sunjack SJB10000 User manual

MobileTablet
POWER BANK
18W | 10000mAh
User Manual
—Please read carefully before using—
Compatible with most
USB and DC 5V devices:
●Tablets,Smartphones,Power Banks, etc.
●All Phones (iPhone, Samsung, Pixel, etc)
●MP3 MP4 electronic devices
●Digital photo frames, mini speakers
●PSP, Switch, GBA game machines
●Handheld GPS navigation systems
Power Bank psp
Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.

This power bank has a capacity of 10000mAh and a max
output of 18W. Power Delivery and Qualcomm Quick Charge 3.0
compatible with built-in safety features to keep you and your
electronics safe.
1) Capacity Indicator
(4 Blue LED Lights)
2) Quick Charge Indicator
(Green)
3) Button
4) USB-Micro (Input Only)
5) Type-C (Input and Output)
6) USB-A (QC 3.0 Output Only)
GENERAL
PRODUCT OVERVIEW
1
2
Thank you for purchasing this SUNJACK® product. Before
operating, please read these instructions carefully. This
instruction manual contains information for safe use and
maintenance of the product. Before using a power bank or any
portable charger, the user should be familiar with its
mechanical and electrical requirements and limitations.
Please keep this instruction manual in a safe place of future
reference. The manufacturer does not accept responsibility for
any damages due to not following these instructions.
35
4
6
1
Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.
2
1

SPECIFICATIONS
3
Model: SJB10000 (YN-040P)
Dimensions : 5.3 x 2.65 x 0.6 in (135 x 67.5 x 15mm)
Weight : 8.1oz (230g)
Capacity : 10000mAh
Micro USB (Input) : 5V/2A 9V/2A
USB-C (Input) : 5V/2A 9V/2A
USB-C (Output) : 5V/3A 9V/2A 12V/1.5A
USB-A (Output) : 5V/3A 9V/2A 12V/1.5A
Storage Temperature : 23°F to 86°F (-5°C to 30°C)
Operating Temperature : 32°F to 113°F (0°C to 45°C)
WHAT IS IN THE BOX
4Make sure you have all the following items included in the
package. If any item is damaged or missing, contact us.
• 1 x Power Bank
• 1 x USB cable
• User Manual
OPERATION
5Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.
2

Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.
Capacity light
Capacity <25%
2 ON
25%-50%
3 ON
50%-75%
4 ON
75%-100%
1 ON
SunJack warrants to the original consumer purchaser that this
SunJack product will be free from defects in workmanship and
material under normal consumer use during the applicable
warranty period set forth below in Paragraph 2 ("WARRANTY
PERIOD"), subject to the exclusions set forth below in Paragraph
5 ("EXCLUSIONS"). This warranty statement sets forth SunJack's
total and exclusive warranty obligation. We will not assume, nor
authorize any person to assume for us, any other liability in
connection with the sales of our products.
Warranty Period:
The warranty period for SunJack battery cells (whether
purchased on a stand-alone basis or as part of another
product) is one (1) year. The warranty period for all other
SunJack products and components is one (1) year. In each
case, the warranty period is measured starting on the date of
purchase by the original consumer purchaser. The sales
receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start
date of the warranty period.
Remedy
SunJack will repair, replace or issue a refund for (at SunJack's
option and expense) any SunJack product that fails to operate
during the applicable warranty period due to a defect in
workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SunJack's products is limited to the original
consumer purchaser and is not transferable to any subsequent
owner.
Exclusions
SunJack's warranty does not apply to (i) any product that is
misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in
SunJack's then-current product literature, or (ii)any product
purchased through an online auction house or un-authorized
retailer. SunJack's warranty does not apply to any battery cell
or product containing a battery cell unless the battery cell is
fully charged by you within seven (7) days after you purchase
the product and at least once every 6 months thereafter.
