Swann SH5010N User manual

Helpline
01703 404703 v1.0
Dehumidifier
Model: SH5010N
SH5010N_front_n_back_IM.indd 1 24/06/2015 09:18

When using any electrical appliance, basic safety precautions should always be followed including
the following:
IMPORTANT INFORMATION – RETAIN FOR FUTURE USE
• Always ensure that the voltage on the rating label corresponds to the mains voltage in your
home.
• Incorrect operation and improper use can damage the appliance and cause injury to the user.
• This appliance can be used by children aged from 8 years and above if they have been given
supervision or instruction concerning use of the appliance in a safe way and if they understand
the hazards involved. Cleaning and user maintenance shall not be performed by children unless
they are older than 8 and supervised. Keep the appliance and its cord out of reach of children
aged less than 8 years. Check the power cord and plug regularly for any damage. If the cord or
the plug is damaged, it must be replaced by the manufacturer or qualified person in order to
avoid and an electrical hazard.
• Do not use the appliance if it has been dropped or damaged in any way. In case of damage, take
the unit in for examination and/or repair by an authorized service agent.
• Never immerse the unit in water or any other liquid for cleaning purposes.
• Remove the plug from the socket by gripping the plug. Do not pull on the cord to disconnect the
appliance from the mains. Always unplug the unit when not in use, before cleaning or when
adding or removing parts.
• The use of accessory attachments that are not recommended or supplied by the manufacturer
may result in injuries, fire or electric shock.
• Do not let the cord hang over the edge of a table or counter. Ensure that the cord is not in a
position where it can be pulled on inadvertently.
• Do not allow the cord to touch hot surfaces and do not place on or near a hot gas or electric
burner or in a heated oven.
• Do not use the appliance on a gas or electric cooking top or over or near an open flame.
• Use of an extension cord with this appliance is not recommended. However, if it is necessary
to use an extension lead, ensure that the lead is suited to the power consumption of the
appliance to avoid overheating of extension cord, appliance or plug point. Do not place the
extension cord in a position where it can be pulled on by children or animals or tripped over.
• This appliance is not suitable for outdoor use. Do not use the appliance for anything other than
its intended use.
• Do not carry the appliance by the power cord.
• Do not leave the appliance unattended during use. Always unplug the unit when not in use or
before cleaning.
• Always operate the appliance on a smooth, even, stable surface. Do not place the unit on a hot
surface.
• Ensure that the unit is switched off after use.
• The manufacturer does not accept responsibility for any damage or injury caused by improper
or incorrect use, or for repairs carried out by unauthorized personnel.
• In case of technical problems, switch off the product and do not attempt to repair it yourself.
Return the appliance to an authorized service facility for examination, adjustment or repair.
Always insist on the use of original spare parts. Failure to comply with the above mentions
precautions and instructions, could affect the safe operation of this product.
• Your Appliance must never be switched on through an external timer or any kind of separate
remote control system.

To prevent injury to the user or other people and property damage, the following instructions
must be followed. Incorrect operation due to ignoring of instructions may cause harm or
damage.
SAFETY PRECAUTIONS
The seriousness is classified by the following indications.
Meanings of symbols used in this manual are as shown below.
This symbol indicates the possibility of death or serious injury.
This symbol indicates the possibility of injury or damage to
property.
WARNING
Never do this.
Always do this.
CAUTION

Electrical Information
• The manufactures nameplate is located on the rear panel of the unit and contains
electrical and other technical data specific to this unit.
• Be sure the unit is properly grounded. To minimize shock and fire hazards, proper
grounding is important. The power cord is equipped with a three-prong grounding
plug for protection against shock hazards.
• Your unit must be used in a properly grounded wall receptacle. If the wall receptacle
you intend to use is not adequately grounded or protected by a time delay fuse or
circuit breaker, have a qualified electrician install the proper receptacle.
• Ensure the receptacle is accessible after the unit installation.
• Do not use extension cords or an adapter plugs with this unit. However, if it is
necessary to use an extension cord, use an approved Dehumidifier extension cord
only (available at most local hardware stores).
• To avoid the possibility of personal injury, always disconnect the power supply to the
unit, before installing and/or servicing.

CONTROL PANEL
Indicator lights - Error Codes:
The control panel of the dehumidifier you purchased may look like one of the following:
Power on indicator light (green)
Low fan speed indicator light (green)
Bucket full indicator light (red)
Display
- Shows the set % humidity level
or auto start/stop time (0-24)
while setting, then shows the
actual (+5% accuracy) room %
humidity level.
AS- Humidity module sensor
error--Unplug the unit and plug it
back in. If error repeats, call for
service. ES- Tube Temperature
sensor error-- Unplug the unit and
plug it back in. If error repeats, call
for service. EC-Refrigerant leakage
detection-- With this new technology,
the display area will appear EC when
the unit detects refrigerant leakage,
call for service.
1.
2.
3.
4.

