SunStar QAIS-air- 03A1U-W User manual

Instruction Manual
QAIS-air-
Model No. 03A1U-W
V2
PCO (Photocatalytic Oxidation) Air Purifier
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Transcosmos America Inc.
879 W 190th St Suite 410, Gardena, CA 90248, USA
Phone: +1-844-884-1212
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.

Introduction
Features .............................. 01
Safety Precautions........ 01, 02
Names of parts ................... 03
How to Use
How to Install.................... 04
How to Use ................. 05, 06
Maintenance.............. 07 - 09
If necessary
Troubleshooting .................. 10
Specifications....................... 10
Accessories .......................... 10
Contact Information............ 10
Limited Warranty Policy
and Privacy Policy................ 10
- Be sure to turn OFF the power, and pull out the AC adapter. (Causing an electric
shock or an injury)
- Do not pull the cord. (A break in it may cause an electric shock or a fire due to a
short circuit etc.)
In cleaning
or carrying
In case of an abnormality
or a failure
- Do not use the AC adapter and cord in excess of the ratings of outlets and wiring
accessories, nor use them except at 120 VAC. (Causing a fire or an electric shock)
- Do not use the product when its AC adapter and cord are damaged or loosely
connected to outlet.
- Do not damage, process, forcibly bend, pull, twist, tie, or bring the cord close to hot
sections.
- Do not put any heavy things on the cord, nor put this between them. (Causing an
electric shock or a fire due to a short circuit etc.)
- Do not put a plug into or out of an outlet with wet hands. (Causing an electric shock)
- Do not use any other AC adapter than the enclosed one, nor use it for any other
purpose. (Causing a fire due to a burn, short circuit, etc.)
- Put the power plug all the way in securely. (Incomplete insertion may cause an
electric shock or a fire due to heat generation)
- From the power plug and terminal, remove dust periodically with dry cloth. (Faulty
insulation due to moisture may cause a fire)
As for the AC adapter and cord
- Do not disassemble, repair, or modify. (Causing an electric shock or a fire due to
combustion or malfunction)
- Do not soak the product in water or splash water on it.
- Do not install the product to a place that is hot and humid or where water will splash,
such as a bathroom. (Causing an electric shock or a fire due to a short circuit etc.)
- Do not put your finger, metallic substance, or any other foreign object into the air
intake, air outlet, and opening. (Touching inside may cause an electric shock or an
injury)
- Do not use the product within the reach of babies and infants. (Causing an accident
or an injury)
- Do not leave small parts, such as screws alone. (Otherwise, babies and infants or
pets may swallow them by accident.)
Main body
To prevent a fire, electric leakage, electric shock, and serious injury
WARNING
To prevent an electric leakage and injury, and protect property
CAUTION
Avoid installation to the following places:
- A place where greasy fumes or combustible gas may be used or leak. (Causing
ignition, combustion or smoking due to suction to the main body)
- A place near combustibles such as a curtain and a wastebasket. (Causing a fire)
- A place exposed to direct sunlight or heaters. (Causing deformation, degradation,
or discoloration)
- A place where the air intake or the air outlet will be blocked with a curtain.
- A place where your pets’ excreta will be splashed, or that which will be tampered
or jumped on. (Causing a failure)
- A place where your pets bite a cord. (Causing an electric shock)
- A place where your plants and animals are blown directly by wind from the air
outlet. (Causing them to be dried by wind)
- A place where vibrations are strong. (Causing a drop)
In installation
- Ventilate a room during use together with a burning appliance.
→This product does not have a ventilation function. (Causing carbon monoxide
poisoning)
- When it starts to thunder, do not touch the main body or the AC adapter. (Causing
an electric shock or a fire due to lightning)
- Do not step on, put a thing on, or lean on the main body. (Causing an injury or a
failure due to a drop)
- As for the TMiP.→Do not leave it wet in attachment. (Causing a failure or a
decrease in deodorization performance)
- Direct exposure of skin and eyes to UV-LED radiation from some UV-LED may cause
painful eye injury and burn-like skin reactions. Never look directly at a UV-LED even
briefly.
During use
QAIS-air- 03A1U-W
Thank you so much for purchasing the Sunstar Engineering product.
■Read this Instruction Manual carefully to use the product correctly and safely.
■Before use, be sure to read “Safety Precautions”. (pages 01,02)
■ After reading the manual, keep this at hand for ready reference.
FOR USE IN U.S. ONLY
WARRANTY VOID IF USED OUTSIDE U.S.
It cannot be used in the other countries different in power
supply voltage and power supply frequency.
The after-sales service is not applicable either.
Important
Contents
Features
- This product is equipped with SUNSTAR's proprietary photocatalyst (TMiP) and an ultraviolet LED to reduce
unpleasant indoor odors.
- By using this product on a daily basis, you can effectively improve the indoor environment.
- This product does not use HEPA filters, which need to be replaced periodically, so it saves you the trouble of
maintenance.
- In addition to a standard mode, a silent mode is available, in which this product is silent enough not to disturb
your sleep.
02
Introduction
01 Introduction
Introduction
<Example abnormalities and failures>
●The main body generates heat abnormally, and smells burnt.
●Operation stops.
●The product emits an abnormally loud sound, or vibrates violently.
●The cord is damaged. (e.g., some conductors are exposed or broken)
- In case of an abnormality or a failure, immediately turn OFF the power and
pull out the AC adapter. (Causing smoking, combustion, or electric shock)
Contact your dealer or access the contact information to request inspection.
- In pulling out the AC adapter or the terminal, hold and pull out the AC adapter or
the terminal without pulling the cord. (Causing an electric shock or a fire due to a
short circuit etc.)
- Not using the product for a long time, be sure to pull out the AC adapter from the
outlet. (Causing an electric shock or a short-circuit fire due to deterioration of
insulation)
- If your pets bite a cord, immediately stop them doing it. (Causing an electric
shock)
As for the AC adapter
and cord
- Do not spray insecticide or use insecticide of smoking type nearby. (Causing an
electric shock or a fire due to a short circuit etc. Pharmaceutical ingredients may be
emitted from the air outlet, doing harm to your health)
- Do not operate the product with the air intake and the air outlet removed. (Causing
a fire, short circuit, or decrease in deodorization performance)
- Do not use benzine or thinner for wiping, nor spray insecticide. (Causing cracks or a
fire)
- Keep the product away from combustibles, lit tobacco, incense stick, or the like.
(Causing a fire due to ignition)
Do not perform
the following
NOTICE
- Clean the air intake and the air outlet periodically.→This prevents clogging with your pet fur etc.
- Do not block the air intake and the air outlet during operation.
- Do not drop the product to give any strong shock to this. (Causing performance degradation or a failure)
This section describes the matters you should always observe to prevent
personal injury and damage to property.
Always observe
Safety Precautions
Always observe
Safety Precautions
The matter you must not do.
WARNING
Failure to observe
this “may result in
death or serious
injury.”
CAUTION
Failure to observe
this “may result in
slight injury or
damage to property.”
The matter you must do.
■The matters you should observe are depicted with the following graphic symbols.■For convenience of description, the results of wrong use are classified as follows:

