STIEBEL ELTRON SBB 400 S Assembly instructions

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ENGLISh
OPERATING ANd INSTALLATION INSTRUCTIONS
SINGLE ANd dUAL hEAT EXChANGER SOLAR STORAGE TANKS
›› SBB 300, 400 S & SBB 300, 400, 600 PLUS

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1. CONTENTS
SECTION PAGE
1. Contents __________________________________________________________ 2
2. Safety Instructions _______________________________________________ 3
3. Operation and Service ___________________________________________ 4
3.1 Start-up __________________________________________________________________ 4
4. Maintenance and Cleaning ______________________________________ 4
4.1 Pressure Relief Valve___________________________________________________ 4
4.2 Decalcification___________________________________________________________ 4
4.3 Sacrificial Anode – Inspection / Replacement_____________________ 4
5. Failures – Cause – Correction ___________________________________ 5
6. Technical Specifications__________________________________________ 5
6.1 Technical Data & Specifications______________________________________ 6
6.2 Dimensions ______________________________________________________________ 7
7. Installation Instructions - General ______________________________ 8
7.1 Set-up_____________________________________________________________________ 8
7.1.1 Brief Description of the Appliance - Applications ________________ 8
7.1.2 Connections______________________________________________________________ 8
7.2 Delivery Configuration_________________________________________________ 8
7.3 Tasks to be performed by Installer __________________________________ 8
7.4 Regulations and Standards ___________________________________________ 8
8. Set-up and Installation __________________________________________ 9
8.1 Set-up_____________________________________________________________________ 9
8.2 Connections______________________________________________________________ 9
8.3 Heater Installation______________________________________________________ 9
8.4 Hot Water Installation _________________________________________________ 9
8.4.1 Local Site Conditions___________________________________________________ 9
8.4.2 Required Pipe Combinations_________________________________________ 9
8.4.3 Cold Water Supply Safety Components _____________________________ 9
8.4.4 Pressure Regulator Settings __________________________________________ 9
8.4.5 Before Filling____________________________________________________________ 9
8.4.6 Drainage and Re-circulation _________________________________________ 9
8.5 Hot Water Temperature Probe ______________________________________12
8.6 Solar Storage Tank – Temperature Probe _________________________12
8.7 Connection to the Solar Unit ________________________________________12
8.8 Sacrificial Anode_______________________________________________________12
9. Temperature & Pressure Relief Valve Assembly ______________13
10. Warranty_________________________________________________________15

