Swing DIAMOND User manual

the
eco
breeze
Installation manual
for SWING ceiling fan
DIAMOND | ref: 85102
25
Year
Warranty
1

- Turn the fan off and wait for the blades to stop completely before performing any maintenance or cleaning.
- This fan is intended for indoor use only, and is not for installation in pergola, balconies, or wet places. Damage caused as a
result of exposure to water or chemicals is not covered by the warranty.
- This fan has a DC type motor.
- A light fitting can be added to this fan.
- This ceiling fan is suitable for operation with a SWING LED GX53 light fitting.
- SWINGfansshouldonlybe installedand operatedusingSWING accessories,remotecontrol,downrods,lightfittingandblades.
- This ceiling fan must be securely connected to a solid structure. Under no circumstances should the Hanging bracket be
installed on plaster boards only!
- Use all screws provided with the fan! Failure to use all screws poses a safety hazard and may result in serious injury.
- Ensure that the accessories used to install the hanging bracket on the ceiling, are adapted to hold a moving weight of atleast
30Kg
- The blades should be fitted to the fan motor only after the motor is hung properly on the ceiling. fitting the blades while the
motor is on the floor or on any other surface, may damage or cause them to bend.
- Before starting any kind of electrical work shut the power off at the circuit breaker in the fuse box.
- This ceiling fan must be grounded.
- Do not disconnect the plugs from the wiring and do not change the wiring in any way.
- Ensure that the minimum distance between the blades and the floor is 2.3 meters, and a minimum distance between the tip
of the blades and the wall is 30 cm.
- Ensure that the fan blades can rotate freely without any obstructions. (windows, doors, cupboards, etc.)
- After you install the fan make sure that all mounting components are secured to prevent the fan from falling.
- Do not insert anything into the fan blades while the fan is operating
* The warranty appendix is at the end of this manual
When installing the fan, make sure that a minimum distance from the walls and floor is maintained,
and that the blades can rotate freely without any obstructions when the fan is switched on.
General safety instructions
The distance
from the wall is
at least 30 cm
The distance from
the floor to the blade
is at least 2.3 meters
Be sure to read this manual and all safety information
carefully before installing your new fan.
Attention! The installation of the ceiling fan and its accessories shall be carried out in
accordance with the safety, wiring and installation instructions specified in this manual.
Installation not in accordance with the instructions may damage the fan and constitute a
violation of the warranty conditions specified in the Warranty*
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The parts of the fan Installation instructions
1. Opening the packaging and preparations before the installation
- Carefully remove the ceiling fan from the packaging and place the fan motor and blades on a cloth or soft surface.
Placing the motor or blades on a hard surface may damage the finish.
- This ceiling fan is provided with a set of matching blades. Do not mix or switch blades from different product. Use of
blades different from those supplied can cause a malfunction and will void your warranty.
- Before starting the installation verify that all the parts are present and available for use, including any accessories which
may be required for the installation. Use only original Swing fan accessories.
2. Hanging bracket installation
- Fix the hanging bracket to a flat surface using suitable fasteners, which should be fastened to a timber joist or
concrete (the attached screws are intended for standard concrete. For other structure types, suitable installation
fasteners should be used).
- All screws provided should be used, and under no circumstances should the Hanging bracket be installed
on Plasterboard only.
1 | Down rod and ball-joint
2 | Ceiling cover
3 | Decorative cover
4 | Motor adapter cover
5 | Fan motor
6 | Bottom cover
7 | Hanging bracket
8 | Kit of screws
9 | Balancing kit
10 | Remote control
11 | Fan blades
12 | Light fitting
13 | Light fitting cover
Screws
Hanging bracket
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4. Installing the ceiling fan at an angle
This fan can be installed at a ceiling slope of up to 15 degrees.
3. Mains connection
Connect the mains supply 220-240V to the terminal block in accordance with the markings.
Installation instructions
5. Assembling the down rod and the ceiling cover
- Loosen the screw of the ball-joint and remove the pin of the ball-joint, so that it allows the ball-joint to be disassembled
from the down rod.
- Thread the wiring through the motor adapter cover, the decorative cover, the ceiling cover, and the down rod.
- Place the down rod on top of the fans motor housing and align the holes.
- Insert the pin through the extension rod (make sure the wires are not damaged) and insert the security pin.
- Slide the motor adapter cover over the fan motor housing.
- Reassemble the ball-joint and ensure proper installation of the ball-joint pin and the ball-joint screw.
Attention! Perform the assembly of the down rod and the upper cover with manual and non-electric tools.
Attention! It is mandatory to tighten the 2 screws of the down rod to the fan motor housing.
Ball-joint
Ball-joint pin
Down rod
Down rod
Decorative cover
Security pin
Fan motor
The motor adapter cover
Pin
Down rod screw
Ceiling cover
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8. Connecting the ceiling cover
- Lift the ceiling cover over the hanging bracket.
- Rotate the ceiling cover and tighten the screws.
- Cover the screws with the decorative cover.