Names of parts
How to Install
Name of Each Part of QAIS-air- 03A1U-W ■In order to achieve the original performance of the product, install it at a distance of 1 ft or more from walls and
furniture.
If you continue to use the product in the same place, the air sucked from the bottom of the product may stain the
wall or floor around the main unit.
We recommend cleaning the floor and walls on a regular basis.
- Use indoors at a temperature of 5 to 35°C. / 41 to 95℉.
- Install away from direct sunlight.
- Install near the source of odors.
- Make sure to hook the hook hole on the back of the
product. Failure to do so may cause the product to
fall, causing injury or damaging property.
- Check the wall material and structure, and select a
suitable mounting device that can withstand the weight
of the product.
Pilot lamp (blue)
Operation mode
selector switch
Power switch (ON/OFF)
Operation mode
indicator (white) Hook hole
Air outlet
Air intake
Cover Upper unit
Lower unit
screw
Nameplate
(Label)
DC jack
- Install the main unit on the floor or table.
- Install the main unit in a place where it will not be
bumped by people or things.
- Do not block the air intake and air outlet with any
objects.
- Connect the power code and plug it into an outlet.
Laying flat
On the Wall
How to Use
04
How to Use
03 Introduction

How to Use How to Use
Connect the terminal to the main unit. Fit the code into the groove in the main unit.
You can select the draw-out direction of the power code according to how the main unit is installed.
1. Start
Turn ON the power switch; the product will start to operate and the pilot lamp will light up.
Connect the power
plug to an AC outlet.
Laying flat On the wall
Terminal
Power ONPower OFF
Power ONPower OFF
3. Stop
Turn OFF the power switch to stop the operation.
In Case of Electrical Failure
The pilot lamp (blue) and a standard mode lamp light up.
The product always operates in standard mode after
the power switch is turned ON.
Pilot lamp
(blue)
Standard mode
Two operation mode lamps
(white) light up.
If an electrical failure occurs, causing an energization failure, all lamps will turn OFF.
(All lamps will turn OFF also when the power switch is turned OFF.)
Electrical failure
All lamps turn OFF.
2. Select operation mode
Each time you press the operation mode switch, the operation mode switches between a standard
mode and silent mode.
Silent mode
Pilot lamp
(blue)
Pilot lamp
(blue)
Standard mode
Two operation mode
lamps (white) light up.
Only the lower
operation mode lamp
(white) lights up.
05 How to Use 06
How to Use
Connect the terminal of power code.