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2. SAFETY INSTRUCTIONS
General Information
Read this entire manual. Failure to follow all the guides,
instructions and rules could cause personal injury or property
damage. Improper installation, adjustment, alteration, service and
use of this unit can result in serious injury.
This unit must be installed by a professional installer. The
installation must comply with all national, state and local plumbing
and electric codes. Proper installation is the responsibility of the
installer. Failure to comply with the installation and operating
instructions or improper use voids the warranty.
Save these instructions for future reference. Installer should leave
these instructions with the consumer.
Service of the unit must be performed by a qualified service agency.
Never set the solar loop pressure greater than potable (domestic)
water supply pressure. If the potable water pressure is too low, a
booster pump may be needed to assure that it exceeds the required
solar loop pressure.
If you have any questions regarding the installation, use or operation
of this water heater, or if you need any additional installation
manuals, please call our technical service line at 800-582-8423
(USA and Canada only). If you are calling from outside the USA or
Canada, please call USA 413-247-3380 and we will refer you to a
qualified Stiebel Eltron service representative in your area.
THIS IS THE SAFETY ALERT SYMBOL. IT IS USED TO ALERT YOU TO POTENTIAL PERSONAL INJURY HAZARD. OBEYALLSAFETY
MESSAGES THAT FOLLOW THIS SYMBOL TO AVOID POSSIBLE INJURY OR
DEATH.
Safety Instructions
WARNING: NEVER INSTALL ANY VALVES OR SHUTOFF DEVICES IN THE PIPING BETWEEN THE COLLECTORS AND THE SAFETY VALVE.
THE SAFETY VALVE IS ACTUATED AT 87 PSI PRESSURE.
DANGER: WATER TEMPERATURES OVER 125°F CAN CAUSE SEVERE BURNS INSTANTLY OR DEATH FROM SCALDING. A HOT WATER
SCALDING POTENTIAL EXISTS IF THE THERMOSTAT ON THE UNIT IS SET
TOO HIGH. HOUSEHOLDS WITH SMALL CHILDREN, DISABLED OR ELDERLY
PERSONS MAY REQUIRE THAT THE THERMOSTAT BE SET AT 120°F OR
LOWER TO PREVENT POSSIBLE INJURY FROM HOT WATER.
DANGER: SETTING THE MAXIMUM TANK TEMPERATURE HIGHER THAN 140°F AT THE CONTROL UNIT IS PERMISSIBLE ONLY IN
CONJUNCTION WITH A THERMOSTATICALLY-CONTROLLED DHW MIXING
VALVE. OTHERWISE THERE CAN BE A RISK OF SCALDING AT THE DRAWOFF
POINT.
CAUTION: ALL SENSOR WIRING SHOULD BE RATED FOR EXPECTED TEMPERATURES AND MUST BE PROTECTED FROM DEGRADATION
AND ELECTRICAL INTERFERENCE.
Solar Loop
Use only a mixture of 50% GRAS (food grade) Propylene Glycol and
de-ionized water. (Heat Exchanger type SW, AWWA Fluid Class II -
see MSDS for handling instructions.)
WARNING: FLUID MAY BE DISCHARGED AT HIGH TEMPERATURE AND/OR PRESSURE. THERE CAN BE A RISK OF SCALDING AT THE
DISCHARGE POINT.
NO OTHER FLUID SHALL BE USED THAT WOULD CHANGE THE ORIGINAL
CLASSIFICATION OF THIS SYSTEM. UNAUTHORIZED ALTERATIONS TO THIS
SYSTEM COULD RESULT IN A HAZARDOUS CONDITION.

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3.1 Start-up
The hydronic back-up boiler (see Figure 5) and solar storage
tank (see Figures 4 & 5), constitute a functional unit. Hot water is
generated throughout the year by the solar collectors (see Figure 4).
Supplemental heat is provided by the back-up boiler when there is
insufficient solar energy available (see Figure 5).
The entire heater and hot water system must be filled with water
and have adaquate air ventilation. Please refer to the solar
collector’s and the boiler’s installation instructions.
3. OPERATION AND SERVICE
4. MAINTENANCE AND CLEANING
Routine care and maintenance extends the life expectancy and
operating safety of the hot water storage unit. The outer casing
should be cleaned with a slightly damp cloth and commercially
available neutral cleaning agent. This should be done on a regular
basis.
4.1 Temperature / Pressure Relief Valve
WARNING: THE T&P RELIEF VALVE IS DESIGNED TO RELIEVE BUILT UP PRESSURE IN THE WATER HEATER. FLUID MAY BE DISCHARGED
AT HIGH TEMPERATURE AND/OR PRESSURE. SCALDING HOT WATER
INJURIES CAN OCCUR.
NOTICE: THE WATER HEATER AND T&P RELIEF VALVE SHOULD BE
INSTALLED AND PIPED IN AND TO AN AREA WHERE WATER DISCHARGE
AND LEAKING WILL NOT CAUSE PROPERTY DAMAGE.
The proper function of the Temperature / Pressure (“T&P”) relief
valve is required to prevent damage to the hot water storage unit.
The T&P valve needs to be open during cold-water addition. The
water has to flow from the relief line at full stream.
4.2 Decalcification
With hard tap water, a deposit of scale will form on the inside of
the storage unit. Based on professional experience, it is necessary
to decalcify with commercially available solvents at timely intervals.
Follow the manufacturers instructions for solvent use. The hot water
storage unit needs to be emptied. The inspection cover must be
removed and sediments on the tank bottom must be flushed.
4.3 Replacement of the Sacrificial Anode
Depending on the composition of the tap water, an inspection
of the sacrificial anode (Pos. 1, Figure 1) at timely intervals is
recommended. With heavy wear, an original equipment replacement
anode must be installed to protect the inner container from
corrosion. An inspection should be performed at least once a year.