Ceiling cover screws
Decorative cover
9. Fitting the blades
- Verify that the blades are installed in the correct direction. Notice “This side up” label on the fan
blades. The blades are not reversable.
- Insert the screws through the blade and secure them to the motor.
- When using three blades – select the holes marked with green lines.
- When using four blades – select the holes marked with red lines.
- Repeat this securing process for all other blades.
7. Connecting the ceiling fan to the electricity supply
After the ceiling fan is properly hung, connect the terminal plug connector (male to female).
6. Hanging the fan
- Carefully lift the fan motor.
- Place the ball-joint in the hanging bracket, so that the groove is located in the slot. The down rod
should not rotate if this is done correctly.
Connector terminal plug
Slot
Ball-joint
Installation instructions
Attention! The blades supplied with the fan is a matching set. Do not mix them with blades from a different fan.
Attention! To ensure smooth operation of the fan it is important to securely fasten all the screws intended for hanging it.
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- Gently connect the bottom cover and rotate clockwise.
- Before switching on the fan, ensure that all the blades are securely fastened!
10. Connecting the bottom cover 11. Installing the light fitting (if selected)
- Remove one screw completely from the light base (Figure 1).
- Partially loosen two screws on the light base.
- Align the keyhole slots on the light cover with the two partially loosened screws (Figure 2).
- Rotate counterclockwise to lock the light cover in place (Figure 3).
- Insert the third screw into place and tighten all three screws (Figure 4).
- Rotate the light fitting counterclockwise to lock in place (Figure 5).
1 2
54
3
Bottom Cover
Installation instructions
Attention! If you install a light fitting – there is no need to attach the bottom cover.
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Functions and operation of the remote control
Attention! It is required to select a unique frequency value on the remote control for each of the fans.
This is to prevent frequency disruption and interference between the fans.
- Switch off the electricity supply to the fan by turning off the wall switch.
- Open the battery cover located on the back of the remote control (Figure 1).
- Select a unique frequency on the remote control by moving the frequency pins on the back of the remote
control (Figure 2).
- Close the battery cover.
- Switch back on the electricity supply to the fan. Make sure that all other fans are disconnected from the
electricity supply.
- Within 60 seconds of turning the fan power on press and hold the power button on the remote control for 8
second until the light blinks twice (There is no indication if there is no light fitting)
- The remote control is now paired with the fan and all the actions of the remote control will be received.
Attention!
- The remote control operates wirelessly and must be within a range of up to 8 metres from the fan.
- When changing functions, wait patiently for a few seconds for the fan to receive the transmission and perform
the operation, especially after changing the rotation direction of the blades.
- The remote control comes with a dedicated wall holder which can be installed using two screws.
- The indicator lights are not lit permanently, but are lit for one second, and then go off.
Switching on the fan and
increasing the speed (from 1 to 6)
LED indicators which indicate
the operating speed (from 1 to 6)
Changing the direction of rotation of the
blades (Summer mode or Winter mode
selection).
*By default, the direction of the blades
is set so that the airflow is 'pushed'
downwards (“Summer Mode”). Rotation
in the reverse direction 'pushes' the air
upwards (“Winter Mode”).
Timer to control the operation
duration (two hours, four
hours, or eight hours).
Switching the fan on/off
Reducing the speed
(from 6 to 1)
Switching the light fitting
on or off (if installed)
Setting up the remote control (if more than one ceiling fan is installed)
Defualt Frequency Set unique Frequency
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General operating instructions, troubleshooting
- Ensure that all screws are tightened, and the electrical connections are secure.
- Ensure that the fan blades can rotate without any obstructions.
- Ensure that the power is switched on and that the fan is connected to an electrical voltage.
- After you have verified that the fan is supplied with electrical voltage, Switch the fan on to
high speed for about 5 minutes.
Activating the fan
for the first time
Attention! It can take up to 30 seconds for the fan to reach the desired speed.
Note! Before starting any troubleshooting or repair activity, ensure that the mains supply
is disconnected.
Does the fan have trouble starting or will the fan not start at all?
- Check all electrical connections, including the wall switch and the circuit breaker in the fuse
box.
- Verify that there is no object/screw that prevents the movement of the blades.
- Ensure that the remote control battery is new and properly inserted.
- Verify that you pressed the fan switch button on the remote control.
- Switch the fan on to the highest speed.
- Verify that the remote control and fan are paired and if necessary repair the remote to the
fan (Page 12).
Poor Airflow?
- The fan may rotate in the reverse direction (Winter Mode) – check the Summer/Winter Mode
selection and ensure the mode is appropriately set for the season.
- Verify that the blades are installed in the correct direction, and that the label “This side up” is
facing the ceiling.
- Verify that the fan is appropriate for the size of the room.
- Check if the space between the ceiling and the blades is less than 20cm. In this case the
airflow will be significantly reduced.
Troubleshooting
Is the fan noisy?
- If it is a "mechanical" noise, make sure that the blades are tightened, all the screws are
securely tightened, the light fitting is correctly installed, and all the wiring is properly
connected.
- If it is an "electric" noise which is mainly heard in the evening or in the early morning, it may
be caused by electrical pulses which are sent over the electric lines.
