Sungale Cloud Frame User manual

User's Manual
Cloud Frame
Model: CPF1051+
User's Manual
For ongoing product improvement, this manual issubject to modification without prior notice.

CONTENTS
1
Safety Precautions 2
What's-In-The Box 4
Know your Cloud Frame 4
Connect Power 5
Link Wi-Fi 5
Register Your Cloud Frame 7
Check if you need to upgrade 11
WiFi Setup 14
Getting to know your main menu 15
My Cloud Album 16
Online Photos 23
Online Videos 24
Social Media 25
Local Photos 26
Local Videos 26
Clock 27
Dropbox 27
Settings Menu Overview 27
Here's some Set-Up Guide 28
Insert a memory card 29
Connect the Cloud Frame to the computer 29
Know the App main menu 30
1. Account Setting 31
2. Manage Album 32
3. Manage Frame 36
Helpful Tips on the "Sungale Cloud" App
Troubleshooting 42
Support 45
FCC and Safety Information 46

2
Safety Precautions

3
Safety Precautions

4
Know your Cloud Frame
1. Earphone jack: Audio output connection for earphones.
2. Volume up: Press to increase the volume level.
3. Volume down: Press to decrease the volume level.
4. Power: Press and hold on for more than 3 seconds to turn on or turn off
the unit. One quick press to turn the screen on and off.
5. Micro USB port:
a. Charge and power the frame with the included power adapter and USB cable.
b. Connect this unit to your computer by USB cable, and read U-disk by OTG cable.
6. MicroSD card slot: Insert one of the microSD cards each time(support up to 32GB).
7. Stand: Using the stand provided that the frame can sit on the top of a surface.
8. Speaker: Stereo speakers built-in.
What's-In-The Box?
1 Cloud Frame
1 Quick Start Guide
1 Power Adaptor
1 USB cable
1 OTG cable
1 Warranty card
1 Cloud Frame Stand
2
4
3
1
7 8
5 6

5
Connect Power
Press and hold on the Power ( ) button for more than 3 seconds to turn
on or turn off the frame.
Plug the Power Adapter into the frame and also into a power outlet.
Link Wi-Fi
After power-on, the screen will appear a prompt to ask you to link to Wi-Fi,
follow below instructions to link your frame to the internet.
Not connected to internet, please click "Settings"to link to
internet.
Settings

6
Link Wi-Fi
Step1: Tap "Settings" button on
the prompt.
Step3: Select your network.
Now, you can see your router has been connected, which means your frame
has been linked to internet.
Step2: Tap WiFi button ( ) to
turn on.
Step4: Input your password, and then
tap "Connect" button.

7
Register Your Cloud Frame
2) Register with your mobile phone
Step1: Go to Apple's App Store or the Google's Play Store, download and
install "Sungale Cloud" onto your mobile phone.
After Wi-Fi is connected, tap "My Cloud Album" on home screen, below message
will appear to remind you to register your cloud frame.
Now you can register your cloud frame on this device, or you can go to your mobile
phone or computer to register your cloud frame.
Tap on "Register Now" button on the prompt, enter your personal information, then
tap "Submit", you will be prompted to enter the activation code that has been sent
to your registered email, get your activation code, and tap "Confirm".
1) Register on your Cloud Frame
Note: The Serial Number has been extracted from the system, you do not need to
input it.
*The Serial Number has
been extracted from the
system, you do not need
to input it.

Register Your Cloud Frame
Step2: Open the "Sungale Cloud" App from your phone, tap "New to Sungale Cloud?
Create an Account".
8
Step 3: Enter your personal information and tap "Create Account".

Register Your Cloud Frame
9
3) Register on your computer
Open browser, type in https://cloud.sungale.com, you will find below interface.
Click on "Sign Up", then click "Activate your Cloud Product".
Step 4: You'll receive an activation email from Sungale shortly, enter the activation
code on the interface, and you have your cloud account ready. Then you can
activate your cloud frame by entering your frame serial number.

