SunSetter Somfy TaHoma Owner's manual

1
For Technical Support visit us at http://ownerscorner.sunsetter.com or
Call Toll Free 800-670-7071 • Fax 877-224-4944
Somfy® TaHoma®
Installation and Operation Instructions
WARNINGS:
•FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN PERSONAL INJURY! PLEASE READ THESE
INSTRUCTIONS IN ITS ENTIRETY BEFORE ATTEMPTING TO COMPLETE THIS PROCESS.
•IF WEATHER CONDITIONS PRESENT RISK OF HIGH WINDS, RAIN, OR SNOW, ENSURE THAT THE AWNING
REMAINS CLOSED.
•BE SURE THAT NO OBJECT OR PERSONS CAN COME ON CONTACT WITH THE AWNING AS IT CLOSES OR OPENS,
WHILE UNATTENDED.
TABLE OF CONTENTS
I. INSTALLATION ……………………………………………………………………………………………………………………………………………2
II. SET UP ……………………………………………………………………………………………………………………………………….………………5
•Account Creation
•Connect Via WI-FI
•Connect Via Ethernet
III. COMMISSIONING ……………………………………………………………………………………………………………………………………….8
•Add an RTS Product
•Add a Scene
•Add a Schedule to a Scene
•Create a Room
•Add Additional TaHoma® Devices
IV. SETTINGS ………………………………………………………………………………………………………………………………………………….
14
•My Product
•My Setup
•Activity History
•Advanced Settings
•Third-Party Integration
APPENDIX ………………………………………………………………………………………………………………………………………………………………
17
A. Available Commands & Actions
B. Share TaHoma®
C. Forgot Password
D. WI-FI Status
E. Change WI-FI Network
F. Delete an RTS Product

2
I. INSTALLATION
Install TaHoma® – Wi-Fi Configuration
Figure 1
1. Select indoor location best suited for TaHoma® device.
a. For best performance, TaHoma® must be placed within 25-35' of the
SunSetter product.
b. Connect micro USB end of power cord to Tahoma®. (See Figure 1)
c. Plug power cord into standard AC wall outlet.
NOTE:
Must use Power Cord included with TaHoma®.
Install TaHoma® - Ethernet Configuration (Adapter Sold Separately)
Figure 2
A Ethernet Adaptor
1 Yellow light indicates data transfer
2 Green light indicates Ethernet connection
B TaHoma®
C Power Cord
D Ethernet Cable
@ Ethernet Router or Network Switch
Install TaHoma® North America App
NOTE: The TaHoma® app is compatible with IOS 11.0+ and Android 7.0+ operating systems.
2. Download and open the "TaHoma® North America" app on an
Android or IOS device.
TaHoma®
Power Cord
Figure 3

3
II. SET UP
Set Up TaHoma® North America App
3. Select “create an account”.
4. Select country and preferred language.
5. Select "start activation".
6. Select "Activate TaHoma®".
7. Enter the TaHoma® PIN code and select "OK".
The PIN code is 3 series of digits on the TaHoma® and the packaging.
IMPORTANT: When scanning the QR code of a TaHoma®, only scan the QRR
code on the base of the TaHoma®.
Figure 4
Figure 5
Figure 6

4
8. Enter and confirm the account email address and password,
select "Continue".
9. Enter all fields, select "Save and Continue".
10. Review the information in the summary page and read all
documents:
Check all boxes to accept the “Terms and Conditions”, select
“Confirm”.
11. Select “Close the window”
• An email from ([email protected]) will be sent
summarizing your TaHoma® offer with a link to your
account.
• Click on the link within 24hrs to finalize TaHoma®
activation and customize your interface.
• In some cases, the email may be found in your junk/spam
folder.
Email Sample
The Account has been created.
Close the window and check for an email.
Figure 7
Figure 8
Figure 9

5
Connect Tahoma to Active Internet Connection Via Wi-Fi
12. Connect the mobile device or tablet to the same Wi-Fi network
that TaHoma® will be connecting to.
13. Login to the Somfy® TaHoma® North America App.
14. Select location.
OR
select "Click Here to Update Timezone”.
Select “Validate”.
15. Select “Wi-Fi”.
16. Check all Wi-Fi prerequisites (see Figure), select "Setup Wizard".
17. Enter the password for the Wi-Fi Network, Select "Next".
18. Select “Join”.
19. PRESS and HOLD the configuration button on the back of the
TaHoma® for 3 seconds until the LED indicator turns BLUE,
select "Next”.
20. Select “Scan”.
21. Remove the base of the TaHoma®, Scan the QR code with your
device's camera.
Figure 10
Figure 11
Figure 12