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5. FAILURES – CAUSES – CORRECTION
6. TECHNICAL SPECIFICATIONS
Failures Causes Correction
Inadequate water pressure Shut-off valve is not completely open.
Cold or hot water line is obstructed.
Open Shut-off valve. Clean or exchange pipes.
Hot water flow inadequate Boiler temperature is set too low.
Recommended 176 to 185 °F / 80 to 85 °C.
Heat exchanger is calcified.
Set boiler to recommended temperature.
Clean heat exchanger.
Hot water storage tank not being heated Program selection at the heater control is not
properly selected.
Select and set program per instructions.
Outlet quantity inadequate Aerator at the extraction point blocked. Unscrew aerator and clean.
Hot water supply exhausted too quickly Flow rate too high. Recommended 2.6-3.9 gal./min.
or 9.8-14.8 l/min.
Restrict spigot valve rate.
1
1. Sacrifical anode indicator
2. Glass lined steel tank
3. Thermometer well
4. Immersion sleeve for boiler temperature probe
5. Spare port
6. Immersion sleeve for solar temperature probe
7. Inspection port
8. Expanded polystyrene-thermal insulation
9. Cold water inlet (SBB 300 & 400 S/Plus)
10. Heat exchanger solar return
11. Solar/main heat exchanger
12. Heat exchanger solar feed
13. Heat exchanger boiler return (SBB 300, 400, 600 Plus)
14. Upper heat exchanger (SBB 300, 400, 600 Plus)
15. Heat exchanger boiler feed (SBB 300, 400, 600 Plus)
16. Warm water outlet / T&P relief valve location
17. Cold water inlet (SBB 600 Plus)
18. Circulation port
Components of the SBB S / SBB Plus

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6.1 Technical Data and Specifications
Model SBB 300 S SBB 400 S
Item No. 221219 221222
Contents
Storage capacity Gal / l 80.6 / 305 108.6 / 411
Volume of heat exchanger, top Gal / l N/A N/A
Volume of heat exchanger, bottom Gal / l 2.7 / 10.1 2.9 / 11.3
Pressure
Working pressure PSI / bar 150 / 10 150 / 10
Tested to pressure PSI / bar 217 / 15 217 / 15
Max. pressure of boiler loop PSI / bar 150 / 10 150 / 10
Temperature
Max. temperature lower loop °F / °C 203 / 95 203 / 95
Max. temperature of upper loop °F / °C N/A N/A
Heat exchanger
Surface area heat exchanger top sq in / m2N/A N/A
Surface area heat exchanger bottom sq in / m22,325 / 1.5 2,635 / 1.7
Weights
Tank weight empty lb. / kg 292 / 133 371 / 169
Tank weight full lb. / kg 988 / 448 1,304 / 591
Other
Standby losses in 24 hours BTU / kWh 6,500 / 1.9 7,500 / 2.2
Cold/hot water connection for 1” copper pipe with adapters, provided with unit
Model SBB 300 PLUS SBB 400 PLUS SBB 600 PLUS
Item no. 187873 187874 187875
Contents
Storage capacity Gal / l 80.6 / 305 108.6 / 411 162.9 / 617
Volume of heat exchanger, top Gal / l 1.9 / 7.3 2.2 / 8.2 2.5 / 9.6
Volume of heat exchanger, bottom Gal / l 2.7 / 10.1 2.9 / 11.3 3.5 / 13.2
Pressure
Working pressure PSI / bar 150 / 10 150 / 10 150 / 10
Tested to pressure PSI / bar 217 / 15 217 / 15 217 / 15
Max. pressure of boiler loop PSI / bar 150 / 10 150 / 10 150 / 10
Temperature
Max. temperature lower loop °F / °C 203 / 95 203 / 95 203 / 95
Max. temperature of upper loop °F / °C 203 / 95 203 / 95 203 / 95
Heat exchanger
Surface area heat exchanger top sq in / m21705 / 1.1 2,015 / 1.3 2945 / 1.9
Surface area heat exchanger bottom sq in / m22325 / 1.5 2,635 / 1.7 3875 / 2.5
Weights
Tank weight empty lb. / kg 339 / 154 412 / 187 544 / 247
Tank weight full lb. / kg 988 / 448 1,362 / 618 1,955 / 887
Other
Standby losses in 24 hours BTU / kWh 6,500 / 1.9 7500 / 2.2 10,000 / 2.9
Cold/hot water connection for 1” copper pipe with adapters, provided with unit

