SUR-RON Ultra Bee Series User manual

This manual will provide you a better understanding of your Ultra Bee electric
motorcycle. Please take your time to read this manual and all safety labels
carefully before riding.
This manual contains the most current product information available at the time
of printing, your motorcycle may look and setup differ from the information
supplied in this owner’s manual. Please visit our website www.sur-ron.com for
updates and additional information about your motorcycle.
Ultra Bee Series
Electric Motorcycles
Owner's Manual
Manufacturer: CHONGQING QIULONG TECHNOLOGY CO., LTD
Address: NO. 29, NO. 2 ZHICAI VILLAGE, QIEZIXI STREET,
DADUKOU DISTRICT, CHONGQING, CHINA
Post Code: 400082 Tel:[phone]
Version: YQ5A-EN-V1.0 Issue Date: 2023.02.20
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latest manual

I n t r o d u c t i o n ..........................................................1 .1
I m p o r t a n t N o t i c e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1
Tr a n s p o r t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 2
Sa fety In form ati on...........................................................2 .1
S a f e t y R i d i n g R e q u i r e m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 .1
Impor tant Information.......................................................................2.3
Location of Important Labels.............................................................2.5
F e a t u r e I n t r o d u c t i o n ...................................................3 .1
Di s p l a y an d Indi c a t o r .....................................................4 .1
Da s h b o a r d O v e r v i e w. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 .1
F e a t u re S e t t i n g ...........................................................5 .1
D a s h b o a r d S e t t i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 .1
System Feature Mode Display..........................................................5.3
Range varies in Ultra Bee electric motorcycles similarly to how it varies in gas motorcycles. The range variety of
Ultra Bee electric motorcycles comes from the riding application after each full charge. In addition to riding habits,
energy consumption is also affected by environmental conditions (such as extreme cold or hot weather, riding on
steep hill or soft sand etc.). To achieve the maximum range with a single full charge, please pay attention to reduce
the maximum speed, lessen sudden acceleration and maintain a constant speed to ensure the maximum range.
To reach the maximum range, please follow the tips below:
1.Avoid frequent and acute acceleration and braking.
2.Under absolute safe riding conditions, please reduce the riding speed by using throttle to decelerate instead of
pulling the brake lever. When you’re riding the Ultra Bee, if the motorcycle is moving and the throttle is in the
idle position, the energy regenerative brake will reduce the speed of the Ultra Bee and convert kinetic energy to
charge the battery pack.
3.Maintain a correct tire pressure (Please refer to Recommended tire pressure table at page10.9).
4.Remove unnecessary goods and reduce load.
5.The maximum range in winter or summer could be slightly different.
In conclusion, you can estimate the bike range according to the above factors and your riding habits.
V1.0
Ultra Bee R (Road)
ABS(optional)
Headlight,Turn Signals
and RearBrake Light
AT Tires
Note: The range will be varying significantly according to the various tough road conditions
during offroad riding.
Riding Tips For Maximum Range
This manual covers the following electric motorcycles:
\
Headlight,Turn Signals
and RearBrake Light
Offroad Tires
\
Headlight
\
Offroad Tires
Ultra Bee T (Trail) Ultra Bee X (Offroad)
Table of Contents

Feature Introduction...............................................................6.1
Handl ebar controls. ........ ............. ........ ............. ........ ............. .......6 .1
Riding Mode Switch..................................................................................6.4
Parking Brake Operation............................................................................6.4
Battery Pack Removal...............................................................................6.5
Battery Pack Installation...........................................................................6.6
Charger Storage………………………………………………………….......……………....…6.7
St ar t i n g an d O p e ra t i ng ..................................................7.1
C h e c k Be f o r e R i d i n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1
K e y S w i t c h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.1
Steering Lock............................................……………..................................7.2
Seat Lock............................................…………...…........................................7.3
Sta r t i ng and Opera ting. . .... . ..... ..... . .... . ..... ..... . .... . ..... ..... ..... . .... . ...7.3
Temperature Indi cator........................... ............................... ..........7.4
A B S (A n t i - l o c k B ra k i n g Syste m ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. 5
F r o n t F o r k A d j u s t m e n t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.7
Rear Shock Adjustment........................................................................7.8
Po w e r Ma n a g eme n t .........................................................8 .1
B a t t e r y Pa c k . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 .1
Power Supply and Charging..................................................................8.2
Po w e r Sys t e m Ma n a g e men t ............................................9 .1
P o w e r Syst e m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 .1
Maintenance............................................................................10.1
Maint ena nce Item ........... ........... ........ ... ........ ........... ........... ........ 10.1
Maintenance Records....................................................................10.1
Sc heduled M aintenance......... .......................................................10.1
Maintenance Sche dule.................................................................. 10.1
Torque Management..............................................................................10.3
Battery Pack..........................................................................................10.5
Brake System.........................................................................................10.5
Brake Fluid Check...................................................................................10.8
Suspension System...............................................................................10.9
Table of Contents
Table of Contents

