SVAGO SV-210 User manual

SV-210 Use and Care Manual
V 1.0

Thank you for purchasing this Svago ZG-Recliner.
To ensure that you don’t overlook any of your chair’s features, and that you use it
safely, read this manual carefully. Then sit back, relax, and enjoy!
WARRANTYINFORMATION.................................... 13-15
Warranty Card (Attachment)
TROUBLESHOOTING............................................. 12
MAINTENANCEPROCEDURES .................................... 11
OPERATIONGUIDE .................... ....................... 8-10
PREPARATIONS PRIOR TO USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PLACINGTHECHAIR.............................................. 6
CHAIR DIMENSIONS.............................................. 5
CHAIR SPECIFICATIONS . . . . . . ..................................... 4
CHAIRCOMPONENTS............................................. 3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
TABLE OF CONTENTS

1
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed,
including the following:
DANGER: To reduce the risk of electrical shock, always unplug your Svago recliner
from the electrical outlet immediately after using and before cleaning.
WARNING: To reduce the risk of burns, fire, electric shock or injury to persons:
• Do not put hands or fingers near the footrest mechanism or the under side of the
chair while this product is running. Touching the mechanism can result in injury.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualified person in order to avoid a hazard.
• An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking off parts.
• Close supervision is necessary when this product is used by, on, or near children,
invalids, or disabled persons. Keep children away from extended foot support (or other
similar parts).
• Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water.
• Do not carry this appliance by supply cord or use cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep the air openings
free of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen
is being administered.

2
• Do not use this product when standing on a damp floor, or when any part of the
body is in contact with plumbing or any similar ground.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
Please consult your doctor if you have any doubts about using this chair or if you are
pregnant, undergoing medical treatment, using a medical electronic device or are
receiving oxygen.
• Comfortable clothing is recommended while using this product.
• If you feel any abnormal discomfort during the operation of this product, turn off
the power immediately and do not use the product. Consult your physician.
• Do not pull on the AC cord.
• When using this product after it has been in storage, check to see that the product
is operating properly prior to use.
sufficient space to recline.
• Do not attempt to repair this product yourself.
• This product is designed for personal in-home use. Commercial use will void warranty.
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is
wider than the other). This plug will fit in a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install the proper outlet. Do not change the plug in any way.
• Always confirm that there are no obstacles behind the product and that there is

3
CHAIR COMPONENTS
Pillow
Head Rest
Arm Rest
Foot Rest
Back Rest
Seat Rest
Dial

4
Specifications Description
Model No. SV-210
Rated Voltage Input 110~120V
Rated Frequency
Out-put 29VDC 2.0A
60Hz
Rated Power Consumption
Auto Timer 15 minutes
58W
Dimensions (L*W*H) Chair Upright: 40.9" x 29.1" x 46.5"
Packing Carton: 42.9" x 31.1" x 26"
Chair Reclined: 63" x 29.1" x 29.5"
Weight Net Weight
Gross Weight 101.6 lbs
86.5 lbs
Maximum Load Weight
18”
275 lbs
Required Recline Clearance
Usage Condition
Storage temperature 20℃-55℃Storage
humidity level 30-85RH
Environmental temperature 10℃-40℃
Contrasting humidity level 30-85RH
Storage Condition
Equipped with overheating and power
surge detectors
Safety Feature
CHAIR SPECIFICATIONS

5
CHAIR DIMENSIONS
L: 29.1"
L: 40.9"
H: 46.5"
L: 34.6" L: 13"L: 15.4"

6
PLACING THE CHAIR
1. Lay a carpet, etc. at the set-up location. This will prevent damaging the floor,
and muffles the noise during use.
Notes
• Place the chair on a level surface.
• Keep the chair at least 1 meter (3ft) away from AV machines like a TV or radio.
• Do not keep the chair in a place where it will be exposed to direct sunshine for an
extended period, or in a place near a heater where the temperature may reach high
levels.
2. Ensure there is sufficient space to allow the chair to recline. In order for the
chair to not to touch the wall when reclined, allow a clearance of 46cm (18’’) in
the front and back of the chair.
15”or more
18”or more

