Sunrise Internet Box User manual

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Sunrise Internet Box User Manual
Sagemcom assiduously monitors technical developments and is constantly seeking to improve its products in
order to allow its clients to take full advantage of them. It therefore reserves the right to modify its documentation
accordingly without notice.
All brands mentioned in this guide are registered by their respective owners:
•Swan is a registered trademark.
•F@ST is a registered trademark.
•Sagemcom is a registered trademark.
•WindowsTM and Internet ExplorerTM are registered trademarks of Microsoft Corporation.
The purpose of this user manual is to provide users with information on the functions for operating and managing
the equipment. The access level (Administrator) presented is protected by a password and allows access to
all these functions in read and write mode for all network parameters.
Configuration of the Sunrise Internet Box by the web interface is described in detail
(see Section 3).
This user manual describes the Sunrise Internet Box in the ADSL, ADSL2,
ADSL2+ and VDSL2.
All the specificities dealing with Fiber mode are detailed in chapter 5.
Guide to symbols used in this manual
Symbols
Definition
Note
Indicates important information that you must take into account.
Important
Warns you not to do an action, or commit a serious omission.
Note
Important

Sunrise Internet Box User Manual
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How should the document be used?
This user manual is organised into sections and annexes. These sections and annexes cover the
following subjects.
Section 1 Presentation of Sunrise Internet Box equipment
Section 2 Description of Sunrise Internet Box equipment
Section 3 Configuration of the Sunrise Internet Box by HTTP
Section 4 Description of Internet access service
Section 5 Fiber mode
Annex A Troubleshooting
Annex B EC compliance declaration
Annex C Environment
Annex D Technical features
Annex E Glossary
Annex F Connector technology

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Sunrise Internet Box User Manual
Contents
Contenu
1Introduction....................................................................................................................................8
1.1 Presentation.......................................................................................................................................... 8
1.2 Composition of Sunrise Internet Box pack....................................................................................... 10
1.3 (Minimum) prerequisites .................................................................................................................... 11
2Description and hardware installation of the Sunrise Internet Box....................................... 12
2.1 Description.......................................................................................................................................... 12
2.1.1 Connectors and buttons................................................................................................................ 13
2.1.2 LEDs............................................................................................................................................. 14
2.2 Connecting the ports of your Sunrise Internet Box ......................................................................... 16
2.3 Installation safety instructions .......................................................................................................... 17
2.4 Installing your Sunrise Internet Box.................................................................................................. 18
2.4.1 Connecting the ADSL/VDSL cable................................................................................................ 18
2.4.2 Connecting your phone................................................................................................................. 18
2.4.3 Powering up.................................................................................................................................. 19
2.4.4 Connecting a Set Top Box (STB) to your Sunrise Internet Box ..................................................... 20
2.5 Default configuration.......................................................................................................................... 21
2.5.1 Default password.......................................................................................................................... 21
2.5.2 Default configuration for the local network (LAN) .......................................................................... 22
2.5.3 Default configuration for the local wireless network (WLAN) ......................................................... 22
3Information / Configuration ........................................................................................................ 23
3.1 Accessing the welcome screen......................................................................................................... 23
3.2 Recommendations.............................................................................................................................. 26
3.3 Device configuration .......................................................................................................................... 27
3.3.1 Device Info.................................................................................................................................... 28
3.3.2 DHCP ........................................................................................................................................... 31
3.3.3 DNS.............................................................................................................................................. 34
3.3.4 DynDNS........................................................................................................................................ 35
3.3.5 Route............................................................................................................................................ 36
3.3.6 Monitor.......................................................................................................................................... 39
3.3.7 Media............................................................................................................................................ 40
3.3.8 My Media...................................................................................................................................... 42
3.3.9 Auto-dimming................................................................................................................................ 43
3.3.10 Maintenance................................................................................................................................. 44
3.4 Access Control ................................................................................................................................... 53
3.4.1 Parental Control............................................................................................................................ 53
3.4.2 Port Forwarding ............................................................................................................................ 56
3.4.3 Port Triggering.............................................................................................................................. 60
3.4.4 Firewall......................................................................................................................................... 62
3.4.5 DMZ.............................................................................................................................................. 65
3.4.6 User.............................................................................................................................................. 66