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22. Select “Join”.
• Allow TaHoma® to connect to devices on your local network.
• LED indicator will change from RED to GREEN.
23. After the “Congratulations, your Wi-Fi is now configured…” note
appears, select “Finish”.
CHECK WI-FI STRENGTH
From the TaHoma® app home page, select the
Menu button in the bottom right corner.
CHECK TAHOMA® CONNECTION STATUS
The TaHoma® icon in the top right corner of the
TaHoma® menu page will indicate connection status:
GREEN – Connected to the network
Wi-Fi is now connected.
To change the Wi-Fi network, refer to “Change Wi-Fi Network” in Appendix E.
Figure 13
Figure 14
Figure 15

7
Connect Tahoma® to Active Internet Connection Via Ethernet
(Adapter Sold Separately)
NOTE: An internet connection is required. TaHoma® does not support local control to operate any RTS products
without an internet connection.
Follow the steps below to connect TaHoma® using the TaHoma® Ethernet Adaptor:
An Ethernet connection method provides more reliability and stability when compared to a Wi-Fi connection.
All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic
properties.
The Ethernet connection is now complete.
To change to Wi-Fi connection, refer to the Connect via Wi-Fi section of this Guide. To add a motor, refer to the
COMMISSIONING section of this Guide.
24. Login to the Somfy® TaHoma® North America App.
25. Select location.
OR
Select "Click Here to Update Timezone".
Select "Validate".
26. Select “Ethernet Cable”.
27. Plug in the network cable to the TaHoma® Ethernet
Adaptor (#1870470 sold separately), select "Next".
LED indicator will change from RED to GREEN
stating that it is now connected.
LED will then change to RED followed by ORANGE
during the update process. Once complete, LED will
change to GREEN.
This may take several minutes.
28. Select “Type of setup”:
One TaHoma® setup (single room control).
OR
Multi-TaHoma® setup (whole house control).
Figure 16
Figure 17

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III. COMMISSIONING
Add an RTS Product
NOTE: RTS (Radio Technology Somfy®): The technology which allows remote transmitter control of Somfy® products.
29. From the TaHoma® app home page, select the Menu icon.
•In the bottom right corner, select "My Products”.
30. Select the “+” icon in the top right corner.
31. Select “RTS”.
NOTE: Zigbee is not available at this time.
32. Select the RTS product from the list:
•Select the proper device to be programmed.
oSunSetter products will be “Awning” or “Exterior Shade” on the
“Shades” tab; or “Dimmable Light” on the “Other” tab.
33. Enter a name for your device, then select “Next”.
Figure 19
Figure 18
Figure 20

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36. Select “Next” – Select “Next” ONLY AFTER the RTS product has
responded (motor jog or LED light kit slow blinks).
An RTS product has been added.
IMPORTANT: When adding an RTS product to a multi-TaHoma® system, scan the TaHoma®
QR code closest to that RTS product.
34. Find the remote that controls your SunSetter product.
•Confirm that your remote is on the channel that operates your
SunSetter product.
Awnings and EasyShades are preset to operate on Channel 1.
LED Lights are set to operate on Channel 2.
•Select “Next” on the App screen.
Note: RTS product must be paired to an RTS control point
(remote) before completing this step.
35. PRESS and HOLD the programming button on the back of the RTS
remote until the motor moves up and down briefly, or LED light
kit slow blinks.
NOTE: Make sure both TaHoma® and RTS remote are in range of the
motor. If the product does not respond, try again by moving closer to
the RTS product. Do not move to the next step until the motor
responds.
37. Test to ensure product is operational: select "Open" or "Close".
See Appendix A (pg. 17) for description of Open and Close
commands.
38. Select “Yes”.
39. Select “Finish” to complete the setup,
OR
Select “Add more devices” to add another product to create a
group channel.
To favorite the RTS product, select the “Star” icon.
To edit the product, select the “Pencil” icon.
To delete the product, refer to “Delete An RTS Product” in Appendix F.
Figure 21
Channel 1
Figure 22
Figure 23