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Dimensions
2
Type SBB 300 S / Plus SBB 400 S / Plus SBB 600 Plus
AHeight of unit w/insulation in/mm 66.1/1679 72.7/1848 68.3/1735
BHeight of unit without insulation in/mm 63.3/1609 70.1/1781 65.7/1670
CHeight of well for temp. sensor in/mm 46.4/1179 48.7/1238 46.9/1192
DHeight thermometer in/mm 41.1/1045 43.0/1093 41.5/1055
EHeight spare port in/mm 40.3/1025 42.4/1078 40.9/1040
FHeight of well for temp. sensor in/mm 21.9/557 22.0/560 23.4/595
GHeight inspection flange in/mm 14.4/365 14.4/367 15.9/405
HHeight cold water feed in/mm 2.9/73 2.6/65 2.0/50
IHeight solar return in/mm 11.0/280 11.1/282 10.9/277
JHeight solar feed in/mm 34.0/865 34.1/867 33.9/862
KHeight boiler return in/mm 38.4/975 44.5/1130 42.9/1089
LHeight circulation port in/mm 52.7/1339 63.0/1600 57.2/1453
MHeight boiler feed in/mm 52.7/1339 63.0/1600 57.2/1453
NOverall height in/mm 67.08/1704 73.74/1873 69.29/1760
OWidth without thermal insulation in/mm 21.65/550 23.62/600 29.52/750
PWidth with thermal insulation in/mm 27.55/700 29.52/750 36.22/920

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7.4 Regulations and Standards
WARNING: THIS PRODUCT MUST BE INSTALLED ACCORDING TO ALL NATIONAL AND LOCAL PLUMBING AND ELECTRICAL CODES. IT
MUST BE INSTALLED BY A LICENSED PLUMBER AND ELECTRICIAN.
Refer to: all local construction, fire-code and trade control
regulations.
7.1 General
Figure 1 is referenced for explanation of the following text.
7.1.1 Brief Description of the Appliance - Applications
The Stiebel Eltron Vertical Solar Storage tank SBB S / Plus, in
combination with Stiebel Eltron’s Solar Collector is an economical
hot water generator.
The Stiebel Eltron Vertical Solar Storage tank SBB S / Plus, in
combination with any hydronic boiler also functions as an efficient
indirectly fired water heater.
7.1.2 Connections
All connections (cold and hot) are readily accessible and allow for
easy installation.
7.2 Delivery Configuration
The hot water storage tank SBB S / Plus is wrapped in plastic and is
delivered on a one-way pallet. The storage tank has foam insulation,
a ABS outer casing and ABS cover.
Equipment:
• Storage unit with two welded steel plain-ended pipe heat
exchangers
• Hot water corrosion protection with special enamel coating
• Maximum operation pressure
Hot water 150 PSI
Heated water 150 PSI
• Three immersion sleeves for housing of temperature probe and
thermometer
• Magnesium Safety Anode
• Circulation Socket
• Attached Flange inspection cover (SBB models)
• PU Foam insulation 2.95 in. (70 mm.) thick
• ABS outer casing with zipper in protective pouch
• ABS Cover and Flange cover
Only for SBB 600 Plus:
• Removable polyurethane-side panels with fastening strap and
locking parts
7.3 Tasks to be performed by Installer
An approved technician should perform the setup, installation and
initial start-up following these instructions. 1 Solar tank
2 PU side panel
3 Fastening strap
4 Locking part
7. INSTALLATION INSTRUCTIONS FOR THE PROFESSIONAL
Figure 3: SBB 600 Plus Solar Tank with insulation
3