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3.4.7 Remote Access............................................................................................................................. 67
3.5 Internet Connection............................................................................................................................ 68
3.5.1 Basic............................................................................................................................................. 68
3.5.2 3G/LTE Backup ............................................................................................................................ 70
3.5.3 Traffic speed monitoring................................................................................................................ 71
3.6 Ethernet service.................................................................................................................................. 72
3.6.1 Configuration of network parameters ............................................................................................ 72
3.6.2 Status of the Ethernet connections ............................................................................................... 75
3.6.3 Information and configuration of connected devices...................................................................... 76
3.7 Wi-Fi service ....................................................................................................................................... 82
3.7.1 Basic............................................................................................................................................. 83
3.7.2 Security......................................................................................................................................... 85
3.7.3 WPS ............................................................................................................................................. 86
3.7.4 Statistics....................................................................................................................................... 87
3.7.5 Mac Filter...................................................................................................................................... 88
3.7.6 Wireless Environment................................................................................................................... 89
3.7.7 Wi-Fi Scheduling........................................................................................................................... 90
3.8 Voice service....................................................................................................................................... 91
3.8.1 “Voice settings .............................................................................................................................. 91
3.8.2 Line settings.................................................................................................................................. 96
3.8.3 DECT settings............................................................................................................................... 98
3.8.4 DECT Setup................................................................................................................................ 101
3.8.5 DECT Handset settings............................................................................................................... 104
3.8.6 Calling operations....................................................................................................................... 106
3.8.7 DECT Scheduling ....................................................................................................................... 108
3.8.8 DECT Eco Mode......................................................................................................................... 109
3.8.9 Busy on Busy.............................................................................................................................. 110
3.9 USB service....................................................................................................................................... 111
3.9.1 USB device................................................................................................................................. 111
3.9.2 Printer sharing ............................................................................................................................ 112
3.10 Services............................................................................................................................................. 117
3.10.1 Answering Machine..................................................................................................................... 117
3.10.2 Phonebook.................................................................................................................................. 121
3.10.3 My Cloud .................................................................................................................................... 124
4Internet access service............................................................................................................. 127
5Fiber mode................................................................................................................................. 128
5.1 Description and connection of your Sunrise Internet Box using WAN Ethernet port.................. 128
5.2 Connection of your Sunrise Internet Box using SFP port (optional) ............................................ 130
Annex A - Troubleshooting ............................................................................................................. 131
Annex B - Warnings for safety........................................................................................................ 139
Annex C - Environment.................................................................................................................... 142
Annex D - Technicalfeatures........................................................................................................... 144
Annex E - Glossary .......................................................................................................................... 150

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Sunrise Internet Box User Manual
Annex F - Connector Technology................................................................................................... 153

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List of figures
Figure 1.1 - Home Network Overview .................................................................................................................................... 9
Figure 2.1 - Overview of the Sunrise Internet Box ............................................................................................................... 12
Figure 2.2 - Interconnection of ports of Sunrise Internet Box............................................................................................... 16
Figure 2.3 - ADSL/VDSL line / telephone set / Power Supply Connection (Partial local loop unbundling) .........................18
Figure 2.4 - ADSL/VDSL line / telephone set / Power Supply Connection (Total local loop unbundling)............................ 19
Figure 2.5 - Set Top Box connection in Routed mode......................................................................................................... 20
Figure 3.1 - xDSL line / telephone set / Power Supply Connection (Partial local loop unbundling)................................... 101
Figure 3.2 - xDSL line / telephone set / Power Supply Connection (Total local loop unbundling)..................................... 102

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Sunrise Internet Box User Manual
1 Introduction
1.1 Presentation
This user manual focuses on the Sunrise Internet Box product. This equipment is a gateway that
gives users broadband Internet access from their computer, tablet, smartphone or game console
by various Ethernet (10, 100 or 1000 BASE-T) or Wi-Fi (IEEE 802.11n or 802.11ac) interfaces via
an ADSL/ADSL2/ ADSL2+/VDSL2/G.Fast network.
One Ethernet port of the Sunrise Internet Box is dedicated for connection to an external NTU (ONT
Media Converter) for Fiber application. A Fiber SFP dongle can also be connected directly to
provide Internet access.
The Sunrise Internet Box is a gateway that provides simultaneous access to ’’Triple Play’’ services.
The Sunrise Internet Box product adapts ADSL and VDSL functions for POTS.
Using these interfaces, this gateway enables you both to surf the Internet and watch television. It
also lets you make phone calls over the Internet from a classical analog telephone set or an IP SIP
telephone. The Sunrise Internet Box has two ’’Phone’’ ports. The Sunrise Internet Box is also
equipped with an embedded DECT CAT I/Q base station.
In Voice over IP, the Sunrise Internet Box operates with SIP protocol.
The USB ’’Master’’ ports allow and/or are used for ’’Memory Sharing’’ and ’’Printer Sharing’’ on
LAN and WAN.
The Sunrise Internet Box product adapts the ADSL function respectively for
POTS (ITU G.992.1/3/5 - Annex A), the VDSL function for POTS (ITU
G.993.2 - Annex B) and the G.fast standard (ITU-T G.9701 and G.9700).
For more information, contact your local representative.
Note
Important

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Figure 1.1 - Home Network Overview

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Sunrise Internet Box User Manual
1.2 Composition of Sunrise Internet Box pack
The Sunrise Internet Box pack is composed of the following elements (current content may vary):
1 Sunrise Internet Box gateway
2 1 DSL RJ11/11 line cable used to connect your Sunrise Internet Box to your
telephone line
3 1 Ethernet RJ45/RJ45 cable used to connect your Sunrise Internet Box to the
Ethernet port of your computer
4 Mains adapter
5 Quick start guide
6 2 Reichle connector adaptors
7 SFP module*
* Optional accessories
Incomplete or damaged supply:
If upon receipt the equipment is damaged or incomplete, please open an Internet
browser and go to: www.sunrise.ch/support to access the interactive tutorial.
Description
Note