10
Add a Scene
A TaHoma® system can support a maximum of 40 scenes with schedules.
Creating a scene will provide a specific setup for your products at your desired time of day.
For example, you may want to create a scene called “Wake Up”, which tells your Awning(s) and/or EasyShade(s) to
extend at 8:00 am to begin keeping the hot summer sun at bay.
The Scene has been created.
To set the Scene as a favorite, select the "Star" icon.
To edit the Scene, select the "Pencil" icon.
To delete the Scene, select the "Trash" icon.
To create a schedule for this Scene, refer to the ADD A SCHEDULE TO A
SCENE section of this Guide.
40. Select the “Scene” icon from the bottom menu.
41. Select the “+” icon in the top right corner.
42. Select the large “+” icon, select an icon to represent the scene,
enter a name for the scene.
Example: Good Morning
43. Select “Next”.
44. Select the RTS product to be added to the scene
Example: Backyard Awning.
45. Select a command for the RTS product, select "X" in the top right
corner.
Example: Open
46. Select “Next”.
47. To test the scene, select the Icon to activate.
Figure 24
Figure 25
Figure 26

11
Add a Schedule to a Scene
A TaHoma® system can support a maximum of 40 scenes with schedules.
NOTE: Scheduled scenes will continue to operate at the scheduled time even after internet connection has been lost.
48. Select the “Scene” icon from the bottom menu.
49. Select the “Clock” icon next to the scene to be scheduled.
50. Toggle "Enabled" to the ON position.
51. Select a condition:
“At” - set a start time.
Example: 8:00 AM
“At Sunrise” – use location to set sunrise time. Use the slider to
offset the sunrise time by up to 1hr before or after.
“At Sunset” – use location to set Sunset time. Use the slider to
offset the sunset time by up to 1hr before or after.
52. Select the days to be scheduled.
53. Select “Save”.
NOTE: Clock icon will be orange when activated and grey when deactivated.
The Schedule has been created.
To edit the schedule, select the “Clock” icon.
To disable the schedule, select the "Clock" icon and toggle the "Enabled" button to the OFF position.
Figure 27
Figure 28

12
Create a Room
Create rooms to organize RTS products. A maximum of 50 rooms can be created.
The Room has been created.
To edit the Room or delete the Room, select the "Gear" icon, select "Edit Room“.
Note: “All House” room cannot be deleted.
Set Photo to a Room
Add a photo to easily distinguish the room.
1) Select the room to add an image to.
2) Select the “Gear” icon.
3) Select “Set new photo”.
) k h bl d
54. Select the “Home” icon from the bottom menu.
55. Select the “Gear” icon in the top right corner.
56. Select “Create room”.
57. Name the room.
58. Select the RTS product to be added.
59. Select “Save”.
Figure 29
Figure 30

13
Add Additional TaHoma® Devices
Add additional TaHoma® Devices for whole home control or single room control.
The additional TaHoma® has been added.
IMPORTANT: When adding an RTS product to a multi-TaHoma® system, scan the TaHoma® closest to that RTS product.
60. From the TaHoma® app home page, select the Menu icon in the
bottom right corner.
61. Select “My Setup”.
62. Select “Add Gateway”.
63. Select one of the two options:
No, My Gateway is disconnected.
Yes, My Gateway is connected.
64. Select one of the two options:
Ethernet Cable Configuration
Requires TaHoma® Ethernet Adapter #187070 (sold separately)
Wi-Fi Configuration
65. Refer to the “Connect via Wi-Fi” section of this Guide (pg. 5) to
continue with setup.
Figure 31
Figure 32

