Stoelting AUTOVEND User manual

Model AUTOVEND
OPERATORS MANUAL
Manual No. 513698 Rev.1

This manual provides basic information about the machine. Instructions and suggestions are
given covering its operation and care.
The illustrations and specifications are not binding in detail. We reserve the right to make
changes to the machine without notice, and without incurring any obligation to modify or pro-
vide new parts for machines built prior to date of change.
DO NOTATTEMPT to operate the machine until instructions and safety precautions in this
manual are read completely and are thoroughly understood. If problems develop or questions
arise in connection with installation, operation, or servicing of the machine, contact Stoelting.
Stoelting Foodservice Equipment
502 Highway 67
Kiel, WI 53042-1600
U.S.A.
Main Tel: [phone]
Fax: [phone]
Customer Service: 888.429.5920
Fax: [phone]
Email: [email protected]
© 2016 PW Stoelting, LLC
stoeltingfoodservice.com

Safety Alert Symbol:
This symbol Indicates danger, warning or caution.
Attention is required in order to avoid serious per-
sonal injury. The message that follows the symbol
contains important information about safety.
Signal Word:
Signal words are distinctive words used throughout
this manual that alert the reader to the existence and
relative degree of a hazard.
CAUTION
The signal word “CAUTION” indicates a potentially
hazardous situation, which, if not avoided, may result
in minor or moderate injury and equipment/property
damage.
A Few Words About Safety
Safety Information
Read and understand the entire manual before
operating or maintaining Stoelting equipment.
This manual provides the operator with information
for the safe operation and maintenance of Stoelting
equipment. As with any machine, there are hazards
associated with their operation. For this reason safety
is emphasized throughout the manual. To highlight
specific safety information, the following safety defini-
tions are provided to assist the reader.
The purpose of safety symbols is to attract your at-
tention to possible dangers. The safety symbols, and
their explanations, deserve your careful attention
and understanding. The safety warnings do not by
themselves eliminate any danger. The instructions
or warnings they give are not substitutes for proper
accident prevention measures.
If you need to replace a part, use genuine Stoelting
parts with the correct part number or an equivalent
part. We strongly recommend that you do not use
replacement parts of inferior quality.
WARNING
The signal word “WARNING” indicates a potentially
hazardous situation, which, if not avoided, may result
in death or serious injury and equipment/property
damage.
CAUTION
The signal word “CAUTION” not preceded by the
safety alert symbol indicates a potentially hazardous
situation, which, if not avoided, may result in equip-
ment/property damage.
NOTE (or NOTICE)
The signal word “NOTICE” indicates information or
procedures that relate directly or indirectly to the
safety of personnel or equipment/property.

TABLE OF
CONTENTS
Section Description Page
1 Description and Specifications
1.1 Description..................................................................................................1
1.2 Specifications .............................................................................................2
2 Initial Set-Up and Operation
2.1 Operator’s Safety Precautions ...................................................................3
2.2 Operating Controls and Indicators..............................................................3
2.3 Emptying the Freezing Cylinder .................................................................5
2.4 Disassembly of Machine Parts...................................................................6
2.5 Cleaning Disassembled Parts ....................................................................8
2.6 Cleaning the Machine.................................................................................8
2.7 Assembling Machine ..................................................................................8
2.8 Sanitizing....................................................................................................9
2.9 Freeze Down and Operation ......................................................................10
3 Maintenance and Adjustments
3.1 Fine Consistency Adjustment.....................................................................11
3.2 Drive Belt Tension Adjustment....................................................................11
3.3 Condenser Cleaning (Air-Cooled Machines)..............................................11
3.4 Coin Changer Maintenance........................................................................11
3.5 Bill Acceptor................................................................................................12
3.6 Spoon Dispenser........................................................................................12
3.7 Preventative Maintenance..........................................................................12
3.8 Extended Storage.......................................................................................12
4 Troubleshooting
4.1 Out of Order................................................................................................13
4.2 IntelliTec2™ Error Codes............................................................................13
4.3 IntelliTec2™ Error Code Troubleshooting...................................................13
4.4 Troubleshooting Machine ...........................................................................15
5 Replacement Parts
5.1 Decals and Lubrication...............................................................................17
5.2 Auger Shaft and Faceplate Parts ...............................................................18
5.3 Trays, Bins & Hopper Parts........................................................................19

Owner’s Manual #513698 Rev.1 1 AUTOVEND Model Machines
SECTION 1
INTRODUCTION
1.1 DESCRIPTION
The Stoelting AUTOVEND machine is a self contained
frozen treat vending machine. The machine takes cash
or credit cards and serves two different flavors or a twist
along with up to four different toppings.
This manual is designed to assist qualified service per-
sonnel and operators in the installation, operation and
maintenance of the Stoelting AUTOVEND machine.
Figure 1-1 AUTOVEND Machine