How To Receive Service
To obtain warranty service, you must contact our customer
service team via our online Contact Us form. If our customer
service team determines that further assistance is required,
they will give you a Return Material Authorization (“RMA”)
number. You must properly package the product, clearly
marking the RMA number on the package and including proof
of your purchase date with the product. Customer Service will
provide return instructions, including return address. We will
process your return and send your repaired or replacement
product to you at our expense for product being shipped to
locations in North America.
Implied Warranties
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY
PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE.
Exclusive Remedy; Limitation Of Liability
The foregoing provisions state SUNJACK's entire liability, and
your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL SUNJACK BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SUNJACK PRODUCT, OR FROM ANY
BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES.
IN NO EVENT WILL SUNJACK's LIABILITY FOR ANY CLAIM, WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND
STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY,
EXCEED THE AMOUNT PAID BY YOU FOR THE SUNJACK PRODUCT.
Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
When using this product, basic precautions should always be
followed, including the following:
1) Store product in a cool and dry place. Do not store the
product in hot or humid environments.
2) Use only the accessories provided with the device or
recommended by the manufacturer.
3) Operating temperature should be between 32°F to 113°F /
0°C to 45°C.
4) Do not disassemble the product. Incorrect reassembly may
result in a risk of fire or injury to persons.
5) Charge and discharge at least once every three months.
6) When charging a device, the product may feel warm - this is
a normal operating condition and should not be cause for
concern.
7) In normal conditions, the battery performance will decline
over several years.
8) Do not dispose of the product in heat or fire.
9) Do not clean the product with harmful chemicals or
detergents.
10) Misuse, dropping, or excessive force may cause product
damage.
3

Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.
WARRANTY STATEMENT
6SunJack warrants to the original consumer purchaser that this
SunJack product will be free from defects in workmanship and
material under normal consumer use during the applicable
warranty period set forth below in Paragraph 2 ("WARRANTY
PERIOD"), subject to the exclusions set forth below in Paragraph
5 ("EXCLUSIONS"). This warranty statement sets forth SunJack's
total and exclusive warranty obligation. We will not assume, nor
authorize any person to assume for us, any other liability in
connection with the sales of our products.
Warranty Period:
The warranty period for SunJack battery cells (whether
purchased on a stand-alone basis or as part of another
product) is one (1) year. The warranty period for all other
SunJack products and components is one (1) year. In each
case, the warranty period is measured starting on the date of
purchase by the original consumer purchaser. The sales
receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start
date of the warranty period.
Remedy
SunJack will repair, replace or issue a refund for (at SunJack's
option and expense) any SunJack product that fails to operate
during the applicable warranty period due to a defect in
workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SunJack's products is limited to the original
consumer purchaser and is not transferable to any subsequent
owner.
Exclusions
SunJack's warranty does not apply to (i) any product that is
misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in
SunJack's then-current product literature, or (ii)any product
purchased through an online auction house or un-authorized
retailer. SunJack's warranty does not apply to any battery cell
or product containing a battery cell unless the battery cell is
fully charged by you within seven (7) days after you purchase
the product and at least once every 6 months thereafter.
How To Receive Service
To obtain warranty service, you must contact our customer
service team via our online Contact Us form. If our customer
service team determines that further assistance is required,
they will give you a Return Material Authorization (“RMA”)
number. You must properly package the product, clearly
marking the RMA number on the package and including proof
of your purchase date with the product. Customer Service will
provide return instructions, including return address. We will
process your return and send your repaired or replacement
product to you at our expense for product being shipped to
locations in North America.
Implied Warranties
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY
PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE.
Exclusive Remedy; Limitation Of Liability
The foregoing provisions state SUNJACK's entire liability, and
your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL SUNJACK BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SUNJACK PRODUCT, OR FROM ANY
BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES.
IN NO EVENT WILL SUNJACK's LIABILITY FOR ANY CLAIM, WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND
STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY,
EXCEED THE AMOUNT PAID BY YOU FOR THE SUNJACK PRODUCT.
Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
When using this product, basic precautions should always be
followed, including the following:
1) Store product in a cool and dry place. Do not store the
product in hot or humid environments.
2) Use only the accessories provided with the device or
recommended by the manufacturer.
