Sun Microsystems Sun Ray 100 User manual

Sun Microsystems, Inc.
901 San Antonio Road
Palo Alto, CA 94303
U.S.A. 650-960-1300
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Sun Ray™100 Enterprise Appliance
User’s Guide
Part No. 806-5237-10
June 2000, Revision A

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Contents iii
Contents
Safety and Compliance Statements v
Sun Ray 100 Enterprise Appliance User’s Guide en-1
Sun Ray 100 Enterprise Appliance User’s Guide (French) fr-1
Sun Ray 100 Enterprise Appliance User’s Guide (German) de-1
Sun Ray 100 Enterprise Appliance User’s Guide (Italian) it-1
Sun Ray 100 Enterprise Appliance User’s Guide (Spanish) es-1
Sun Ray 100 Enterprise Appliance User’s Guide (Swedish) sv-1
Sun Ray 100 Enterprise Appliance User’s Guide (Japanese) ja-1
Sun Ray 100 Enterprise Appliance User’s Guide (Korean) ko-1
Sun Ray 100 Enterprise Appliance User’s Guide (Simplified Chinese) zh-1
Sun Ray 100 Enterprise Appliance User’s Guide (Trad. Chinese) zh_TW-1

iv Sun Ray 100 Enterprise Appliance User’s Guide • June 2000

v
Safety Agency Compliance
Statements
Read this section before beginning any procedure. The
following text provides safety precautions to follow when
installing a Sun Microsystems product.
Safety Precautions
For your protection, observe the following safety
precautions when setting up your equipment:
■Follow all cautions and instructions marked on the
equipment.
■Ensure that the voltage and frequency of your power
source match the voltage and frequency inscribed on
the equipment’s electrical rating label.
■Never push objects of any kind through openings in
the equipment. Dangerous voltages may be present.
Conductive foreign objects could produce a short
circuit that could cause fire, electric shock, or damage
to your equipment.
Symbols
The following symbols may appear in this book:
Modifications to Equipment
Do not make mechanical or electrical modifications to the
equipment. Sun Microsystems is not responsible for
regulatory compliance of a modified Sun product.
Placement of a Sun Product
SELV Compliance
Safety status of I/O connections comply to SELV
requirements.
Power Cord Connection
Caution – There is risk of personal injury and
equipment damage. Follow the instructions.
Caution – Hazardous voltages are present. To
reduce the risk of electric shock and danger to
personal health, follow the instructions.
Caution – Do not operate Sun products
without the top cover in place. Failure to take
this precaution may result in personal injury
and system damage.
Caution – Do not block or cover the openings
of your Sun product. Never place a Sun
product near a radiator or heat register.
Failure to follow these guidelines can cause
overheating and affect the reliability of your
Sun product.
Caution – The workplace-dependent noise
level defined in DIN 45 635 Part 1000 must be
70Db(A) or less.
Caution – Sun products are designed to work
with single-phase power systems having a
grounded neutral conductor. To reduce the
risk of electric shock, do not plug Sun
products into any other type of power system.
Contact your facilities manager or a qualified
electrician if you are not sure what type of
power is supplied to your building.
Caution – Not all power cords have the same
current ratings. Household extension cords do
not have overload protection and are not
meant for use with computer systems. Do not
use household extension cords with your Sun
product.
Caution – Your Sun product is shipped with a
grounding type (three-wire) power cord. To
reduce the risk of electric shock, always plug
the cord into a grounded power outlet.

vi Sun Ray 100 Enterprise Appliance User’s Guide • June 2000

Declaration of Conformity vii
Declaration of Conformity
Compliance ID: Model 103
Product Name: Sun Ray 100
This product has been tested and complies with the following rules and requirements.
EMC
USA—FCC Class B
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
European Union—EC
This equipment complies with the following requirements of the EMC Directive 89/336/EEC:
Safety
This equipment complies with the following requirements of the Low Voltage Directive 73/23/EEC:
Supplementary Information
This product was tested and complies with all the requirements for the CE Mark (when connected to a Sun
workstation or server).
EN55022/CISPR22 (1985) Class B
EN55024/CISPR24 (1997) Pass
EC Type Examination Certificates:
EN60950/IEC950 (1993)
EN60950 w/Worldwide CB
Scheme Deviations
/S/ /S/
Dennis P. Symanski DATE
Manager, Product Compliance John Shades DATE Quality Assurance Manager
Sun Microsystems, Inc.
901 San Antonio Road, M/S UMPK15-102
Palo Alto, CA 94303, USA
Sun Microsystems Scotland, Limited
Springfield, Linlithgow
West Lothian, EH49 7LR
Scotland, United Kingdom
Tel: [phone]
Fax: [phone] Tel: [phone] Fax: [phone]