Control pads
- Protection Code:
P2- Bucket is full or bucket is not in
the right position-- Empty the bucket
and replace in the right position.
5. Auto defrosts operation on indicator
light (green)
6. Timer on indicator light (green)
7. Continuous operation on indicator
light(green)
8. Continue Pad Select for the dehumidifier
to operate continuously for maximum
dehumidification until the bucket is full.
The Humidity set control pads cannot
be used when Continuous operation is
9. TIMER Pad
Press to initiate the Auto start or
Auto stop feature, in conjunction
with the + and – pads.
12. POWER Pad
Press to turn the dehumidifier on and off.
removed or not replaced in the proper
position.
Auto Shut Off
The water level control switch shuts off the
dehumidifier when the bucket is full, or when
the bucket is removed or not replaced in the
proper position. When the setting humidity
is reached, the unit will be shut off
automatically.
Wait 3 minutes before resuming operation
After the unit has stopped, it cannot restart
operation for the next 3 minutes. This is to
protect the unit. Operation will automatically
start after 3 minutes.
Auto Defrost
When frost builds up on the evaporator coils,
the compressor will cycle off and the fan will
continue to run until the frost disappears.
Auto-Restart
If the unit breaks off unexpectedly due to the
power cut, it will restart with the previous
function setting automatically when the
power resumes.
Setting the Timer
- When the unit is on, press the Timer
button to activate the AUTO STOP feature.
When the unit is off, press this button to
activate the AUTO START feature.
- Press or hold the UP or DOWN button to
change the Auto time by 1.5 hour
increments, up to 10 hours, then at 1
hour increments up to 24 hours. The
control will count down the time remaining
until start.
- The selected time will register in 5 seconds
and the system will automatically revert
back to display the previous humidity setting.
- Turning the unit ON or OFF at any time or
adjusting the timer setting to 0.0 will cancel
the Auto Start or Auto Stop feature.
- When LED display window displays the code
of P2, the Auto Start or Auto Stop feature
will also be cancelled.
10. UP(+)/DOWN(–)Pads
- Humidity Set Control Pads The
humidity level can be set within a
range of 35%RH (Relative Humidity)
to 85%RH (Relative Humidity) in 5%
increments. For drier air, press the
pad and set to a lower percent value
(%). For damper air, press the pad
and set a higher percent value (%).
- TIMER Set Control Pads
Use the Up/Down pads to set the
Auto start or Auto stop time from
0.0 to 24.
11. SILENT Pad
Control the fan speed. Press to select
either High or Low fan speed. Set the
fan control to High for maximum
moisture removal. When the humidity
has been reduced and quiet operation
is preferred, set the fan control to Low.
Other features
Bucket Full Light
Glows when the bucket is ready to be
emptied, or when the bucket is on. Press
this pad again to cancel Continuous
operation.

Casters (Installed at four points on the
bottom of unit)
OPERATING THE UNIT
Positioning the unit
When using the unit
A dehumidifier operating in a basement will have little or no effect in drying an adjacent enclosed
storage area, such as a closet, unless there is adequate circulation of air in and out of 40cm or
more the area.
• When first using the dehumidifier, operate the unit continuously 24 hours.
• This unit is designed to operate with a working environment between 5oC(41oF) and
35oC(95oF).
• If the unit has been switched off and needs to be switched on again quickly, allow approximately
three minutes for the correct operation to resume.
• Do not connect the dehumidifier to a multiple socket outlet, which is also being used for other
electrical appliances.
• Select a suitable location, making sure you have easy access to an electrical outlet. Plug the
unit into a 220~240V 50Hz (Refer to the nameplate located on the side/rear of the unit)
electrical socket-outlet with earth connection.
• Make sure the Water bucket is correctly fitted otherwise the unit will not operate properly.
• Do not use outdoors.
• This dehumidifier is intended for indoor,
residential applications only.
• This dehumidifier should not be used for
commercial or industrial purposes.
• Place the dehumidifier on a smooth, level
floor strong enough to support the unit
with a full bucket of water.
• Allow at least 20cm of air space on all
sides of the unit Air intake grille 20cm or
more 20cm or more for good air circulation.
• Place the unit in an area where the
temperature will not fall below 5oC(41oF).
The coils can become covered with frost
at temperatures below 5oC(41oF), which
may reduce performance.
• Place the unit away from the clothes dryer,
heater or radiator.
• Use the unit to prevent moisture damage
anywhere books or valuables are stored.
• Use the dehumidifier in a basement to help
prevent moisture damage.
• The dehumidifier must be operated in an
enclosed area to be most effective.
• Close all doors, windows and other outside
openings to the room.