3) Operating temperature should be between 32°F to 113°F /
0°C to 45°C.
4) Do not disassemble the product. Incorrect reassembly may
result in a risk of fire or injury to persons.
5) Charge and discharge at least once every three months.
6) When charging a device, the product may feel warm - this is
a normal operating condition and should not be cause for
concern.
7) In normal conditions, the battery performance will decline
over several years.
8) Do not dispose of the product in heat or fire.
9) Do not clean the product with harmful chemicals or
detergents.
10) Misuse, dropping, or excessive force may cause product
damage.
4

Charging Electronic Devices
This power bank supports PD charging and will charge most USB
and DC 5V electronic devices, such as smart phones and
tablets. Ensure you are using a USB cable that is compatible with
this power bank and the electronic device you need to charge.
Also ensure the output rating of this power bank satisfies the
input requirement of the electronic device being charged.
1) Plug the USB cable into the appropriate output port on this
power bank.
2) Plug the USB cable into the input port of the electronic
device. Device should begin receiving charge.
3) If Quick Charge (QC) is activated, the bottom LED Light will
turn green.
4) To stop charging, either (1) unplug the USB cable or (2)
double click the button
5) If double click button to stop charging, click button one time
to resume charging.
Charging this Power Bank
This power bank can receive charge using either the USB-Micro
port or the USB-C port. Ensure you are using a USB cable that is
compatible with this power bank. Also ensure the output rating
of the power source is compatible with the input rating of this
power bank.
1) Plug the USB cable into the appropriate input port on this
power bank.
2) Plug the USB Cable into the power source.
3) When one of the LED lights is blinking, the power bank is
receiving charge. If Quick Charge (QC) is activated, the
bottom LED Light will turn green.
Power Indicator Light
There are four power indicator LED lights that display the
current battery level – see below reference chart. If one light is
blinking, this indicates that specific power range is currently
being charged. If the bottom LED light is green, the power bank
is either providing or receiving Quick Charge (QC).
Button Function
Single click the button to start charging and to illuminate LED
lights and display current charge level. Double click the button
to stop charging.
SunJack warrants to the original consumer purchaser that this
SunJack product will be free from defects in workmanship and
material under normal consumer use during the applicable
warranty period set forth below in Paragraph 2 ("WARRANTY
PERIOD"), subject to the exclusions set forth below in Paragraph
5 ("EXCLUSIONS"). This warranty statement sets forth SunJack's
total and exclusive warranty obligation. We will not assume, nor
authorize any person to assume for us, any other liability in
connection with the sales of our products.
Warranty Period:
The warranty period for SunJack battery cells (whether
purchased on a stand-alone basis or as part of another
product) is one (1) year. The warranty period for all other
SunJack products and components is one (1) year. In each
case, the warranty period is measured starting on the date of
purchase by the original consumer purchaser. The sales
receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start
date of the warranty period.
Remedy
SunJack will repair, replace or issue a refund for (at SunJack's
option and expense) any SunJack product that fails to operate
during the applicable warranty period due to a defect in
workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SunJack's products is limited to the original
consumer purchaser and is not transferable to any subsequent
owner.
Exclusions
SunJack's warranty does not apply to (i) any product that is
misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in
SunJack's then-current product literature, or (ii)any product
purchased through an online auction house or un-authorized
retailer. SunJack's warranty does not apply to any battery cell
or product containing a battery cell unless the battery cell is
fully charged by you within seven (7) days after you purchase
the product and at least once every 6 months thereafter.
How To Receive Service
To obtain warranty service, you must contact our customer
service team via our online Contact Us form. If our customer
service team determines that further assistance is required,
they will give you a Return Material Authorization (“RMA”)
number. You must properly package the product, clearly
marking the RMA number on the package and including proof
of your purchase date with the product. Customer Service will
provide return instructions, including return address. We will
process your return and send your repaired or replacement
product to you at our expense for product being shipped to
locations in North America.
Implied Warranties
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY
PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE.
