Sure Electronics Surebell User manual

Quick Start Guide
Smart DoorbellTroubleshooting
If I am not receiving calls/notications from my Sûrebell?
Check, whether your notifications are enabled on the Sure App and also in
device settings. Then, do check your Wi-Fi Strength. Finally, ensure that
your phone is not in power saving mode.
What can I do if the night vision feature is not functioning properly?
Ensure that IR LEDs on the device are turned on (IR LEDs are near bell
button). ALS should not be covered
How does Theft Warranty work for the Sûrebell?
To avail the theft warranty, user must be on cloud package. Then,
in case of theft, please provide invoice copy and a First Information
Report copy form your local police station and mail it to support@
securewithsure.com
How long does the warranty of the Sûrebell last?
Warranty for the Surebell expires exactly 12 months from the date
of purchase.

Compliance
FCC statement:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Country Code selection feature to be disabled for products marketed to the US/CANADA
While Using Sûrebell
- You can also choose to stop notification alerts through the app
if you wish not to be disturbed.
- Motion sensitivity can also be adjusted through the Sûre app.
- Furthermore, selecting Motion settings in the app will help you
choose your region of interest. Drawing your own region-of-
-interest helps you to limit motion notifications that come for
movements only within that region.
- Use the ‘Manage User’ option to invite family members and
friends. This will allow them to use the device and receive
notifications from your device.
Please note, device once paired with chime enabled should not
be used without chime. (Warranty void)

While Using Sûrebell
Know Your Device
Speaker
Status LEDs
Two colour LEDs
in White and Blue
Camera
FOV 172º H , 130º V
Ambient Light
Sensor (ALS)
BELL BUTTON
Press to make call
and ring doorbell
IR LEDs
For night vision
MIC
1 Motion detected in front of your Sûrebell will send notifications
to your smart phone.
2 Ringing the Sûrebell will give you a call notification on your
smart phone.
3 Sûrebell comes with IR LEDs and ambient light sensor (ALS),
which is located next to the camera eye that allows the device to
be used in night mode.
App Usage
- The Sûre App is your gateway to access and use all of the
Sûrebell features.
- You can view live footage from your device by choosing the
Live View option in the app.

Know Led Patterns
DEVICE BOOT UP
(STATIC BLUE)
WRONG WIFI PASSWORD
(BLINKING BLUE)
DEVICE IN CALL
(WHITE SPINNING)
CONFIGURATION MODE
(WHITE FLOWERY PATTERN)
LOW WIFI SIGNAL
(STATIC BLUE)
DEVICE READY TO USE
(STATIC WHITE LIGHT)
ONLY WHEN ADDING A DEVICE OR CHANGING WIFI PASSWORD

Before you get started, we suggest you to watch installation video
at www.securewithsure.com/support/videoguides
1 Check for a strong WiFi connection, near the installation of your
smart doorbell, or use a wifi extender.
2 Make sure that your package includes the Sûrebell, two small screws
with silicone back cover, three mounting screws, three plastic rivets,
O-ring wire and a screw driver.
3 Make sure that your wiring is connected to a mechanical doorbell
chime with a minium voltage of 220/230/240 VAC
4 Do not use Surebell without chime, if installed with mechanical
doorbell chime. Failing to do so will cause damage to the Sûrebell and
void the warranty.
5 Suggestive height of installation is 3.5/4 feet to have full coverage of
a tall person standing two feet away from bell.
Before You Begin
7 Download the Sûre App from the Play store or Itunes.
8 Follow the Sign up process and establish the admin. Only admin can
then provide access to other users.
9 Start by adding a new device to your account from your app, to your
home Wi-Fi network. (Log on to www.securewithsure/support/
videoguides)
10 With Sûre app, you can now begin using your Sûrebell and all the
incredible features that come along with it.
You’re Almost There
SCAN TO DOWNLOAD

Plastic rivet for wall inserts
Connected AC wire to O-ring wire
Mounting screw placed (in white)
Before you can start using the Sûrebell, it must be physically installed
and integrated to your home network.
1 If, you have an existing doorbell, remove it and make sure that the
two wires used to connect your doorbell button remain exposed.
2 Mark and drill the appropriate holes in the wall for the mounting
bracket. Line the bracket against the wall where you would like to
install the doorbell. Using the bracket as a guide, mark the wall with
the three corresponding holes for the screws.
3 Remove the mounting bracket, and drill three holes slightly smaller
than the wall anchors. Push in the three inside plastic rivets
included in the box, use a soft face hammers if needed.
4 Attach the dual live wires to the O-ring wire provided. Put AC screw
in Metal O-ring, connect AC wire to O-ring wire and fasten AC
screws placed at the back of your Sûrebell .
5 Place the back panel on the wall, considering the holes and tighten
the screws.
6 Attach the device to the installed back panel and tighten the screws
on the left, top and right regions.
Getting Started