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8.1 Set-up
NOTICE: THE UNIT SHOULD BE LOCATED IN AN AREA WHERE WATER LEAKAGE FROM THE UNIT OR ANY CONNECTIONS WILL NOT
RESULT IN DAMAGE TO THE AREA SURROUNDING THE UNIT.
DANGER: THE UNIT MUST NOT BE LOCATED NEAR FLAMMABLE LIQUID
SUCH AS GASOLINE, ADHESIVES, SOLVENTS, PAINT THINNERS, BUTANE,
LIQUIFIED PROPANE, ETC. AS THE CONTROLS OF THIS APPLIANCE COULD
IGNITE VAPORS CAUSING AN EXPLOSION.
Inspect the packaging for damage and remove packaging at the
installation site. Verify presence of six brass thread to sweat fittings.
The installation site must be structurally capable of supporting the
weight of the tank when filled. The location has to be above freezing.
The water drainage pipe must be freeze proof.
8.2 Connection
Refer to Figure 1 and Figure 2.
8.3 Heater Installation
The installation of the hydronic loop is shown in Figures 4 & 5. The
circuit must include a Temperature / Pressure Relief Valve, and air-
vent, a check valve, and an expansion tank.
8.4 Hot Water Installation
8.4.1 Local Site Conditions
Prior to installation check that the local conditions are compatible
with the appliance design, especially that the maximum working
excess pressure of 150 PSI (10 bar.) is not exceeded.
8.4.2 Required Pipe Combinations
A steel or a copper pipe with insulation can be used for the hot
water connectors. Copper pipe with insulation is especially suitable
due to its low heat loss.
Required combinations:
Cold water pipeline Hot water pipeline
Copper pipe Copper pipe
Steel pipe Steel or copper pipe
Plastic pipe Steel or copper pipe
8.4.3 Cold Water Supply Safety Components
All safety components must be installed into the cold water supply
(Fill & drail valve, Check valve, isolating ball valve & pressure
regulator, see Figures 4 & 5). The order of the individual fittings must
be in accordance to local regulations.
8.4.4 Pressure Regulator Settings
The pressure regulator has to be set to 150 PSI (10 bar). It can
only be installed into the cold water supply. The supply has to be
thoroughly inspected prior to installation. Installation of dirt filters
or any other narrowing of the supply line to the pressure relief valve
is forbidden.
The temperature & pressure relief valve has to be easily accessible.
Expansion water generated during the heating has to flow visibly to
a drain. The drainage pipe must be large enough to accommodate
water drainage with a fully opened T & P valve. The drainage pipe
must be protected from freezing and must not lead outdoors.
The pressure regulator (Figures 4 & 5) has to be set so no water
drips from the T & P valve.
Heavy dripping of the T & P valve can be caused by dirt in the valve
seat or water pressure. Water pressure needs to re regulated below
150 PSI.
8.4.5 Before Filling
Prior to filling all screws must be tight.
8.4.6 Drainage and Re-circulation
Drainage of the hot water tank is via the fill & drain valve (Figures 4
& 5).
A re-circulator can be attached to a separate socket across the
thermometer. Drill the outer casing with a hole saw
Ø
50 where
marked and remove insulation from the socket in that area.
For energy conservation, use of a circulator is not recommended.
8. SET-UP AND INSTALLATION

