Surecall Fusion4home omni/panel User manual

07.14.2021

Cellular signal booster kit for the Home or Ofce

Fusion4Home Max

User Guide

Thank you for purchasing SureCall’s Fusion4Home Max cellular signal booster kit. SureCall’s Fusion4Home Max was

specically designed to eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing

cellular signals in homes and ofces.

If you have any questions during setup, please reach out to our US-based experienced support technicians:

Call: 1-888-365-6283

Email: [email protected]

Visit: www.surecall.com/support

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TABLE OF CONTENTS

How it works ..................................................................................................................................... 4

PACKAGE CONTENTS........................................................................................................................ 4

BEFORE INSTALLATION..................................................................................................................... 6

Installation Overview......................................................................................................................... 6

INSTALLATION .................................................................................................................................... 6

Step 1. Find the Area With the Strongest Signal............................................................................... 6

Step 2. Install the Outside Yagi Antenna and Outside Amplier........................................................ 7

Step 3. Install the Inside Amp and Inside Antenna. .......................................................................... 9

Step 4: Connect to Power and Turn On .......................................................................................... 10

Check and Optimize System, if Needed ..........................................................................................11

IF YOU WANT TO IMPROVE PERFORMANCE.................................................................................11

Antenna Isolation .............................................................................................................................11

TROUBLESHOOTING ....................................................................................................................... 12

LED INDICATORS.............................................................................................................................. 13

SPECIFICATIONS.............................................................................................................................. 14

Kitting .............................................................................................................................................. 14

CONSUMER GUIDELINES................................................................................................................ 16

WARRANTY ....................................................................................................................................... 17

Three-Year Product Warranty ......................................................................................................... 17

How it works

1. The high-gain outside antenna captures even the weakest cell signal, from the cell tower where it is aimed.

2. The Fusion4Home Max outside booster uses Extended Range Technology™ (ERT) to grab signal outside, at its

strongest point, where it boosts voice, text and data signals for all 4G & 5G devices.

3. Using low-loss RG-6 cable, signal is transmitted from the outside to the inside Fusion4Home Max inside

host amplier.

4. The signal is then broadcast from the inside panel antenna to all cellular devices in range.

5. The Fusion4Home Max system also works in reverse, boosting the outgoing signal and to faraway and hard-to-reach

towers.

Outside

Yagi Antenna

Outside Amp

Inside Antenna

Power Supply

Booster

Coax cable

How the SureCall Fusion4Home Max Works

PACKAGE CONTENTS

Unpack all package contents. For missing or damaged items, contact your reseller.

Turn over the signal booster and record the model and serial number for reference:

Serial #: ________________________________________________________________

Purchase Date: __________________________________________________________

Keep the carton and packing material to store the product in case you need to return.

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Inside Components

1. Fusion4Home Max inside

host amplier and power supply

3. Inside Cable

(20 ft.)

Outside Components

Your Fusion4Home Max signal booster package includes the following items:

• SureCall Fusion4Home Max inside host and power supply

• Directional Panel Inside Antenna

• Inside cable (connects inside Panel to the booster)

• Outside Yagi antenna

• Outside Amplier

• Outside Cable (connects outside amplier to inside host)

2. Panel antenna

4. Outside Amp 5. Yagi antenna 6. Outside cable (75 ft)

With mounting bracket With mounting bracket

Warning: Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.

BEFORE INSTALLATION

Prior to securing the location of any booster parts, a “soft install” is recommended as adjustments may be needed to optimize

performance.

Ensure adequate separation between the planned locations of the inside and outside antenna – at least 25 ft (see diagram

”Antenna Separation” on page 7).

For kits that use directional antennas (outside or inside), the directional antenna(s) should be oriented in a way that they do

not “face” the other antenna (see “Aiming Directional Antennas” Diagram).

Ensure sufcient cable length between the outside antenna location and booster location. The length of the provided cable is

75 ft.

Installation Overview

Step 1. Find the outside area with the strongest signal.

Step 2. Install the outside antenna and outside amp in the location identied in step 1.

Step 3. Install the Inside antenna and inside in where signal is needed.

Step 4. Connect power source and turn on.

Step 5. Congure gain settings if needed.

INSTALLATION

Step 1. Find the Area With the Strongest Signal

Using your phone, identify the outside location with the strongest signal for placement of your outside antenna. Generally, this

is found above the rooine on the side facing your nearest cell tower and as high as possible – where the antenna can ‘see’

your cell tower. To nd the location of your carrier’s closest cell tower, go to www.antennasearch.com.

The coverage area that the booster provides is directly related to the strength of incoming signal received by the outdoor

antenna. Mounting the outside antenna where the signal is the strongest will provide the best results.

Please note, if signal is extremely weak where the outside antenna is installed, indoor coverage will be limited. Bars are not

always a reliable measure of signal. The best way to conrm signal coverage is the ability to place and hold a call.

