Summit Broadband Synergy User manual

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WholeHomeDVRSolution
SynergyTM User Guide

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Remote
TVSettings
Parental Controls
ClosedCaptioning
Setting Favorites
Customization of your TVGrid
And more!
SynergyTM at your fingertips
The MENU button takes you anywhere you want to go within Live TV, the DVR, and Video on Demand,
including:

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Arrow Keys
Use the up and down arrow
keys to scroll through
programs currently airing
Left and right arrows will
show past and future
programs
Explore Programming
Use the Channel Grid feature to take a look at the multitude of programs
available to watch.
Channel Grid
Channel Grid
1. Press on your SynergyTM remote to access the
Channel Guide
2. Use the arrows to scroll and view programming that is currently
airing
3. Press to tune to that channel and begin watching

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Customize SynergyTM
Set ParentalControls,Recording Defaults,and TVFilters.
Configure Audio Compression,Closed Captioning and Language Defaults,and more.
Settings
To access Settings
1. Press on your Synergy remote
2. UsethearrowstonavigatetotheSettingsicon
3. Press
•Aspect Ratio/ TVSetup
•Closed Caption Defaults
•ConfigureApps
•Recording Space
•Recording Defaults
Settings Menu Items
•Menu Customization
•Parental Control Defaults
•Tips
•Channel Lists
The Tips category
provides quick
walkthroughs and
descriptions of
Settings features

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Set Parental Controls
ParentalControls allow you to block specific television shows,channels,TVratings and moving
ratings,as wellas,the ability to block ordering ofpaid Video on Demand (VOD)programming.
To set up Parental Controls:
1. Press on your SynergyTM remote
2. Usethearrowstonavigatetothe“Settings”icon
3. Choose Parental Controls
4. Press
5. Create a Personal Identification Number* and press
6. Re-enter PIN to confirm and press
7. To lock or unlock content,press
Parental Controls
*The first time you use Parental Controls or purchase a VOD program you’ll be required
to create a Personal Identification Number (PIN). Press the numbers on the remote to
create a four-digit PIN of your choice and then re-enterit toconfirm.

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SettingDefaults
Set Closed Caption,
Parental Controls, and
Recording Defaults with
theSettings icon on the
Synergy main menu.
Take advantage of the Flip Bar features
TheFlip Barlets you select specific actionssuch as Watch Live TV,add items
to your Favorites list,turn Closed Captioning On and Off,and more.
The Flip Bar
Access the Flip Bar
1. Press on your SynergyTM remote to watch Live TV
2. Press to bring up the Flip Bar
3. Use the arrows to select a specific action
4. Press

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Selecting Search Options
in the Search Type allows
you to choose which type
ofcontent is displayed in
the search results,
in c lu d in g TV S h o w s , TV
Recordings,and On
Demand. Search
Search categories include: Title, Keyword, and Category.
Search using the on-screen keyboard
1. Press on your SynergyTM remote
2. Use the arrows to navigate to the Search icon
3. Press
4. Use the arrows to select a Search type
5. Press
6. Use the on-screen keyboard to search for content
Complete instructions for using the on-screen keyboard
are located on the next page of this User Guide.

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Selecting Search Options
in the Search Type allows
you to choose which type
ofcontent is displayed in
the search results,
in c lu d in g TV S h o w s , TV
Recordings,and On
Demand. Search
Search categories include: Title, Keyword, and Category.
Search using the on-screen keyboard (cont.)
7. Use the arrows to select THEFIRST LETTER of the
program you want to record or watch
8. Press
9. Repeat Steps1and 2 untiltheSearchcontent list
populates the left column on the TVscreen
10 . Use the LEFT arrow key to access the list
11. Use the arrows to select a program
12 . Press

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BuildaFavoriteslist
You can build a Favorites list from anychannelthat appears in the TVchannels
category or TVfilters, except channels blocked by parentalcontrols
Favorites
To add a Favorite channel:
1. Press tobring uptheFlipBarwhilewatching your
favorite channel
2. Use the arrows to select “add item to favorites”
3. Press

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Record LiveTV
Press on your Synergy remote to record Live TV
VideoControls
Pause, fast-forward or
rewind programs with
your Synergy remote just
like you would with a
Blu-Ray or DVD player.
Live TV
Watch LiveTV
Press on your SynergyTM remote to watch Live TV
Channel Grid
1. Press on your Synergy remote to access the Channel
Guide
2. Use the arrows to scroll and view programming that is currently
airing
3. Press to tune to selected channel and begin watching
Record Live TV