Exclusive Remedy; Limitation Of Liability
The foregoing provisions state SUNJACK's entire liability, and
your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL SUNJACK BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SUNJACK PRODUCT, OR FROM ANY
BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES.
IN NO EVENT WILL SUNJACK's LIABILITY FOR ANY CLAIM, WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND
STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY,
EXCEED THE AMOUNT PAID BY YOU FOR THE SUNJACK PRODUCT.
Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
When using this product, basic precautions should always be
followed, including the following:
1) Store product in a cool and dry place. Do not store the
product in hot or humid environments.
2) Use only the accessories provided with the device or
recommended by the manufacturer.
3) Operating temperature should be between 32°F to 113°F /
0°C to 45°C.
4) Do not disassemble the product. Incorrect reassembly may
result in a risk of fire or injury to persons.
5) Charge and discharge at least once every three months.
6) When charging a device, the product may feel warm - this is
a normal operating condition and should not be cause for
concern.
7) In normal conditions, the battery performance will decline
over several years.
8) Do not dispose of the product in heat or fire.
9) Do not clean the product with harmful chemicals or
detergents.
10) Misuse, dropping, or excessive force may cause product
damage.
5

SAFETY INFORMATION
7
SunJack warrants to the original consumer purchaser that this
SunJack product will be free from defects in workmanship and
material under normal consumer use during the applicable
warranty period set forth below in Paragraph 2 ("WARRANTY
PERIOD"), subject to the exclusions set forth below in Paragraph
5 ("EXCLUSIONS"). This warranty statement sets forth SunJack's
total and exclusive warranty obligation. We will not assume, nor
authorize any person to assume for us, any other liability in
connection with the sales of our products.
Warranty Period:
The warranty period for SunJack battery cells (whether
purchased on a stand-alone basis or as part of another
product) is one (1) year. The warranty period for all other
SunJack products and components is one (1) year. In each
case, the warranty period is measured starting on the date of
purchase by the original consumer purchaser. The sales
receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start
date of the warranty period.
Remedy
SunJack will repair, replace or issue a refund for (at SunJack's
option and expense) any SunJack product that fails to operate
during the applicable warranty period due to a defect in
workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SunJack's products is limited to the original
consumer purchaser and is not transferable to any subsequent
owner.
Exclusions
SunJack's warranty does not apply to (i) any product that is
misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in
SunJack's then-current product literature, or (ii)any product
purchased through an online auction house or un-authorized
retailer. SunJack's warranty does not apply to any battery cell
or product containing a battery cell unless the battery cell is
fully charged by you within seven (7) days after you purchase
the product and at least once every 6 months thereafter.
How To Receive Service
To obtain warranty service, you must contact our customer
service team via our online Contact Us form. If our customer
service team determines that further assistance is required,
they will give you a Return Material Authorization (“RMA”)
number. You must properly package the product, clearly
marking the RMA number on the package and including proof
of your purchase date with the product. Customer Service will
provide return instructions, including return address. We will
process your return and send your repaired or replacement
product to you at our expense for product being shipped to
locations in North America.
Implied Warranties
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY
PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE.
Exclusive Remedy; Limitation Of Liability
The foregoing provisions state SUNJACK's entire liability, and
your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL SUNJACK BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SUNJACK PRODUCT, OR FROM ANY
BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES.
IN NO EVENT WILL SUNJACK's LIABILITY FOR ANY CLAIM, WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND
STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY,
EXCEED THE AMOUNT PAID BY YOU FOR THE SUNJACK PRODUCT.
Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
When using this product, basic precautions should always be
followed, including the following:
1) Store product in a cool and dry place. Do not store the
product in hot or humid environments.
2) Use only the accessories provided with the device or
recommended by the manufacturer.
3) Operating temperature should be between 32°F to 113°F /
0°C to 45°C.
4) Do not disassemble the product. Incorrect reassembly may
result in a risk of fire or injury to persons.
5) Charge and discharge at least once every three months.
6) When charging a device, the product may feel warm - this is
a normal operating condition and should not be cause for
concern.