W h e e l s a n d T i r e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 0 . 8
Chain.........................................................................1 0 . 9
Headli g h t Adju s t m e nt ....... . . . ........ . . . ........ . . . ........ . . . ........ . . . ......10.10
Light Replacement.............................................................................10.11
Motorcycle Cleaning..........................................................................10.12
Long-term Stora g e . . .......................... . . . . . . . . . . . . . . . . . . . . .................10.13
Ultra Bee Electric Motorcycle Parts....................................................10.14
Fuse..... . . ..... . . ...... . ...... . ...... . ...... . ...... . . ..... . . ..... . . ..... . . ...... . ...... . .10.14
Motorcycle Electrical Circuit Diagram..................................................10.15
Tro u b l e s h o o t i n g ...........................................................1 1.1
U l t ra B e e E l e c t r i c M o t o r c y c l e Tr o u b l e s h o o t i n g . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1
Te m p e rature Prec a u t i o n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1
Safety Interlock..................................................................................11.2
Precautions for Ultra Bee Electric Motorcycle.......................................11.2
System Warning Message..................................................................11.3
Troubleshooting.................................................................................11.8
Wa r ra n t y I n f o r m a ti o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 . 1
Cond i tion of Wa rranty..... . ..... . ..... . . ..... . ..... . ...... . ..... . ..... . ...... . ..... . 12.1
Period of Warra n t y fo r Su r ron Moto rcycl e.... . . ...... . ...... . . ...... . . ...... 1 2 .1
Pa r t s Cove red by the Wa rranty. . ....... . . . ....... . . . ....... . . ........ . . ....... . . 1 2.2
Wa r ra n t y Labor Cove rage. . . . . . . ..................... . . . . . . . . . . . . . . . ..............12.2
Genera l Exc l u sion from Wa r ra n ty........ . . . . ........ . . . . ......... . . . . ........ . . 1 2 .2
Owne r Re spons i bility .... . ..... . ..... . ..... . ...... . ..... . ..... . ..... . ...... . ..... . ..12.3
Limit a tions on Warranty..... . . ...... . ...... . ...... . . ..... . . ...... . ...... . ...... . . ..12.4
How to Obt ain Wa rranty Ser v ice …..... ..... ..... ..... ..... ..... ..... ..... ..... 12.5
Re p orting Saf ety De fect s ... ..... ..... ..... . .... . .... . .... . ..... ..... ..... ..... . ...1 2 .5
Annex............................................................................1 3 .1
M a i n t e n a n c e R e c o r d S h e e t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .....1 3 .1
After- s a l e s Ser v i c e Re c o rd Sheet... . . . . ......... . . . . . ......... . . . . ......... . . . . 1 3.7
Parameters List ............. ............. ............. ........ ............. ............. ..13.9
Table of Contents
Table of Contents