7
1. Check the power cord
Check that there is neither breakage or damage to the power adaptor.
Check that the cords are not caught or placed beneath the chair.
2. How to connect the power source
1) Connect the power adaptor to the chair.
2) Insert the power plug into an outlet.
PREPARATIONS PRIOR TO USE

11
OPERATION GUIDE
8
Dial
1/2 3 4

1. Backrest Recline/Raise
Rotate the button until the backrest is at your desired angle. The angle of the seat
will move automatically to match with the angle of the backrest.
Movement will be stopped once you let go of the button.
2. Footrest Recline/Raise
One press and release of the button will switch the dial to footrest only motion. Rotate
the button until the footrest is at your desired angle. Movement will be stopped once
you let go of the button.
Note:
• When you press and hold the button for more than 2 seconds, the chair will restore to
the home position and all functions will be turned off. During this time, if you rotate the
dial, the chair will pause its return to the home position, and you are able to adjust the
chair position any way you like.
• During backrest and footrest motion, the chair will not respond when you press the
heating or vibration massage buttons.
9

3. Vibration Massage
• Press this button to start the vibration massage mode; press again to stop.
• The vibration massage will last for 15 minutes, unless you turn it off.
• The vibration massage will pause during any reclining adjustments and resume
automatically after adjustment.
4. Heating
• Press this button and you will hear a beep sound, then the lumbar heat will turn on;
press again to stop.
• The heating massage will last for an hour, unless you turn it off.
• The heating massage will pause during any reclining adjustments and resume
automatically after adjustments.
10

WARNING
Be sure to disconnect the power plug from the outlet prior to maintenance.
NOTE
Do not attempt to use benzene, thinner alcohol, alkaline detergent, or bleaching agent
for cleaning, as this may result in deformation, discoloration or cracking.
HEAD REST, BACK PAD, SEAT COVER, ARM REST, FOOT REST, PILLOW
Perform daily maintenance by wiping with a soft dry cloth. When parts are badly soiled,
adopt the following maintenance procedure.
1. Soak a soft cloth in diluted neutral kitchen detergent and squeeze it well. Wipe the
main unit with the damp cloth in a tapping motion.
2. Soak a cloth in clean water, and squeeze it well. Wipe off the remaining detergent
with the damp cloth.
3. Wipe it with a dry cloth afterwards.
• Do not force-dry with a dryer.
• Do not force contact with vinyl products for an extended period. It may cause discol-
oration.
NOTES
• Leather is a natural material, so imperfections in the grain, dye variations, and natural
markings do not constitute a defect.
-
• Polyurethane foam padding tends to soften and light creases may form on the leather
cover over a period of three months. These are natural occurrences and do not require
any type of maintenance.
• A professional cleaner should be contacted for particular types of stains such as ink
marks.
MAINTENANCE PROCEDURE
11

12
Type of Troubles Check Points Countermeasures
Check that the
power plug is
securely plugged
into the outlet.
Push the power
plug into the outlet
securely.
Check that the
power adaptor is
well connected
to the chair.
Re-connect the
DC terminals
between the chair
and power adaptor.
Operation failure
The chair stops in the
middle of operation.
This phenomenon is caused by the timer,
but not a problem.
Check that there is
no obstruction.
Remove the
obstruction.
Impossible to recline.
Impossible to raise or
lower the foot rest.
TROUBLESHOOTING
WARNING
If the trouble still persists after following the proper countermeasures, stop using
the chair to avoid possible accidents. Disconnect the power plug from the outlet
and consult the Svago service department. Do not attempt to repair the chair,
instead contact a certified technician.
If you continue to have problems, please read the warranty card and contact the
Svago service department.