Is the fan wobbling or vibrating?
- When ceiling fans are rotating, they tend to vibrate slightly, especially at high speeds (this is
the reason why they are equipped with a flexible ball-joint which allows free movement).
Fans installed with a long down rod, tend to wobble more than fans installed with a
standard down rod.
- If the fan wobbles or vibrates excessively, it may be due to the fact that the blades are loose
or unbalanced. In this case, ensure that all the blades are securely fastened to the fan, that
no screws are missing and that all the screws are tightened. Ensure the hanging bracket is
properly installed on the ceiling.
- If necessary, the blades can be balanced using the blade balancing kit, which is included
with the fan.
- If the ceiling fan wobbles in an extreme way – stop using the fan immediately and contact
customer service.
- All blade sets are grouped by weight as a set. Mixing blades from another fan can cause the
fan to wobble and vibrate.
Attention! Some noises cannot be prevented and are not covered under warranty.
- In order to maintain the appearance of the ceiling fan and its integrity, be sure to clean and
remove dust periodically (using nonabrasive detergents). Accumulation of dust and dirt is
not aesthetic and will lower the fans performance.
- Due to the fans natural movement some connections may become loose overtime. Check
the fans connections, blades and tighten screws if needed. (Not necessary to remove the fan
from the ceiling to perform)
Maintenance
Attention! To prevent long-term damage, it is important to balance the fan as soon as
possible. The balancing of the fan is not covered under warranty.
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- In the event of a product malfunction, SWING at its sole discretion, may decide whether to
repair components or products, provide similar products as a replacement, or refund the
original customers.
- SWING, at its sole discretion will choose whether to test the product at the customer's home,
or at a SWING laboratory.
- Repair under the warranty does not cover any damage as a result of voltage drops, lightning,
fluctuations in the mains voltage or connection to an alternative electricity supply (such as
solar systems).
- Damage caused as a result of aggressive handling during installation is not covered under
the warranty.
- If a defect is found in the fan when opening the package – do not install it, but notify the
company immediately, and return it to the place where it has been purchased.
- The customer or end users will bear all the costs arising from removing and reinstalling the
ceiling fans, as well as shipping costs of bringing and returning the products. All shipping
costs will be prepaid by the customer.
- Other costs such as: component replacement costs during installation, repairs caused by
installation failures, other types of damage and/or consequential damage – are not covered
under this warranty.
- If repair is required at the customer’s household – the cost of delivery, installation, and
operation of any special equipment (such as: scaffolding, forklifts), intended to allow access
to the ceiling fans – will apply to the customer/owner of the place.
- In any case, the company is not responsible and will not bear the costs of disassembling,
assembling, transporting or any other cost for the purpose of bringing the fan to the service
centre and returning it to the customer.
- A request for repair under warranty should be made immediately by opening a service ticket
via the website and if necessary, by presenting an original purchase invoice and returning
the defective product. This is so that the SWING representatives can check the validity of the
product warranty and the scope of the request.
In order to maintain the information in SWING's databases, it is advisable to fill in
the attached warranty form and send it to us immediately after buying the fan.
Additionally, to facilitate the identification and service process in the event of a
malfunction, it is recommended to attach the original purchase invoice to this form.
Repair of Product
Under Warranty
Submitting a Product
Repair Request Under
Warranty
All SWING products are high-quality fans. The warranty applies to the motor, fan body, blades
and light fittings which are parts of the fans sold by SWING.
The installation must be performed according to this manual and must comply with local
electrical code.
Warranty Conditions
Products
Warranty Period
Warranty Conditions
- This warranty applies to all products manufactured by the SWING brand. Ceiling fans, ceiling
fans for outdoor conditions, industrial fans, and light fitting suitable for the ceiling fans. The
warranty does not cover bulbs and consumables.
- Damage caused as a result of improper installation or unreasonable use is not covered under
the warranty.
The warranty period for the SWING products is for one year. Beyond the one-year warranty
period, the following applies:
- The fan motor warranty is 25 years.
- The light fitting is 3 years.
The offered warranty for the SWING products is valid under the following conditions:
- Products should be used in accordance with the application specifications of the product.
- The warranty covers only product failures caused by defects in materials, workmanship and/
or manufacturing.
- Only licenced SWING technicians are authorized to service SWING products. Any service and/
or repair performed by a technician not authorized by SWING will void the warranty.
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Customer name:
Address:
Telephone:
Mobile phone:
Email:
The name of the shop where the purchase was made:
Date of purchase:
Product name:
Installer’s company name and address:
Date of installation:
Installer’s name:
Telephone:
How to contact us to use the warranty:
www.swingfans.com
It is recommended to send a copy of this form with an original purchase invoice
immediately after the installation so that the information is recorded in the company's
databases.
The form can be filled out online at: www.swingfans.com
Customer Details
Purchase Details
Installer Details (if applicable)
The warranty form will be accepted with:
1. This form is filled in with all the details.
2. Purchase invoice.
3. Installer details.
Warranty Form
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