Important Notice
Congratulations on your decision to purchase a Surron electric motorcycle.
We welcome you to the community of Surron motorcycle riders. You are now the owner of state-of the art electric
motorcycle which, with appropriate care, will bring you pleasure for a long time to come.
This electric motorcycle has been designed and built mainly to withstand the normal stresses and strains of offroad use,
and only authorized for operation on public roads in its homologated version. This motorcycle must only be used as
intended, dangers can be arisen for people, property and the environment through use not as intended.
This manual is designed to provide you with a better understanding of the operation, inspection, basic maintenance
requirements, main functions, helpful tips and explain important safety matters of this electric motorcycle. Please read
through this Owner’s manual carefully, exercise cautiously when riding the motorcycle, and contact Surron or the
authorized Surron dealer if you have any questions. For the latest manual updates and additional information about
your motorcycle, please visit the official Surron website:
www.sur-ron.com
This manual is intended for personal use only, this manual is not intended for commercial use. To protect your investment,
we urge you to take responsibility for keeping your Ultra Bee well maintained. Scheduled service is a must, of course. But
it’s just as important to observe the break-in guidelines, and preform all the pre-ride and other periodic checks detailed in
this manual. This Owner’s Manual should be considered a permanent part of this motorcycle and should remain with it
even if the motorcycle is subsequently sold. Please make sure the next owner well received the manual, it is, by regulation
and law in same countries, regions or states, an important part of the vehicle.
All specifications contained herein are non-binding. This manual contains the word WARNING! to indicate something
that could hurt you or others. The terms “right” or “left” in this manual refer to the rider’s right or left side when
sitting on the motorcycle.
If you have any questions concerning the operation or maintenance of your motorcycle, or if you ever need a special
service or repairs, please contact your authorized Surron Motorcycles dealer, and remember that your dealer knows
your Ultra Bee best and is dedicated to your complete satisfaction. If the dealer’s service cannot meet your
requirement, you can also contact Surron’s After-sale Service Department for help at any time:
[e-mail]
Happy riding! We wish you enjoy safe and excellent riding at all times.
Introduction
1.1 1.2
_____________________________W a r n i n g _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If the power supply, charging system or any other power related equipment is damaged or malfunctioned, please stop
using the charger or vehicle immediately and contact the local Surron authorized dealer or workshop for replacement
or repair.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ W a r n i n g _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
This product can expose you to chemicals, including lead and BPA, which are known to the State of California to
cause cancer or birth defects or other reproductive harm. For more information, go to www.p65warnings.ca.gov.
Transporting
It is highly recommended that the electric motorcycle be firmly secured on the transport frame using ratchet straps
while it is being transported. It is also recommended to use soft straps to reduces scratches or other damages.
It is recommended to fix the ratchet straps according to the points shown in the figure. The front two are tied to the
handlebar and the back two are tied to the left and right swing arm. Please do not damage the chain or brake line when
tied the straps. The tie down straps should be at a 45° angle from the motorcycle. Please follow the manufacturer’s
instructions for the ratchet straps you are using.
If you use a truck or motorcycle trailer to transport your Ultra Bee, we recommend that you follow the guidelines below:
1. Use a loading ramp.
2. Secure the motorcycle in an upright position, using motorcycle tie-down straps.
3. Avoid using rope, which can loosen and allow the motorcycle to fall over.
To secure your Ultra Bee, brace the front wheel against the front of the truck bed or trailer rail.
Attach the lower ends of two straps to the tie-down hooks on truck bed or trailer rail. Attach the upper ends of the
straps to the handlebar (one on the right side, the other on the left), close to the fork.
Check that the tie-down straps do not contact any control cables or electrical wiring.
Introduction