viii Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
Regulatory Compliance Statements
Your Sun product is marked to indicate its compliance class:
• Federal Communications Commission (FCC) — USA
• Industry Canada Equipment Standard for Digital Equipment (ICES-003) - Canada
• Voluntary Control Council for Interference (VCCI) — Japan
• Bureau of Standards Metrology and Inspection (BSMI) — Taiwan
Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install
the product.
FCC Class B Notice
This device complies with FCC CFR Title 47 Part 2 and Part 15, Subpart B, Class B of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
Shielded Cables: Connections between the unit and peripherals must be made using shielded cables in order to
maintain compliance with FCC radio frequency emission limits. Networking connections can be made using
unshielded twisted pair (UTP) cables.
Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the
authority granted to the user by the FCC to operate this equipment.
ICES-003 Class B Notice - Avis NMB-003, Classe B
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Regulatory Compliance Statements ix
BSMI Class B Notice
This device complies with Taiwanese BSMI Class B specifications. Under BSMI rules, no special conditions apply to
the operation of a Class B device.

xSun Ray 100 Enterprise Appliance User’s Guide • June 2000

en-1
Sun Ray 100 Enterprise Appliance
User’s Guide
This guide provides the following information to help you get started with your new
Sun Ray100 enterprise appliance:
■“Overview and Setup” on page en-1
■“Troubleshooting” on page en-6
■“Adjusting the Session or Display” on page en-10
■“Display Modes” on page en-14
■“Maintaining the Appliance” on page en-14
■“Specifications” on page en-15
Overview and Setup
Package Contents
Please make sure the following items are included in the packing carton. If any items
are missing, contact your dealer.
■Sun Ray 100 enterprise appliance
■Ethernet cable
■This manual
■Optional accessory kit, including:
■Power cord
■Keyboard and palm rest
■Mouse
■Mousepad
■Keyboard/mouse operation guide
■Ergonomics guide

en-2 Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
Front Panel Components
FIGURE 1 Front Panel of the Sun Ray 100 Enterprise Appliance
1. Menu button—Opens the Display Menu.
2. Brightness/Previous button—Can be used to adjust Brightness, or to move to the
previous selection in the Display Menu.
3. Contrast/Next button—Can be used to adjust Contrast, or to move to the next
selection in the Display Menu.
4. Access Function button—Accesses functions and submenus in the Display Menu.
5. Power LED—Illuminates when the appliance is powered on.
6. Smart card LED—Illuminates when a smart card is inserted.
7. Smart card reader—Accepts a valid smart card.
8. Headphone output—Designed to work with low impedance stereo headphones.
9. Microphone input—Adjust microphone volume through software
(see page en-10).
1234
56789

Sun Ray 100 Enterprise Appliance User’s Guide en-3
Back Panel Components
FIGURE 2 Back Panel of the Sun Ray 100 Enterprise Appliance
1. Power in—Connect the power cord to this receptacle.
2. Stereo audio signal line-in 1/8 inch (3.5 mm) stereo mini-plug—Input from an
audio input device.
3. Stereo audio signal line-out 1/8 inch (3.5 mm) stereo mini-plug—Output to an
audio device.
4. Video in—Input for a device that provides a composite video signal.
5. USB ports 1, 2, 3, and 4—Standard USB ports for peripherals.
6. Network connector—100BASE-T Ethernet cable receptacle (RJ-45).
microsystems
1
45
6
2
3

en-4 Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
Setting Up the Appliance
After carefully removing the Sun Ray 100 enterprise appliance from the packing
carton, set it up using the following procedures.
Note – Your appliance operates by communicating over the network with a server
on which the Sun Ray administration software has been installed. If the appliance
does not operate correctly after the following procedure, check with your system
administrator to make sure the Sun Ray enterprise server has been set up.
To Set Up the Appliance
1. Connect the power cord to the power port on the back of the appliance.
2. Connect the keyboard and mouse to any of the USB ports.
3. Connect the Ethernet cable to the Ethernet port.
4. Plug the power cord into a nearby outlet.
If the appliance displays an image, installation is complete.
FIGURE 3 Back Panel Cabling of the Sun Ray 100 Enterprise Appliance (optional cables
in middle grouping are shown for reference)