Svago products have the following warranty:
Svago SV-210 ZG Recliner has a one year warranty for in home labor and parts. Svago
customer service will not issue Return Material Authorizations (RMAs) for products.
In case of missing parts or service issues, please contact the Svago service department.
SERVICE AND TECHNICAL SUPPORT
• Consumers may contact Svago’s Customer Service Department by calling us at
1-877-977-0656, between 9:00am and 5:30pm PST, Monday through Friday,
emailing us at [email protected], or visiting our website at www.svago.com.
• Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the Svago service department regarding a
repair.
• A Svago customer service representative will attend to most consumer inquiries but
in some cases a technical service specialist will be required to provide enhanced
support.
• Non-warranty repair is provided on a ‘per incident’ basis. Svago customer service will
verify that the unit has failed and provide instructions for repair. All applicable repairs,
parts, shipping, handling, local tax and a ‘per incident’ fee will be charged for
non-warranty repairs and support calls.
• Proof of purchase (original receipt) is required for all warranty repairs or servicing.
WARRANTY INFORMATION
13

14
EXTENDED WARRANTIES
• Svago offers extended warranty programs to enhance ownership of Svago products.
The extended warranty provides a three year limited repair or replacement warranty,
with on-site service.
• Please visit www.svago.com for the latest terms and pricing for extended warranties.
PRODUCT REPAIRS
• Many Svago parts may be installed by the consumer in his/her own home with parts
and instructions supplied by Svago, such as remote controller replacements that do
not require a technician.
• Floor Models and Demonstration Units have a pro-rated warranty period that begins
the day the model is placed on the floor and connected to an electrical outlet by
the retail partner. Proof of purchase is required in order to obtain warranty service
and parts. Non-warranty parts and service are available at a ‘per incident’ charge.
• Warranty Coverage Period: warranty coverage starts at the time the consumer purchases
their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on the seven day week.
• Field Service: The Svago Customer Service Department will diagnose and schedule an
authorized service provider to repair the chair in the customer’s residence.
• Parts: all parts deemed necessary for repairs will be shipped to the customer at no
charge by the Svago service department.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Warranties are only valid in the 48 contiguous United States and Canada and are
contingent upon the consumer operating the chair according to the corresponding
instruction manual.
• The warranty only applies to Svago products and does not include any accessories or
enhancements.

15
• Field service requires pre-approval and must be performed by Svago’s authorized
field service personnel. Field service is only available in the United States and major
metropolitan areas in Canada.
• Softening of foam and filling composites in pillows, pads and memory foam occurs
naturally and does not constitute a defect under this warranty.
• Fading, wear and piling of fabric occurs naturally and does not constitute a defect
under this warranty.
• Natural markings, grain and dye variations in leather do not constitute a defect
under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation,
unauthorized repairs or modifications, improper use of the electrical/power supply,
loss of power, a dropped product, a malfunction or damage of an operating part due
to failure to implement the manufacturer’s recommended maintenance,
transportation damage, theft, abuse, misuse, neglect, vandalism or environmenta
(fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure
is otherwise awaiting parts or repair.
• Damage due to shipping and handling does not constitute a defect under
this warranty.
• Under no circumstances shall Svago or its representatives be liable for indirect consequential
or incidental damage (including damages for lost profits, business interruption
bodily injury, medical problems).
• Warranties are non-transferable and shall be in lieu of any other warranty expressed
or implied.
• Svago’s sole liability and the purchaser’s exclusive remedy shall be for repair, or at
Svago’s option, for the replacement of the defective part. Notwithstanding the above,
if replacement parts for defective materials are not available, Svago reserves the right
to make substitutions in lieu of repair or replacement.
• All warranties begin on the date of purchase, no allowance or extension is offered
for delivery and/or installation.
• Warranties do not apply to rental, business, commercial, institutional or other nonresidential
users.
onditions
weather conditions), and loss of use during the period the product is at a repair facility or
to

WARRANTY REGISTRATION FORM
Product Serial No. (Located on product)
Purchase Price: Model No:
Date Purchased:
First Name: Last Name:
Address:
City: State: Zip Code:
Phone:
Email:
Please mail to:
Cozzia USA LLC
861 S. Oak Park Road,
Covina, CA 91724
Tel:[phone]
Fax:[phone]
Or email to [email protected]

REDEFINING ZG-RECLINER