Removing the collected water
There are two ways to remove collected water.
1. Use the bucket
• When the bucket is full, the unit will automatically stop running,
and the Full indicator light will flash.
• Slowly pull out the bucket. Grip the left and right handles
securely and carefully pull out straight so water does not spill.
Do not put the bucket on the floor because the bottom of the
bucket is uneven. Otherwise the bucket will fall and cause the
water to spill.
• Throw away the water from the water outlet (See Fig.7) and
replace the bucket. The bucket must be in place and securely
seated for the dehumidifier to operate.
• The machine will re-start when the bucket is restored in its
correct position.
NOTES:
• When you remove the bucket, do not touch any parts inside of
the unit. Doing so may damage the product.
• Be sure to push the bucket gently all the way into the unit.
Banging the bucket against anything or failing to push it in
securely may cause the unit not to operate.
2. Continuous draining
Water can be automatically emptied into a floor drain by
attaching the unit with a water hose (12mm) (not included).
• Remove the rubber plug from the back of the unit and store it
in a safe location.
• Insert the water hose into the unit from the drain outlet in the
back of the unit as shown in Fig.8. Attach the water hose to
the drain hose outlet of the unit. Make sure the connection of
the water hose and the drain hose outlet of the unit is tight
and do not let the water leak.
• Then lead the water hose to the floor drain or a suitable
drainage facility. The drainage facility should be lower than the
drain outlet of the unit.
• Be sure to run the water hose sloping downward and let the
water to flow out smoothly. Do not install the water hose as
shown Fig.9a and Fig.9b.
NOTE:
When the continuous drain feature is not being used, remove
the drain hose from the outlet and attach the rubber plug
back to the drain outlet.

Care and cleaning of the dehumidifierTurn off the dehumidifier
and remove the plug from the wall outlet before cleaning.
1. Clean the Grille and Case
- Use water and a mild detergent.
- Do not use bleach or abrasives.
- Do not splash water directly onto the main unit. Doing so
may cause an electrical shock, cause the insulation to
deteriorate, or cause the unit to rust.
- The air intake and outlet grilles get soiled easily, so use a
vacuum attachment or brush to clean.
2. Clean the bucket
Every few weeks, clean the bucket to prevent growth of mold,
mildew and bacteria. Partially fill the bucket with clean water
and add a little mild detergent. Swish it around in the bucket,
empty and rinse.
NOTE: Do not use a dishwasher to clean the bucket. After
clean, the bucket must be in place and securely seated for
the dehumidifier to operate.
3. Clean the air filter
The air filter behind the front grille should be checked and
cleaned at least every 30 days or more often if necessary.
NOTE: DO NOT RINSE OR PUT THE FILTER IN AN AUTOMATIC
DISHWASHER.
To remove:
- Pull the water bucket out as shown in Fig.10.
- Grip the tab on the filter and press them in slightly to take
them out from the filter holder, and then pull out the filter
downward. (See Fig.11~13).
- Clean the filter with warm, soapy water. Rinse and let the
filter dry before replacing it. Do not clean the filter in a
dishwasher.
To attach:
- Insert the filter into the unit, then press the tab in on the
filter slightly and push the filter upward. (See Fig.14 and
Fig.15).
CAUTION:
DO NOT operate the dehumidifier without a filter because dirt
and lint will clog it and reduce performance.
4. When not using the unit for long time periods
- After turning off the unit, wait one day before emptying the
bucket.
- Clean the main unit, bucket and air filter. Wrap the cord and
bundle it with the band (see Fig.16).
- Cover the unit with a plastic bag.
- Store the unit upright in a dry, well-ventilated place.
CARE AND MAINTENANCE
There are two ways to remove collected water.

Before calling for service, review the chart below first yourself.
TROUBLESHOOTING TIPS

We Swan Products Ltd declare that this product conforms to the following product legislation
in accordance with the following directive(s):
The wires in the mains lead are colored in accordance with the following code:
As the colors of the wire in the mains lead of this appliance may not correspond with the
colour markings identifying the terminals on your plug, proceed as follows:
The wire which is coloured BLUE must be connected to the terminal which is marked with the
letter N or colored black. The wire which is coloured BROWN must be connected to the
terminal which is marked with the letter L or coloured red.
BLUE NEUTRAL
BROWN LIVE
• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions contained
in this instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• Swan Products Ltd has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire Only.
2014/30/EU. The EMC Directive (the Electromagnetic Compatibility Directive)
2014/35/EU. The LVD Directive (Low Voltage Directive)
2011/65/EU. The RoHS directive (Restriction of Hazardous Substances Directive)
This product is guaranteed for 2 years from the date of original purchase. If any defect arises
due to faulty materials of workmanship the faulty products must be returned to the place of
purchase. Refunds or replacement is at the discretion of the store,
DOCUMENTATION
WARRANTY
The following conditions apply:
BS PLUG

Appliances bearing the symbol shown here may not be disposed of in domestic
rubbish. You are required to dispose of old electrical and electronic appliances
like this separately. Please visit www.recycle-more.co.uk or www.recyclenow.co.uk
for access to information about the recycling of electrical items. Please visit
www.weeeirland.ie for access to information about the recycling of electrical
items purchased in Ireland. The WEEE directive, introduced in August 2006,
states that all electrical items must be recycled rather than taken to landfill.
Please arrange to take this appliance to your local Civic Amenity site for
recycling, once it has reached the end of its life.
DISPOSAL OF UNIT
According to EU Regulation 517/2014, R134A is a gas fluorinated greenhouse under the
Kyoto Protocol. Its potential for global warming (GWP) is 1430.
The design and specifications are subject to change without prior notice for product
improvement. Consult with the sales agency or manufacturer for details.

www.swan-brand.co.uk
Copyright © Swan Products Ltd.
PO Box 3117, Stoke-on-Trent ST4 9GD
Est.1931
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