Owner’s Manual #513698 Rev.1 2 AUTOVEND Model Machines
1.2 SPECIFICATIONS
Model AUTOVEND
Dimensions Machine as shipped
width 66-3/8’’ (168,6 cm) 77’’ (195,6 cm)
height 87-1/4’’ (221,6 cm) 92’’ (233,7 cm)
depth 41-7/8’’ (106,4 cm) 48’’ (121,9 cm)
Weight 1300 lbs (589,6 kg) 2100 lbs (952,5 kg)
Electrical 1 Phase, 208-240 VAC, 60Hz
connection type NEMA L6-30P power cord provided
convenience outlet 1 Phase, 115 VAC, 60Hz
outlet connection type NEMA 5-15P
Compressor 12,000 Btu/hr (R-404A)
Drive Motor Two - 3/4 hp
Air Flow Air cooled units require 6” (15,2 cm) air space on both sides
Hopper Volume Two - 3 gallon (11,35 liters)
Freezing Cylinder
Volume Two - 0.85 gallon (3,22 liters)
Topping Bin Four - 9 quart (8,6 liters)

Owner’s Manual #513698 Rev.1 3 AUTOVEND Model Machines
Change Dispenser
Coin Slot
Vending Interface
Bill Acceptor
Pop-Out T-Handle Lock
Card Swipe Reader
Spoon Dispenser
Dispensing Carousel
Change Dispenser
Coin Slot
Vending Interface
Bill Acceptor
Pop-Out T-Handle Lock
Card Swipe Reader
Spoon Dispenser
Dispensing Carousel
SECTION 2
INITIAL SET-UP AND OPERATION
2.1 OPERATOR’S SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the machine. Read and understand the
Operating Instructions.
B. Notice all warning labels on the machine.
C. Wearproperclothing.Avoidloosefittinggarments,
and remove watches, rings or jewelry that could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning up the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnect power for maintenance. Never
attempt to repair or perform maintenance on the
machineuntilthemainelectricalpowerhasbeen
disconnected.
G. Donotoperateunderunsafeoperatingconditions.
Neveroperatethemachineifunusualorexcessive
noise or vibration occurs.
2.2 OPERATING CONTROLS AND INDICATORS
Before operating the machine, it is required that the op-
erator know the function of each operating control. Refer
to Figure 2-1 for the location of the operating controls on
the machine. For the information regarding error codes
displayedonthecontrolpanel,refertothetroubleshooting
section of this manual.
CARD SWIPE READER
The card swipe reader is made by USA Technologies.
An account with USA Technologies is required for it to
operate. The card swipe reader uses cellular towers for
communication and is on a separate network than the
IntelliTec2™.
WARNING
High voltage will shock, burn or cause death. The
OFF-ONswitchmustbeplaced in the OFF position
priortodisassemblingfor cleaning or servicing. Do
not operate machine with panels removed.
Figure 2-1 Machine Controls

Owner’s Manual #513698 Rev.1 4 AUTOVEND Model Machines
VENDING INTERFACE
Thevendinginterfaceisatouchscreenusedforcustomer
ordering and technician configuring. It is also used to
manually open and close the spigots during cleaning.
COIN SLOT
The coin slot accepts nickels, dimes, quarters, and dol-
lar coins.
POP-OUT T-HANDLE LOCK
The machine has two locks which are keyed separately;
one for the main door and one for the vending door.
BILL ACCEPTOR
Thebillacceptorcanbeconfiguredtoacceptanycombina-
tion of denominations from $1 to $20. The denomination
settings are changed on the DIP switches located on the
side of the acceptor. Refer to the instructions printed on
the acceptor to change denominations.
NOTE
If the customer inserts more than one bill and
cancels the order, only the last bill inserted will
be returned. The remaining change will be given
in coins. For example: if a customer inserts a $20
thena $1 and then cancelstheorder, the $1billwill
be returned along with 20 dollars’ worth of coins.
CHANGE DISPENSER
The change dispenser dispenses change from a sale or
from a canceled order.
SPOON DISPENSER
The spoon dispenser automatically dispenses a spoon
when a product is delivered.
DISPENSING CAROUSEL
The dispensing carousel rotates when a cup of product
is served. The carousel remains open until it senses the
cup has been removed.
A. INTELLITEC2™ TOUCHPAD
The IntelliTec2™ touchpad is located behind the cup
assembly in the machine. The touchpad controls the
machine operation. NOTE
Adjustments to the dispensing system are done
through the vending interface.
Following is a description of each button on the Intel-
liTec2™ touchpad.
Main Power On/Off
The Main Power button is used to supply power to the
IntelliTec2 control, the freezing cylinder circuits and the
storage refrigeration system. When the machine is first
pluggedin,thecontroldefaultstotheOnstatuswithpower
to the hopper only. If the Main Power On/Off button is
pressed when the machine is on, the machine will turn
offand a status message will be displayedonthescreen.
Help
Pressing the Help button will display help information
dependant on the cursor’s location. Pressing the Help
button again will exit the help screen.
Selection Button (SEL)
The SEL button is used by technicians to select menu
options.
Set Button (SET)
The SET button is used by technicians to save changes
when modifying control settings.
On/Off Button
Power to the freezing cylinders can then be controlled
with the On/Off Left and On/Off Right switches.
Push to Freeze Button
Pressing the PUSH TO FREEZE button initiates “Serve
Mode”.
Clean Button
The CLEAN button initiates “Clean Mode”.
Arrow Buttons ()
The arrow buttons are used by technicians to navigate
through the control readings and settings.
Figure 2-3 IntelliTec2™ Control
Figure 2-2 Vending Interface