•
If you take a break from driving, but remain seated in•
the scooter for more than just a moment, switch the
scooter off at the ignition key.
5.0 Assembly & Options
5.1 SEAT ADJUSTMENTS
WARNING!
Observe correct lifting techniques at all times when
lifting components over 10kg.
Flip Up Armrests (Fig 5.1): By pulling up on the end of
either armrest, the armrest will flip back for easy transfer
on and off of your Elite2.
Seat Rotate Lever (Fig 5.2): This is found under the left
side of the seat. Push it forwards to allow the seat to
rotate 360 degree and release to lock in any 45 degree
position desired.
Seat Height Adjustment: (Fig 5.3) The seat post is
height adjustable, providing 4 height positions. Carefully
unscrew the 2 bolts and nuts, and insert into desirable
position and tighten nut.
Sliding Mechanism (Fig. 5.4): This allows forward and
backward movement of the seat. Pull up lever found
under the front of the seat and use legs and body to
move to the required position and release lever.
Fig.5.1
Fig.5.2
Fig.5.4
Fig.5.3

17
Sterling Elite2XS-RS-Plus
Seat Removal (Fig 5.5 - 5.8)
1. Push the seat rotate lever forwards and turn seat to
face the front.
2. Stand behind the seat, flip up the arm rests and fold
the backrest forward by lifting up the backrest
adjustment lever.
4. Place hands on either side of seat base, push the seat
rotate lever forwards and lift the seat vertically keeping
back posture upright. Bend the knees if required.
Fig.5.5
Fig.5.6
Fig.5.7
5.2. ANTI-TIP WHEELS:
These are factory fitted and should not be removed. The
anti-tip assembly is bolted to the rear frame of the
scooter, (Fig 5.8).
WARNING!
Never use the scooter without the anti-tip wheels fitted.
Fig.5.8

18 Sterling Elite2XS-RS-Plus
5.3 BATTERIES:
Read section 9.0 of this manual for additional
battery and charging information.
DANGER!
Do not smoke near, or expose the batteries to direct•
heat (i.e. naked flame, gas fire).
Do not attempt to change the fuses yourself.•
Do not attempt to by-pass the fuse as this would be•
very dangerous and could cause a fire.
If you suspect a fault, contact your Sunrise Medical•
authorised dealer as soon as possible.
Do not short circuit the battery terminals. Remember•
tools, jewellery etc can conduct and if dropped
across the battery terminals may cause severe burns
and/or explosion!
Ensure the rubber battery terminal covers are fitted.•
Batteries are heavy. Use correct lifting techniques•
when removing them from the scooter.
Always use the handles provided to lift the batteries.•
Always refit the retaining bar after refitting or•
replacing the batteries.
Battery Removal:
Remove the seat (Fig 5.5 - 5.8)1.
Remove the Battery cover by lifting the small elastic2.
strap off the holding peg and lifting it off (Fig 5.9)
Pull the two halves of the plastic battery connector3.
plugs apart, (Fig 5.10).
Remove the battery retaining bar by pulling out one4.
clip and sliding the bar through the hole (Fig 5.11).
NOTE: There are two holes used for this bar, so note
which position is being used and refit the bar
accordingly.
If replacing the batteries or battery looms, pull back5.
the rubber terminal cover and disconnect battery
terminals, using a 11.0mm spanner (Fig 5.12).
Bend knees with battery positioned centrally in front6.
of you, rest your forearms on your knees for support
(Fig 5.13).
Grab battery handle with both hands (Fig 5.13).7.
Lift vertically by straightening legs, keeping back8.
posture upright (Fig 5.14).
Move the battery to a safe place, keeping back9.
posture upright and bending knees when setting it
down.
NOTE: If changing the batteries for a different size
replacement, it may be necessary to adjust the height of
the battery retaining bar to suit the new batteries. it may
also be necessary to fit the sticky backed foam battery
box packer strip to prevent any sideways play. Simply cut
the strip to the desired length. If greater depth is
required, stick one strip on top of the other.
Fig.5.9
Fig.5.12
Fig.5.11
Fig.5.10
Battery Type Weight kg
MK 60 amp (at 20Hr) 19.3
MK 73.6 amp (at 20Hr) 24.3
EXIDE-GNB 60 amp (at 20Hr) 19.8
EXIDE-GNB 70 amp (at 20Hr) 23.0
Battery Weights:

19
Sterling Elite2XS-RS-Plus
Fig.5.13
Fig.5.14
5.4 CRUTCH HOLDER
Rear Frame mount Fig 5.15
Rear Seat mount Fig 5.16
WARNING!
Ensure that the crutch is securely fastened to the•
crutch holder.
Ensure that the crutch is not interfering with the•
mechanisms of the scooter.
Ensure that the crutch does not protrude from the•
scooter.
Do not attempt to remove the crutch whilst the•
scooter is in motion.
Always come to a complete stop and turn off the•
power to the controls before attempting to remove
the crutch. This will avoid accidentally operating the
scooter.
Fig.5.15
Fig.5.16
5.5 L IGHTS AND INDICATORS,
Front Fig.5.17
Rear Fig 5.18
Ensure that the lights and indicators are functioning
correctly and lenses are clean before going outdoors at
night or in poor visibility.
NOTE : The light clusters fitted to the scooter comprise of
LED lights. They are very efficient and reliable, which
means that there is no “bulb” to change. Should a light
cluster become damaged, please contact your local
Sunrise medical approved servicing agent for any
warranty, service or repair work required.
Fig.5.17
Fig.5.18

20 Sterling Elite2XS-RS-Plus
5.8 EXTENDED BACK REST
This option offers extra support and comfort to the upper
back and shoulders. It is particularly suited to taller users,
(Fig 5.21).
5.9 HEAD REST
The crash tested head rest offers additional support and
comfort to the back of the head, neck and shoulders,
(Fig.5.22).
5.10 REAR UNIVERSAL MOUNT
This mount is used for the rear storage box, but it can
also be used as a base to strap small items of luggage to,
(Fig.5.23).
WARNING!
Maximum Carrying Load = 10kg.•
The weight of the driver plus any luggage, should not•
exceed the maximum user weight of the scooter.
5.6 POWER USB OUTLET 5V- D.C.
This socket provides a convenient d.c. 5V - 1.2A power
supply to run low-current external accessories such as
phone chargers etc. (Fig.5.19).
WARNING!
Do not connect appliances that exceed the current rating
of the power outlet socket. The power will be cut if 1.2A
is exceeded, but will automatically be restored when the
abnormal current load is removed.
5.7 RAISED FOOT PLATFORM
This is to facilitate the correct knee / leg angle to obtain
maximum comfort for users with shorter lower leg
lengths, (Fig.5.20).
WARNING!
Be aware of the extra height from the ground and take
care when getting on and off the scooter.
Fig.5.19
Fig.5.20
Fig.5.21
Fig.5.22
Fig.5.23