Tighten both straps until the front suspension is compressed about half-way. Too much pressure is unnecessary and
could damage the fork seals.
Use another tie-down strap to keep the rear of the motorcycle from moving.
We recommend that you do not transport your Ultra Bee on its side. This can damage the motorcycle.
Safety Riding Requirement
Your electric motorcycle can provide many years of
service and pleasure if you take responsibility for your
own safety and understand the challenges you can
meet while riding. There is a lot you can do to protect
yourself whilst riding. Be aware that offroad racing is a
physically demanding sport that requires more than just
a fine motorcycle. To do well, you must be in excellent
physical condition and be a skillful rider. For the best
results, work diligently on your physical conditioning
and practice frequently.
This electric motorcycle has been designed and built
mainly to withstand the normal stresses and strains of
offroad use. This electric motorcycle is only authorized
for operation on public roads in its homologated
version. This motorcycle must only be used as
intended, otherwise dangers can be arisen for people,
property and the environment through use not as
intended.
You will find many helpful recommendations and safety
instructions throughout this manual. The followings are
a few that we consider to be the utmost important.
Ultra Bee is a high performance electric motorcycle and
should be treated with extreme cautions.
Proper safety gear, including a regional/national
approved helmet, riding boots, eyewear, gloves, and
protective clothing should be worn while riding to
reduce the risk of potential injury, whether you are
practicing to improve your skills, or riding in
competition. We highly recommend the use of full
height motocross boots since the vast majority of
motorcycle injuries are through ankle, leg and foot
impact.
Read all Warning! and instructions in this manual as
well as all the safety labels on the bike before
operating your electric motorcycle.
Never allow a guest to ride your electric motorcycle
without proper instruction.
Ensure you have the legal qualification to ride the
motorcycle before operation.
Never consume alcohol or drugs before operation of
your electric motorcycle. Even one drink or drug can
reduce your ability to respond to changing conditions,
and your reaction time get worse with every additional
drink or drug. So don’t consume alcohol or drugs and
ride, and don’t let your friends or others drink and ride
either.
People unwilling or unable to take responsibility for
their actions should not use this motorcycle. You
assume all responsibility while operating your
motorcycle. The seller assumes no liability for misuse
or operator negligence.
Take time to get to know your Ultra Bee. Because every
motorcycle is unique, take time to become thoroughly
familiar with how this one operates and responds to
your commands before placing your machine, and
yourself, in competition.
1.3 2.1
Safety InformationIntroduction

2.2 2.3
Learn and respect your limits. Never ride beyond your
personal abilities or faster than conditions warrant.
Remember that alcohol, drugs, illness and fatigue can
reduce your ability to perform well and ride safely.
Keep your Ultra Bee in safe condition. Use only Surron
approved parts and Surron Motorcycles genuine
accessories. Maintaining your Ultra Bee properly is
critical to your safety. A loose bolt, for example, can
cause a breakdown in which you can be seriously
injured. Only operate the vehicle when it is in perfect
technical condition, in accordance with its intended use,
and in a safe and environmentally compatible manner.
This motorcycle is a high voltage electric motorcycle,
follow the safety and caution instructions that apply
when using an electric motor. If you smell an unusual
odor coming from the lithium-ion (Li-Ion) battery, park
your Ultra Bee in a safe place outside and away from
flammable objects, and then turn off the key switch.
Contact your local authorized Surron dealer to help you
to inspect your Ultra Bee immediately.
Prior to each use, the rider must check everything listed
in the “Check before Riding” section on page 7.1, and
the charge level of the battery pack as indicated on the
dashboard display.
It is important to keep your motorcycle properly
maintained and in safe riding condition. Having a
breakdown can be difficult, especially if you are
stranded offroad far from your base. To help avoid
problems, inspect your motorcycle before every ride and
perform all recommended maintenance according to
the maintenance schedule and adjustment requirements
listed in this manual. Be sure you understand the
importance of checking all items thoroughly before
riding. If your Ultra Bee is offroad version, please
understand your motorcycle is designed and
manufactured for offroad use only. The tires are not
made for paved surface use and the motorcycle does
not have turn signals or other features required for use
on public roads. If you need to cross a paved or public
road, use other authorized vehicle to transporting or get
off the motorcycle and push your motorcycle to your
destination.
The rear brake lever is located on the left side of the
handlebar. Because this electric motorcycle does not
have a manual transmission, and thus there is no clutch
and gear shifting.
Modifying the motorcycle is prohibited, as otherwise
safe operation cannot be guaranteed. Modification such
as using opening Li-ion battery pack, motor, and MCU
may render the motorcycle unsafe and may cause
severe personal injury. The manufacturer does not hold
liable for non-approved modifications.
Be very careful when loading or adding accessories to
your motorcycle. Large or heavy items may adversely
affect the handling and performance of your
motorcycle.
Important Information
Several important operational considerations are listed
below:
Always turn the key switch A and motor stop switch B
to the OFF position when not actively riding. It is
extremely easy to forget that the motorcycle is still in
standby mode because it is completely silent. An
accident might occur if the motorcycle is left powered
on while getting on or off the motorcycle.
Turn the motor stop switch B OFF and make sure the
READY indicator is not light up when pushing or moving
the motorcycle.
Use the parking brake C when you are stopped on a
ramp or steep hill. Do not hold partial throttle to keep
the motorcycle stationary on a ramp or steep hill, as it
can trigger the locked rotor protection which cause the
motorcycle to slip back.
A rechargeable Lithium-ion battery is installed in the
motorcycle. The battery pack is located under the seat,
please recharge the battery pack of your electric
motorcycle after each use. Once fully charged, please
disconnect from AC power supply. Make sure that the
charging is carried out in a safe and open space or
under monitor.
When unplugged the battery power plug while the key
in the OFF position, the motorcycles electronic
components will consume a small amount of power and
the battery pack will drain extremely slowly. If you
don’t ride for a long-term period of time (30 days or
more), you may need to charge the electric motorcycle
for a few hours prior to your next ride.
The battery pack will be damaged if it is stored for a
long time under low power.
B
A
C
Safety InformationSafety Information Safety Information