TMiP unit (inside the main unit)
Wipe the main unit with
a soft, dry cloth.
(2) Put your finger in the round notch on
the bottom of the main unit and pull
out the air intake guard horizontally.
(3) clean off dust with a
vacuum cleaner.
(4) Insert the air intake guard
horizontally and firmly into
the main unit.
(1) Turn OFF the power and unplug the power plug from the AC outlet.
Round notch
Maintenance If odors cannot be removed or are difficult to remove, or if the operation noise
becomes loud, please do maintenance of the unit.
The frequency of maintenance varies depending on the usage environment.
Maintenance Prolonged use of the TMiP unit with a strong odor may degrade its deodorizing
ability. Soaking the TMiP unit in boiling water can restore its deodorizing ability.
Cleaning of Air intake guard
(1) Turn off the power and unplug the power plug from the outlet.
(5) Remove the TMiP unit.
(4) Remove the four screws and remove the
upper unit.
(2) Disconnect the power cord from
the main unit.
(3) Turn the cover counterclockwise and remove it from the main unit.
Cleaning of TMiP Unit
Daily cleaning
Point of Maintenance
07 How to Use 08
How to Use
(6) Place the TMiP unit in a heat-resistant container (e.g. a metal
tray etc.) and fill it with boiling water to a depth of at least
1.2inch / 3 cm. Soak the entire TMiP unit in the boiling water
for about 20 minutes.
(7) After 20 minutes, pour water into the container
to cool the TMiP unit.
TMiP unit
Air intake
Air intake guard
Depthof
boiling
water
min
1.2inch
-Becarefulnottoburnyourselfwhenhandlingtheboilingwater.
-Carryoutsoinareahotwaterflows.(e.g.sinketc.)
-DonotheattheTMiPunitimmersedinhotwater.(Donotuseamicrowaveorrange)
CAUTION

09 How to Use 10
If necessary
(10) Attach the TMiP unit.
(13) Attach the cover aligning the hooks on the cover with the recesses in
the upper unit, and turn it clockwise (in the LOCK direction displayed on
the upper unit) to attach it securely.
(12) Tighten the four screws
with a phillips screwdriver.
(11) Attach the upper unit. At that time, align the notch indicated by the
arrow on the upper unit with the notch in the lower unit to install.
TMiP unit
Cover Hook
Upper unit
Lower unit
Close-up
Troubleshooting
Perform the following checks. If the problem persists, be sure to turn OFF the power, unplug
the AC adapter, and contact your dealer or use the contact information to request repair and
inspection.
Specifications
■Evaluation method*
- Operating Sound is measured based on the JIS C9615 A scale, standard of the Japanese Industrial Standards.
Problem
Does not
operate
Cannot or
difficult to
remove
odors.
- Is the power plug connected firmly?
→ Plug the power code firmly into the DC jack on the main unit
and an AC outlet.
- Is the power switch turned ON?
→ Press the power switch on the back of the main unit.
- Is the upper unit attached correctly?
→Align the notch indicated by the arrow on the upper unit with
the notch in the lower unit to install.
Makes loud
noise.
Pilot lamp
(blue) is OFF.
Abnormal
vibration or
heat generation
- Is the air intake guard clean?
→ Clean the air intake guard.
- Immediately unplug the power plug and
access the contact information.
- If out of operation
→See “How to Use.”
- If in operation
→Immediately unplug the power plug and access the contact
information.
- Is the pilot lamp ON?
→ Check that the TMiP unit is securely attached.
- Is the air intake clean?
→ Clean the air intake guard.
- Is the TMiP unit clean?
→Clean the TMiP unit.
- Check whether the main body is not installed too far away
from the smell source.
→Install the main body near the smell source.
Check and remedy
Product name
Model Number
Power supply
Power consumption
Operating sound (dB)*
Dimensions
Product weight
Code length
QAIS-air-
03A1U-W
120VAC,60Hz
17 W
Silent mode: 26 dB / Standard mode: 33 dB
10.2×10.2×3.5 inch
2.4 lbs
6.6ft
These values are representative and not guaranteed.
Accessories
- Instruction manual ·································1
- AC adapter ···············································1
P.05
P.05
P.09
P.07
P.08
P.04
P.07
P.10
P.10
P.05 - 06
P.08 - 09
If necessary
Limited Warranty Policy and
Privacy Policy
Refer to the SUNSTAR QAIS website
(us.sunstarqais.com) for information on
warranty and privacy policy.
Upper unit
(8)
Shake the TMiP unit to drain water.
・Hold the TMiP unit firmly with both hands and shake it gently.
Shake the TMiP unit up and down gently to drain water.
※Be careful not to drop the TMiP unit or let it hit the
surroundings.
(9) Dry the TMiP unit.
・Expose the TMiP unit to sunlight and let it
dry naturally for at least half a day.
Be careful not to drop the TMiP unit or let it hit the
surrounding area.
Do not place the TMiP unit near a fire or in a fire.
Contact Information
Sunstar Engineering Inc.
Email : [email protected]
URL : us.sunstarqais.com
Maintenance
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