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IV. SETTINGS
My Product: Used to add, delete, and edit RTS products
1. From the TaHoma® app home page, select the Menu icon in the
bottom right corner.
2. Select “My Products”.
• Add RTS product (+ icon)
• “Favorite” an RTS product (star icon)
• Edit a product (pencil icon)
oDevice name
oAdd a device to this group
oRemove a device from this group
oTest the device (see note below)
• Delete a product (trash bin icon)
NOTE: If the test button is pressed, and the motor is at the upper limit, the shade will move down after 5 seconds to
the lower limit.
If the test button is pressed and the motor is at the lower limit, the shade will move up for 5 seconds then back down
to the lower limit.
My Setup: Used to configure the TaHoma®
1. From the TaHoma® app home page, select the Menu icon in the
bottom right corner.
2. Select “My Setup”.
• View TaHoma® PIN and Version.
• Name the Interface - Change the name of the TaHoma®
Interface.
• LED Brightness - Change the LED brightness. (0%-100%)
• Connection – shows connection type:
(Ethernet or Wi-Fi) and SSID of the network connected for
Wi-Fi
• Signal strength – Strength of the connected Wi-Fi Network
• Add Gateway (Add up to a maximum of 10 TaHoma® devices)
Figure 33
Figure 34

15
Activity History:
Used to view all commands sent from Android or IOS devices and any
schedules that have launched.
1. From the TaHoma® app home page, select the Menu icon in the
bottom right corner.
2. Select “Activity History”
• History of all commands
• History of all scheduled commands
Advanced Settings: Used to set location, time zone, turn on automatic updates, turn on
push notification, and view TaHoma® app version.
1. From the TaHoma® app home page, select the Menu icon in the
bottom right corner
2. Select “Advanced Settings”
• Set location –use GPS location to set Sunrise and Sunset time
• Time zone – Set time zone from a list or automatically
• Automatic Gateway updates – Toggle ON to auto update
(OFF by default)
• Push Notification – Toggle ON to get information about the
status of your TaHoma® or RTS products (OFF by default)
• View TaHoma® App version
Figure 35
Figure 36

16
Optional: Third-Party Integration
TaHoma® is compatible with various third-party systems.
1. From the TaHoma® app home page, select the Menu icon in the
bottom right corner.
2. Select “Third-Party Integration”
• Amazon Alexa – Control devices with Alexa
• Google Home – Control devices with Google Assistant
• IFTTT – use If This Then That to create unique connections
with your devices
• Philips Hue – Add a Hue Bridge to control lights
• SmartThings – Control devices with SmartThings
• Control4 – Connect a Control4 system to TaHoma®
• Crestron - Connect a Crestron system to TaHoma®
• ELAN - Connect an ELAN system to TaHoma®
• SAVANT - Connect a SAVANT system to TaHoma®
• URC - Connect a URC system to TaHoma®
• RTI - Connect an RTI system to TaHoma®
• Brilliant - Connect a Brilliant system to TaHoma®
3. Follow the prompts and refer to the integration guides at
https://www.somfypro.com/tahoma-documentation.
An Integration Report is generated in the TaHoma® App which will include the TaHoma® PIN and IP address.
Third-Party Integration must first be enabled in the TaHoma® App.
Figure 37
Figure 38

17
TaHoma® RTS Product
Open/Raise/Extend
Moves EasyShade to up position.
Moves Awning to open/extended position.
Close/Lower/Retract
Moves EasyShade to down position.
Moves Awning to closed/retracted position.
On/Off
Turns LED Lights on or off.
+/-
Dims or brightens LED Lights.
APPENDIX
[Appendix A] Available Commands & Actions
[Appendix B] Share TaHoma®
To Share TaHoma® with a family member, the same login credentials used to create the account must be used to
login with another device.
[Appendix C] Forgot Password
1. From the TaHoma® App home page, select the Menu icon in the bottom right corner.
2. Select “Logout”.
3. Select the “Eye” icon next to password section to view the password.
OR
Select “Forgot password” to reset.
NOTE: An email will be sent to the registered email address with a link to
change the password.
[Appendix D] Wi-Fi Status
Check Wi-Fi Strength
From the TaHoma® app home page, select the Menu
icon in the bottom right corner, select "My Setup”
CHECK TAHOMA® CONNECTION STATUS
The TaHoma® icon on the top right corner of the
TaHoma® menu page will indicate connection status:
GREEN – Connected to the network
RED – Disconnected from the network
Figure 39
Figure 40
Figure 41

18
Thank you for Choosing SunSetter
July 22, 2022
SunSetter Products, 184 Charles Street, Malden, MA 02148 INS206-Somfy-TaHoma
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