2.4
A
B
A
B
A
Battery pack
Warning Label B
High Voltage
Warning Label A
Battery pack
Warning Label C
Location of Important Labels MCU recommended torque label A,MCU info label B
Frame Nameplate A, VIN label B
Motor Serial Number A
Safety InformationSafety Information Safety Information
__________C a u t i o n __________
Only charge the Ultra Bee lithium-ion battery pack
with the manufacturer’s genuine charger or Surron
approved charger. Only use the battery pack while it is
inside the vehicle.
The battery pack does not require nor benefit from
deep discharging. To get the maximum battery pack
lifecycle, recharge the battery pack after each ride.
Constantly leaving the battery pack in a deep
discharging state will damage the battery cell.
Failure to follow instructions of the battery pack
storage and charging as written in this manual may
void the warranty of your Ultra Bee electric motorcycle.
These guidelines have been rigorously tested to
ensure maximum battery pack efficiency and service.
__________N o t e _ _ _ _ _ _ _ _ _ _
The battery pack contains components and elements
that might harmful to the environment, so please
dispose the battery pack properly and in compliance
with the applicable regulations. Never throw the
battery into the household trash bin.
2.5

2.6 2.7
If your vehicle has T-BOX installed, please visit the
Download Center of Surron official website. Download
the Surron App, install and connect the device to use.
Vehicle VIN Label
T-BOX(Telematics BOX)
SIM Label
T-BOX(Telematics BOX)
S/N Label
Scan this QR
code to enter
the Download
Center.
Safety InformationSafety Information Safety Information

A. Mirrors
This Ultra Bee electric motorcycle is equipped with convex
mirrors. A convex mirror has a curved surface in order to
offer a greater field of view than a similar flat mirror.
However, the greater field of view makes objects seem
further away than they really are. Care must be taken
when judging the distance of objects seen in these mirrors.
B. Rear Brake Lever
For description and operation, please refer to “Feature
Introduction”, on page 6.1.
C. Parking Brake Lever
For description and operation, please refer to “Feature
Introduction”, on page 6.1
D. Rear Brake Fluid Reservoir
For description and operation, please refer to
“Maintenance”, on page 10.5.
E. Left Combination Switch
For description and operation, please refer to “Feature
Introduction”, on page 6.1.
F. Dashboard
For description and operation, please refer to “Display
and Indicator”, on page 4.1. and “Feature Setting”,
on page 5.1.
G. Key Switch
For description and operation, please refer to “Starting
and Operating”, on page 7.1.
H. Front Brake Fluid Reservoir
For description and operation, please refer to
“Maintenance”, on page 10.5.
I. Front Brake Lever
For description and operation, please refer to “Feature
Introduction”, on page 6.3.
J. Right Combination Switch
For description and operation, please refer to “Feature
Introduction”, on page 6.3.
K. Throttle Grip
For description and operation, please refer to “Feature
Introduction”, on page 6.3.
L. USB Port
5V 2.4A USB A port
Feature Introduction
3.1 3.2
Feature Introduction