7) In normal conditions, the battery performance will decline
over several years.
8) Do not dispose of the product in heat or fire.
9) Do not clean the product with harmful chemicals or
detergents.
10) Misuse, dropping, or excessive force may cause product
damage.
• Any liquid, including rain or water, spills into the product that
will damage electronic components.
• Products gives off gas or have an unusual flickering.
• The cable is damaged and one can see the bare wire.
• The shell is broken.
In the following situations, immediately cut off the
power supply and seek help from a technician
This product contains lithium Ion
batteries. Dispose of at your local
recycle center.
6

SunJack warrants to the original consumer purchaser that this
SunJack product will be free from defects in workmanship and
material under normal consumer use during the applicable
warranty period set forth below in Paragraph 2 ("WARRANTY
PERIOD"), subject to the exclusions set forth below in Paragraph
5 ("EXCLUSIONS"). This warranty statement sets forth SunJack's
total and exclusive warranty obligation. We will not assume, nor
authorize any person to assume for us, any other liability in
connection with the sales of our products.
Warranty Period:
The warranty period for SunJack battery cells (whether
purchased on a stand-alone basis or as part of another
product) is one (1) year. The warranty period for all other
SunJack products and components is one (1) year. In each
case, the warranty period is measured starting on the date of
purchase by the original consumer purchaser. The sales
receipt from the first consumer purchase, or other reasonable
documentary proof, is required in order to establish the start
date of the warranty period.
Remedy
SunJack will repair, replace or issue a refund for (at SunJack's
option and expense) any SunJack product that fails to operate
during the applicable warranty period due to a defect in
workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SunJack's products is limited to the original
consumer purchaser and is not transferable to any subsequent
owner.
Exclusions
SunJack's warranty does not apply to (i) any product that is
misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in
SunJack's then-current product literature, or (ii)any product
purchased through an online auction house or un-authorized
retailer. SunJack's warranty does not apply to any battery cell
or product containing a battery cell unless the battery cell is
fully charged by you within seven (7) days after you purchase
the product and at least once every 6 months thereafter.
How To Receive Service
To obtain warranty service, you must contact our customer
service team via our online Contact Us form. If our customer
service team determines that further assistance is required,
they will give you a Return Material Authorization (“RMA”)
number. You must properly package the product, clearly
marking the RMA number on the package and including proof
of your purchase date with the product. Customer Service will
provide return instructions, including return address. We will
process your return and send your repaired or replacement
product to you at our expense for product being shipped to
locations in North America.
Implied Warranties
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. IN NO EVENT SHALL ANY IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY
PERIOD IDENTIFIED IN PARAGRAPH 2, ABOVE.
Exclusive Remedy; Limitation Of Liability
The foregoing provisions state SUNJACK's entire liability, and
your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL SUNJACK BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SUNJACK PRODUCT, OR FROM ANY
BREACH OF WARRANTY, INCLUDING DAMAGE TO OTHER DEVICES.
IN NO EVENT WILL SUNJACK's LIABILITY FOR ANY CLAIM, WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND
STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY,
EXCEED THE AMOUNT PAID BY YOU FOR THE SUNJACK PRODUCT.
Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
When using this product, basic precautions should always be
followed, including the following:
1) Store product in a cool and dry place. Do not store the
product in hot or humid environments.
2) Use only the accessories provided with the device or
recommended by the manufacturer.
3) Operating temperature should be between 32°F to 113°F /
0°C to 45°C.
4) Do not disassemble the product. Incorrect reassembly may
result in a risk of fire or injury to persons.
5) Charge and discharge at least once every three months.
6) When charging a device, the product may feel warm - this is
a normal operating condition and should not be cause for
concern.
7) In normal conditions, the battery performance will decline
over several years.
8) Do not dispose of the product in heat or fire.
9) Do not clean the product with harmful chemicals or
detergents.
10) Misuse, dropping, or excessive force may cause product
damage.
©2023. Proudly designed and engineered in California, USA
www.SunJack.com / [email protected]