More detailed measurements can be taken by reading your phone’s signal in decibels(dB). Decibels are measured in the

Signal Strength

Excellent

-50 dB

-60 dB

-70 dB

-80 dB

-90 dB

-100 dB

GoodPoor

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negatives and generally should fall between -40 and -130. A score closer to zero indicates a stronger signal. For example, a

signal of -120 dB indicates no service, while a score of about -50 dB means you have excellent signal.

For specic dB signal measurements, use the methods below.

• iOS - First turn off your Wi-Fi, Next, open the Phone app an dial *3001#12345#* then press the call button. This will open

the Field Test app. Once open, menu navigation varies depending on iOS version, as well as, carrier and iPhone model;

however these instructions should get you to the right place.

• iOS 14 and later: Navigate to LTE in the menu list then tap on Serving Cell Meas. The measurements that read

“rsrp0” and “rspr1” are your cellular signal strength in decibel-milliwatts.

• If you’re using an earlier version of iOS, we have more information available here: https://blog.surecall.com/enter-

eld-test-mode-on-iphone-or-android-phones/

• Android devices: Download the app “Network Signal Info” in the Google Play store.

Step 2. Install the Outside Yagi Antenna and Outside Amplier

Once you have identied the area of strongest signal, choose where you will mount your outside antenna and outside

amplier by considering the following:

Note there are two outside components -- a Yagi directional antenna and the outside amplier. Both components should

be mounted on a pole or pipe (not provided), at the highest possible location above the rooine – at least 25 ft above the

planned location for the indoor antenna.

Ensure that the mounting area has at least a 3 ft radius clear of obstructions, other radiating elements and metal objects such

as pipes or metal siding

Warning: Do not collocate antennas or operate the outdoor antenna with any other antenna or signal booster.

Outside

Yagi Antenna

Outside Amp

Inside Antenna

IMPORTANT:

Take caution during installation to not aim these antenna towards the other

antenna

Aiming Directional Antennas

Installing the Yagi antenna:

The Yagi antenna should be aimed in the direction of your nearest

cell tower. If you’re not sure of the location of your carrier’s nearest

tower, go to www.antennasearch.com.

Once you have identied your install location, assemble the u-bolt,

bracket, nuts and washers onto a pole (available separately) as

shown in the illustration. Keep the connections loose enough to allow

the antenna to rotate until the optimum direction is found.

Orient the antenna with the drip hole at the bottom.

Place the Outside Amplier

Next assemble the bracket for the outside amplier the same way you

did the yagi bracket and secure in the same location within range of the

antenna cable connection.

Connect the yagi cable connector to the outside amplier as shown here,

→↗⇱⇲⦬⤽↥⥁⤻↺⇝

Outside system assembled

Outside

Antenna

Nut

Washer U-bolt

Bracket

Drip Hole

Outside Amp

Outside system assembly

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Step 3. Install the Inside Amp and Inside Antenna.

Choose a location for the booster and inside antenna that is near a working outlet and at least 25 Ft from the outside antenna.

Consider the below factors affecting booster performance.

1. Signal strength at the location of the outside antenna.

2. Interior building materials between the inside antenna and your mobile device.

3. Distance between the outside antenna and inside antenna (minimum 25 ft. separation)

4. Ensure inside antenna points away from the outside antenna

Note: This booster should not be used near open re or ame. Storage and transportation: Store and place in non-extreme room-temperature and dry environment.

Panel Antenna

SureCall’s Inside panel antennas are directional with a 120˚ reach. They should be mounted facing the area signal is needed

and away from the outdoor antenna (See “Aiming Directional Antennas” on page 8).

Mount on a vertical surface that is the approximate height of normal cell phone use. The antenna may be concealed behind a

wall provided there are no materials that could obstruct signals.

Besides the antenna itself, parts include mounting equipment for a at horizontal

surface.

1. Using plate, mark position of desired screw placement.

2. Screw mounting plate into place with the slide panel protruding towards you.

3. Slide antenna securely onto mounting plate.

4. Connect antenna to one end of the SC-240 cable and run to location of your host

amp

5. Place the host amp on a at surface or mounted to a wall and connect the

remaining end of the SC-240 cable to booster port marked INSIDE.

Panel Antenna and

Inside cable

Fusion4Home Max inside

host amp and power supply

Mounting

Plate

Anchors /

Screws

Place the Inside Host

To install the booster to a wall, select a location that is near a working AC outlet. Use the supplied screws or appropriate

screws for surface of mounting location and drill through screw tab holes on booster (see “Booster Diagram” illustration) and

mount the booster to a wall.

Next, connect the outside and inside components by routing the outside cable from the outside amplier indoors and connect

to the booster port marked “OUTSIDE”.

Step 4: Connect to Power and Turn On

Connect the AC power cord to the booster and plug into a 110V AC power outlet. Once the booster has been completely

assembled, turn the booster’s power switch to ON.

Note: If the Power LED does not turn ON or the Alert LEDs continue to ash, see the ”Troubleshooting” on page 12

section.

Note: This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury,

and void your warranty.

Power Jack

Power Switch

Connector to Inside Antenna

N connector to inside antenna

F connector to outside antenna

OFF