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AV
S1
Pipe Fittings
SS
MV
Flexible Stainless Steel Tube with
3/4" BSPP thread union fittings and manual vent
1" union fitting (STAK)
PT
MV
SS
MV
SS
MV
SS
MV
overflow container
1" union
fitting
(STAK)
domestic water supply
T
BC 1
T
BC 1
TCS (tank connection
set) - 2 pcs.
BC 1
Fill & Drain
Valve
Pressure Rel.
Valve
P
1" twin
nipples (2)
BC 1 = ball valve with
integrated check &
thermometer well
Fill & Drain
Valve
Pressure
Gauge &
Valve
check
valve
active
Two-way
flow
active
valve
closed
Pump (3-speed)
Fill & Drain
Valve
Throttle and
isolation
valve
Flow Meter
Pump
Station
STemperature Sensor
(RTD)
TThermometer
PPressure
gauge
Expansion
Tank
Air Fill Valve
Disconnect
Valve
Solar Collectors
Purg-O-Mat (auto-vent and
anti-steaming valve)
LEGEND
S2
S3
T/S4
Flow Meter
Pump (3-speed)
Fill & Drain
Valve
Ball valve
Check Valve
Disconnect
Valve
Pressure Rel. Valve
PT AV Automatic
Vent
Coil-in-tank
Heat Exchanger
mixing
valve
Solar Storage
Tank
SBB S
Figure 4: Installation / system diagram for SBB S solar storage tank without hydronic back-up
4
pressure regulator

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AV
S1
Pipe Fittings
SS
MV
Flexible Stainless Steel Tube with
3/4" BSPP thread union fittings and manual vent
1" union fitting (STAK)
PT
MV
SS
MV
SS
MV
SS
MV
to DHW piping
overflow container
1" union
fitting
(STAK)
domestic water supply
T
BC 1
T
BC 1
TCS (tank connection
set) - 2 pcs.
BC 1
Fill & Drain
Valve
Pressure Rel.
Valve
P
1" twin
nipples (2)
BC 1 = ball valve with
integrated check &
thermometer well
Fill & Drain
Valve
Pressure
Gauge &
Valve
check
valve
active
Two-way
flow
active
valve
closed
Pump (3-speed)
Fill & Drain
Valve
Throttle and
isolation
valve
Flow Meter
Pump
Station
STemperature Sensor
(RTD)
TThermometer
PPressure
gauge
Expansion
Tank
Air Fill Valve
Disconnect
Valve
Solar Collectors
Purg-O-Mat (auto-vent
and anti-steaming
valve)
LEGEND
S2
S3
T/S4
Flow Meter
Pump (3-speed)
Fill & Drain
Valve
Ball valve
Check Valve
Disconnect
Valve
Pressure Rel. Valve
PT AV Automatic
Vent
Coil-in-tank
Heat Exchanger
mixing
valve
Pump Pump
EX
Afterheating
System
(boiler)
P
mixing
valve
Afterheat Loop
to heating zones
Solar Storage
Tank
SBB Plus
Figure 5: Installation / system diagram for SBB Plus solar storage tank with hydronic back-up
5
pressure regulator

12 | SBB S & SBB PLUS SOLAR STORAGE TANKS WWW.STIEBEL-ELTRON-USA.COM
6
7
8.5 Hot water temperature probe
The hot water temperature probe is to be installed into the upper
immersions sleeve (Pos. 3, Figure 1).
8.6 Solar Storage Tank – Temperature Probe
The solar storage tank temperature probe to lower immersion sleeve
of the hot water storage tank (Pos. 6, Figure 1). The temperature
probe must be completely inserted into the probe sleeve.
8.7 Connection to the Solar Unit
The installation of the solar loop is shown in Figures 4 & 5. The solar
loop must include temp/pressure relief, an air-vent, a check valve
and an expansion tank. Refer to the separate operation and installa-
tion instructions for the SOL 25 Plus flat plate solar collector.
IMPORTANT NOTICE: TEST OPERATION AFTER INSTALLATION. START UP
MUST FOLLOW THE APPROVAL OF THE INSTALLER (REFER TO SECTION 3.
OPERATION AND SERVICE).
8.8 Sacrificial anode (spare part)
If a sacrificial anode is installed into the SBB S or SBB Plus storage
tank, the following must be observed:
Installation – sacrificial anode
• Pull out the red shut-off plug while simultaneously depressing the
pressure ring, (see Figure 7).
• Push in the open pipe end of the indicator element until dead-
stop.
• Attach the sticker “Note Signal Anode” to a highly visible spot on
the insulation.
NOTICE: WHEN THE STORAGE TANK IS NOT OPERATED WITH A SIGNAL
DISPLAY, THE RED PLUG MUST REMAIN IN THE ANODE.
Function – Sacrificial indicator
• After consumption of the anode, humidity escapes through the
hollow anode core to the signal cartridge and causes a color
change there (see Figure 7)
• When the cartridge turns red contact the installer so he can check
the anode and if needed replace it.
Routine maintenance improves operating safety and life
expectancy of the SBB S and SBB Plus solar hot water
storage tanks.
Figure 5: Temperature probe assembly
Figure 6: Sacrificial anode indicator