Sun Ray 100 Enterprise Appliance User’s Guide en-5
To Insert a Smart Card
●Insert the smart card with the square circuit facing down and oriented toward the
card slot.
FIGURE 4 Inserting a Smart Card in the Sun Ray 100 Enterprise Appliance

en-6 Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
Troubleshooting
Before calling for service, check the information in this section to see if you can solve
the problem yourself. If you do need assistance, please contact Sun technical
support.
TABLE 1 Troubleshooting Tips
Problem Solution
There is no picture. • Check to see that the appliance is plugged in.
• The appliance may be in PowerSaver mode. Move the mouse to
activate the display.
The picture is too
light or too dark. Adjust the brightness or contrast settings. See page en-12.
The picture is too
small or too large,
causing some icons
to disappear from
view.
• Adjust the size settings. See H-size and V-Size on page en-12.
• The Sun Ray enterprise server may be using a display mode that
is not optimal for the Sun Ray 100 appliance. Open the Sun Ray
Settings window by pressing Shift+Props on your keyboard or by
typing /opt/SUNWut/bin/utsettings in a terminal window.
Select the Display category, then select the desired setting. See
“Display Modes” on page en-14 for available display modes.
(Note: To change the display mode for all appliances, ask your
system administrator to use the utxconfig command, which is
fully described in the Sun Ray system administration
documentation.)
The colors are
distorted with dark
or shadowed areas.
• Activate the Degauss feature. See page en-13.
• Adjust the color temperature. See page en-12.
There is no response
from the keyboard or
mouse.
• Disconnect the keyboard or mouse, wait 15 seconds, then
reconnect.
• Disconnect the power cord, wait 15 seconds, then reconnect.
The power indicator
is yellow for more
than 3 seconds.
A hardware fault has occurred. Contact your system administrator
for a replacement unit. See “LED Indicators” on page en-9 for more
information.
The power indicator
is blinking green. The unit is inoperable. Contact your system administrator to correct the problem. See “LED Indicators” on page en-9 for more
information.

Sun Ray 100 Enterprise Appliance User’s Guide en-7
Status Icons
The icons below indicate the boot status of the appliance.
Icon What it means Action to take
The unit is starting up. Wait. If the unit does not start within a
short time, contact your system
administrator.
The server is currently downloading
to the unit ‘s PROM. Wait. The unit will restart when downloading is complete.
A unit failure has occurred. The unit
tried to download from the server to
the PROM, but failed.
Contact your system administrator.
The unit does not detect an Ethernet
signal. The unit’s Ethernet address is
displayed.
Check that the Ethernet cable is correctly
plugged into the back of the unit and
into the correct network outlet. If the
problem persists, contact your system
administrator.
The unit cannot communicate with
the server software. Contact your system administrator.
The sound has been muted. Press the Mute key again or use the
Settings screen (page en-10) to unmute
the sound.

en-8 Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
The volume has been changed. Press either of the volume keys or use
the Settings screen (page en-10) to adjust
the volume.
The unit’s Ethernet address is
displayed when the three audio
volume control keys are pressed
simultaneously or the Ethernet cable
is initially plugged in.
The address disappears after 15 seconds.
Prompt for smart card insertion. Insert smart card.
Unit cannot read smart card. Insert smart card properly. Clean
contacts on smart card and reinsert.
Contact your system administrator.
You are denied access. Contact your system administrator.
Icon What it means Action to take

Sun Ray 100 Enterprise Appliance User’s Guide en-9
LED Indicators
The Sun Ray 100 enterprise appliance has two LED indicators (Power/Fault and
Smart Card), whose states are shown in the table below.
PowerSaver
The Sun Ray 100 enterprise appliance has a built-in power management system
called PowerSaver. This system saves energy by switching the appliance into a low-
power mode when it has not been used for a certain amount of time. The table
below shows the characteristics of normal and PowerSaver modes. To return the
appliance to normal mode, move the mouse or press a key on the keyboard.
LED State What it means
Power/Fault Off The unit is not plugged in.
Yellow The LED briefly lights for 2-3 seconds at power on while
the unit checks the hardware. If this LED stays on, or
lights at any other time, a hardware fault has occurred.
Contact your system administrator for a replacement unit.
Green The unit is powered on and the hardware is functioning
normally.
Blinking The unit is inoperable. Contact your system administrator
to correct the problem.
Smart Card Off No smart card is inserted.
On The smart card has been inserted correctly.
Blinking It is safe to enter your secure PIN now (secure smart card
installations only).
TABLE 2 Power States of the Sun Ray 100 Enterprise Appliance
State Display Power Indicator Approximate Power Consumption
Normal operation Active Green 95W typical (120W maximum)
PowerSaver Blanked Green 29W

en-10 Sun Ray 100 Enterprise Appliance User’s Guide • June 2000
Adjusting the Session or Display
The Sun Ray 100 enterprise appliance has two on-screen controls that enable you to
adjust the features on your desktop:
■The Settings screen enables you to adjust features of the Sun Ray session.
■The Display Menu enables you to adjust characteristics of the screen image.
Adjusting Session Attributes
The Settings screen enables you to control the following features of your Sun Ray
session:
■Audio input and output
■Mouse speed
■Display resolution and frequency
■Video input
FIGURE 5 Sun Ray 100 Enterprise Appliance Settings Screen
To Use the Settings Screen
1. Open the Settings screen using one of the following methods:
■Press Shift+Props on the keyboard.