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Did you know…
You can program Synergy to
record an entire series of a TV
show or just one episode. Plus,
you can set your DVRto record
new episodes only or include
repeats.
Go to the Menu, scroll left or right
to select Settings and choose
Recording Default Settings.
Record your favorite TVseries
Your media player makes it easy to watch and manage your recordings from
one place in the main menu.
Recording TV
Record FutureProgramming
1. Press on your SynergyTM remote
2. Use the arrows to navigate to the Search icon
3. ChooseSearch option:Keyword,Category,or Title
4. Press
5. Use the on-screen keyboard to search for content you want to
record
6. When you locate the content you want to record, press
7. Use the arrow keys to select record once or record series and
press

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Watch your recorded programming
View yourrecorded shows on yourschedule.
Pause,fast-forward or rewind programs with your
Synergyremote just like you would with a
Blu-Ray or DVD player.
Recorded TV
AccessRecordedTV
Option 1
1. Press on your SynergyTM remote
Option 2
1. Press on your Synergy remote
2. Use the arrows to navigate to the “Recorded TV” icon
3. Press

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On Demand
ExploreVideo on Demand
Gain instant access to your programming for everyone in the family.
Watch what you want whenever you want.
Ambient On Demand
Set any mood with our unique
ambient channels that are
crafted with breathtaking HD
imagery and beautifully
choreographed music .
Use the arrows on your
remote to navigate
over to Free On Demand,
scroll down and select
Ambient and
chooseyour favorite.
Rent newly released HD Movies with the push of a button without
ever leaving the comfort of your couch!
Search our robust library easily with high-resolution recognizable
posters of available freeand paid programming
Press the Video on Demand button on your
SynergyTM remote and start exploring!

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AccessVideo on Demand
Pause,fast-forward or rewind programs with your SynergyTM remote just like you
would with a Blu-Ray or DVD player.
Pause,fast-forward or rewind programs with your
Synergyremote just like you would with a
Blu-Ray or DVD player.
On Demand
Access On Demand (VOD)
Option 1
1. Press on your Synergy remote
Option 2
1. Press on your Synergy remote
2. Use the arrows to navigate to the “On Demand” icon
3. Press

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TV Filters
Each filterwill display LiveTVas well asRecordedTVand Video On Demand.
Customize TVFilters
SynergyTM comes with several filter categories for viewers who know
what they like to watch and want an easy way to find it.
Receive messages and updates on
topics such as account information or
feature updates.
Messages
To enableFilters
1. Press on your Synergy remote
2. Usethearrowstonavigatetothe“Settings”icon
3. Press
4. Select “Menu Customization”
5. Press to check the boxes for each filter you want
displayedon theMain Menu
Movies
Kids
News
Sports
HD Only
TV Music
Favorites
TV Filters

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Apps
Accessapplications
Now you can get access to Netflix* and YouTube directly from your Channel Guide
*Requires an active Netflix account.
Instantly stream thousands of your favorite
music, TV shows, movies, original series, and
much additional programming.
Integrate your existing Netflix* and YouTube
accountswith SynergyTM.

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Instantly stream thousands of your favorite TVshows,moviesand
original series.*
Using your Netflix account
*Requiresan active Netflix account.
Logging into Netflix with SynergyTM
1. Press on your Synergy remote
2. Use the Arrows to select Netflix icon
3. Press
4. Use the on-screen keyboard to enter the email address
associated with your Netflix account and select Next
5. Press
6. Use the on-screen keyboard to enter your Netflix password and
select Next
7. Press

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“Success!Device
connected”willappear
on yourmobile device
or computer.
Your personal
YouTube account will
automaticallyappear
on your TVscreen.
Discoverand watch yourfavorite videos and channels on YouTube
Using yourYouTube account
*Setting up YouTubewith Synergy
requiresamobiledeviceor computer
tocompleteactivation
Logging into YouTubewith SynergyTM*
1. Press on your Synergy remote
2. Use the Arrows to select YouTube icon
3. Press
4. Using the right arrow key to view the menu on the left. Select
Sign In and press
5. Select TRYANOTHERWAYin the lower right corner of your
screen and press
6. Using your mobile device or computer,go to
www.youtube.com/activateand follow prompts to complete
activation.

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LiveTV
Watch Live TV
Channel Grid
Flip Bar
Program Info
Closed Captioning On/Off
Choose Language
Recorded TV
Watch Recorded TV
Scheduler
Delete Recordings
Settings
Apps
Channel List
Tips
Parental Controls
Audio Settings
Language Defaults
Menu Customization
Setup
Account Requirements
Recording Defaults
Record Series
Record Once
Setting Priority
Recording Space
Closed Captioning
Defaults
TV Setup
Aspect Ratio
HDTVSettings
dvr vod grid liveTV
Icons
Recorded TV
Movies
Kids
News
Sports
HD Only
Favorites
On Demand
Search
Apps
Settings
Messages
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