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Figure 8: Exploded view of T&P relief valve assembly including part numbers
8
9. TEMPERATURE & PRESSURE RELIEF VALVE ASSEMBLY

14 | SBB S & SBB PLUS SOLAR STORAGE TANKS WWW.STIEBEL-ELTRON-USA.COM
Figure 9: Assembled view of T&P relief valve assembly including part numbers
9

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10. WARRANTY
WARRANTY
STIEBEL ELTRON WARRANTS TO THE ORIGINAL OWNER THAT THE SBB S OR SBB PLUS; STORAGE TANK FOR SOLAR HOT WATER SYSTEMS
WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS FOR A PERIOD OF TEN (10) YEARS FROM THE DATE OF PURCHASE.
SHOULD THE PART(S) PROVE TO BE DEFECTIVE UNDER NORMAL USE DURING THIS PERIOD, STIEBEL ELTRON, INC. WILL BE RESPONSIBLE
FOR REPLACEMENT OF THE DEFECTIVE PART(S) ONLY. STIEBEL ELTRON, INC. WILL NOT BE LIABLE FOR ANY COSTS OF TRANSPORTATION,
REMOVAL, REINSTALLATION, OR ANY OTHER LABOR OR FREIGHT CHARGES THAT MAY ARISE IN CONNECTION WITH A WARRANTY CLAIM OR
ANY INCIDENTAL OR CONSEQUENTIAL EXPENSES.
THIS WARRANTY DOES NOT APPLY:
1. TO CONDITIONS RESULTING FROM A FAILED COMPONENT OR PART THAT IS NOT PART OF THE SOLAR STORAGE TANK
2. TO FREEZE DAMAGE
3. TO CONDITIONS RESULTING FROM MISUSE, ABUSE, NEGLECT, ACCIDENT, OR ALTERATION
4. TO CONDITIONS RESULTING FROM THE INTRODUCTION OF HARMFUL CHEMICALS, CAUSTIC FLUIDS, OR LIQUIDS DELETERIOUS TO
COPPER TUBING, INCLUDING IMPROPERLY APPLIED OR MAINTAINED HEAT TRANSFER FLUIDS
5. TO EXCESSIVE PRESSURE
6. TO CONDITIONS RESULTING FROM FLOODS, EARTHQUAKES, WINDS, FIRE, LIGHTNING, OR CIRCUMSTANCES BEYOND THE
MANUFACTURER’S CONTROL
7. TO INSTALLATION METHODS WHICH DO NOT CONFORM TO RELEVANT NATIONAL, STATE OR LOCAL CODES AND ORDINANCES,
GOOD INDUSTRY PRACTICES OR APPLICABLE MANUALS, DIAGRAMS, TECHNICAL BULLETINS OR WRITTEN INSTALLATION INSTRUCTIONS;
AND, TO APPLICATIONS OTHER THAN MEDIUM TEMPERATURE.
TO OBTAIN SERVICE UNDER THIS WARRANTY, THE OWNER MUST FIRST SECURE WRITTEN AUTHORIZATION FROM STIEBEL ELTRON, INC. THE
OWNER SHALL BE REQUIRED TO SHOW PROOF OF PURCHASE DATE, AND TO PAY ALL TRANSPORTATION COSTS TO RETURN THE DEFECTIVE
PART(S) FOR REPAIR OR REPLACEMENT.
STIEBEL ELTRON, INC.
17 West Street
West Hatfield, MA 01088, USA
PHONE: [phone] or 413.247.3380
FAX: [phone]
E-Mail [e-mail]
www.stiebel-eltron-usa.com