You will be prompted to register the frame by providing the serial number from
your frame as well as some basic personal information, then click "register" button.
Register Your Cloud Frame
10
Please go to your email inbox to find the activation email sent from
[email protected]. If you don't receive it, please contact [email protected]
right away. Fill in the activation code on the webpage, and you're done. Now you can
tab "Authenticate registration" button on your frame to access your cloud album.

11
Check if you need to upgrade
After Wi-Fi is connected, tap "Settings" on home screen, then tap Setting/
Device Info/Upgrade/Check for updates, System will auto inspect new Version.
Step1: Tap on "Settings" Step2: Tap on "Setting"
Step3: Tap on "Device Info" Step4: Tap on "Upgrade"
Step5: Tap on "Check for updates"

12
Check if you need to upgrade
If your device's software is currently up to date, it should look like the below:
If it has new version, your frame should look like the below:
Now you can follow the steps below to upgrade your cloud frame.
Step1: Tap on "Download" Step2: Tap on "Install now"
when download fulfilled

13
Check if you need to upgrade
Step3: Tap on "OK" Step4: Upgrading Progress
When upgrading fulfilled, the system will auto re-start, then, a prompt will appear
on home page to indicate the system has been upgraded to the latest version.

14
WiFi Setup
Step2: Select the "Settings" menu icon.
You should automatically be prompted to setup your WiFi connection during the
frame registration process, but if you ever need to connect to a new WiFi network,
follow below instructions:
Note: A WiFi internet connection is
required in order to register and use
your frame as well as access the
online features available.
Step1: To setup the WiFi Connection
on your photo frame, click "Settings"
from the home screen.
Step3: Tap WiFi button ( ) to
turn on. Step4: Select your network.
Step5: Input your password, and then
tap "Connect" button.

15
Getting to know your main menu
1
4
2 3
5
6
9
8
7
2
3
4
5
6
7
8
9
My Cloud Album: To load photos pushed from Sungale Cloud.
1
Online Photos: To access your other photos apps.
Local Photos: Display or review the photos stored in internal memory
or microSD card.
Online Videos: To access your other video apps.
Local Videos: Play or view the videos stored in internal memory or
microSD card.
Social Media: To access your social media accounts.
Clock: View the time and date.
Settings: Choose from four icons including Browser, all Apps, Files, and
Settings to adjust frame's features and functions.
Dropbox: 3rd party cloud storage access.
10 Volume down: Press to decrease the Volume level.
11 Back: Press to return to the previous screen.
12 Home screen: Press to return to the home screen.
13 Recent Apps: Press to display the list of Apps that you have worked recently.
14 Volume down: Press to increase the Volume level.
10 11 12 13 14

1
The My Cloud Album is used for displaying the photos you pushed from your mobile
phone or computer to Cloud Storage, then to this frame.
My Cloud Album
1) Add photos to the Cloud by "Sungale Cloud" App:
Step 1: Login into your account
16
How to add photos to the Cloud?
Go to Google Play Store or Apple App Store to download and install "Sungale Cloud"
App into your mobile phone, open it, then, follow the screen prompts as below to
setup your Cloud Albums, push photos to cloud frame.
2
Step 2: Tap icon from the upper right hand corner.

My Cloud Album
17
Step 3: Input the album name and tap "Submit" button.
Step 4: Select the Album you want to add photos to.
3
4
1) Add photos to the Cloud by "Sungale Cloud" App:

My Cloud Album
18
Step 5: Tap icon to choose photos from your phone.
Step 6: After selecting the photos, tap "Upload Photos" to upload photos.
56
1) Add photos to the Cloud by "Sungale Cloud" App:
Now, the photos you added to the Cloud.

My Cloud Album
19
Step 7: Tap icon then tap "Push to Cloud Frame".
1) Add photos to the Cloud by "Sungale Cloud" App:
Step 8: Select your frame then tap "Push Album to selected Cloud Frame".
Now the cloud album you pushed will appear on your cloud frame shortly.